My wife and I had a great experience purchasing a vehicle from Oakes Kia. Dodge, the salesman, was very helpful and great to work with.
Big thumbs up
We had a great experience at Oakes Kia. We bought the new 2020 Kia Telluride. Absolutely love it. The warranties are unheard of. I can’t believe the lifetime warranty. Joe Wallis was our salesmen. We were there twice and he was very helpful both times spent over an hour or with us showing us all the options. He was able to answer every question we asked. Super nice guy and had complete knowledge of that vehicle and other vehicles. No pressure what so ever. We highly recommend Joe Wallis as your salesman. We were also helped by Brandon Clark and Greg Marquis in the Finance Department and Sam in management. These guys were super nice guys also. Very very helpful and again no pressure. Then at the end to top it all off they had Dodge Wasinger come out and show us every single feature on this Telluride. This car is loaded with so many options Dodge was super nice and went over everything a few times to make sure we understood. He gave us his card in case we have questions, and he said he would be happy to meet with us again if we prefer as we learn more about our new SUV. Big Thumbs up to Oakes Kia.
I would like to thank Dodge Wasinger the most pleasant, helpful and kind salesman I’ve ever had the pleasure of doing business with in my sixty plus years of my life. My wife has fiber myalgia and was in excruciating pain today to the point of being almost nonfunctional today. And on top of that I was having great neck pain and I was having trouble finding and keeping my thoughts and feelings under control because I didn’t know what was going on with trying to get the facts about our last car that was wrecked and a total loss to translate into making a purchase of a new car and getting back to owning a car again. Me. Dodge Wasinger not only helped us through the transition and into a new Kia but made it a pleasant experience. He took the time and with considerable attention to his job details made everything easy to understand and walked us through the experience with a calm and pleasant manner to which I am truly thankful, and my wife even spoke up and stated that he was the most helpful person she could ever remember doing business with,( and she’s usually the skeptical client). Again, five stars Mr. Wasinger. And thank you to everyone involved with our experience of buying a Kia from Oakes Kia today. Sincerely, Jim and Kim Hollon.
Andre Walker was super helpful! He made us feel welcome from the moment we walked in. Andre was able to find the perfect car for me with just the little bit of information I gave him on what my preferences were. We ended up getting a great deal on a 2019 KIA Rio instead of getting a used car. Andre was super professional the whole time and really had our best interest at heart. I would definitely recommend working with Andre because he really knows the inventory and can find you the perfect car you didn't know was there.
The best car buying experience I've ever had
I work 3 jobs so it’s hectic. I can’t say enough about Kodi!! She is AMAZING!! She was patient, understanding of my schedule, time constraints with such a busy schedule, price point and showed genuine concern for ensuring that I purchased a car that I did not just like but that I would love. She reached out to me during her time off to show me different models and trim styles that she thought I would love. She got to know my likes and dislikes, and she even told me that she believed she found the perfect car for me, even before I sat in it or even saw it, and she was RIGHT!! I love my new car! She made this 20 year loyal Hyundai customer now a KIA owner. She went above and beyond her job as a sales rep! By far the best car buying experience I have ever had!! She is a gem make sure you guys hold onto her!!
The staff and manager at Oakes KIA were great. They made sure that I got the best deal possible, and explained the benefits of purchasing the extended warranty of which I did! If you go to Oakes tell them Keisha sent you, and ask for Kodi!!
I had an absolutely amazing experience with Delle. She was awesome at corresponding with me on my trade (we live out of state). And when we got to Oakes the trade was quick and staff were all friendly. Not to mention, they play amazing music in the showroom. I would drive the 400 miles to do it again. Thanks Delle and Greg!!
They made the process easy
My sales representative was awesome! Kodi was so much fun and personable and really helped give me the opportunity to present me options I would like without being extremely pushy. The financial office was very straightforward too and answered all of my questions in a way that made me feel confident in the options I was buying.
Financially, I felt like my car was an extremely good deal. One of the most reasonable DOC fees I have seen, and no extra fees were put on my deal that didn't need to be there. Although, I am glad I went through my bank to get a better interest rate than what the dealership could have offered me. If you have good credit, the dealer has pretty good rates, but I knew I could get better through my bank.
They made the process pretty easy and were very transparent about everything.
Above and beyond
Wow!! I purchased a used vehicle from this dealership a few weeks ago and discovered a minor issue with it. I mentioned the issue a few days later when picking up paperwork. They offered to fix it and gave me a loaner car when doing so. I am so very impressed with their customer service. I highly recommend this dealership for your next purchase! Thank you Oakes Kia for going above and beyond!!