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Read what some of our thousands of happy, satisfied customers have to say about Oakes Kia!

Customer Testimonials

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All Reviews Rating

4.70

★★★★★

10,009 Reviews

Our sales guy, Chip, was great! Very laid back & personable. Made the buying experience fun.
Keyshawn was super nice and made this an easy process. Appreciated the kindness after I was disappointed that the car I came to see what sold. Ended up with something similar. Thank you!
Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
Xhuliano was very helpful and friendly. My daughter brought a car a few weeks ago from him and also had a wonderful experience!!
Steven was a fantastic salesman and taught us everything there was to know about our new vehicle. We didn’t feel pressured at all and were convinced by him that this was a great purchase for us! And he was right! We are in love with our new Kia Carnival! The entire process was so easy from financing to pickup of our title. Fantastically nice people, great product, and easily the best car buying experience I’ve ever had.
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
Steven Carroll assisted us in purchasing our new Kia Sorento Hybrid. He was great. My husband and I had to come in separately to test drive because of our crazy schedules. He was super knowledgeable and very patient with all of our questions and requests. I would definitely recommend anyone who is looking to give him a call. Thank you, Steven!
Dom was so helpful and informative while buying my new car! Dom and this dealership really went above and beyond with getting me a good deal and answering all my questions!!! Thank you !!!!
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!
My husband was greeted upon arrival and the service was great, which has been my experience in the past.
My husband was greeted upon arrival and the service was great, which has been my experience in the past.
Chip at Oakes Kia made my car buying experience great. I have not had to buy a car since 2017, but unfortunately my car was totaled after the damage caused to it when it was stolen. I went in super anxious, but Chip was really informative, kind, patient, and great communicating with me.
Chip at Oakes Kia made my car buying experience great. I have not had to buy a car since 2017, but unfortunately my car was totaled after the damage caused to it when it was stolen. I went in super anxious, but Chip was really informative, kind, patient, and great communicating with me.
The only bad thing I would say is that they were very busy with alot of cars and it took a while for them to get my car done. Otherwise I have no complaints.
Oakes kia makes buying a car easy and the employees go above and beyond expectations.

Google Rating

4.70

★★★★★

2,580 Reviews

Our sales guy, Chip, was great! Very laid back & personable. Made the buying experience fun.
Keyshawn was super nice and made this an easy process. Appreciated the kindness after I was disappointed that the car I came to see what sold. Ended up with something similar. Thank you!
Xhuliano was very helpful and friendly. My daughter brought a car a few weeks ago from him and also had a wonderful experience!!
Steven was a fantastic salesman and taught us everything there was to know about our new vehicle. We didn’t feel pressured at all and were convinced by him that this was a great purchase for us! And he was right! We are in love with our new Kia Carnival! The entire process was so easy from financing to pickup of our title. Fantastically nice people, great product, and easily the best car buying experience I’ve ever had.
Steven Carroll assisted us in purchasing our new Kia Sorento Hybrid. He was great. My husband and I had to come in separately to test drive because of our crazy schedules. He was super knowledgeable and very patient with all of our questions and requests. I would definitely recommend anyone who is looking to give him a call. Thank you, Steven!
Dom was so helpful and informative while buying my new car! Dom and this dealership really went above and beyond with getting me a good deal and answering all my questions!!! Thank you !!!!
Keyshawn King - Really good service , really nice . He did really good with explaining things and breaking down !
Rachel called me back and resolved my issue and she did it very promptly I appreciate her because of her I will choose Oakes Kia again.
We recently purchased a Telluride from Oakes. We live in Arkansas and were a bit concerned about working out a deal from a distance, but our salesperson, Xhuliano, did a fantastic job of gathering all of the information we needed and making sure that everything went smoothly throughout the entire process. We're thankful for his professional assistance and would highly recommend that you ask for Xhuliano if you're shopping at Oakes; he'll take good care of you. On a side note, if you purchase a car here, you have the rare opportunity of getting to bang a big gong on the way out. My little girl is still talking about how cool that was. :-)
I just took my Kia in for an oil change and everyone was exceptional. I love Ali she is awesome!
I had a great experience at oakes kia. Lyric was amazing and made sure the car buying process went as smooth as possible. He was very attentive to what my wants and needs were while purchasing my new vehicle. If you need a car, Lyric is your guy!
Second time buying something from here. Prices are affordable and competitive. Sales team is always nice, Derrick was a great help.
I had an exceptional buying experience at Oakes Kia. If you can ask for Steven to be your salesman, do it. You won't regret it. He was so informative and helpful throughout the entire process. It was stress free and efficient. Great selection of cars too!
Karen was so helpful getting me into my new Forte. She made the whole process easy to understand and was super quick! We’ll be going back for any future cars and will recommend her to others! Thank you Karen!
Keyshawn was great to work with very personable and detailed oriented. Kia has a gem on its hand.
We worked with Derrick Weaver at Oaks Kia and he was a gentleman from start to finish. We enjoyed is personality and his expertise of the product line. Would recommend Derrick to everyone we know. Thanks Derrick!
Chase Agard sold me a car, had the best service I’ve had at any dealership. It hard for a 18 yr old to get good service and actually be taken seriously. Thank you chase for the great service.
Lyric was fantastic. We highly recommend Oakes Kia.
Karen was awesome to work with! She patiently went through all of the features and answered all of my questions.
Keyshawn helped me and he got me through the whole car sales process very quickly with clear understanding. I recommend him. Get through the process even quicker by getting reauthorization of auto loan. Thanks Keyshawn!

Facebook Rating

4.40

★★★★☆

446 Reviews

From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!
We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!
I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]
I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!
Tim Hodde his shadow Kyle was great to work with in purchasing our new Telluride!
I Had The Most Greatest Experience At Oakes Kia, I Would Definitely Recommend Them To Friends& Family. Alec Was A Big Help ????????
Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.
Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.
Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!
good service and customer care
Big thanks to Tim Hodde with Oakes Kia for his excellent help with finding us our new Sportage! Great to work with and a quick easy process. ????
We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????
Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!
HUGE shout out to Derek. He was very patient with me and answered all my questions throughly. I will DEFINITELY recommend him to friends and family.
Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.
Service staff is excellent, honest, and communicate well.
The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !
I recommend Oakes Kia they are very informative and have good customer service.
I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.
Our salesman was great got us in the car we wanted. Very nice staff and helpful.

Yelp Rating

After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

cars.com Rating

4.70

★★★★★

3,487 Reviews

Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!
My husband was greeted upon arrival and the service was great, which has been my experience in the past.
Chip at Oakes Kia made my car buying experience great. I have not had to buy a car since 2017, but unfortunately my car was totaled after the damage caused to it when it was stolen. I went in super anxious, but Chip was really informative, kind, patient, and great communicating with me.
In ans out quickly. Had complimentary. coffee and snacks availability. Friendly staff. Found a nail in a tire while doing tire rotation and recommended a place that repaired it for free.
I was promptly greeted upon arrival. I was given a clear timeframe which was met and was kept in the loop if any issues arose. Can't ask for anything more than that. My experience with Oakes Kia was wonderful and will be back for future service
Oakes kia makes buying a car easy and the employees go above and beyond expectations.
team members are very considerate and time effective. waiting lounge is always stocked with snacks and beverages. team members also explain issues/solutions effectively
The only bad thing I would say is that they were very busy with alot of cars and it took a while for them to get my car done. Otherwise I have no complaints.
Jose our sales guy was the best.His personality fits this role!He made buying my first car a great experience and when it’s time for my oldest to get a car I hope it’s with him again!
Nate took care of me and my car recalls promptly. Appreciate him. Glad they got the part they needed to fix my recall.
Waiting room very comfortable , loved the snacks provided (lol) , car was finished exactly when promised
This dealership always provides the best service and has friendly and progressional employees. During my most recent visit, Mike helped me with everything I needed and was a pleasure to work with.
Our sales person, Lyric, really know his vehicles. Polite and professional in carrying out his duties. We had a pleasurable buying experience. Thanks to all who helped us drive away in our Sportage X pro!
Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being able to get in on a short notice was fantastic. Wish I had purchased at Oakes to start with.
Great job Oakes Kia I had an excellent experience and would come back again thank you
We had a great experience at Oakes Kia! We found the Carnival we were looking for!
Jonathan was outstanding in his assistance with buying a new car at Oakes Kia. His patience and knowledge with answering all our questions was very much appreciated.

DealerRater Rating

4.70

★★★★★

3,456 Reviews

Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
My husband was greeted upon arrival and the service was great, which has been my experience in the past.
Chip at Oakes Kia made my car buying experience great. I have not had to buy a car since 2017, but unfortunately my car was totaled after the damage caused to it when it was stolen. I went in super anxious, but Chip was really informative, kind, patient, and great communicating with me.
The only bad thing I would say is that they were very busy with alot of cars and it took a while for them to get my car done. Otherwise I have no complaints.
Oakes kia makes buying a car easy and the employees go above and beyond expectations.
I was promptly greeted upon arrival. I was given a clear timeframe which was met and was kept in the loop if any issues arose. Can't ask for anything more than that. My experience with Oakes Kia was wonderful and will be back for future service
In ans out quickly. Had complimentary. coffee and snacks availability. Friendly staff. Found a nail in a tire while doing tire rotation and recommended a place that repaired it for free.
team members are very considerate and time effective. waiting lounge is always stocked with snacks and beverages. team members also explain issues/solutions effectively
Jose our sales guy was the best. His personality fits this role!He made buying my first car a great experience and when it’s time for my oldest to get a car I hope it’s with him again!
Nate took care of me and my car recalls promptly. Appreciate him. Glad they got the part they needed to fix my recall.
Waiting room very comfortable , loved the snacks provided (lol) , car was finished exactly when promised
This dealership always provides the best service and has friendly and progressional employees. During my most recent visit, Mike helped me with everything I needed and was a pleasure to work with.
Great service, excellent communication. Have been dealing with Oakes for 5 years and intend to continue!
Courteous, professional, knowledgable - good experience - great employees- wait time was reasonable. Nice waiting room with snacks.
Oaks Kia was excellent in working hard to get my family into a vehicle with the payments to fit our budget. Johnathan was especially considerate and consistent. Thanks Oaks Kia!
Brandon helped me and my husband find me a new encore and he was great
The Staff was friendly! Darren was very helpful in my starting research to determine what I want in my next car. He explained many/all the cool features in the Telluride for me to consider!
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