Customer Testimonials North Kansas City

Great service no pressure answered all questions took care of most things before came to dealer quick and painless very satisfied

So far my experience with Oakes Kia has been excellent. From first interaction with them everything has been positive. Marion was able to work with me through the whole purchasing process. Being that I’m in the state of Hawaii, there definitely was and still are some serious logistics and concerns and Marion has assured me the confidence that everything will work out on Kia Oakes end. I really appreciate him keeping me in the loop with the updates and just overall peace of mind. Keep up the great work and thank you so much.

Very easy to work with. Helped find the vehicle at the price I was comfortable with.

Friendly and accommodating. Worked hard to make sure I was happy and comfortable with my purchase.

In need of a very good used car, Tim Hodde was able to find me one that fit perfectly for what we needed the same day I contacted him. We had to communicate via text because of my work and got the car the next morning. Great job !

Great, fun group to work with. We enjoyed our experience. Picked up the vehicle the next day (early) and it was ready as promised

I drove 3 hours just to go to Oakes Kia- hands down worth the drive! Lacey and Seth definitely made sure everything was taken care of in a timely manner!

I am a first time buyer, and Steven was amazing to work with! He is super knowledgeable and made it all super easy!!

The service was excellent. Communication both at the dealership and the follow up. Friendly and professional staff. Everyone was easy to work with.

We recently purchased a 2025 Kia Telluride, and we couldn’t be happier—not just with the car, but with the entire buying experience, thanks to Chip! From the moment we stepped onto the lot, Chip was welcoming, professional, and incredibly knowledgeable. He made us feel like we were his top priority. Chip took the time to listen to what we wanted in a vehicle and walked us through every feature of the Telluride. He was patient, answering all of our questions and addressing any concerns without ever making us feel rushed or pressured. His genuine enthusiasm for the car made us even more excited about our purchase. What really stood out was how easy Chip made the entire process. He was transparent about pricing and worked hard to get us a great deal that fit our budget. He even went above and beyond to ensure the car was spotless and ready for us to drive off the lot. Buying a car can sometimes feel stressful, but Chip turned it into a smooth and enjoyable experience. If you’re in the market for a new vehicle, I can’t recommend Chip enough—he’s the kind of salesperson who truly cares about his customers. Thanks, Chip, for helping us find our dream car!

I very much appreciated the laidback vibes at this dealership. Everyone was super friendly and helpful.

We stumbled upon Oakes Kia a few years ago and have since bought 3 new cars from them. The sales and service are excellent! Highly recommend to anyone!!!

Easiest process I could have ever imagined. Every employee was so great!I will definitely be back!

Tim Hodde is the most knowledgeable car salesman I have ever met. He was also incredibly helpful. The one thing I disliked was that after the deal was reached, I felt as though the other people at the dealership kept pushing me to purchase additional items I kept telling them I did not want.

I had purchased a car last year from Kia was not pleased and had some issues and just decided to trade it and then I met Lyric and he really took the time to listen to my concerns paid attention to what I was concerned about and put me in a car that I was much happier with I haven’t driven it very much yet but it is much more comfortable more my style of car I’m 75 years old. I like comfort I don’t feel like you’re on the floor of the car when you hit a bump Lyric was excellent. Took a long time with me. Help me move stuff over into the car. The world would be much better off with more sales people like Lyric.

Everyone was very polite and kind. Good people make a big difference! And honesty is the most important thing as a buyer that i look for

Easy transaction - was able to work most of the deal through email, and no surprises or changes once I arrived at the dealership. Best car buying experience I've had at a Kansas City dealer and I've bought cars in the area since 1999.

Lacey was so wonderful! ! Very helpful, knowledgeable and personable! Highly recommend. What a treat having a gal sell us a car!

Lacey was extremely helpful and patient with me and my countless texts and questions. Very satisfied. Thanks so much!

Tim is great to work with. No pressure and takes time to listen to what you want then makes it happen.

Darren was very thorough about every detail of vehicle we had looked at. He research all our information in a vehicle we was looking for. He is a very good listener. And when we talked with the finance dept., the gentleman whom I forget his name was also extremely thorough about each section he showed us. Kiddos to both men.

Every one was very help full and ready to help the 2 gentlemen that helped me where amazing and kind I would recommend to anyone!

All the staff at Oakes Kia were extremely helpful and accommodating. They were amazing at communication throughout the entire process of purchasing a new vehicle. They were very personable and were extremely welcoming. They went above and beyond, my experience there was the best i’ve ever had at a dealership.

My experience was as stress free as you would want the car buying process to be! Everything was extremely easy!

Everyone was very friendly and we liked the no hassle price negotiations. We will certainly recommend your dealership.

No pressure dealership. Listens to your needs then finds vehicle for you. All departments dealt with so far seem genuinely invested in good customer service.

I think we received the wrong survey. I am not sure who Dillon and Seth are. We had different salespeople.

Every one was extremely friendly and made me feel like a person not a client the needed as a money bank. Understood my needs and what I needed worked to get it done.. I'll be recommending Oaks KIA to everyone

Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!

Chuck was my salesman and he was great to work with. The best part was that there was no hassle car buying.

Kevin Roth was an excellent representative of Oakes Kia. My problem was the finance person using my city as my street and I didn’t catch it as he went too fast. However, Karen Suarez corrected the next week when I was back in to get more info from Kevin on the tech side of car. Karen was kind and reassuring that address was corrected. I’d give her highest rating along with Kevin. Not sure exactly what Meagan had to do with my purchase other than introducing herself. I was told that someone from service would contact me and so far that has not happened. I got a survey from them on recent service which I responded to that the only service I’d received was when Kevin put the correct amount of air in my tires. I will be making another appointment with Kevin to go over more features once weather is good. I’m hoping for a long and satisfactory experience with Oakes, especially since I bought the 5 year service plan and 10 year bumper to bumper warranty. Will someone from service be contacting me to set appointment for first oil change in 5-6 months??

Everyone was so nice and helpful. Always willing to answer whatever questions I had and help me.

Best Dealer and Best service in KC. The Staff is so Freindly and i was Satisfied by their Service

We were very happy with the professionalism of everyone we dealt with through the transaction. We felt everyone was genuine and didn’t use the normal hard sell other dealerships use. We will buy again from Oakes.

Very simple and pretty quick in and out. . found the car on line, left with a car and nothing out of pocket.

We enjoyed working with Lyric. He is very knowledgeable about the car and is patient while explaining everything.

We had a pleasant experience in our car buying experience. We specifically appreciated the clarity and from Lyric and Ramzi through the process.

We purchased our car from Oaks Kia with Chips' help November 2023. He was absolutely amazing. He was so kind, informative, helpful and patient. He never once made us feel like we were just a paycheck for him. We liked him and Oaks Kia so much that when we thought we needed to get a new car last year they were the first place we thought of going. We got to work with Chip again which we were really happy about. We didn't even realize it right away but we ended up going there the same day that we had bought our car the year before! While we didn't end up getting a car this time around we had just as good of an experience as last time. We will be back in a few months to start the car buying process again and will be working with Chip!

Lacey answered all the questions we had and worked with us well after closing time.

I have bought and sold more than 200 cars in my lifetime and I have purchased many many vehicles at dealerships. Once in a while you run across a dealership that really is a pleasure to di business with. I have bought from 3 other kia dealers, but never Oakes. It was nice to have a honest transaction at a place that was not predatory and that would rather make a deal that was acceptable to the customer rather than trying to bully their way into the customers pocket with front end xx products and fake xx discounts that you "don't qualify for". Nobody appreciates that and it's a horrible way to treat a customer. They found a way to get me what I wanted for my trade by using rebates and vehicle discount rather than haggling with me to get the very most they could have. That's a good way to do business and I will certainly go there first for my next Kia purchase. Also, my sales person was very friendly and didn't try to use even one annoying word track sales approach with me.

Kevin was great he helped us find the perfect car with the options and color we wanted. Highly recommend.

It was a excellent service, the instalation was very comfortable, and the time to close the deal was good.

Dom was very helpful in finding the right car fit for me as well as making sure all needs of mine were met

Overall great experience. The team worked very hard on our behalf to create the best deal with very much recommend.

Lyric n Karen were great to work with I highly recommend asking to work with them!

Lyric was great! No pressure, laid back. He listened to what we wanted and didn’t want. He arranged for us to drive 3 different models - 2 times. We were Very happy working with Lyric.

Travis was great. We were impressed with how he listened to our needs and preferences. He was incredibly patient and took the time to answer all our questions. He made sure we picked the right vehicle to suit our needs.

We've purchased cars there before and felt comfortable going there again. The used car warranty was much better than others.

Great to work with and made sure everything workable for us. The team did a great job all around!

The folks at Oakes Kia are quick, honest, and professional. I would definitely recommend Oakes Kia!

It was a weird experience they could have put a new bed cover on the nice Tacoma that I bought

We just bought our second vehicle from this dealership and working with Chip was yet again a wonderful experience. I honestly can’t say enough wonderful things about this place. Chip managed to squeeze us into his busy schedule and get us taken care of within a couple of hours. My husband and I are once again happy customers of Oakes Kia. Thanks again, Chip for making this process a breeze! Merry Christmas y’all!!!

This dealership is very friendly, professional, quick, Very efficient, And family appropriate, They make it very easy even if you have kids with you during the process.

Best car buying experience ever. Professional, courteous and not pushy. I would recommend this dealership to anyone and my Telluride is great. Kevin is a great salesperson. Christian is a great manager. Very respectful. Ramzi was the finance manager and didn’t push anything at all but was great at what he did.

Worked hard to getting me approved but unfortunately we had a death in the family so I wasn’t able to purchase the vehicle because of funeral cost. Hopefully I will get another chance to work with him and getting approved for another vehicle

Tim worked hard to get us the car we wanted. Christian assisted when he was needed, Karen also worked hard to make sure we were covered and did a great job explaining everything.

The experience was great! Darrin was great to work with and made the process really easy. Oakes Kia had the exact car we wanted and we couldn’t be happier.

Steven was an amazing salesmen an very very easy to work with! Thank you recommended!

Exceptional Customer Service Experience with Xhuliano Koci I recently had the pleasure of working with Xhuliano Koci during my experience at the Kia dealership, and I must say his professionalism and attention to detail were truly exceptional. Xhuliano demonstrated an unparalleled ability to understand my needs, making sure every aspect of my experience was smooth and tailored to my preferences. From the moment I arrived, Xhuliano was attentive, ensuring that I felt comfortable and well-informed throughout the entire process. His product knowledge was outstanding, and he went above and beyond to answer all my questions, explaining the vehicle’s features and options clearly. His ability to communicate effectively made a complex process feel effortless. One of the most impressive aspects of Xhuliano’s service was his genuine commitment to ensuring I was completely satisfied. He actively listened to my concerns and addressed them promptly, making sure I left with a vehicle that was perfectly suited to my needs. There was no pressure at any point, which made the entire process stress-free and enjoyable. Xhuliano’s dedication to customer satisfaction extended beyond the sale as well. He took the time to follow up after the delivery of my new Kia, ensuring that everything was perfect and answering any additional questions I had. This level of care and commitment is rare and deserves to be recognized. I highly recommend Xhuliano Koci to anyone looking for a seamless and enjoyable car-buying experience. His expertise, professionalism, and genuine care for his customers set him apart as an outstanding sales consultant. Thank you, Xhuliano, for making this such a positive experience!

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car.

Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much.

I dropped my car for service, expecting to get it back later in the evening and they had it done before I knew it. Friendly, quick.

It was the most smooth vehicle purchase we have ever experienced and we are extremely satisfied. The sale and financing was so simple and fast. Thanks so much!! Customer for life. Happy customers from Nebraska the 3 hour one way drive was so worth it.

Steven and Ramsey were very helpful in finding me a vehicle that met my needs/wants. Made it easy and understanding.

This was an easy and seamless transaction. First time buying a car online and Tim made it a smooth process. I would buy from him again!

We were treated very well during our car buying experience! Everything was explained clearly and with care.

It was nice to see such a great team working together. There is a real family atmosphere at this dealership.

I had a great experience and would recommend them to friends and family. We are very happy with our K4.

Chip made sure our buying experience went smooth and he was very thorough and organized.

All the people we dealt with were friendly and polite and were helpful. Yes I would recommend this dealership. My problem is it is quite far from where I live.

Very polite, Well informed on the car. Very patient explaining all the dash systems and there uses.

The staffs are very friendly and have interpersonal skills. They did everything possible to meet my desires beyond my expectations. The services rendered were highly satisfactory. I left with a huge smile on my face. Thank you!!!

I wanted a white vehicle. And they didn’t have one that I wanted on their lot with all the options I had to have. Let me tell you, challenge met and executed!!! They did a dealer trade and I got my Sorento with all the options and most importantly in white.

Great people, atmosphere, and line of vehicles. Marion really went above and beyond for my needs. Highly recommend him and makes kia.

Great experience! All staff was friendly and helpful! Recommend this dealership if you're looking for a vehicle.

Everyone was very helpful and they were trying to give us different options I really appreciate everyone's efforts and help on finding a great car for my family

Service was awesome, and it felt like they really wanted to help me get what I needed.

Austin and Ramzi were amazing at all the process, from start to finish and even after we got done with the deal. Recommended 100%

The dealership got me in and out and a decent speed. I was happy with my experience. Could tell my car was cleaned in a rush. Would’ve rather done it myself.

I will visit Oaks Kia soon, to figure out how to open the car if the battery is dead. I also will likely buy a spare tire.

Taylor was so good to work with us. Thank you for all your help with our purchase

The whole process was easy and quick. Taylor was awesome and very helpful answering all of my questions.

We were the salesman’s first sale! He did an awesome job for being a newbie.

Our Sales Guy Dominick Braswell was amazing to work with. Very pleasant to work with and made the process very easy and pleasurable. He listened to what I wanted/needed in a vehicle and made sure we found the perfect one. The whole staff was wonderful. Highly recommend.

Taylor was very pleasant, and informative. Answered all our questions, and some we didn't even think of. Would come back and use him again.

Carlos and everyone at Oakes Kia were very friendly and upfront with everything during the car buying process. I was impressed.

Savon was fantastic! I will definitely be back to buy another car at Oakes Kia. Savon was extremely knowledgeable, gave me plenty of time to make an unpressured decision and went out of his way to accommodate my families time constraints.

The car buying process went very smoothly, Taylor is a great salesman. my issue is with finance, the address on my title was screwed up initially, so I had to get that changed and due to oakes screwing up the address I still haven't gotten my payment book from the credit union. Besides that, the vehicle i traded in still shows up on my credit karma account as if I still owe on it and traded it in on September 16th.

They did a great job helping me find the vehicle that I was looking for and everything that I wanted.

Nice Service Oakes Kia Good Job Your Help to Me I Aprishate Every one at oakes KM

Great experience. Marion was very knowledgeable and helpful. Recommend Oaks Kia for your when auto shopping!

They were all awesome. Willing to stay late on a Saturday to get us a car. They went above and beyond!

It was a great no pressure experience trying to decide between two different vehicles and finally deciding on our new Telluride. Highly recommend!

Negotiated over the text was very straight forward with what I wanted and they delivered.

Billy and Ramzi were amazing. This was our 2nd purchase this month. So they really impressed.

Everyone who help me was very nice. I Was able to find my dream car and that was because of the great people who are working there

Appreciated ability to work at my own pace with the dealership. They were always interested in how they could best help me; but not high pressure. They worked to find the vehicle even if not at their location.

We found the vehicle we wanted, and Marion went out of his way to see that we received it when we needed it. Everyone we worked with was very professional and helpful.

Kevin was extremely helpful and answered all our questions. He also didn’t pressure us so really liked that aspect and very good with follow-up.

Worked with us and got us into a great car. Very helpful and explained everything. Will definitely purchase from again.