Good customer service, they do care about the customer and try the best to get u what u came for , lyric was very nice and helpful and got me rolling same day , thank u guys
I had an excellent experience working with Kevin From start to finish, they were professional, knowledgeable, and genuinely cared about helping me find the perfect car. They took the time to understand my needs, answered all my questions, and made the entire process smooth and stress-free. Their honesty and attention to detail truly stood out. I couldn’t be happier with my purchase and highly recommend Kevin to anyone in the market for a new vehicle. Thank you for the outstanding service!”
Lyric is great to work with in finding a car! Didn’t take long in getting set up and he made sure everything was set up for purchase and future maintenance!
No pressure dealership. Listens to your needs then finds vehicle for you. All departments dealt with so far seem genuinely invested in good customer service.
Kevin is this best salesman there is and I’d bet any amount of money on him!! Kevin called me 12pm and told me he could get everything done before I even got there! I get there they had the vehicle in detailing and within an hour I had signed the papers shook his hand and was out the door!!! A+++++++++ service! Do yourself a favor and ask for Kevin!!
Every one was extremely friendly and made me feel like a person not a client the needed as a money bank. Understood my needs and what I needed worked to get it done.. I'll be recommending Oaks KIA to everyone
Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!
Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!
I highly recommend Oakes Kia to anyone. I purchased my car from out of state, and most of our communication was over the phone. Chip was incredibly helpful throughout the entire process, calling me daily with updates until the car arrived at the dealership. When I went to the showroom to pick up my car, they had all the paperwork ready and the whole process took less than an hour. There was no hassle or unnecessary back-and-forth—everything was transparent from start to finish. I’ll definitely return to them if I decide to get another Kia in the future.
Good customer service, they do care about the customer and try the best to get u what u came for , lyric was very nice and helpful and got me rolling same day , thank u guys
I had an excellent experience working with Kevin From start to finish, they were professional, knowledgeable, and genuinely cared about helping me find the perfect car. They took the time to understand my needs, answered all my questions, and made the entire process smooth and stress-free. Their honesty and attention to detail truly stood out. I couldn’t be happier with my purchase and highly recommend Kevin to anyone in the market for a new vehicle. Thank you for the outstanding service!”
Lyric is great to work with in finding a car! Didn’t take long in getting set up and he made sure everything was set up for purchase and future maintenance!
Kevin is this best salesman there is and I’d bet any amount of money on him!! Kevin called me 12pm and told me he could get everything done before I even got there! I get there they had the vehicle in detailing and within an hour I had signed the papers shook his hand and was out the door!!! A+++++++++ service! Do yourself a favor and ask for Kevin!!
I highly recommend Oakes Kia to anyone. I purchased my car from out of state, and most of our communication was over the phone. Chip was incredibly helpful throughout the entire process, calling me daily with updates until the car arrived at the dealership. When I went to the showroom to pick up my car, they had all the paperwork ready and the whole process took less than an hour. There was no hassle or unnecessary back-and-forth—everything was transparent from start to finish. I’ll definitely return to them if I decide to get another Kia in the future.
Logan Gaynor was great to work with, he was very communicative and patient with my many questions and needs. Would highly recommend this dealership as a whole over others I’ve used in the past!
?????????? I recently had the pleasure of working with Steven at Oakes Kia, and I can’t say enough good things about my experience! From the moment I walked in, Steven greeted me with a warm smile and made me feel right at home. What impressed me most was his genuine commitment to helping me find the perfect vehicle that suited my needs and budget. Steven took the time to listen to my preferences and provided insightful recommendations without any pressure. His extensive knowledge about the cars on the lot was evident, and he patiently answered all my questions. Not only did I get an amazing deal on my new car, but the entire buying process was seamless and enjoyable. Steven went above and beyond to ensure I understood all the features of my new vehicle and even followed up after the purchase to see how I was enjoying it. If you’re looking for a car and want a hassle-free, positive experience, I highly recommend reaching out to Steven Carroll at Oakes Kia. Thank you for making my car buying experience a memorable one!
I recently purchased a Kia Sportage from Oakes Kia, and I couldn’t be happier with the experience! From start to finish, the process was smooth, professional, and enjoyable. A huge shoutout to Chip, my sales consultant, who went above and beyond to make sure I found the perfect vehicle. Chip was incredibly knowledgeable, patient, and attentive. He took the time to answer all my questions and walked me through every step of the buying process without ever making me feel rushed. His expertise and friendly approach made this the best for a first time car buyer. The team at Oakes Kia made sure I drove off the lot feeling confident and excited about my new Sportage. If you’re in the market for a new car, I highly recommend Oakes Kia—and be sure to ask for Chip! Thank you, Oakes Kia, for such a wonderful experience!
From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!
We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!
I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]
I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!
Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.
Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.
Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!
We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????
Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!
Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.
The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !
I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I came to pickup the vehicle.
This was the quickest I have ever experienced when buying a car.
Ask for Logan G. If you visit.
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars. I didn't purchase a car but I'm definitely coming back to purchase a vehicle with Dom.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle. Thank you for a job well done. Keep up the good work
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle. I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.
Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!
Kevin Roth was an excellent representative of Oakes Kia. My problem was the finance person using my city as my street and I didn’t catch it as he went too fast. However, Karen Suarez corrected the next week when I was back in to get more info from Kevin on the tech side of car. Karen was kind and reassuring that address was corrected. I’d give her highest rating along with Kevin. Not sure exactly what Meagan had to do with my purchase other than introducing herself. I was told that someone from service would contact me and so far that has not happened. I got a survey from them on recent service which I responded to that the only service I’d received was when Kevin put the correct amount of air in my tires. I will be making another appointment with Kevin to go over more features once weather is good. I’m hoping for a long and satisfactory experience with Oakes, especially since I bought the 5 year service plan and 10 year bumper to bumper warranty. Will someone from service be contacting me to set appointment for first oil change in 5-6 months??
We were very happy with the professionalism of everyone we dealt with through the transaction. We felt everyone was genuine and didn’t use the normal hard sell other dealerships use. We will buy again from Oakes.
We purchased our car from Oaks Kia with Chips' help November 2023. He was absolutely amazing. He was so kind, informative, helpful and patient. He never once made us feel like we were just a paycheck for him. We liked him and Oaks Kia so much that when we thought we needed to get a new car last year they were the first place we thought of going. We got to work with Chip again which we were really happy about. We didn't even realize it right away but we ended up going there the same day that we had bought our car the year before! While we didn't end up getting a car this time around we had just as good of an experience as last time. We will be back in a few months to start the car buying process again and will be working with Chip!
I have bought and sold more than 200 cars in my lifetime and I have purchased many many vehicles at dealerships. Once in a while you run across a dealership that really is a pleasure to di business with. I have bought from 3 other kia dealers, but never Oakes. It was nice to have a honest transaction at a place that was not predatory and that would rather make a deal that was acceptable to the customer rather than trying to bully their way into the customers pocket with front end xx products and fake xx discounts that you "don't qualify for". Nobody appreciates that and it's a horrible way to treat a customer. They found a way to get me what I wanted for my trade by using rebates and vehicle discount rather than haggling with me to get the very most they could have. That's a good way to do business and I will certainly go there first for my next Kia purchase. Also, my sales person was very friendly and didn't try to use even one annoying word track sales approach with me.
Lyric was great! No pressure, laid back. He listened to what we wanted and didn’t want. He arranged for us to drive 3 different models - 2 times. We were Very happy working with Lyric.
No pressure dealership. Listens to your needs then finds vehicle for you. All departments dealt with so far seem genuinely invested in good customer service.
Every one was extremely friendly and made me feel like a person not a client the needed as a money bank. Understood my needs and what I needed worked to get it done.. I'll be recommending Oaks KIA to everyone
Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!
Kevin Roth was an excellent representative of Oakes Kia. My problem was the finance person using my city as my street and I didn’t catch it as he went too fast. However, Karen Suarez corrected the next week when I was back in to get more info from Kevin on the tech side of car. Karen was kind and reassuring that address was corrected. I’d give her highest rating along with Kevin. Not sure exactly what Meagan had to do with my purchase other than introducing herself. I was told that someone from service would contact me and so far that has not happened. I got a survey from them on recent service which I responded to that the only service I’d received was when Kevin put the correct amount of air in my tires. I will be making another appointment with Kevin to go over more features once weather is good. I’m hoping for a long and satisfactory experience with Oakes, especially since I bought the 5 year service plan and 10 year bumper to bumper warranty. Will someone from service be contacting me to set appointment for first oil change in 5-6 months??
We were very happy with the professionalism of everyone we dealt with through the transaction. We felt everyone was genuine and didn’t use the normal hard sell other dealerships use. We will buy again from Oakes.
We purchased our car from Oaks Kia with Chips' help November 2023. He was absolutely amazing. He was so kind, informative, helpful and patient. He never once made us feel like we were just a paycheck for him. We liked him and Oaks Kia so much that when we thought we needed to get a new car last year they were the first place we thought of going. We got to work with Chip again which we were really happy about. We didn't even realize it right away but we ended up going there the same day that we had bought our car the year before! While we didn't end up getting a car this time around we had just as good of an experience as last time. We will be back in a few months to start the car buying process again and will be working with Chip!
I have bought and sold more than 200 cars in my lifetime and I have purchased many many vehicles at dealerships. Once in a while you run across a dealership that really is a pleasure to di business with. I have bought from 3 other kia dealers, but never Oakes. It was nice to have a honest transaction at a place that was not predatory and that would rather make a deal that was acceptable to the customer rather than trying to bully their way into the customers pocket with front end xx products and fake xx discounts that you "don't qualify for". Nobody appreciates that and it's a horrible way to treat a customer. They found a way to get me what I wanted for my trade by using rebates and vehicle discount rather than haggling with me to get the very most they could have. That's a good way to do business and I will certainly go there first for my next Kia purchase. Also, my sales person was very friendly and didn't try to use even one annoying word track sales approach with me.