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Read what some of our thousands of happy, satisfied customers have to say about Oakes Kia!

Customer Testimonials

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All Reviews Rating

4.70

★★★★★

10,009 Reviews

Great experience -- work with Keyshawn if you can. Thoughtful, a good listener, and will work his tail off for you.
Our sales person, Lyric, really know his vehicles. Polite and professional in carrying out his duties. We had a pleasurable buying experience. Thanks to all who helped us drive away in our Sportage X pro!
Our sales person, Lyric, really know his vehicles. Polite and professional in carrying out his duties. We had a pleasurable buying experience. Thanks to all who helped us drive away in our Sportage X pro!
Chip Bashir was our salesman today. This was the best experience we have had buying a car. Chip listen to you and provide you with the tools you need to drive away with the car.
Steven did a great job assisting with the purchase of my new car. I never felt that he was being pushy like I have felt with many other car salespeople. Really smooth process!
Great job Oakes Kia I had an excellent experience and would come back again thank you
Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being able to get in on a short notice was fantastic. Wish I had purchased at Oakes to start with.
Lyric was awesome. He made the whole experience effortless. He knew his stuff and went above and beyond with his excellent service.
Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being able to get in on a short notice was fantastic. Wish I had purchased at Oakes to start with.
Great job Oakes Kia I had an excellent experience and would come back again thank you
Tim at Oakes Kia was wonderful to work with! Made the process super easy and followed both and after we purchased our vehicle. Definitely recommend!
We had a great experience at Oakes Kia! We found the Carnival we were looking for!
We had a great experience at Oakes Kia! We found the Carnival we were looking for!
Lyric is a true professional. Highly recommend him for all interested in buying a fine vehicle! Go Navy!
Drew at Oakes KIA was great to work with. He made the buying process a breeze!
Keyshawn easy to work with
A perfect place to find the exact vehicle you were looking for. Karen Suarez is beyond awesome in her service, providing a fantastic customer service making me definitely wants to come back for my next vehicle. Thank you Karen!! See you soon
Jonathan was outstanding in his assistance with buying a new car at Oakes Kia. His patience and knowledge with answering all our questions was very much appreciated.
My car was ready within an hour. The comfortable waiting room and coffee made the hour pass quickly. The service staff explained in detail what was done as well as the recommended upcoming service. Great experience overall.
My car was ready within an hour. The comfortable waiting room and coffee made the hour pass quickly. The service staff explained in detail what was done as well as the recommended upcoming service. Great experience overall.

Google Rating

4.70

★★★★★

2,580 Reviews

Great experience -- work with Keyshawn if you can. Thoughtful, a good listener, and will work his tail off for you.
Chip Bashir was our salesman today. This was the best experience we have had buying a car. Chip listen to you and provide you with the tools you need to drive away with the car.
Steven did a great job assisting with the purchase of my new car. I never felt that he was being pushy like I have felt with many other car salespeople. Really smooth process!
Lyric was awesome. He made the whole experience effortless. He knew his stuff and went above and beyond with his excellent service.
Tim at Oakes Kia was wonderful to work with! Made the process super easy and followed both and after we purchased our vehicle. Definitely recommend!
Lyric is a true professional. Highly recommend him for all interested in buying a fine vehicle! Go Navy!
Drew at Oakes KIA was great to work with. He made the buying process a breeze!
Keyshawn easy to work with
A perfect place to find the exact vehicle you were looking for. Karen Suarez is beyond awesome in her service, providing a fantastic customer service making me definitely wants to come back for my next vehicle. Thank you Karen!! See you soon
I can’t say enough about chip and his excellent performance from start to finish. He had the car detailed and ready to go when I walked in the showroom. We talked via phone to start the process and work all the details prior to me coming in. I test drove the Kia and then finished the deal 100% recommend chip
My husband and I met Derrick at the Kia Dealership, it was such a busy day we started looking outside and were promptly greeted by Derrick. He helped make us feel very welcome, open to all the options in the dealership. He helped us find a great deal we weren’t expecting. Needless to say we are so excited to have our new car, highly recommend.
I sold my F-150 to Oakes Kia and the process was wonderful. Ashley was very knowledgeable and made it a smooth process. I highly recommend doing business with Oakes Kia - ask for Ashley.
Darren Darren Darren, where to start with this guy. For 1 he was a pleasure and helped me answer any questions. For 2 he was a pleasure to look at lol very handsome. I am definitely going to recommend my co workers and friends here because of such great hospitality they show you. Thank You so much again Darren??
Great experience Keyshawn was a huge help!
Chip was wonderful to work with!! A pleasure buying our new telluride!!!
Keyshawn was best car salesman I ever met ….five stars for sure
Chase helped me got a 2024 Kia forte and I love me car! He did a wonderful job by letting me test a few cars and I found the one I like! Thank yiu!
I would highly recommend going to Oakes Kia if you are in the market for a new car. This was probably the smoothest and least stressful experience we ever had purchasing a car. Everything was upfront, no hidden agendas, no commission based salesmen. We worked with Lyric, who is absolutely the best. We told him our top price and he showed us only vehicles in that range. He was laid back, answered all my questions and was genuinely a good person.Go to Oakes and ask for Lyric!
Steven Carroll helped us purchase a new Kia today! He went above and beyond.. even driving us to another Oakes dealership to look at a different car. He was very informative, and answered all of our questions and was overall very easy to talk to. At the end of the day he was even willing to help make up .43 cents that our check was short out of his own pocket. I would definitely recommend Oakes Kia to anyone. Overall a great and stress free car buying experience.
Darren Iverson is the best!! This was my son’s first car purchase and Darren and the group made it so easy to get what we looking for!!

Facebook Rating

4.40

★★★★☆

446 Reviews

From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!
We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!
I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]
I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!
Tim Hodde his shadow Kyle was great to work with in purchasing our new Telluride!
I Had The Most Greatest Experience At Oakes Kia, I Would Definitely Recommend Them To Friends& Family. Alec Was A Big Help ????????
Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.
Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.
Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!
good service and customer care
Big thanks to Tim Hodde with Oakes Kia for his excellent help with finding us our new Sportage! Great to work with and a quick easy process. ????
We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????
Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!
HUGE shout out to Derek. He was very patient with me and answered all my questions throughly. I will DEFINITELY recommend him to friends and family.
Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.
Service staff is excellent, honest, and communicate well.
The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !
I recommend Oakes Kia they are very informative and have good customer service.
I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.
Our salesman was great got us in the car we wanted. Very nice staff and helpful.

Yelp Rating

After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

cars.com Rating

4.70

★★★★★

3,487 Reviews

Our sales person, Lyric, really know his vehicles. Polite and professional in carrying out his duties. We had a pleasurable buying experience. Thanks to all who helped us drive away in our Sportage X pro!
Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being able to get in on a short notice was fantastic. Wish I had purchased at Oakes to start with.
Great job Oakes Kia I had an excellent experience and would come back again thank you
We had a great experience at Oakes Kia! We found the Carnival we were looking for!
Jonathan was outstanding in his assistance with buying a new car at Oakes Kia. His patience and knowledge with answering all our questions was very much appreciated.
My car was ready within an hour. The comfortable waiting room and coffee made the hour pass quickly. The service staff explained in detail what was done as well as the recommended upcoming service. Great experience overall.
Very patient, and helpful with all parts of service, knowledgeable on details of car types looking for.
My first visit to Oakes and I was pleased with the service I received and how they treat their customers. They even offered shuttle service to take me home and pick me up when my car was ready! Bravo to Oakes for your customer service!
Timely and professional. I would recommend them to any Kia owner in need of services.
Quick, efficient, and well done. They were flexible when I was running late and was kind and professional. Couldn’t recommend enough!!
we went to dealership to test drive some cars we were interested in. Derrick showed us what we wanted to see and got our deal done quickly.
Mike kept me regularly updated on progress. I received a comprehensive and detailed bill. As time passes, I will see if the repairs pay off. Natalia in the rental department was quick with responding to my questions and very helpful wirh resolving any issues with the rental car.
Great communication about my appointment. Fast and professional service. I had a recall on a part and it was checked and then replaced, same day. Very hassle free visit.
At this time it fix my problem thank you! I bought this Kia sports car cause of the color is stunning.
Took me on time and finished on time a good experience. I’ll have future maintenance done at Oaks.
Excellent Service! The time they spend with you explaining everything is exceptional. Highly recommended to others!
Chase was very patient and knowledgeable about our Telluride. He made sure we were happy and our questions answered.
Steve Carrol & Lindsey took great care of me. I usually dread the car buying process but these guys were great. The finance lady was excellent also. I feel like we got a great car for a great price. If your looking to get into something new Oakes Kia is the place to go.
My experience with Chip was excellent. He not only made it quick easy and hassle free. he also went the extra mile in making sure i got everything that i need. I am very happy with my Sorrento. Will definitely recommend Chip at Oaks Kia.
great fast service, everyone was very nice and made sure i was taken care of

DealerRater Rating

4.70

★★★★★

3,456 Reviews

Our sales person, Lyric, really know his vehicles. Polite and professional in carrying out his duties. We had a pleasurable buying experience. Thanks to all who helped us drive away in our Sportage X pro!
Great job Oakes Kia I had an excellent experience and would come back again thank you
Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being able to get in on a short notice was fantastic. Wish I had purchased at Oakes to start with.
We had a great experience at Oakes Kia! We found the Carnival we were looking for!
My car was ready within an hour. The comfortable waiting room and coffee made the hour pass quickly. The service staff explained in detail what was done as well as the recommended upcoming service. Great experience overall.
Jonathan was outstanding in his assistance with buying a new car at Oakes Kia. His patience and knowledge with answering all our questions was very much appreciated.
Timely and professional. I would recommend them to any Kia owner in need of services.
Very patient, and helpful with all parts of service, knowledgeable on details of car types looking for.
My first visit to Oakes and I was pleased with the service I received and how they treat their customers. They even offered shuttle service to take me home and pick me up when my car was ready! Bravo to Oakes for your customer service!
we went to dealership to test drive some cars we were interested in. Derrick showed us what we wanted to see and got our deal done quickly.
Quick, efficient, and well done. They were flexible when I was running late and was kind and professional. Couldn’t recommend enough!!
At this time it fix my problem thank you! I bought this Kia sports car cause of the color is stunning.
Great communication about my appointment. Fast and professional service. I had a recall on a part and it was checked and then replaced, same day. Very hassle free visit.
Mike kept me regularly updated on progress. I received a comprehensive and detailed bill. As time passes, I will see if the repairs pay off. Natalia in the rental department was quick with responding to my questions and very helpful wirh resolving any issues with the rental car.
Chase was very patient and knowledgeable about our Telluride. He made sure we were happy and our questions answered.
Steve Carrol & Lindsey took great care of me. I usually dread the car buying process but these guys were great. The finance lady was excellent also. I feel like we got a great car for a great price. If your looking to get into something new Oakes Kia is the place to go.
Excellent Service! The time they spend with you explaining everything is exceptional. Highly recommended to others!
Took me on time and finished on time a good experience. I’ll have future maintenance done at Oaks.
great fast service, everyone was very nice and made sure i was taken care of
Most comfortable experience I’ve ever had buying a car! Gary was great! We will definitely be back for our next vehicle purchase
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