Customer Testimonials

Excellent service. Please contact me about a lease swap. Got royally screwed by Phil Long Kia in Colorado Springs, CO and want to make a deal with Oakes Kia - best in KC.

Great dealership! Lyric helped us with everything and he was great!

Tim was great in getting me a great deal on a great car, and I never felt rushed to purchase. Christian (the manager) was also really helpful in supporting Tim to find me the best deal. I will recommend these guys to anyone looking to buy a car!

Steven was excellent to work with. Very responsive to text. Quick and friendly service!

Thank you so much Marion, great service

Marion was great to work with. When I changed my mind about the vehicle I originally test drove, he was patient and helpful in finding another car that was what I was looking for! Thanks Marion

Steven Carroll went above and beyond for us. He spent the the majority of the day working with us. He is so kind and patient.

Oakes is a premier dealership that really does work with the customer. I was searching for a car online for months all across the U.S. to no avail, until I spoke with Lacey at Oakes. She worked hard to help find the right car for me from start to finish. Her team (Seth and Dillon) made the paperwork process simple and easy. I highly recommend Lacey and Oakes Kia for your next Kia purchase.

Just bought a 2020 sorento from Tim Hodde and had an awesome experience, wouldn't recommend any other place to buy a car. 10 out of 10 recommend Oakes Kia and Tim Hodde

I went in kinda late and got a car that night, my sales person Tim was very helpful and patient! Would recommend.

Tim Hodde and the entire team at Oakes Kia made the entire car purchasing experience nothing less than stellar!

I purchased a Ram 1500 from Oakes Kia and there was not the back and forth haggle over price and definitely no pressure. Cristian worked hard to find me the best financing in the market which I am thankful for. If you are looking for a new or used vehicle, this is the place to go. Professional, courteous, definitely customer service oriented. Chip, certified used salesman, WOW, it was great working with Chip. I was not rushed and everything was explained to me. He had the vehicle clean and fueled up after the deal was final. Chip is great at his job and it is evident he loves what he does. Ramzi, financing and the last step of my superb experience. Ramzi is quick and thorough and explains everything going on with the finance. Great to work with and no pressure here either as some dealers haggle you to buy this and that coverage. Not here. In summary, this is the best buying experience I have had out of 35 years of buying vehicles from dealers. These folks are very much team oriented and help each other if needed. Thank you to all of you who made the buying experience an excitable and painless experience.

Marion was a great salesman, no pressure sales!

Marion stayed in communication with me throughout the process without pressure sales. Made the car buying process easy.

I’d like to take a moment to give a massive shout-out to Oakes Kia for the absolutely stellar experience my wife and I had while purchasing her new Kia Sorento Hybrid. My wife had been searching for this specific vehicle for some time, but her demanding work schedule made it difficult for her to visit dealerships or handle the details herself. That’s where I stepped in, reaching out to several dealerships in the area. Out of all of them, Oakes Kia stood out from the very beginning and continued to exceed our expectations. My first interaction was with Taylor, and let me just say—Taylor set the tone for everything that followed. From the start, Taylor was incredibly attentive, responsive, and understanding of our unique situation. Since I wasn’t the buyer, our communication required a lot of back-and-forth. Taylor provided all the details, which I relayed to my wife. After my wife gave her input, I’d return to Taylor with questions or decisions. This process was more complex than usual, but Taylor handled it with patience and professionalism. Never once did Taylor make me feel like an inconvenience WHICH I’M sure I was a little—on the contrary, Taylor remained kind, helpful, and genuinely invested in helping us find the perfect car. Side note: I realize I can sometimes be a challenge to work with. Coming from a background where I’m used to being by the book, I tend to have high expectations. But Taylor was unshakable, taking it all in stride. Taylor, you truly deserve every bit of this shout-out for your outstanding work! During my search, I interacted with several other dealerships. One even boldly claimed that no one could beat their offer. Oakes didn’t just beat them—they crushed them. Their offer was better, and their customer service was on another level. When the day came to visit the dealership, we were warmly greeted and introduced to Dom, who assisted us through the rest of the process. If I thought Taylor set the bar high, Dom raised it further. He was polite, professional, and accommodating. Dom had the vehicle ready for us upon arrival, parked up front for inspection and a test drive. His attention to detail and commitment to ensuring a smooth experience were evident in everything he did. Knowing we had another appointment later, Dom made every effort to complete the process without delays. He worked efficiently but never rushed us. Dom patiently explained every step, walked us through the paperwork, and ensured we felt confident with every decision. The incredible service didn’t stop there. Ramsey, the finance manager, was equally professional and accommodating. Ramsey guided us through the financing process, making everything easy to understand and stress-free. The entire team at Oakes Kia impressed us from start to finish. Everyone we met—from finance to management—was polite, friendly, and eager to help. Their teamwork and commitment to customer care were evident. When all was said and done, my wife drove away in the perfect Kia Sorento Hybrid, and we couldn’t be happier. I truly have zero complaints about the entire process and wouldn’t hesitate to recommend them to anyone. If you’re in the market for a Kia, don’t waste time elsewhere—just go to Oakes Kia. You’ll be glad you did. Thank you, Oakes Kia, for delivering an incredible experience. A special thank-you to Taylor, Dom, and Ramsey for your professionalism, patience, and dedication to making this a stress-free, enjoyable process.

Steven was very patient and accomodating!

Bought my first Kia today and couldn’t be happier. Dom was our salesperson and he made the process so smooth. From the time we walked in until the time we left with our new car, he made us feel so welcome. Thank you to Dom for helping get me into my first Kia!!

Worked with Marion and was easy straightforward process.

Marion helped me with the purchase of my 2017 Acura MDX and provided great service!

I got a car from Oakes Kia today and the entire experience was really nothing less than SMOOTH. Ramzi was my finance guy. This guy came in and went beyond what I expected out of my appointment. I was firm in what I wanted, he made it happen and some! I drove away in a brand new car with the payment I desired. I am pleased with my purchase and as a loyal customer of Oakes Kia I will continue to return to them with my needs and wants.

Excellent service. Please contact me about a lease swap. Got royally screwed by Phil Long Kia in Colorado Springs, CO and want to make a deal with Oakes Kia - best in KC.

Great dealership! Lyric helped us with everything and he was great!

Tim was great in getting me a great deal on a great car, and I never felt rushed to purchase. Christian (the manager) was also really helpful in supporting Tim to find me the best deal. I will recommend these guys to anyone looking to buy a car!

Steven was excellent to work with. Very responsive to text. Quick and friendly service!

Thank you so much Marion, great service

Marion was great to work with. When I changed my mind about the vehicle I originally test drove, he was patient and helpful in finding another car that was what I was looking for! Thanks Marion

Steven Carroll went above and beyond for us. He spent the the majority of the day working with us. He is so kind and patient.

Oakes is a premier dealership that really does work with the customer. I was searching for a car online for months all across the U.S. to no avail, until I spoke with Lacey at Oakes. She worked hard to help find the right car for me from start to finish. Her team (Seth and Dillon) made the paperwork process simple and easy. I highly recommend Lacey and Oakes Kia for your next Kia purchase.

Just bought a 2020 sorento from Tim Hodde and had an awesome experience, wouldn't recommend any other place to buy a car. 10 out of 10 recommend Oakes Kia and Tim Hodde

I went in kinda late and got a car that night, my sales person Tim was very helpful and patient! Would recommend.

Tim Hodde and the entire team at Oakes Kia made the entire car purchasing experience nothing less than stellar!

I purchased a Ram 1500 from Oakes Kia and there was not the back and forth haggle over price and definitely no pressure. Cristian worked hard to find me the best financing in the market which I am thankful for. If you are looking for a new or used vehicle, this is the place to go. Professional, courteous, definitely customer service oriented. Chip, certified used salesman, WOW, it was great working with Chip. I was not rushed and everything was explained to me. He had the vehicle clean and fueled up after the deal was final. Chip is great at his job and it is evident he loves what he does. Ramzi, financing and the last step of my superb experience. Ramzi is quick and thorough and explains everything going on with the finance. Great to work with and no pressure here either as some dealers haggle you to buy this and that coverage. Not here. In summary, this is the best buying experience I have had out of 35 years of buying vehicles from dealers. These folks are very much team oriented and help each other if needed. Thank you to all of you who made the buying experience an excitable and painless experience.

Marion was a great salesman, no pressure sales!

Marion stayed in communication with me throughout the process without pressure sales. Made the car buying process easy.

I’d like to take a moment to give a massive shout-out to Oakes Kia for the absolutely stellar experience my wife and I had while purchasing her new Kia Sorento Hybrid. My wife had been searching for this specific vehicle for some time, but her demanding work schedule made it difficult for her to visit dealerships or handle the details herself. That’s where I stepped in, reaching out to several dealerships in the area. Out of all of them, Oakes Kia stood out from the very beginning and continued to exceed our expectations. My first interaction was with Taylor, and let me just say—Taylor set the tone for everything that followed. From the start, Taylor was incredibly attentive, responsive, and understanding of our unique situation. Since I wasn’t the buyer, our communication required a lot of back-and-forth. Taylor provided all the details, which I relayed to my wife. After my wife gave her input, I’d return to Taylor with questions or decisions. This process was more complex than usual, but Taylor handled it with patience and professionalism. Never once did Taylor make me feel like an inconvenience WHICH I’M sure I was a little—on the contrary, Taylor remained kind, helpful, and genuinely invested in helping us find the perfect car. Side note: I realize I can sometimes be a challenge to work with. Coming from a background where I’m used to being by the book, I tend to have high expectations. But Taylor was unshakable, taking it all in stride. Taylor, you truly deserve every bit of this shout-out for your outstanding work! During my search, I interacted with several other dealerships. One even boldly claimed that no one could beat their offer. Oakes didn’t just beat them—they crushed them. Their offer was better, and their customer service was on another level. When the day came to visit the dealership, we were warmly greeted and introduced to Dom, who assisted us through the rest of the process. If I thought Taylor set the bar high, Dom raised it further. He was polite, professional, and accommodating. Dom had the vehicle ready for us upon arrival, parked up front for inspection and a test drive. His attention to detail and commitment to ensuring a smooth experience were evident in everything he did. Knowing we had another appointment later, Dom made every effort to complete the process without delays. He worked efficiently but never rushed us. Dom patiently explained every step, walked us through the paperwork, and ensured we felt confident with every decision. The incredible service didn’t stop there. Ramsey, the finance manager, was equally professional and accommodating. Ramsey guided us through the financing process, making everything easy to understand and stress-free. The entire team at Oakes Kia impressed us from start to finish. Everyone we met—from finance to management—was polite, friendly, and eager to help. Their teamwork and commitment to customer care were evident. When all was said and done, my wife drove away in the perfect Kia Sorento Hybrid, and we couldn’t be happier. I truly have zero complaints about the entire process and wouldn’t hesitate to recommend them to anyone. If you’re in the market for a Kia, don’t waste time elsewhere—just go to Oakes Kia. You’ll be glad you did. Thank you, Oakes Kia, for delivering an incredible experience. A special thank-you to Taylor, Dom, and Ramsey for your professionalism, patience, and dedication to making this a stress-free, enjoyable process.

Steven was very patient and accomodating!

Bought my first Kia today and couldn’t be happier. Dom was our salesperson and he made the process so smooth. From the time we walked in until the time we left with our new car, he made us feel so welcome. Thank you to Dom for helping get me into my first Kia!!

Worked with Marion and was easy straightforward process.

Marion helped me with the purchase of my 2017 Acura MDX and provided great service!

I got a car from Oakes Kia today and the entire experience was really nothing less than SMOOTH. Ramzi was my finance guy. This guy came in and went beyond what I expected out of my appointment. I was firm in what I wanted, he made it happen and some! I drove away in a brand new car with the payment I desired. I am pleased with my purchase and as a loyal customer of Oakes Kia I will continue to return to them with my needs and wants.

From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!

We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!

I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]

I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!

Tim Hodde his shadow Kyle was great to work with in purchasing our new Telluride!

I Had The Most Greatest Experience At Oakes Kia, I Would Definitely Recommend Them To Friends& Family. Alec Was A Big Help ????????

Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.

Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.

Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!

good service and customer care

Big thanks to Tim Hodde with Oakes Kia for his excellent help with finding us our new Sportage! Great to work with and a quick easy process. ????

We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????

Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!

HUGE shout out to Derek. He was very patient with me and answered all my questions throughly. I will DEFINITELY recommend him to friends and family.

Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.

Service staff is excellent, honest, and communicate well.

The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !

I recommend Oakes Kia they are very informative and have good customer service.

I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.

Our salesman was great got us in the car we wanted. Very nice staff and helpful.

Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I came to pickup the vehicle. This was the quickest I have ever experienced when buying a car. Ask for Logan G. If you visit.

I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars. I didn't purchase a car but I'm definitely coming back to purchase a vehicle with Dom.

Best car buying experience ever! Love my new car, was very happy with the sales and finance team.

had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle. Thank you for a job well done. Keep up the good work

After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.

Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!

The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

The dealership got me in and out and a decent speed. I was happy with my experience. Could tell my car was cleaned in a rush. Would’ve rather done it myself.

I will visit Oaks Kia soon, to figure out how to open the car if the battery is dead. I also will likely buy a spare tire.

Service was awesome, and it felt like they really wanted to help me get what I needed.

Austin and Ramzi were amazing at all the process, from start to finish and even after we got done with the deal. Recommended 100%

We were the salesman’s first sale! He did an awesome job for being a newbie.

Taylor was so good to work with us. Thank you for all your help with our purchase

The whole process was easy and quick. Taylor was awesome and very helpful answering all of my questions.

Our Sales Guy Dominick Braswell was amazing to work with. Very pleasant to work with and made the process very easy and pleasurable. He listened to what I wanted/needed in a vehicle and made sure we found the perfect one. The whole staff was wonderful. Highly recommend.

Taylor was very pleasant, and informative. Answered all our questions, and some we didn't even think of. Would come back and use him again.

Carlos and everyone at Oakes Kia were very friendly and upfront with everything during the car buying process. I was impressed.

Savon was fantastic! I will definitely be back to buy another car at Oakes Kia. Savon was extremely knowledgeable, gave me plenty of time to make an unpressured decision and went out of his way to accommodate my families time constraints.

The car buying process went very smoothly, Taylor is a great salesman. my issue is with finance, the address on my title was screwed up initially, so I had to get that changed and due to oakes screwing up the address I still haven't gotten my payment book from the credit union. Besides that, the vehicle i traded in still shows up on my credit karma account as if I still owe on it and traded it in on September 16th.

Nice Service Oakes Kia Good Job Your Help to Me I Aprishate Every one at oakes KM

They did a great job helping me find the vehicle that I was looking for and everything that I wanted.

Great experience. Marion was very knowledgeable and helpful. Recommend Oaks Kia for your when auto shopping!

They were all awesome. Willing to stay late on a Saturday to get us a car. They went above and beyond!

It was a great no pressure experience trying to decide between two different vehicles and finally deciding on our new Telluride. Highly recommend!

Negotiated over the text was very straight forward with what I wanted and they delivered.

Billy and Ramzi were amazing. This was our 2nd purchase this month. So they really impressed.

Chip and Dillon were willing to work with me and offer a deal that reflected their respect to the customer and provide a great experience. Will recommend.

Best car buying experience ever. Professional, courteous and not pushy. I would recommend this dealership to anyone and my Telluride is great. Kevin is a great salesperson. Christian is a great manager. Very respectful. Ramzi was the finance manager and didn’t push anything at all but was great at what he did.

Worked hard to getting me approved but unfortunately we had a death in the family so I wasn’t able to purchase the vehicle because of funeral cost. Hopefully I will get another chance to work with him and getting approved for another vehicle

Tim worked hard to get us the car we wanted. Christian assisted when he was needed, Karen also worked hard to make sure we were covered and did a great job explaining everything.

The experience was great! Darrin was great to work with and made the process really easy. Oakes Kia had the exact car we wanted and we couldn’t be happier.

Steven was an amazing salesmen an very very easy to work with! Thank you recommended!

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car.

Exceptional Customer Service Experience with Xhuliano Koci I recently had the pleasure of working with Xhuliano Koci during my experience at the Kia dealership, and I must say his professionalism and attention to detail were truly exceptional. Xhuliano demonstrated an unparalleled ability to understand my needs, making sure every aspect of my experience was smooth and tailored to my preferences. From the moment I arrived, Xhuliano was attentive, ensuring that I felt comfortable and well-informed throughout the entire process. His product knowledge was outstanding, and he went above and beyond to answer all my questions, explaining the vehicle’s features and options clearly. His ability to communicate effectively made a complex process feel effortless. One of the most impressive aspects of Xhuliano’s service was his genuine commitment to ensuring I was completely satisfied. He actively listened to my concerns and addressed them promptly, making sure I left with a vehicle that was perfectly suited to my needs. There was no pressure at any point, which made the entire process stress-free and enjoyable. Xhuliano’s dedication to customer satisfaction extended beyond the sale as well. He took the time to follow up after the delivery of my new Kia, ensuring that everything was perfect and answering any additional questions I had. This level of care and commitment is rare and deserves to be recognized. I highly recommend Xhuliano Koci to anyone looking for a seamless and enjoyable car-buying experience. His expertise, professionalism, and genuine care for his customers set him apart as an outstanding sales consultant. Thank you, Xhuliano, for making this such a positive experience!

Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much.

I dropped my car for service, expecting to get it back later in the evening and they had it done before I knew it. Friendly, quick.

It was the most smooth vehicle purchase we have ever experienced and we are extremely satisfied. The sale and financing was so simple and fast. Thanks so much!! Customer for life. Happy customers from Nebraska the 3 hour one way drive was so worth it.

Steven and Ramsey were very helpful in finding me a vehicle that met my needs/wants. Made it easy and understanding.

It was nice to see such a great team working together. There is a real family atmosphere at this dealership.

We were treated very well during our car buying experience! Everything was explained clearly and with care.

This was an easy and seamless transaction. First time buying a car online and Tim made it a smooth process. I would buy from him again!

I had a great experience and would recommend them to friends and family. We are very happy with our K4.

Chip made sure our buying experience went smooth and he was very thorough and organized.

All the people we dealt with were friendly and polite and were helpful. Yes I would recommend this dealership. My problem is it is quite far from where I live.

Very polite, Well informed on the car. Very patient explaining all the dash systems and there uses.

The staffs are very friendly and have interpersonal skills. They did everything possible to meet my desires beyond my expectations. The services rendered were highly satisfactory. I left with a huge smile on my face. Thank you!!!

I wanted a white vehicle. And they didn’t have one that I wanted on their lot with all the options I had to have. Let me tell you, challenge met and executed!!! They did a dealer trade and I got my Sorento with all the options and most importantly in white.