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Customer Testimonials

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All Reviews Rating

4.70

★★★★★

10,009 Reviews

Pat was the best
Brian Wildman at Oakes Kia are very nice, honest, and professional. He was great to work with and I would recommend him to others who are looking to buy a car new or used. The finance part with, Steve, was extremely long (more then what’s normal) and when you say no to something being added on they keep trying to get you to add it. I understand that’s the finance guys job but when someone says no the answer is no, move on. Steve was nice too though-don’t get me wrong. Overall I’d recommend Oakes Kia and HIGHLY recommend Brian Wildman. He even put a thank you note in the car which was a nice touch and appreciated.
Deshon Adams was prompt with meeting us as soon as we got to the dealership. He was helpful to any questions or concerns we had and answered them with a smile. He seemed genuinely concerned with helping us find the right car to meet our needs.
Dashon Adams was great to work with
Brian Wildman was professional and personable when selling our daughter her Equinox. He was a pleasure to work with. Explained everything in detail and worked the best deal for her life. I suggest if you go here to ask for him personally.
Professional, and up front with information.
Gloria was fantastic!
Kevin and Bailey did an awesome job explaining and helping with financing
Kevin was very helpful , and insightful .
Bryan Hendrich took the time to answer all my questions and got me taken care of! I recommend checking out OAKES KIA for their transparency and customer service alone. But obviously more reasons as well!
Bryan Hendrich took the time to answer all my questions and got me taken care of! I recommend checking out OAKES KIA for their transparency and customer service alone. But obviously more reasons as well!
Marion was very nice to work with. During the negotiation process, he took our concerns with importance and was willing to work with us. Would highly recommend!
Marion was very nice. He provided prompt service and was very friendly.
Kevin Was Amazing! Made us an offer that we absolutely couldn’t refuse! Ended up buying out right, but had awesome deal if we went financing route!
Lorraine at Oakes Pre-owned was awesome! Her and her team helped us every step of the way and made buying a vehicle so easy. Even the paperwork was a breeze!
Darren Iverson helped us buy a used car at Oakes Kia. He was kind, respectful, and super helpful. I didn’t feel pressured to make a purchase at all. I would recommend Oakes Kia to my friends and family members if they’re in the market for a new or used vehicle!
Theo sold us our newest car. He was the best and helped us get into the dream car we didnt think we would be able to have. He worked hard to make sure we were happy with our car and our service. Thank you Kia, Theo, and Tim for getting us set! The whole team including warranty, financing, and management were great!
Great experience. We spent a lot of time looking for the right car and ended up finding the perfect place and person to get what we wanted. Blake at Oakes Auto was awesome!
Great experience. We spent a lot of time looking for the right car and ended up finding the perfect place and person to get what we wanted. Blake at Oakes Auto was awesome!
BLAKE REYNOLDS was awesome! I'll definitely be telling any of my friends and family to go to him for their next car! Exceptional service without the feel of the average sketchy car saleman. He actually treated me like a friend intead of just a customer and got me exactly where I want to be with everything! 10 out of 10

Google Rating

4.70

★★★★★

2,580 Reviews

Pat was the best
Brian Wildman at Oakes Kia are very nice, honest, and professional. He was great to work with and I would recommend him to others who are looking to buy a car new or used. The finance part with, Steve, was extremely long (more then what’s normal) and when you say no to something being added on they keep trying to get you to add it. I understand that’s the finance guys job but when someone says no the answer is no, move on. Steve was nice too though-don’t get me wrong. Overall I’d recommend Oakes Kia and HIGHLY recommend Brian Wildman. He even put a thank you note in the car which was a nice touch and appreciated.
Deshon Adams was prompt with meeting us as soon as we got to the dealership. He was helpful to any questions or concerns we had and answered them with a smile. He seemed genuinely concerned with helping us find the right car to meet our needs.
Dashon Adams was great to work with
Brian Wildman was professional and personable when selling our daughter her Equinox. He was a pleasure to work with. Explained everything in detail and worked the best deal for her life. I suggest if you go here to ask for him personally.
Professional, and up front with information.
Gloria was fantastic!
Kevin and Bailey did an awesome job explaining and helping with financing
Kevin was very helpful , and insightful .
Marion was very nice to work with. During the negotiation process, he took our concerns with importance and was willing to work with us. Would highly recommend!
Marion was very nice. He provided prompt service and was very friendly.
Kevin Was Amazing! Made us an offer that we absolutely couldn’t refuse! Ended up buying out right, but had awesome deal if we went financing route!
Lorraine at Oakes Pre-owned was awesome! Her and her team helped us every step of the way and made buying a vehicle so easy. Even the paperwork was a breeze!
Darren Iverson helped us buy a used car at Oakes Kia. He was kind, respectful, and super helpful. I didn’t feel pressured to make a purchase at all. I would recommend Oakes Kia to my friends and family members if they’re in the market for a new or used vehicle!
Theo sold us our newest car. He was the best and helped us get into the dream car we didnt think we would be able to have. He worked hard to make sure we were happy with our car and our service. Thank you Kia, Theo, and Tim for getting us set! The whole team including warranty, financing, and management were great!
Recently purchased a 2025 Kia Soul for my daughter. Theo was a tremendous help and really condensed the process for us. I would recommend Theo in the future.
Wonderful experience all thanks to Kyle! Kyle was very kind and super helpful, will be sending everyone to Oakes Kia!
I recently purchased a used vehicle from Theo. I was not in the market for a car that day. My old Kia, a 2013 with 300,000 miles on it, had recently had a part failure and I was there to have it repaired. He asked me to look into purchasing another vehicle instead of continuing to sink money into an older vehicle with an excessive number of miles on it. Theo was incredibly knowledgeable, and we looked at several used vehicles before I settled on a 2021 Kia Forte GT. There was no pressure. He had a sincere desire to make sure I felt confident in my decision. Everything was clearly explained, and they were upfront about all costs—no hidden fees or surprises. The Kia GT was very clean, looked well-maintained, and in excellent mechanical condition. They even set me up with a full tank of gas before I drove it off the lot. If you’re looking for honest, trustworthy, and kind individuals who truly stand behind the cars they sell, Kia employees are who you need to go to. I couldn’t be happier with my new car and highly recommend Kia to anyone in the market for a quality used car. And please ask for Theo.
great overall experience from travis
I couldn’t be happier with my car-buying experience! Travis went above and beyond from the moment I walked onto the lot. He was professional, knowledgeable, and genuinely listened to what I was looking for. There was zero pressure, just honest advice and great customer service. He made the whole process smooth, stress-free, and even enjoyable. Definitely would recommend Travis for anyone looking for a new or used car.

Facebook Rating

4.40

★★★★☆

446 Reviews

From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!
We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!
I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]
I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!
Tim Hodde his shadow Kyle was great to work with in purchasing our new Telluride!
I Had The Most Greatest Experience At Oakes Kia, I Would Definitely Recommend Them To Friends& Family. Alec Was A Big Help ????????
Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.
Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.
Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!
good service and customer care
Big thanks to Tim Hodde with Oakes Kia for his excellent help with finding us our new Sportage! Great to work with and a quick easy process. ????
We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????
Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!
HUGE shout out to Derek. He was very patient with me and answered all my questions throughly. I will DEFINITELY recommend him to friends and family.
Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.
Service staff is excellent, honest, and communicate well.
The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !
I recommend Oakes Kia they are very informative and have good customer service.
I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.
Our salesman was great got us in the car we wanted. Very nice staff and helpful.

Yelp Rating

Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we will definitely be back the next time we are in the market.
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the fastest in and out experience I've ever had, I almost made their 1 hour guarantee but there were some issues that slowed it down a bit. Chip, Christian, and Ramzi, thanks for being good to work with, and actually honoring the price on your website and then some!
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I came to pickup the vehicle. This was the quickest I have ever experienced when buying a car. Ask for Logan G. If you visit.
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars. I didn't purchase a car but I'm definitely coming back to purchase a vehicle with Dom.
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle. Thank you for a job well done. Keep up the good work
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

cars.com Rating

4.70

★★★★★

3,487 Reviews

Bryan Hendrich took the time to answer all my questions and got me taken care of! I recommend checking out OAKES KIA for their transparency and customer service alone. But obviously more reasons as well!
Great experience. We spent a lot of time looking for the right car and ended up finding the perfect place and person to get what we wanted. Blake at Oakes Auto was awesome!
Lacey was amazing, very professional and great at going over all stuff that needed to be done. Made the experience very fast and easy. Thank you Lacey and Oakes Kia
Good to communicate with we got deal settled and I got a brand new car
She’s great at her job and a smile that would sell a car to the owner himself. She’s outstanding.
Very professional and friendly. Will definitely recommend and return myself because the experience was that good!
BLAKE REYNOLDS was awesome! I'll definitely be telling any of my friends and family to go to him for their next car! Exceptional service without the feel of the average sketchy car saleman. He actually treated me like a friend intead of just a customer and got me exactly where I want to be with everything! 10 out of 10
I had an awesome experience working with Kyle Campbell at Oaks Kia. From the moment I walked in, Kyle was friendly, professional, and genuinely helpful. He didn’t pressure me like some salespeople do—he took the time to answer all my questions, helped me compare a few options, and made the whole process smooth and stress-free. You can tell he knows his stuff and actually cares about getting you in the right vehicle. Highly recommend asking for Kyle if you’re headed to Oaks Kia!
Great dude, super helpful. I came and got everything sorted and got the car I wanted. Would definitely recommend people here.
I got everything I wanted within the budget I had planned . I wanted a larger vehicle to take my grandkids on trips.
Great experience with Blake he got me into a car that’s more than perfect for me. Ended up leaving in something amazing. couldn’t ask for a better experience with him or a dealership general. 100 out of 10
Lacey was friendly and went to pick up the vehicle for us from a different location. Appreciated her
Experience was quick, painless, and friendly. Karen was helpful and knowledgeable. She offered additional benefits but did not push.
We went in to look at a specific used vehicle.That vehicle was actually being serviced. We did however drive 4 different makes of vehicles. We were not even looking at a Kia, however, we do have one in our sights now. Kia Pat was very patient while my husband and I worked out which vehicle would be best for our family. He was low key and answered all of our questions , we would recommend going to this dealership (Kia Pat) for a low pressure, buying experience.
We had a great experience. Marion was very helpful with finding the car we wanted!
They made it easy and stress free and explained the entire process while purchasing my suv highly recommend
Very easy to work with! Felt like I was always getting the straight story. Pleasant experience.
Great buying experience. Finance took longer than expected, but didn’t feel pressured. Overall, happy with dealership.
Had not intended to purchase that day, but after seeing the vehicle and dealing with Travis, it just felt right! He was willing to answer all our questions and was not pressuring us at all.
I had a fantastic experience paying cash for a used Kia Telluride. The process was smooth and straightforward, and I was able to negotiate a great deal. The staff was very transparent and accommodating, making sure I understood all the details and felt comfortable with my purchase. Overall, I'm extremely satisfied with my purchase and highly recommend finding a good deal on a used Telluride—it's a reliable, spacious, and stylish SUV that fits my needs perfectly!"

DealerRater Rating

4.70

★★★★★

3,456 Reviews

Bryan Hendrich took the time to answer all my questions and got me taken care of! I recommend checking out OAKES KIA for their transparency and customer service alone. But obviously more reasons as well!
Great experience. We spent a lot of time looking for the right car and ended up finding the perfect place and person to get what we wanted. Blake at Oakes Auto was awesome!
BLAKE REYNOLDS was awesome! I'll definitely be telling any of my friends and family to go to him for their next car! Exceptional service without the feel of the average sketchy car saleman. He actually treated me like a friend intead of just a customer and got me exactly where I want to be with everything! 10 out of 10
Lacey was amazing, very professional and great at going over all stuff that needed to be done. Made the experience very fast and easy. Thank you Lacey and Oakes Kia
Good to communicate with we got deal settled and I got a brand new car
She’s great at her job and a smile that would sell a car to the owner himself. She’s outstanding.
Very professional and friendly. Will definitely recommend and return myself because the experience was that good!
She’s great at her job and a smile that would sell a car to the owner himself. She’s outstanding.
I had an awesome experience working with Kyle Campbell at Oaks Kia. From the moment I walked in, Kyle was friendly, professional, and genuinely helpful. He didn’t pressure me like some salespeople do—he took the time to answer all my questions, helped me compare a few options, and made the whole process smooth and stress-free. You can tell he knows his stuff and actually cares about getting you in the right vehicle. Highly recommend asking for Kyle if you’re headed to Oaks Kia!
Great dude, super helpful. I came and got everything sorted and got the car I wanted. Would definitely recommend people here.
Great experience with Blake he got me into a car that’s more than perfect for me. Ended up leaving in something amazing. couldn’t ask for a better experience with him or a dealership general. 100 out of 10
Lacey was friendly and went to pick up the vehicle for us from a different location. Appreciated her
I got everything I wanted within the budget I had planned . I wanted a larger vehicle to take my grandkids on trips.
Experience was quick, painless, and friendly. Karen was helpful and knowledgeable. She offered additional benefits but did not push.
They made it easy and stress free and explained the entire process while purchasing my suv highly recommend
We had a great experience. Marion was very helpful with finding the car we wanted!
Very easy to work with! Felt like I was always getting the straight story. Pleasant experience.
Great buying experience. Finance took longer than expected, but didn’t feel pressured. Overall, happy with dealership.
I had a fantastic experience paying cash for a used Kia Telluride. The process was smooth and straightforward, and I was able to negotiate a great deal. The staff was very transparent and accommodating, making sure I understood all the details and felt comfortable with my purchase. Overall, I'm extremely satisfied with my purchase and highly recommend finding a good deal on a used Telluride—it's a reliable, spacious, and stylish SUV that fits my needs perfectly!"
Had not intended to purchase that day, but after seeing the vehicle and dealing with Travis, it just felt right! He was willing to answer all our questions and was not pressuring us at all.
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