Frequently Asked Car Dealership Questions

Got questions? Oakes Kia has answers! Learn more about our dealership with our FAQ.

General Questions

Q: Do I need to make an appointment for a test drive?

A: An appointment is generally a great idea, especially if you're coming in to see us on a busier day like a Saturday afternoon. However, we're always here so feel free to stop in at Oakes Kia and a team member will help you!

New Inventory Questions

Q: I'm in the market for a new Kia but I'm not sure which vehicle is best for my lifestyle. Can you help?

A: Yes! Not only is Oakes Kia's sales team trained to help buyers find the perfect fit, we also have a section on our website dedicated to vehicle reviews and competitor comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!

Q: Can I custom-order a Kia vehicle?

A: Yes! You can custom order your Kia online, or contact a member of our team at Oakes Kia to learn more about the process.

Q: How do I know what price to expect to pay for a particular vehicle?

A: The sales team at Oakes Kia can provide you with a price quote for any vehicle you are interested in, and we also offer online resources to help you research pricing information.

Q: What kind of financing options do you offer for new car purchases?

A: We offer a variety of financing options for new car purchases, including traditional auto loans and leasing options. Our finance team at Oakes Kia can assist you with finding a financing option that fits your needs and budget!

Q: How do I know if I am getting the best deal possible?

A: Our sales team at Oakes Kia works to provide competitive pricing and fair deals for all of our customers. We also offer online resources to help you research pricing information and compare our offers to other dealerships.

Pre-Owned Inventory Questions

Q: Does Oakes Kia offer Pre-owned car specials?

A: Yes! Check out the latest deals on our Pre-owned car specials page and see for yourself just how much we can save you on the stellar Pre-owned car, truck, or SUV you've always wanted. You can also browse our "Under $12K" pre-owned inventory page for all of our vehicles priced under $12,000.

Q: What is the difference between a pre-owned car and a certified pre-owned vehicle?

A: A certified pre-owned vehicle is a Pre-owned car, truck, or SUV that comes with a warranty backed by the manufacturer, in addition to other premium services, like 24/7 roadside assistance. To earn this designation, the CPO vehicle must have less than a set limit of miles traveled and pass an in-depth multipoint inspection. As for pre-owned cars at Oakes Kia, these offerings also undergo a rigorous inspection process to guarantee superb quality, in addition to providing you with access to the remainder of the factory warranty (if applicable) in terms of extended coverage.

Q: Do you sell pre-owned vehicles of other brands besides Kia?

A: Of course! Here at Oakes Kia we have a wide selection of pre-owned vehicles from all different makes and models. Shop our inventory online, then give us a call to schedule your test drive today!

Q: How do you ensure the quality of the pre-owned vehicles at Oakes Kia?

A: All of our pre-owned vehicles undergo a thorough inspection and reconditioning process to ensure that they meet our high standards for quality and safety.

Q: Can I see photos of a Pre-owned car before I visit the dealership?

A: Yes, we provide detailed photos and information on all of our Pre-owned vehicles on our website and other online platforms. Visit Oakes Kia online today!

Car Financing Questions

Q: Can I get financing if I have bad credit?

A: Our finance team at Oakes Kia works with customers of all credit backgrounds and can assist you with finding a financing option that fits your needs and budget.