Customer Testimonials North Kansas City

Gloria was great. I really appreciated how she made the car buying process relatively fast and easy. I’m very happy with my purchase.

They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.

Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.

Thank you so much for helping my mom with her car, made it a painless and easy process for us. Highly reccomend Ahn if you are looking for a new car!

Truman, Dashon and Karen are an A+ team that are so fun to work with. While it was an unusual experience compared to the bad reputation car dealerships have - this was an exceptional experience that was worth having.

The Guys in Oakes Kia Parts allowed me to borrow their lug nut wheel locking key so that I could put non-locking wheel lug nuts on my 2024 Kia Sorento X-Line. I could not find the original wheel locking nut key that came with the car when I bought the car new, nor could I find the code for the original locking key so that I could purchase the correct sized key as a replacement. Thanks so much Guys for understanding my situation and letting me borrow your key locks!!! I will rotate my tires this Friday and promptly return your wheel lock keys. You Guys really worked with me and for that I am extremely grateful!!

I was happy with the price and I love the Carnival. It's very luxurious.

Dashon Adams provided great customer service!! Highly recommend

I had a great experience working with Jim Morris at Oakes Kia in North Kansas City. He was patient, knowledgeable, and made the car buying experience seamless and enjoyable. Jim was great to work with and I never felt pressured at any point from start to finish. I would highly recommend working with Jim!

Had a great time and Jacob made it super simple and easy for us. Really appreciate him being super respectful and making the process fun.

Dom B got us a great deal!

Bryson West was super great to work with! Great guy, and he worked his butt off for us and hooked me up with a great car!

The whole team was amazing! So glad I chose Oakes Kia to buy my first Kia!

Big shout out to Dalton He was able to get me a deal on a Sportage. Smooth and easy process. If you need a deal, Daltons your guy.

Bailey Boggs is not only a wonderful sales person, but one of the BEST humans I have ever had the pleasure of meeting. She made what could have been a very stressful situation one of the easiest. Give Oakes Kia (and Bailey) the opportunity, you wont be disappointed!

Jacob “Bird” was incredibly helpful. He was thorough, patient, and respectful of our time. Highly recommend asking for him when considering Oakes

if you want to be taken care of of see the bird. excellent service, attentiveness, and the bird really cares. great experience. would buy from the bird again

Super honest and helpful. Was able to get a new car same day.

Bird was so helpful getting my son his car. We got exactly what he wanted and he took really good care of him on his first purchase! He just made 2 new loyal customers at Oakes Kia

Blake was short as heck thumbs up

Jacob Robirds was the best! Very nice and personable and helped me get the best deal! Definitely recommend him for your business!

I had a great experience at Oaks Kia! Bailey Boggs was so friendly and made the car buying process very smooth and easy. She helped me find the perfect car and explored all payment options without feeling pressured.

I had to deal with Theo and he is a super nice guy. Loved him Kia Oaks is amazing

Blake Reynolds was super helpful, It was a great experience

Blake Reynolds made the experience great!

Blake

This is my 2nd time buying a vehicle from Oakes Kia and it was an amazing experience from start to finish, even after the initial purchase! I worked with Logan Gaynor and he was so kind, very professional, and not at all pushy. They gave me a hell of a deal on my new car, much better of a deal than any other Kia dealership in the area was willing to give me! A few days after buying my new Kia, I had discovered there were a few hail dings on it. No big deal, I figured it was from recent storms in the KC area and it had just not been discovered by the dealership at that point. It happens. So, I messaged Logan and he was prompt in his response and assured me they would take care of it. I went ahead and got an estimate, had the work done to repair the hail dings and sent over the invoice to the dealership. They had a check out to me soon after, no questions asked. This is how you treat a customer! I will be doing business with them again in the future when I'm looking for my next vehicle, without a doubt! 11/10 recommend. Kudos to Logan and Oakes Kia for making me feel like a valued customer. 🙌

Service Manager Nick Dollar, and Service Advisor Nate Spaulding, treated my wife and I very fairly on a repair. I know that doesn't always happen at places that fit the classic mechanic stereotype, but these guys were great! We would gladly work with Oakes again any time!

Thank you Logan Gaynor and all at Oakes Kia for making our new car buying experience easy and fun. We absolutely love the new Sportage EX hybrid.

We had a great experience with Jim at Oakes Kia. He did not make us feel pressured and was knowledgeable. He made the buying the car an easy process

Bryson W was an amazing salesman very helpful along with the rest of the crew.

Had a great experience with Dom Braswell! He answered all of our questions and helped me get my new car with a smile the entire time!

Our sales associate Dom Braswell was fantastic and customer service was exceptional. Being in management in the car industry is his is hard to come by. Would recommend him to everyone

I came in to look at a Kia k5 and Alex Goodman was extremely helpful. I’ve been looking at cars for awhile now and he was extremely helpful and told me everything I needed to know!

Theo was great and got me taken care of in a timely manner! He got me in what I needed! Not only that but Dustin in accounting did everything in his power to get me a better price with better coverage as well. My experience at this location was amazing. They work hard to help get you what you need and the biggest thing is they EXPLAIN why things are the way they are and don’t leave you in the dark. I plan to get cars from here any time I need one.

Bailey Boggs was very nice and made my vehicle purchase a stress free experience i had a great time!

I had a great experience selling my car to Oakes Kia. The staff were friendly, fast, and easy to work with. Shout out to Taft, he was a pleasure to do business with!

I contacted Bailey Boggs about 3 vehicles I needed to purchase. I knew going into this, they are not standard vehicles found at car lots. Bailey set me up with Taft who knowingly knew Kia would not have these vehicles, admitted he did not know much about them, but researched and located several options for me and I was able to find one from his research and suggestions. The measure of a person really shows when there is nothing to gain but you give it your all anyways ❤️

Jim Morris was so attentive and patient throughout the entire car-buying process. Thank you Jim!

Dominic Taibi is very easy to talk to. I wasn't intimidated at all. He's very upfront and willing to go the extra mile.

We purchased a Kia Carnival and we love it. It's perfect for our growing family and drives really great. Our salesperson, Bryson West, went out of his way to make sure we were happy. I was looking for a few months for this minivan and we found the right price at Oakes Kia.

Great service!

Great people. Genuine stand up people that made an unlikely scenario for us to get the car we want possible. Angel was great and I’ll send anyone I know their way. Thanks again!

Bryson West took really good care of us.

Bailey was very welcoming and was great to work with through the process of buying our new Kia Sportage Hybrid. She listened to our needs and helped us work the best deal with rebates and terms. We appreciate Baileys hard work getting us into our new vehicle.

I spent the day at Kia buying a car and I had a very awesome salesman named Dashon Adams, he was incredible. I love it when a salesman isn’t aggressive, but kind, it’s just a breath of fresh air.

Great Service!!! Amazing Experience!! Bailey was the best!!

Taft was very professional and patient in the car sale process! I would definitely utilize his help again in the future.

Logan Gaynor was amazing!!!! So kind and funny and easy to work with. Left with a wonderful car that I love!!

Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted.

Jonah was so much help and made things go very smoothly!

Working with Jim Morris made the car buying experience a smooth process. Jim was friendly, professional and personable. He and his finance team got me in the car I wanted at the price my pocketbook expected.

blake

Dominic Taibi was amazing! He was so friendly, knowledgeable, and polite. He made our new vehicle purchasing experience pleasant and stress free. We would recommend him to anyone!

We worked with Dominic Taibi and he was very thorough and was extremely knowledgeable about the vehicle and the process. He made our experience stress free and we enjoyed working with him. Highly recommend working with him.

Bailey Boggs was great and talked me through how to work my new car!!! Truly would never choose anybody else to do it with again!!!!! Thank you Bailey💗💗

Highly recommend Cam Mathis. He’s extremely professional, friendly and went above and beyond to select and buy our choice of vehicle.

Very happy with my experience here. Everyone was very friendly in general - not aggressive or pushy like previous dealerships I have been to in the past. Blake and his trainee Brooke were amazing. Blake was juggling multiple things - running around in this awful heat - but still happily filled and got multiple cars for me to test drive and answered all my questions (and questions my husband sent me with haha). They spent a better part of the afternoon with me, making sure I was confident and happy with my decision. To my surprise, Blake encouraged me to test drive a vehicle different than the one I thought I was in love with based on what I described I was looking for, (and my husband actually told me I’d end up in), and curse them both, they were right! 🙄 But, I absolutely love it and couldn’t be happier. Thanks Blake and Brooke!

Had an great experience working with Dashon, he was honest and understanding and was willing to get us all the facts we needed as soon as we asked.

Anh helped us buy a used truck today. He was very pleasant and easy to deal with. He went out of his way to help us reach a deal

Jim was amazing from start to finish. He made the process of finding and purchasing a car easy and exciting! He never pressured us into anything and listened to everything we wanted. It was an amazing customer service experience. I would definitely work with Jim again!

Fast, professional, no hassle. Logan and Lorraine both enjoy working with the customer. I hope to need their services again.

It was a great experience with Taft he made it easy to understand and a quick interaction

Jonah Hale was great! Professional and quick with helping me buy a car!

Dash rules!

Bailey was not only helpful but so excited for us. Working with someone who isn’t looking for a commission but a truly great experience is rare and lovely . I will definitely pop in and say hi anytime I’m here, she’s such a peach!

Great experience shopping at Oakes Kia! Jim Morris paid great attention to us and our needs, and helped us get into the car we wanted! Without a doubt, I would work with that team again for any car buying or servicing needs.

Let me tell you guys I procrastinated so much and doubted myself on coming in to Oakes Kia North Kansas City but I had the best experience walking in speaking with winter Bailey she is the best at what she does and I want to give her more than 5 stars for her kindness and patience with helping find a vehicle with little to nothing down. I refer her to anyone please see my gal aka Bailey she is the one to see here and love my new car 2025 Kia Sorento S best decision I ever made in my life waiting was at the right time. Chuck is the best salesman on the purchase of my new vehicle and such a great job at what he does as well see them both. I promise you won’t be disappointed

Great experience with Gloria! Very patient while I tried to make a decision. Brooke was very nice as well.

Very insightful! Never had a an experience like we did with Dominic! He was the absolute best and next time we decide to buy a car we are most definitely coming to Oaks Kia on Burlington in KCMO!

We had such a great experience purchasing our new 2025 Telluride, and Bailey Boggs made the entire process seamless from start to finish. She was knowledgeable, patient, and never made us feel pressured. She took the time to answer all of our questions, made sure we were comfortable every step of the way, and kept us updated with excellent communication throughout the process. Buying a car can be stressful especially with our 14 month old LOL but Bailey made it easy and enjoyable!! Her professionalism, attention to detail, and genuine care for us really stood out. We couldn’t be happier with our new Telluride and are so grateful for all of Bailey’s help. We highly recommend working with her at Oakes KIA if you’re looking for a smooth, stress- free car buying experience!

Dominic Taibi was our sales guy and he was absolutely amazing! Very thorough, explained everything in detail and helped with any questions and concerns we had! Couldn’t recommend him enough!!

Theo did a great job answering all our questions about the Kia Sorento without a lot of pressure. The buying process was easy and smooth.

Jonah is incredibly knowledgeable and personable. He made buying my first, new car a breeze. He really cares about getting you something you’ll love. If you decide to go to Oakes, find Jonah!!

Jonah was awesome!

Dashson Adam is the besttttttttttt

Dashon Adams was very helpful and personable. My son is excited for his new car. Thanks for your help!

Jonah Hale was absolutely amazing to work with! Fun personality & great communication. Couldn’t ask for an easier car buying experience!

Jonah is the guy to go to if you want a Kia in KC! Super nice, fun, easy to talk to, goes the extra mile, and really listens to what the customer wants without being pushy. Thanks for making the experience as pleasant as possible, Jonah!

Very helpful and knowledgeable

I had an outstanding experience working with Gloria Lilich. She went above and beyond to help me get the cars I needed and made the entire process smooth from start to finish. Gloria was professional, responsive, honest, and always available to answer my questions. She worked hard to find the right vehicles, kept me updated every step of the way, and made sure everything was handled efficiently. Her dedication, attention to detail, and commitment to customer service truly set her apart. If you're looking for someone who genuinely cares about her clients and works tirelessly to get the job done, I highly recommend Gloria Lilich. I look forward to working with her again on future vehicle purchases. Thank you, Gloria!

Jim Morris was great to work with when we bought another Kia. He was easy to talk to and very helpful. Highly recommend him and Oakes Kia!

Jacob Robirds was the best! Very nice and personable and helped me get the best deal! Definitely recommend him for your business!

Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.

Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!

We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!

Blake Reynolds was very helpful and made the process smooth and enjoyable.

Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!

I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim

Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!

Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!

Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.

Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.

Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.

Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks

I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.

I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!

I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!

Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!

I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.