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Customer Testimonials

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All Reviews Rating

4.70

★★★★★

10,009 Reviews

When I think of Car dealerships i get anxiety thinking of aggressive car salesman's trying to get one over on me. Luckily this is was the opposite of my experience here! Steven Carroll was extremely easy to work with, he took the time to get to know what it is i wanted and needed. He is a truly genuine person and if i am ever in need of another vehicle he is my go to guy! Thank you Steven for making this process so easy.
Dom is a personable and courteous sales person. We really enjoyed working with him.
Derrick over at Oakes Kia rocked! The process was fast and smooth. Best car buying experience I have had to date!
Lyric was great to work with! Bough my first SUV and he made the whole process easy and painless.
Caleb is the best! I really appreciate how professional relatable he was from start to finish! Caleb got me into the perfect car I wanted! I definitely recommend! You are appreciated!
Oakes kia was amazing to work with! Lyric was awesome and knows alot about Kia Souls. He was very personable and helpful. He even meet us in St. Joseph Missouri to deliver the car. I definitely would recommend this dealership if you are looking for a great deal and personable experience!!!!! Thank you!
Lyric was wonderful and so helpful!
Xhuliano provided exceptional service and went above and beyond to make the buying process extremely simple. Superb communication and had everything ready for me when i walked in the door.
Oakes Kia was the most friendly and competitive dealer we could find. They went above and beyond to find the exact vehicle model and color we wanted. Our salesman Darren was amazing and helped us through the whole process. Thank you Oakes Kia! The Aztec Team.
Friendly, waste no time. .. Buying the car is the best decision have ever made. Thanks
Fantastic service from Darah McCall who facilitated the sale of my car. Appreciate your help throughout the entire process!
Caleb Emejuobi was very helpful first and second time visiting.. he was such a great help and help find the right car for me ..
A situation occurred this evening that prompted a call to Oakes Kia Service department. This was after 5:00 pm. The managers had gone home and the individual taking the call was not going to be able to assist other than to send an email to the service manager to make contact in the morning. So…Kia help would have to wait until tomorrow. Fast forward to AAA coming to tow the car, Michael, whom I understood to be the service manager, called as we were headed to Oakes to drop off the car. He had checked his email and instead of waiting until tomorrow to check on the situation, and head home, he chose to call. Hats off, Sir! We met him and rather than be met with challenges (as the car owner was thinking would happen), he handled the situation with grace and professionalism. He was patient and kind and forward thinking. The car will be assessed tomorrow. In the meantime, the evening can continue and the owner was left with a belief there is good in this world - and her situation will be dealt with in a way that makes the most sense. Thanks call taker for handling the call well and getting the message out quickly. Thank you , Michael, and Oakes. I look forward to hearing the outcome and can only trust it will be a continued great experience. I don’t own a Kia myself, but would recommend Oakes just from this one encounter.
Friendly, waste no time... Buying the car is the best decision have ever made. Thanks
Caleb E. was excellent to work with. Zero pressure and we left with exactly what we were looking for.
They really helped me out my kid got a nice car form them and it is really nice thank you very much
They really helped me out my kid got a nice car form them and it is really nice thank you very much
So easy and fast. Dom took the time to answer any and every question I may have had. Super great guy would definitely be back to buy my next car with him !
I took my vehicle in to get a few recalls taken care of. All of the guys in the service center were friendly and took care of all recalls and an additional issue at a price lower than I was expecting. And the service was pretty fast in my opinion. I love how they send videos of the inspection and kept me updated throughout the day via text message. I did not purchase my Sorento from this dealership or any Kia dealership. They didn’t care, they just wanted to make sure my car was taken care of and I was happy. If I feel like trading my car in anytime soon, I will definitely reach out to them.
Derrick Dow made the experience of purchasing my 2024 Kia Telluride excellent from start to finish. I love an hour away so we had a lot of communication via text before finally meeting in person. I told him all I wanted and he sent me multiple videos of the cars he had until we found the exact one I wanted. I was able to come in the following Saturday and pick up my car with ease. I would buy another car from him in a heartbeat!

Google Rating

4.70

★★★★★

2,580 Reviews

When I think of Car dealerships i get anxiety thinking of aggressive car salesman's trying to get one over on me. Luckily this is was the opposite of my experience here! Steven Carroll was extremely easy to work with, he took the time to get to know what it is i wanted and needed. He is a truly genuine person and if i am ever in need of another vehicle he is my go to guy! Thank you Steven for making this process so easy.
Dom is a personable and courteous sales person. We really enjoyed working with him.
Derrick over at Oakes Kia rocked! The process was fast and smooth. Best car buying experience I have had to date!
Lyric was great to work with! Bough my first SUV and he made the whole process easy and painless.
Caleb is the best! I really appreciate how professional relatable he was from start to finish! Caleb got me into the perfect car I wanted! I definitely recommend! You are appreciated!
Oakes kia was amazing to work with! Lyric was awesome and knows alot about Kia Souls. He was very personable and helpful. He even meet us in St. Joseph Missouri to deliver the car. I definitely would recommend this dealership if you are looking for a great deal and personable experience!!!!! Thank you!
Lyric was wonderful and so helpful!
Xhuliano provided exceptional service and went above and beyond to make the buying process extremely simple. Superb communication and had everything ready for me when i walked in the door.
Oakes Kia was the most friendly and competitive dealer we could find. They went above and beyond to find the exact vehicle model and color we wanted. Our salesman Darren was amazing and helped us through the whole process. Thank you Oakes Kia! The Aztec Team.
Fantastic service from Darah McCall who facilitated the sale of my car. Appreciate your help throughout the entire process!
Caleb Emejuobi was very helpful first and second time visiting.. he was such a great help and help find the right car for me ..
A situation occurred this evening that prompted a call to Oakes Kia Service department. This was after 5:00 pm. The managers had gone home and the individual taking the call was not going to be able to assist other than to send an email to the service manager to make contact in the morning. So…Kia help would have to wait until tomorrow. Fast forward to AAA coming to tow the car, Michael, whom I understood to be the service manager, called as we were headed to Oakes to drop off the car. He had checked his email and instead of waiting until tomorrow to check on the situation, and head home, he chose to call. Hats off, Sir! We met him and rather than be met with challenges (as the car owner was thinking would happen), he handled the situation with grace and professionalism. He was patient and kind and forward thinking. The car will be assessed tomorrow. In the meantime, the evening can continue and the owner was left with a belief there is good in this world - and her situation will be dealt with in a way that makes the most sense. Thanks call taker for handling the call well and getting the message out quickly. Thank you , Michael, and Oakes. I look forward to hearing the outcome and can only trust it will be a continued great experience. I don’t own a Kia myself, but would recommend Oakes just from this one encounter.
Caleb E. was excellent to work with. Zero pressure and we left with exactly what we were looking for.
So easy and fast. Dom took the time to answer any and every question I may have had. Super great guy would definitely be back to buy my next car with him !
I took my vehicle in to get a few recalls taken care of. All of the guys in the service center were friendly and took care of all recalls and an additional issue at a price lower than I was expecting. And the service was pretty fast in my opinion. I love how they send videos of the inspection and kept me updated throughout the day via text message. I did not purchase my Sorento from this dealership or any Kia dealership. They didn’t care, they just wanted to make sure my car was taken care of and I was happy. If I feel like trading my car in anytime soon, I will definitely reach out to them.
Derrick Dow made the experience of purchasing my 2024 Kia Telluride excellent from start to finish. I love an hour away so we had a lot of communication via text before finally meeting in person. I told him all I wanted and he sent me multiple videos of the cars he had until we found the exact one I wanted. I was able to come in the following Saturday and pick up my car with ease. I would buy another car from him in a heartbeat!
Xhuliano is the most patient, kind and informative car sales person I’ve ever had the pleasure of working with. Any questions I had he answered and if he didn’t know the answer he immediately looked it up. He is extremely helpful and explanative! Highly recommend anyone ask for him when buying their next vehicle!
Good communicate, nice, patience and polite
Xhuliano was excited and very helpful and kind
My salesman was Mr. Steven, they're all very good at what they do. But Mr Steven is the best because he took his time with me an he made sure to listen to my needs. And so I like that an my ride is nice. He has great communication skills and he is definitely a people person..

Facebook Rating

4.40

★★★★☆

446 Reviews

From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!
We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!
I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]
I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!
Tim Hodde his shadow Kyle was great to work with in purchasing our new Telluride!
I Had The Most Greatest Experience At Oakes Kia, I Would Definitely Recommend Them To Friends& Family. Alec Was A Big Help ????????
Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.
Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.
Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!
good service and customer care
Big thanks to Tim Hodde with Oakes Kia for his excellent help with finding us our new Sportage! Great to work with and a quick easy process. ????
We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????
Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!
HUGE shout out to Derek. He was very patient with me and answered all my questions throughly. I will DEFINITELY recommend him to friends and family.
Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.
Service staff is excellent, honest, and communicate well.
The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !
I recommend Oakes Kia they are very informative and have good customer service.
I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.
Our salesman was great got us in the car we wanted. Very nice staff and helpful.

Yelp Rating

After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

cars.com Rating

4.70

★★★★★

3,487 Reviews

Friendly, waste no time... Buying the car is the best decision have ever made. Thanks
They really helped me out my kid got a nice car form them and it is really nice thank you very much
The service the team provided was excellent. Shout out to Dom providing a great experience!
Chip was great he got me into a new Sorento. Thank you Chip and Oakes Kia
Darren did a great job showing us the EV6, and was very knowledgeable about the car. We did not feel rushed, and it is a breath of fresh air to finally find a car dealership that stands behind price transparency! No add-ons or sneaky sales tactics at Oaks!
I came in last Saturday not looking for a vehicle but left with a Sportage. Caleb Emejiobi was so patient as I decided which vehicle I wanted.
Lyric was Very professional and courteous understood my expectations and worked very hard to meet them
There was a few hiccups, the team help resolve it and get me into the vehicle I love!
Chip was incredible! He worked really hard and got us set in an amazing vehicle.
Jack went out of his way to find a car that would suit my needs considering some difficult issues. He was so helpful with educating me and setting up the charging accounts on my phone, as it is an electric vehicle. His customer service was exceptional and showed sincere concern with an issue that I was having and resolved it with kindness and patience. The entire staff is both professional, knowledgeable and just create a very positive atmosphere. A shout out to Juliano(sp?) for his kindness, patience & knowledge in every aspect of the experience.He is truly a very special young man! Thank you to everyone!
Very nice people. Was a very smooth process and i can’t thank them enough!
Derrick and Will are always professional and trustworthy. I am a repeat customer. I feel comfortable with them and they always work to get me what I want and I feel good when I leave there. I will always refer them to friends and family. Dillon was great also. Very happy with my experience!
Friendly and professional through and through. Great car buying experience. Very good inventory to choose from.
Awesome team, easy to work with, and outstanding delivery. Will keep them at the front of the list for future purchases.
We just walked on the lot and it took about three minutes for lyric to come out the door and give us The detail on the automobile we were looking at. He explained everything in detail and loudest to take a drive. When he is finished with his paperwork, we were turned over to Bruce who handle the extra options available. We didn’t feel pressured in anyway and made our decision to go, with the original Kia we looked at. Excellent dealership.
Darren was helpful with my purchase from beginning to end. The team made it easy to get the car of our dreams. Thanks!
Everyone was very friendly and we did not feel pressured to buy. I would recommend Oakes to someone else in the future.
Dom was amazing, and very pleasant to work with. Not pushy, very helpful and actually made my purchase fun and enjoyable. I got the exact car I wanted. I highly recommend Dom as your next car sales person!!! The finance dept helped me get the lender I wanted and the process was quick and easy!
We had good experience so far .Everyone has been very nice .We look forward to a long relationship with Kia
Wonderful, energetic and passionate crew! We had a smooth and easy experience from beginning to end. Great communication and customer service. Love our new vehicle!!

DealerRater Rating

4.70

★★★★★

3,456 Reviews

Friendly, waste no time. .. Buying the car is the best decision have ever made. Thanks
They really helped me out my kid got a nice car form them and it is really nice thank you very much
The service the team provided was excellent. Shout out to Dom providing a great experience!
Chip was great he got me into a new Sorento. Thank you Chip and Oakes Kia
Darren did a great job showing us the EV6, and was very knowledgeable about the car. We did not feel rushed, and it is a breath of fresh air to finally find a car dealership that stands behind price transparency! No add-ons or sneaky sales tactics at Oaks!
Great communication from the dealer and I love my new Sportage Hybrid. I would definitely recommend Oakes Kia!
Fabian was very supportive and helpful in finding the right Sportage for me and helped set everything up!
Everyone was super helpful and Fabian was nice enough to show me all the vehicles i wanted to look at and helped me decide on purchasing a new Mazda!
Fabian was an amazing salesman! I had a really great experience with him and the dealership!
Fabian was great! Helped me get into the vehicle that fit all of my needs
Fabian was great he helped me get into a new truck and was very helpful with the process
Fabian was very informative and helpful, made our decision process a lot easier which was great!
Fabian was a good sales man helped me get into the Silverado I wanted. Carlos was great
Everyone was an absolute delight. Best experience ever and they made it easy to buy/lease my forst brand new car!! Loooooove Oakes Kia!
Very helpful and knowledgeable. I had a great experience and very happy with the car.
Karen was phenomenal! She was kind, professional, and on top of it. Everyone at this dealership was professional and not pushy. Not to mention they have the best pricing around. We drove from Joplin to get the best deal. Whoever is running this dealership is on top of it. I was annoyed with the financing process and the guy writing every single word out on an iPad. It was repetitive and wayyyyy to time consuming. Cut that out and it would’ve been an absolute dream experience.
Great experience love the car chip was a great sales rep Lindsay was great also
Derrick Weaver was an excellent salesman. We had a great experience with him and will highly recommend him to others. Bruce Reves was very nice to talk with. He checked on us multiple times to see how things were going.
I had a great buying experience with Steven! No pressure and transparent pricing, which was very much appreciated.
Dom was the best sales person I have ever worked with. Having been in sales for over 10 years and an executive of 2 Fortune 500 companies, I applaud him and would hire Dom to be on my team in a heartbeat!
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