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Read what some of our thousands of happy, satisfied customers have to say about Oakes Kia!

Customer Testimonials

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All Reviews Rating

4.70

★★★★★

10,009 Reviews

Michael did a great job and was very helpful
I had a wonderful buying experience here at Oakes Kia! I highly recommend Dom. He is an exceptional salesman and is very knowledgeable and courteous!
Answered all my questions, fast answering, and available even when he wasn’t working. Xhuliano was excellent!
Matt is a great salesman. Would highly recommend! Great dealership!
Had a great time working with Matt he was super helpful and knowledgeable would definitely get a vehicle from him again
Michael made our car buying experience effortless. It was raining the day we bought our car and Michael pulled it into the shop for us to get a better look at the car outside of the rain. Michael even dried to car off for us to get a better look. Thank you to Michael for being such a great person to work with! 10/10!!!
Marion was an excellent help and very professional in providing his service
Awesome experience. Highly recommend!
Everyone here was amazing! Marion helped with everything and answered all my questions. Thanks again!
I recently just purchased my first new car from Oakes Kia and had a fantastic experience. I was greeted by Logan, who very quickly understood my needs, budget, buying timeline, and preferences. Logan was incredibly knowledgeable about the different models available and patiently answered all my questions. Oaks Kia has a wide selection of vehicles and Logan helped me find exactly what I was looking for. He went above and beyond to ensure I got the best financing option that fit my budget. If you are in the market for a new car, I highly recommend visiting Oakes Kia and asking for Logan:)
I want to start of thanking Steven for all the Great help on purchasing our first vehicle , he made sure to explain and clarify all our questions! He was very helpful and kind as what we all look for I am very grateful for all the help. I highly recommend ! He made everything so much easier for us. Thank you !
Derrick Mc was amazing. Communicated with me on his day off, and Carlos reached out to me for financing. Made it happen quickly. Bought our Sorento at Oakes. The team is the best.
Great at making sure you’re taken care of.
Dom was extremely helpful and professional!
Went in looking for a Seltos for my oldest. April was amazing to work with and even indulged my request to take the EV6 GT for a spin while finance wrapped up the paper work.
Chip Bashir has been great to work with! He saved us thousands of dollars!
Thank you Chip Bashir!
MATT BOUTTE WAS GREAT!!
We loved Matt Boutte. He was very understanding with our needs in a vehicle and killed us with kindness. Thank you, Matt! Bless you!
Outstanding customer service from start to finish!

Google Rating

4.70

★★★★★

2,580 Reviews

Michael did a great job and was very helpful
I had a wonderful buying experience here at Oakes Kia! I highly recommend Dom. He is an exceptional salesman and is very knowledgeable and courteous!
Answered all my questions, fast answering, and available even when he wasn’t working. Xhuliano was excellent!
Matt is a great salesman. Would highly recommend! Great dealership!
Had a great time working with Matt he was super helpful and knowledgeable would definitely get a vehicle from him again
Michael made our car buying experience effortless. It was raining the day we bought our car and Michael pulled it into the shop for us to get a better look at the car outside of the rain. Michael even dried to car off for us to get a better look. Thank you to Michael for being such a great person to work with! 10/10!!!
Marion was an excellent help and very professional in providing his service
Awesome experience. Highly recommend!
Everyone here was amazing! Marion helped with everything and answered all my questions. Thanks again!
I recently just purchased my first new car from Oakes Kia and had a fantastic experience. I was greeted by Logan, who very quickly understood my needs, budget, buying timeline, and preferences. Logan was incredibly knowledgeable about the different models available and patiently answered all my questions. Oaks Kia has a wide selection of vehicles and Logan helped me find exactly what I was looking for. He went above and beyond to ensure I got the best financing option that fit my budget. If you are in the market for a new car, I highly recommend visiting Oakes Kia and asking for Logan:)
I want to start of thanking Steven for all the Great help on purchasing our first vehicle , he made sure to explain and clarify all our questions! He was very helpful and kind as what we all look for I am very grateful for all the help. I highly recommend ! He made everything so much easier for us. Thank you !
Derrick Mc was amazing. Communicated with me on his day off, and Carlos reached out to me for financing. Made it happen quickly. Bought our Sorento at Oakes. The team is the best.
Great at making sure you’re taken care of.
Dom was extremely helpful and professional!
Went in looking for a Seltos for my oldest. April was amazing to work with and even indulged my request to take the EV6 GT for a spin while finance wrapped up the paper work.
Chip Bashir has been great to work with! He saved us thousands of dollars!
Thank you Chip Bashir!
MATT BOUTTE WAS GREAT!!
We loved Matt Boutte. He was very understanding with our needs in a vehicle and killed us with kindness. Thank you, Matt! Bless you!
Outstanding customer service from start to finish!

Facebook Rating

4.40

★★★★☆

446 Reviews

From walking into the front doors, and now even after having my new car, Justin has been WONDERFUL!!! He never, I mean NEVER made me feel pressured, ensured to get me what I wanted, and faster than anyone in the metro area could! If you're looking for a new vehicle, trust me, Justin is your guy! He will have us as future customers again, the next time we're in the market!
We walked in there and they were very busy we walked up to their front desk to ask if they had any salesman that could help us out and YenNhi jumped right away to help us! I love having a women salesman and not… More only that one our age! She made sure all of our questions were answered and we were taken care of. We had a couple hiccups but nothing to do with the dealership and YenNhi and Nick made everything so smooth and easy! We went in their with a car in mind and walked out with an even newer and better car. I will recommend this dealership and YenNhi to All of my friends and family!
I have been seeing so many people talking about a lady called Mrs. Alexander Melissa and i kept wondering if She is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then i contacted her to give a trial and i was shocked and amazed that with just $500 i invested, Alexander Melissa helped me… More managed my account and after 5 days of trading, i made my first withdrawal of $6500. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mrs. Alexander Melissa and make good profit today like others WhatsApp:+1 (210) 628 9394 E-mail: [email protected]
I had my first service appointment today and had no idea it would take a couple hours. I told the guy and he said he’d try to get it done quick. Awesome. Just over an hour later my car was DONE! I am so thankful. I had a LOT to do today! Thanks Oakes I love this dealership!!!
Tim Hodde his shadow Kyle was great to work with in purchasing our new Telluride!
I Had The Most Greatest Experience At Oakes Kia, I Would Definitely Recommend Them To Friends& Family. Alec Was A Big Help ????????
Randy M. was really helpful in listening and taking care of me in the service department yesterday. I had exceptional service by him and my tech Larry F. Thank you guys.
Had a great experience with Jonathan at Oakes Kia. They were super busy but Jonathan kept us informed and made the whole process very easy. Love my new Kia Sorento! Would definitely recommend Oakes Kia to anyone in the market for a new vehicle.
Gary was great…he was not over bearing and very helpful. It was also a quick and easy financing process, great customer service and I really appreciated the no-pressure sales process….I would definitely recommend Oakes Kia!!!
good service and customer care
Big thanks to Tim Hodde with Oakes Kia for his excellent help with finding us our new Sportage! Great to work with and a quick easy process. ????
We had a great experience buying from Oakes Kia! Our sales consultant Steven Carroll did a fantastic job! He knew the inventory and make quick work showing us exactly what we were interested in. He made the whole process easygoing ????
Great experience picking up our EV6. Steve was super helpful, courteous and made sure the vehicle was ready, all our paperwork was good to go. He got KIA support to help get our car linked to KIA connect so we were all set before driving back to Chicago. Thanks Steve for all you help getting us on the road in our new car!
HUGE shout out to Derek. He was very patient with me and answered all my questions throughly. I will DEFINITELY recommend him to friends and family.
Go see Patrick a.k.a. Kia Pat, he's very polite, funny, professional, and knowledgeable. On 05/07/22 I had a great time purchasing my new 2022 Kia Niro EV. Kia Pat explained everything to me, and the whole… More process was very transparent from vehicle options, pricing, financing, warranties, etc. I never felt pressured to buy or to sign up for unneeded warranties. The whole staff at Oakes Kia went above and beyond to make me feel like family. They even fed me the day I was in there to buy my vehicle as it was lunch time during my visit, so I didn't have to wait to eat or go down the street to get something. I got an excellent trade in amount on my 2019 Kia Niro Hybrid which made me extremely happy. And last but not least, I never walked away with questions or feeling I didn't understand everything about my new vehicle or the deal I received.
Service staff is excellent, honest, and communicate well.
The staff has been very helpful and understanding of my needs with my used car purchase. Chad was awesome about communicating with me with every step. He treated me with repect and kindness which is often hard to find. I would recommend Oakes Kia to anyone !
I recommend Oakes Kia they are very informative and have good customer service.
I bought my car here 19 months ago and have had it serviced three times. Every experience has been a good one. Very professional and personable. I would recommend.
Our salesman was great got us in the car we wanted. Very nice staff and helpful.

Yelp Rating

After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

cars.com Rating

4.70

★★★★★

3,487 Reviews

Oaks is absolutely amazing. Matt Boutte is so nice, helpful, and all around awesome! I will definitely comeback to Matt Boutte and the oaks group!
My sister and her husband were happy with their car purchase and the buying experience which is why we choose to look at Oakes Kia. We also had a pleasant car buying experience and would recommend Oakes Kia to anyone shopping for a new car.
They were easy to work with and not the usual high pressure dealership. Would recommend.
I had the privilege of working with April and Steven on 6/20/24 in purchasing a vehicle. Both were very charismatic and a pleasure to work with. Great work!!
Chip was great and helpful. He helped me find the Sportage I was looking for and I love my new car! Thank you very much Chip!
Staff was friendly and very helpful. Made the car buying process as quick and easy as possible!
Dear Marion and fellow service representatives. Just wanted to express my appreciation for the excellent service Oakes Kia has provided me. It is becoming all too rare these days to find a dealership that goes to such great lengths to satisfy its .customers. Your old fashion hard work and consideration for customers are values that are rewarded in our society. best of luck to all of you. And a special thanks to Mike, Doug and Karen. Sincerely Janice Showalter P. S. And a special "shout out" to Marion for his professionalism.
I actually enjoyed my car-buying experience. Dom was great and I felt I was treated with kindness and respect. Love my new car!
Friendly, waste no time... Buying the car is the best decision have ever made. Thanks
They really helped me out my kid got a nice car form them and it is really nice thank you very much
The service the team provided was excellent. Shout out to Dom providing a great experience!
Chip was great he got me into a new Sorento. Thank you Chip and Oakes Kia
Darren did a great job showing us the EV6, and was very knowledgeable about the car. We did not feel rushed, and it is a breath of fresh air to finally find a car dealership that stands behind price transparency! No add-ons or sneaky sales tactics at Oaks!
I came in last Saturday not looking for a vehicle but left with a Sportage. Caleb Emejiobi was so patient as I decided which vehicle I wanted.
Lyric was Very professional and courteous understood my expectations and worked very hard to meet them
There was a few hiccups, the team help resolve it and get me into the vehicle I love!
Chip was incredible! He worked really hard and got us set in an amazing vehicle.
Jack went out of his way to find a car that would suit my needs considering some difficult issues. He was so helpful with educating me and setting up the charging accounts on my phone, as it is an electric vehicle. His customer service was exceptional and showed sincere concern with an issue that I was having and resolved it with kindness and patience. The entire staff is both professional, knowledgeable and just create a very positive atmosphere. A shout out to Juliano(sp?) for his kindness, patience & knowledge in every aspect of the experience.He is truly a very special young man! Thank you to everyone!
Very nice people. Was a very smooth process and i can’t thank them enough!
Derrick and Will are always professional and trustworthy. I am a repeat customer. I feel comfortable with them and they always work to get me what I want and I feel good when I leave there. I will always refer them to friends and family. Dillon was great also. Very happy with my experience!

DealerRater Rating

4.70

★★★★★

3,456 Reviews

My sister and her husband were happy with their car purchase and the buying experience which is why we choose to look at Oakes Kia. We also had a pleasant car buying experience and would recommend Oakes Kia to anyone shopping for a new car.
Oaks is absolutely amazing. Matt Boutte is so nice, helpful, and all around awesome! I will definitely comeback to Matt Boutte and the oaks group!
They were easy to work with and not the usual high pressure dealership. Would recommend.
I had the privilege of working with April and Steven on 6/20/24 in purchasing a vehicle. Both were very charismatic and a pleasure to work with. Great work!!
I actually enjoyed my car-buying experience. Dom was great and I felt I was treated with kindness and respect. Love my new car!
Dear Marion and fellow service representatives. Just wanted to express my appreciation for the excellent service Oakes Kia has provided me. It is becoming all too rare these days to find a dealership that goes to such great lengths to satisfy its .customers. Your old fashion hard work and consideration for customers are values that are rewarded in our society. best of luck to all of you. And a special thanks to Mike, Doug and Karen. Sincerely Janice Showalter P. S. And a special "shout out" to Marion for his professionalism.
Staff was friendly and very helpful. Made the car buying process as quick and easy as possible!
Chip was great and helpful. He helped me find the Sportage I was looking for and I love my new car! Thank you very much Chip!
Friendly, waste no time. .. Buying the car is the best decision have ever made. Thanks
They really helped me out my kid got a nice car form them and it is really nice thank you very much
The service the team provided was excellent. Shout out to Dom providing a great experience!
Chip was great he got me into a new Sorento. Thank you Chip and Oakes Kia
Darren did a great job showing us the EV6, and was very knowledgeable about the car. We did not feel rushed, and it is a breath of fresh air to finally find a car dealership that stands behind price transparency! No add-ons or sneaky sales tactics at Oaks!
Great communication from the dealer and I love my new Sportage Hybrid. I would definitely recommend Oakes Kia!
Fabian was very supportive and helpful in finding the right Sportage for me and helped set everything up!
Everyone was super helpful and Fabian was nice enough to show me all the vehicles i wanted to look at and helped me decide on purchasing a new Mazda!
Fabian was an amazing salesman! I had a really great experience with him and the dealership!
Fabian was great! Helped me get into the vehicle that fit all of my needs
Fabian was great he helped me get into a new truck and was very helpful with the process
Fabian was very informative and helpful, made our decision process a lot easier which was great!
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