Customer Testimonials North Kansas City

Great people to deal with. Very friendly.Very informative and no pressure,would buy again from this dealership and salesman.

Great service. The staff were very personable and courteous. Once an agreement was made on terms everything went very quickly.

I like my car , it is good comfortable car. And appreciate their good customer services.

I really appreciate the attention to customer service with a no pressure sales approach that definitely eases your buying experience.

This was a fantastic experience and I greatly enjoyed buying my car from Oakes and working with Kevin. Dillon is terrific too and made the financial side painless and enjoyable. I recommend Kias and Oakes to anyone buying a car.

It was a fairly quick and painless process. The team was patient and helpful with the purchase

Oakes Kia was the easiest buying experience I could’ve asked for. Super flexible options, clean cars, friendly faces. Taylor was super professional and knowledgeable, and made sure I got the deal that worked best for me!

I found the dealership to be very helpful towards a new buyer. They explained some concepts, gave advice, and helped me as a college graduate too.

Taylor is a great sales associate. He is very professional and thorough. He made the buying process easy!

Taylor Adam’s my salesperson was great to work with! Would recommend. Paperwork was a breeze.

Taylor Adams is the most helpful and kindest salesman. Everyone at Oakes made the process flawless. I will be buying from here from now on. Thank you all!

Billy Smith was amazing for start to finish! Highly recommend Billy and Oakes Kia. He helped our family make the best choice for a new car. Highly recommend others to Billy Smith. Excellent salesman. :)

Oakes Kia has an incredible team. The team collectively made purchasing a new car a delightful experience. I especially appreciated the time that Austin Seever spent pointing out so many of the features of my new car that I wasn't aware of. He also synchronized my phone to my car and helped me to customize many of the settings. I was especially delighted that my brand new car cost over $1,00.00 less at Oakes than the same car, but one year older with 15,000 miles on it was listed for on Carmax. Great deal and great people!

A solid and upfront dealership to work with. The salesmen are honest and forward. I am pleased with my purchase and feel that I got a fair deal. Shoutout to Chip and Kevin

Great guy made communication super easy and when I got there he made the process even easier!

The whole process was great from start to finish. The only reason we ended up shopping for a car at Oakes was because Melissa reached out in regards to buying our Chrysler Pacifica. She offered us the best deal of anyone in the area. She was very kind on the phone and over text and when we pulled into the dealership she met us in the parking lot to greet us!! Since we were there, we decided to test drive a Kia Carnival. Melissa walked us over to the other lot and found a salesperson for us to work with. Isabella was also very prompt in getting back to me with information after Melissa had gone for the day! Taylor was great throughout the whole process. He was knowledgeable and informative about the vehicles we were wanting to test drive. There were a couple hiccups and some confusion with the vehicle we drove and the vehicle that was “on paper.” Everyone was very transparent about the mix up and we really appreciated Del getting to the bottom of the price difference between the two cars. The Ramzi in finance was also pleasant to work with and was very personable. Overall we had a great experience and I can foresee us buying cars from Oakes in the future.

Oakes Kia has made buying a car so quick and easy. Second car we have purchased from them and we will continue to be loyal customers! (Billy Smith was our salesman and he was simply AMAZING)

They did something no other dealership has ever done. Told me the truth. About buying new instead of used

Team is doing great job I can tell they are professional, had good communication with them, provided fast service

Very friendly and nice team to help you all the way. Not typical sales guys! Rather they look in to your needs keenly and sort things out! If you want to buy a KIA, simply go there..you will be taken care of!!

Experience was very effortless. Not a bunch red tape, back and forth. Billy was very personable, knowledgeable and was quick to find the exact vehicle I was looking for within my price range,

Tim was very friendly and helpful, with a good knowledge base abut the vehicles. The rest of the team was also informative and helpful.

The best car buying experience I've had. It was quick and stress-free. Everyone was on their game. I'm definitely coming back for my next purchase.

Chip and Dillon were willing to work with me and offer a deal that reflected their respect to the customer and provide a great experience. Will recommend.

I’ve purchased 4 vehicles from this dealership and they always provide great customer service Carlos, Derrick and Karen

They were very pleasant and respectful to deal with. I felt like I got a good deal on a used car.

GREAT HELP FROM SAVON & CHUCK. VERY HAPPY WITH MY PURCHASE FROM OAKES., WOULD RECOMMEND OAKES TO A FRIEND OR FAMILY MEMBER. THE TEAM AT OAKES WORKED WITH ME TO GET CLOSE TO THE PAYMENT I WAS LOOKING FOR. CHUCK ALSO FOLLOWED UP A COUPLE DAYS AFTER THE PURCHASE TO SEE IF I HAD ANY QUESTIONS ABOUT THE CAR.

Everyone was amazing, helpful, made sure I was taken care of and Lyric definitely made sure I got the best of my car buying options

Lacey was wonderful in assisting in my car-buying process. She made the whole experience relatively painless. I would definitely recommend Oakes Kia - and especially Lacey - to anyone I knew in need of a new car.

Taylor Adam’s was excellent to deal with-knowledgable about the vehicle, friendly, and professional.

They had exactly the car we wanted in their large inventory. Billy was great in making it a transparent process.

Excellent experience, new car had chips and dings and they were repaired quickly. Chip has been very helpful. One note is that Missouri requires 2 license plates attached to the car, so cars should come with 2 license plate brackets and they should be installed on all cars before purchase. And not by the sales associate after the paperwork for purchase has been completed. This is not a derogatory comment on Chip, he installed the rear bracket for me, I just don't feel like that should be a sales associate's job.

Austin was a great help in finding the perfect car for me. Very customer friendly and knowledgeable.

no complaints, I have nothing to add to get to the fifteen word minimum, thanks

Nothing but good things to say about Oaks Kia experience. Nice selection of vehicles and great sales team, My man Austin did a great job helping me as well did Karen. I Would definitely recommend you check Austin and Karen at Oakes Kia.

Taylor did a wonderful job helping me to buy my first car! So much appreciation.

Taylor was helpful and friendly. Informative about vehicle specs and features. I look forward to working with him more in the future.

This was a very informative and fun experience everyone was so helpful and kind for my first car experience

We had an excellent buying process with Lyric Kimley at Oakes Kia. I can't say enough great things about him. He is NOT your stereotypical "car salesman." A good communicator both during the sale, and after the sale. We will definitely send customers to him in the future. Overall, a transparent negotiation with no hidden dealer add-ons or fake website incentives that don't actually exist. Be prepared for an in-depth extended warranty presentation, but it's still definitely something you can say no to.

I had an excellent experience at Oakes Kia. From Lacey to Dom to Carlos to Karen all of them were phenomenal!

Phenomenal service by Lyric. Very professional would highly recommended him for anyone wanting to purchase a new vehicle.

I purchased a used 2023 Equinox from Oakes Kia last week, and the process was very smooth relative to what I've experienced with other dealerships. My sales person, Michael Rivera, was great start to finish. I started communicating with them via text a few days prior to my visit and was able to work out the pricing terms with them ahead of time. I liked that the price listed on the website was the actual asking price as I found that not to be the case with many other dealerships who tried to force unwanted add-ons onto their prices. Michael had the vehicle pulled up front and ready when I arrived so we were able to get straight into the test drive when I got there. After that, we were able to get right into the purchase as I did not have to sit for hours trying to negotiate a deal since Oakes lists their best price up front. It was certainly the fastest car purchasing process I've experienced. I worked with Karen in the finance office to finalize the deal. She was great to work with as well. I had prequalified for financing online, but she was able to get me a slightly better rate than I had expected. Overall, I'd definitely recommend purchasing a car at Oakes Kia.

My sister and her husband were happy with their car purchase and the buying experience which is why we choose to look at Oakes Kia. We also had a pleasant car buying experience and would recommend Oakes Kia to anyone shopping for a new car.

Oaks is absolutely amazing. Matt Boutte is so nice, helpful, and all around awesome! I will definitely comeback to Matt Boutte and the oaks group!

They were easy to work with and not the usual high pressure dealership. Would recommend.

I had the privilege of working with April and Steven on 6/20/24 in purchasing a vehicle. Both were very charismatic and a pleasure to work with. Great work!!

Chip was great and helpful. He helped me find the Sportage I was looking for and I love my new car! Thank you very much Chip!

Staff was friendly and very helpful. Made the car buying process as quick and easy as possible!

Dear Marion and fellow service representatives. Just wanted to express my appreciation for the excellent service Oakes Kia has provided me. It is becoming all too rare these days to find a dealership that goes to such great lengths to satisfy its .customers. Your old fashion hard work and consideration for customers are values that are rewarded in our society. best of luck to all of you. And a special thanks to Mike, Doug and Karen. Sincerely Janice Showalter P. S. And a special "shout out" to Marion for his professionalism.

I actually enjoyed my car-buying experience. Dom was great and I felt I was treated with kindness and respect. Love my new car!

Friendly, waste no time. .. Buying the car is the best decision have ever made. Thanks

They really helped me out my kid got a nice car form them and it is really nice thank you very much

The service the team provided was excellent. Shout out to Dom providing a great experience!

Chip was great he got me into a new Sorento. Thank you Chip and Oakes Kia

Darren did a great job showing us the EV6, and was very knowledgeable about the car. We did not feel rushed, and it is a breath of fresh air to finally find a car dealership that stands behind price transparency! No add-ons or sneaky sales tactics at Oaks!

Great communication from the dealer and I love my new Sportage Hybrid. I would definitely recommend Oakes Kia!

Fabian was very supportive and helpful in finding the right Sportage for me and helped set everything up!

Everyone was super helpful and Fabian was nice enough to show me all the vehicles i wanted to look at and helped me decide on purchasing a new Mazda!

Fabian was an amazing salesman! I had a really great experience with him and the dealership!

Fabian was great! Helped me get into the vehicle that fit all of my needs

Fabian was great he helped me get into a new truck and was very helpful with the process

Fabian was very informative and helpful, made our decision process a lot easier which was great!

Fabian was a good sales man helped me get into the Silverado I wanted. Carlos was great

Everyone was an absolute delight. Best experience ever and they made it easy to buy/lease my forst brand new car!! Loooooove Oakes Kia!

Karen was phenomenal! She was kind, professional, and on top of it. Everyone at this dealership was professional and not pushy. Not to mention they have the best pricing around. We drove from Joplin to get the best deal. Whoever is running this dealership is on top of it. I was annoyed with the financing process and the guy writing every single word out on an iPad. It was repetitive and wayyyyy to time consuming. Cut that out and it would’ve been an absolute dream experience.

Very helpful and knowledgeable. I had a great experience and very happy with the car.

Great experience love the car chip was a great sales rep Lindsay was great also

Derrick Weaver was an excellent salesman. We had a great experience with him and will highly recommend him to others. Bruce Reves was very nice to talk with. He checked on us multiple times to see how things were going.

I had a great buying experience with Steven! No pressure and transparent pricing, which was very much appreciated.

Dom was the best sales person I have ever worked with. Having been in sales for over 10 years and an executive of 2 Fortune 500 companies, I applaud him and would hire Dom to be on my team in a heartbeat!

This is the 2nd car Darren Iverson has helped me buy and I would recommend him and Oakes Kia as they made it easy both times. Highly recommend their services

They answered all of my questions and they were very kind and fast. It was a good experience.

Chip was a great salesman, really honest, and made the puchase of my 2021 Chevy Trail Boss seamless!

Oakes Kia honored our contract for a new Sportage Hybrid even though it turned out to be a 2024 model when we ordered a 2023. Karen was super, kept us updated on order progress and ensured the vehicle transfer went smoothly. Ring the gong people!

Very highly recommended. Awesome people. Awesome environment. Like I said would highly recommend this place

Great experience. Karen was awesome and got me in and out quickly while also answering all of my questions. Top notch dealership and saleswoman!

I came in last Saturday not looking for a vehicle but left with a Sportage. Caleb Emejiobi was so patient as I decided which vehicle I wanted.

Lyric was Very professional and courteous understood my expectations and worked very hard to meet them

There was a few hiccups, the team help resolve it and get me into the vehicle I love!

Very nice people. Was a very smooth process and i can’t thank them enough!

Jack went out of his way to find a car that would suit my needs considering some difficult issues. He was so helpful with educating me and setting up the charging accounts on my phone, as it is an electric vehicle. His customer service was exceptional and showed sincere concern with an issue that I was having and resolved it with kindness and patience. The entire staff is both professional, knowledgeable and just create a very positive atmosphere. A shout out to Juliano(sp?) for his kindness, patience & knowledge in every aspect of the experience.He is truly a very special young man! Thank you to everyone!

Chip was incredible! He worked really hard and got us set in an amazing vehicle.

Derrick and Will are always professional and trustworthy. I am a repeat customer. I feel comfortable with them and they always work to get me what I want and I feel good when I leave there. I will always refer them to friends and family. Dillon was great also. Very happy with my experience!

We just walked on the lot and it took about three minutes for lyric to come out the door and give us The detail on the automobile we were looking at. He explained everything in detail and loudest to take a drive. When he is finished with his paperwork, we were turned over to Bruce who handle the extra options available. We didn’t feel pressured in anyway and made our decision to go, with the original Kia we looked at. Excellent dealership.

Friendly and professional through and through. Great car buying experience. Very good inventory to choose from.

Awesome team, easy to work with, and outstanding delivery. Will keep them at the front of the list for future purchases.

Everyone was very friendly and we did not feel pressured to buy. I would recommend Oakes to someone else in the future.

Dom was amazing, and very pleasant to work with. Not pushy, very helpful and actually made my purchase fun and enjoyable. I got the exact car I wanted. I highly recommend Dom as your next car sales person!!! The finance dept helped me get the lender I wanted and the process was quick and easy!

Darren was helpful with my purchase from beginning to end. The team made it easy to get the car of our dreams. Thanks!

We had good experience so far . Everyone has been very nice .We look forward to a long relationship with Kia

Wonderful, energetic and passionate crew! We had a smooth and easy experience from beginning to end. Great communication and customer service. Love our new vehicle!!

Derrick helped me decide on purchasing my first car. I told him what I was looking for and he was able to show me to the cars that interested me. He made car buying a lot less stressful than I expected it to be.

The staff went out of their way to make sure we got the vehicle we wanted. I couldn’t be happier with the experience.

The car buying experience was great. Keyshawn was very knowledgeable with the vehicle we purchased. There was no pressure from the staff which was great.

Karen was amazing! My friend Malenda Shahane had bought a Kia Sportage {top package}in 2023 and had a great experience and that is the ONLY reason why I even decided to look at a KIA. Glad I did!

The whole process was seamless with little pressure. Staff is friendly and I enjoy how they put their upfront prices online.

Karen was great and helpful. Enjoyed working with her. She took time to explain features and walk through everything.

The process of test driving and completing the necessary paperwork was simple. I appreciate all of it being in order prior to signing. It made what is generally a time consuming experience easy and fast.

Easy process, friendly & knowledgable staff, not your typical pushy sales people. They have found two cars for us with no hassle.

Very friendly and helpful. Brandon made sure to go over every detail on how my new car works. Very pleased!!!