Customer Testimonials

I always have a good experience at Oakes and won’t have my vehicle serviced anywhere else.

I want to congratulate this dealership for its success and for taking care of its customers, I am very happy with this dealership, I will recommend it to my friends and family. I thank you Karen for being

Alec was knowledgeable and easy to work with. Our overall experience was smooth and we would recommend Alec and Oakes Kia.

Alec was knowledgeable, professional, and easy to work with. The purchase experience at Oakes Kia was smooth and quick. We will definitely consider Alec and Oakes for our next vehicle purchase.

I always have a good experience at Oakes and won’t have my vehicle serviced anywhere else.

I want to congratulate this dealership for its success and for taking care of its customers, I am very happy with this dealership, I will recommend it to my friends and family. I thank you Karen for being patient with me and my wife, she is very happy with her new car, I will be back soon to buy my car. Thank you for everything.

Alec was knowledgeable and easy to work with. Our overall experience was smooth and we would recommend Alec and Oakes Kia.

Alec was knowledgeable, professional, and easy to work with. The purchase experience at Oakes Kia was smooth and quick. We will definitely consider Alec and Oakes for our next vehicle purchase.

Lyrick was very helpful & kind! Thank you So much Oakes Kia!

The Oakes Kia's service department team is the GOAT, especially Jarrod. Their technology services and unwavering focus on customer satisfaction is truly amazing. I feel well taken care of every time I bring my vehicle in. I am so glad I’m moving closer to them so can always bring my vehicle here for future maintenance. Oakes Kia's service department is simply top-notch! ???????????????????????? Thanks!

Steven Carroll was great to work with at Oakes Kia. He worked around my hectic schedule and was knowledgeable, helpful and attentive to what I needed. He made the whole process of purchasing our vehicle a good experience.

Steven Carroll was great to work with at Oakes Kia. He worked around my hectic schedule and was knowledgeable, helpful and attentive to what I needed. He made the whole process of purchasing our vehicl

Darren was such a pleasure to work with. Would recommend him to anyone looking for a vehicle.

Steven Carroll was great to work with at Oakes Kia. He worked around my hectic schedule and was knowledgeable, helpful and attentive to what I needed. He made the whole process of purchasing our vehicle a good experience.

Darren was such a pleasure to work with. Would recommend him to anyone looking for a vehicle.

I normally take my Kia to Bob Sight on Noland road in Independence, when I called I asked for guy that has always helped me since I bought my Kia in 2013 Nathan, they simply said he no longer works here did not tell me he transferred to Oakes Kia! Independence told me they could not get me for 2 weeks, my husband called Oakes and they got us in that evening, When we went to drop off our car we saw Nathan I could not have been more happy to see him, he knows me and my car, we were able to get our car back in just 2 days!! I will continue to bring my business to Oakes Kia for service!! I am so disappointed in Bob Sight for not telling me that Nathan transferred to a different location when they knew I was clearly upset he was not there anymore. You guys got a gem in Nathan he is customer service all the way, just a great guy and so very helpful! Keep up the great work Nathan!!!

Victoria makes the process quicker than most and seamless! If you shop here, definitely go and see Victoria! 10/10.

Good team effort to put together auto package I needed. Explained options available to fit my needs.

Gary was professional, not pushy, but very knowlegable and helpful. Also, his communication with us while we sere waiting for the car to arrive was very good.

Attentive to our specific schedule and needs. Was worth taking some vacation time to travel from Texas to Missouri. (if they were closer I might possibly even use their Service Dept.) Tim our

Lyrick was very helpful & kind! Thank you So much Oakes Kia!

The Oakes Kia's service department team is the GOAT, especially Jarrod. Their technology services and unwavering focus on customer satisfaction is truly amazing. I feel well taken care of every time I bring my vehicle in. I am so glad I’m moving closer to them so can always bring my vehicle here for future maintenance. Oakes Kia's service department is simply top-notch! ???????????????????????? Thanks!

Steven Carroll was great to work with at Oakes Kia. He worked around my hectic schedule and was knowledgeable, helpful and attentive to what I needed. He made the whole process of purchasing our vehicle a good experience.

I normally take my Kia to Bob Sight on Noland road in Independence, when I called I asked for guy that has always helped me since I bought my Kia in 2013 Nathan, they simply said he no longer works here did not tell me he transferred to Oakes Kia! Independence told me they could not get me for 2 weeks, my husband called Oakes and they got us in that evening, When we went to drop off our car we saw Nathan I could not have been more happy to see him, he knows me and my car, we were able to get our car back in just 2 days!! I will continue to bring my business to Oakes Kia for service!! I am so disappointed in Bob Sight for not telling me that Nathan transferred to a different location when they knew I was clearly upset he was not there anymore. You guys got a gem in Nathan he is customer service all the way, just a great guy and so very helpful! Keep up the great work Nathan!!!

My sales rep Steven Carroll did a tremendous job with the sales process. No pressuring and just wanted to make sure I was getting the car I wanted. The whole process was great and if you do go to Oakes Kia, hope you get Steven or someone like him. The buying process was as good as I could have hoped for.

I took my 2016 Kia Forte 5 to Oakes Kia due to it not running right and eventually locking up. I spoke with Service manager Mike Stinnett. Mike went above and beyond to help me in every way. He guided me through the process of calling Kia to get a Case # to get the engine replaced under warranty. Highly recommend this dealership! If only all Service Managers were as professional and courteous as Mike! Thanks again Kia, Adam Cooper

I wish I could give it 6 stars. I was in a few times looking for the right vehicle for me. Lyric made all the difference. Zero pressure, helped throughout the entire process and absolutely top notch. I'm the 3rd member of my family to find our vehicle here and I'm certain I won't be the last. You have a customer for life.

This is the only place to purchase your Kia. Kia Pat made the process super easy and Christian covered the final details quickly. We will 100% buy another vehicle at Oakes Kia.

Drew was great and explained everything very nicely ans set up my android auto which I was dreding doing w

Excellent experience. Steven did an incredible job with getting me the new car we love. The service was top tier. I definitely would recommend this dealership.

After our hit and run accident and having to purchase another vehicle, we were stressed to the max and went to countless dealerships with terrible experiences. Best decision we made was to go to Oakes Kia! Chelsea made the experience fun and we had some great conversations!! We cant thank her enough for answering our questions and making it stress free! Got our 21 Seltos SX and absolutely love it!!!! Keep on rockin Chelsea!!!

Thanks for hooking me up with the Stinger!

Just recently bought a Kia K5 Gt Line. That’s right a GT LINE, with the help of Chelsea, not only was she super helpful but it was so easy to talk to her. The customer service was phenomenal. Thanks again Chelsea and thank you Oakes Kia

This was my first time buying a car and Justin Neyland was great!!

Chelsea Kleoppel was the best treating me like a big sister very professional, had a little humor and she genuinely looks out for the customer. I highly recommend her.

Chelsea was great and made this my most pleasant car buying experience!

Lyrics from Kia was an amazing salesman. He was helpful, kind, and extremely knowledgeable. He took the time to understand our needs and guided us through the car-buying process with patience. I highly recommend him for anyone looking for a great sales experience!!!

I planned on servicing my boyfriend car with a new battery today to show him my appreciation but, ended up buying a new car, today° EXPERIENCE WAS AWESOME!! DARREN, CHRISTIAN & JESSE Were all very patient with me. Dad thank for your advice & they made it happen for me! ALL my thanks!!!

I had a wonderful experience working with Derek Dow and Mike in the auto shop. Derek really listened to the things that were most important to me when looking for a car. And helped me find one I absolutely love! Even after I had purchased my car he was still so helpful. I was having some issues getting paperwork together to tag my car. I called him and when I arrived he had everything ready for me. He had Mike do my inspection and the receptionist get my paperwork together. He had me In and out in about 15 minutes. He made me feel like a vip. He makes all of his customers feel this way. I would definitely recommend Mike and Derek at Oakes Kia!

We had the most incredible experience at Oakes Kia today! Wish we could give them 10 stars! Our Sales Representative Steven was very knowledgeable, kind and made the process of purchasing our Kia Soul so simple. We had brought our two young children with us and EVERY employee was very kind - they (the kids) were given a balloon, popcorn and tons of smiles. It was very sweet of them. Cristian was amazing explaining the financial portion and really worked with us to get a price that would work great for our growing family. Special thanks to Kevin the gen manager for going over the paperwork/signing with me so we could get out of there faster! I think the whole process took us 2.5 hours (which is amazing for a busy Saturday). Buying a car can be very stressful and an uncomfortable wait, but they really made the experience great.

From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!

We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!

I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]

I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!

Tim Hodde his shadow Kyle was great to work with in purchasing our new Telluride!

I Had The Most Greatest Experience At Oakes Kia, I Would Definitely Recommend Them To Friends& Family. Alec Was A Big Help ????????

Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.

Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.

Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!

good service and customer care

Big thanks to Tim Hodde with Oakes Kia for his excellent help with finding us our new Sportage! Great to work with and a quick easy process. ????

We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????

Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!

HUGE shout out to Derek. He was very patient with me and answered all my questions throughly. I will DEFINITELY recommend him to friends and family.

Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.

Service staff is excellent, honest, and communicate well.

The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !

I recommend Oakes Kia they are very informative and have good customer service.

I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.

Our salesman was great got us in the car we wanted. Very nice staff and helpful.

I always have a good experience at Oakes and won’t have my vehicle serviced anywhere else.

I want to congratulate this dealership for its success and for taking care of its customers, I am very happy with this dealership, I will recommend it to my friends and family. I thank you Karen for being patient with me and my wife, she is very happy with her new car, I will be back soon to buy my car. Thank you for everything.

Alec was knowledgeable and easy to work with. Our overall experience was smooth and we would recommend Alec and Oakes Kia.

Alec was knowledgeable, professional, and easy to work with. The purchase experience at Oakes Kia was smooth and quick. We will definitely consider Alec and Oakes for our next vehicle purchase.

Steven Carroll was great to work with at Oakes Kia. He worked around my hectic schedule and was knowledgeable, helpful and attentive to what I needed. He made the whole process of purchasing our vehicle a good experience.

Darren was such a pleasure to work with. Would recommend him to anyone looking for a vehicle.

Victoria makes the process quicker than most and seamless! If you shop here, definitely go and see Victoria! 10/10.

Good team effort to put together auto package I needed. Explained options available to fit my needs.

Gary was professional, not pushy, but very knowlegable and helpful. Also, his communication with us while we sere waiting for the car to arrive was very good.

Attentive to our specific schedule and needs. Was worth taking some vacation time to travel from Texas to Missouri. (if they were closer I might possibly even use their Service Dept.) Tim our salesman, Listened and Communicated each & every step during the by-phone long distance transaction. Thank you! ! GWK 2023

Very happy with my used vehicle, a Toyota Prius. The dealership had it looking spotless and exactly as it was presented in ad.

Great customer services , waiting room made Y wait comfortably, and meet my expectations. They listen to your needs

Buying experience was simple and easy. Would buy again from this Kia dealership. Thank you!

Everyone was very friendly and knowledgeable. No pressure. Yes. Its true. Enjoyable. Yes it was.

Tyler was very helpful, explained procedures so that I could understand them. Love the car, thanks.

This dealership did a great job at helping with an out of stage purchase and helped make a stressful scenario more comfortable!

I was impressed. We weren't sure what to expect when we entered the dealership. We were looking for someone, but apparently had the wrong name or location. Steven greeted us in the lot on his way into the building, tried to help us find the person we were looking for, then helped us when we realized we had the wrong name. Steven was friendly, personable, and efficient in working with us. We will certainly recommend him to any of our friends who are searching for a car.

Amazing and such a painless process! Chelsea was so great and understanding of our situation! Would highly reccomend Oakes Kia! We love our car!

Nice waiting room with free snacks and coffee and free wi-fi to use. The TV wasn’t blaring loud either.

Great Service. Easy to work with the service department. No issues. Would recommend. Thank you.

I always have a good experience at Oakes and won’t have my vehicle serviced anywhere else.

I want to congratulate this dealership for its success and for taking care of its customers, I am very happy with this dealership, I will recommend it to my friends and family. I thank you Karen for being

Alec was knowledgeable and easy to work with. Our overall experience was smooth and we would recommend Alec and Oakes Kia.

Alec was knowledgeable, professional, and easy to work with. The purchase experience at Oakes Kia was smooth and quick. We will definitely consider Alec and Oakes for our next vehicle purchase.

Steven Carroll was great to work with at Oakes Kia. He worked around my hectic schedule and was knowledgeable, helpful and attentive to what I needed. He made the whole process of purchasing our vehicl

Darren was such a pleasure to work with. Would recommend him to anyone looking for a vehicle.

Victoria makes the process quicker than most and seamless! If you shop here, definitely go and see Victoria! 10/10.

Good team effort to put together auto package I needed. Explained options available to fit my needs.

Gary was professional, not pushy, but very knowlegable and helpful. Also, his communication with us while we sere waiting for the car to arrive was very good.

Attentive to our specific schedule and needs. Was worth taking some vacation time to travel from Texas to Missouri. (if they were closer I might possibly even use their Service Dept.) Tim our

Very happy with my used vehicle, a Toyota Prius. The dealership had it looking spotless and exactly as it was presented in ad.

Great customer services , waiting room made Y wait comfortably, and meet my expectations. They listen to your needs

Buying experience was simple and easy. Would buy again from this Kia dealership. Thank you!

Tyler was very helpful, explained procedures so that I could understand them. Love the car, thanks.

Everyone was very friendly and knowledgeable. No pressure. Yes. Its true. Enjoyable. Yes it was.

This dealership did a great job at helping with an out of stage purchase and helped make a stressful scenario more comfortable!

I was impressed. We weren't sure what to expect when we entered the dealership. We were looking for someone, but apparently had the wrong name or location. Steven

Amazing and such a painless process! Chelsea was so great and understanding of our situation! Would highly reccomend Oakes Kia! We love our car!

Nice waiting room with free snacks and coffee and free wi-fi to use. The TV wasn’t blaring loud either.

Great Service. Easy to work with the service department. No issues. Would recommend. Thank you.