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The service department was fast and pleasant and very helpful certainly are pleasing people at oaks kia
Always helpful no matter how off the wall or mundane the need is! Highly recommend
Lyric was extremely helpful and knowledgeable about our purchase. This dealership is not pushy and seem to really want to help their customers.
Bruce was awesome. Great friendly staff made buying a car fast and drama free. Thanks
Lyric was extremely helpful and knowledgeable about our purchase. This dealership is not pushy and seem to really want to help their customers.
Bruce was awesome. Great friendly staff made buying a car fast and drama free. Thanks
Alec was very friendly and knowledgeable. He was patient while I made my decision to buy the car.
Alec was very friendly and knowledgeable. He was patient while I made my decision to buy the car.
Had a great experience at Oakes kia. My sales person was super helpful and not high pressure.
They really made sure that what I ended up buying was the car that I would want to be driving for a long time. Great service and nice people.
The salesman was awesome and knew exactly how to help! ! Thank you Gary for your excellent service! Kieth was awesome as well and explained things and went over everything professionally!! This is the second vehicle I’ve purchase with these two gentlemen and both times they have exceeded my expectations. I will only deal with these two gentlemen! Thanks again for all your help!!
Great service - staff is always helpful and attentive. They keep me updated on my car and explain what it needs.
The salesman was awesome and knew exactly how to help!! Thank you Gary for your excellent service! Kieth was awesome as well and explained things and went over everything professionally!! This is the second vehicle I’ve purchase with these two gentlemen and both times they have exceeded my expectations. I will only deal with these two gentlemen! Thanks again for all your help!!
Great service - staff is always helpful and attentive. They keep me updated on my car and explain what it needs.
Had a great experience at Oakes kia. My sales person was super helpful and not high pressure.
They really made sure that what I ended up buying was the car that I would want to be driving for a long time. Great service and nice people.
YenNhi made this an effortless by for me. She walked me through every single step in the buying process
YenNhi made this an effortless by for me. She walked me through every single step in the buying process
Lyric was great! I didn't feel pressured, and he helped me find what I truly was looking for.
I appreciate the amount of communication they kept with me throughout the process, especially since the car I wanted was not on the lot.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
Lyric was great! I didn't feel pressured, and he helped me find what I truly was looking for.
I appreciate the amount of communication they kept with me throughout the process, especially since the car I wanted was not on the lot.
Absolutely amazing ppl! Staff is always helpful and nice. Keep up the good work. Oaks Kia is the best around here.
Absolutely amazing ppl! Staff is always helpful and nice. Keep up the good work. Oaks Kia is the best around here.
I was looking for a new car and decided on a Kia. I chose this delearship based upon reviews. Chelsea was great and I was able to get the Soul I wanted but didn’t think I could afford! The process was straightforward and relatively easy! Love my new Kia and so happy I went to Oakes!
This visit was excellent. They kept me informed. Everyone was friendly. No issues at all with this visit.
Bruce and Jesse made our car buying experience very comfortable. We had a great time from start to finish. Finished with the gong! Keep up the great work!
I was looking for a new car and decided on a Kia. I chose this delearship based upon reviews. Chelsea was great and I was able to get the Soul I wanted but didn’t think I could afford! The process was straightforward and relatively easy! Love my new Kia and so happy I went to Oakes!
Bruce and Jesse made our car buying experience very comfortable. We had a great time from start to finish. Finished with the gong! Keep up the great work!
This visit was excellent. They kept me informed. Everyone was friendly. No issues at all with this visit.
This was my first service with Oakes! I was told it would take about 90 minutes as I had 3 recalls and an oil change. It took exactly that amount of time! The staff was friendly and the waiting room was clean and stocked with snacks!
Yenhi was easy to work with and wanted us to have a great customer experience.
This was my first service with Oakes! I was told it would take about 90 minutes as I had 3 recalls and an oil change. It took exactly that amount of time! The staff was friendly and the waiting room was clean and stocked with snacks!
Yenhi was easy to work with and wanted us to have a great customer experience.
We are so excited for our 2024 Telluride and are very thankful for Karen’s patience and kindness through the process. It took us over 6 months to figure out what we really wanted and finally make the purchase. Karen was so easy to work with and never made me feel bad for changing my mind no less than 5 times. Tellurides have so many trim levels and Karen knew the ins and outs of each very well. She was quick to respond to my many messages and always let me know if something was coming on the lot that might work for us. At one point my husband was ready to drive to STL, but I was not feeling like dealing with anybody other than Karen. Darah was also great in internet sales! I’ve already told my friends if they’re going to Oakes they need Karen!
So very helpful. Worked with me to get me a reliable vehicle.. ALec has gone the extra mile in helping me. I really appreciate everything everyone did for me.
This was our second time purchasing from Oakes Kia, and we will be back, and we will definitely be referring our friends and family here! From start to finish, it was a seamless process. We went in for a specific vehicle, didn't love it, and promptly fell in love with another vehicle. Everyone took it in stride, never once made us feel like an inconvenience, and we were in and out as quick as possible. Everyone was kind, efficient, and understanding. We didn't feel like just a "sale" at all. We felt like what we wanted truly mattered, and everyone did their best to get us exactly what we wanted!
Everything went great with the purchase of our you car thanks everyone for there help.
We are so excited for our 2024 Telluride and are very thankful for Karen’s patience and kindness through the process. It took us over 6 months to figure out what we really wanted and finally make the purchase. Karen was so easy to work with and never made me feel bad for changing my mind no less than 5 times. Tellurides have so many trim levels and Karen knew the ins and outs of each very well. She was quick to respond to my many messages and always let me know if something was coming on the lot that might work for us. At one point my husband was ready to drive to STL, but I was not feeling like dealing with anybody other than Karen. Darah was also great in internet sales! I’ve already told my friends if they’re going to Oakes they need Karen!
So very helpful. Worked with me to get me a reliable vehicle.. ALec has gone the extra mile in helping me. I really appreciate everything everyone did for me.
Everything went great with the purchase of our you car thanks everyone for there help.
This was our second time purchasing from Oakes Kia, and we will be back, and we will definitely be referring our friends and family here! From start to finish, it was a seamless process. We went in for a specific vehicle, didn't love it, and promptly fell in love with another vehicle. Everyone took it in stride, never once made us feel like an inconvenience, and we were in and out as quick as possible. Everyone was kind, efficient, and understanding. We didn't feel like just a "sale" at all. We felt like what we wanted truly mattered, and everyone did their best to get us exactly what we wanted!
The service was fast and convenient and they did a good job on my car! I plan to take my car back next time it needs repair or maintenance service!
Check in was fast. Pickup was as promised. Timely, courteous, and professional. Would recommend to anyone!
They are very helpful and kind. They readily greet me when I get there. It is a very organized Service Center.
Service department was amazing. They even vacuumed my car upon request. I appreciate Oakes Kia so much.
Bruce Reves made our car purchase a great experience from start to finish. He made sure I knew where to go to pick up my title before I left, and he educated me on everything I needed to know about my new car. If you go to Oakes Kia, ask for Bruce!
The service was fast and convenient and they did a good job on my car! I plan to take my car back next time it needs repair or maintenance service!
Check in was fast. Pickup was as promised. Timely, courteous, and professional. Would recommend to anyone!
They are very helpful and kind. They readily greet me when I get there. It is a very organized Service Center.
Service department was amazing. They even vacuumed my car upon request. I appreciate Oakes Kia so much.
Bruce Reves made our car purchase a great experience from start to finish. He made sure I knew where to go to pick up my title before I left, and he educated me on everything I needed to know about my new car. If you go to Oakes Kia, ask for Bruce!
he was nice and understanding and he help me get a good deal on the mini van
Was met by Randy in service even before I got to the door. Very friendly and professional. Was out very quickly with service performed well. In fact, everyone at the dealership was friendly. Will return.
Chelsea was great had a wonderful experience would refer all my friends and family thanks
Jarod was very helpful and polite and took care of things for 2 oil changes in one day!
he was nice and understanding and he help me get a good deal on the mini van
Was met by Randy in service even before I got to the door. Very friendly and professional. Was out very quickly with service performed well. In fact, everyone at the dealership was friendly. Will return.
Chelsea was great had a wonderful experience would refer all my friends and family thanks
Jarod was very helpful and polite and took care of things for 2 oil changes in one day!
I want to thank God for the devine intervention that lead me to Drew D and Nick C at Oakes Kia.  For the past 3 weeks I felt like I was in a nightmare dealing with another dealership. I was lied to, had my credit applications submitted without my knowledge or approval, was offered vehicles with mechanical issues, and that's not even 1/4 of the issues. I will not name the 8 location dealership, but I will say everything about my experience at Oakes was different.   I met Tim first and I mentioned the vehicle I was on the lot looking for and he immediately offered to get it. Tim is not a salesman,  he like Drew and Nick dont recieve a commission. Tim helped me out if the kindness of his heart. I don't remember the name of the gentleman that heard my son ask if he could get in a car on the showroom floor. But he quickly opened the door to let him see inside, he also spoke to my 6 year old everything my son saw him and waived. Never once ignoring him. He was not my sales person. I didn't catch the name of the woman with the beautiful sleeve tattoo that spoke to my son on multiple occasions in the 3 or 4 houra we were there. I highlight those interactions because it made a positive impact on my son. I  sat with my 3 and 6 year old at the nightmare lot for 3 hours and not one person acknowledged me or my kids.   I went to Oakes with my eyes on a 2015 Durango...(if you get it you are lucky that Thang goes. .ok) and left in 2023 Sorento.  I couldn't believe it myself. I hugged the guys so tight. They heard me, they listened, and did their best to get me approved for the durango...but worked out a miracle. I waited for the punked cameras that never came. I went to sleep thinking I was dreaming.  But I went outside this morning and realized it was all real.   Thank you Zach for emailing me... Thank you Drew for making me feel heard and important the moment we met. Thank you for encouraging my son. Thank you for talking to him and identifying with his intellectual gift. Thank you for not giving up. Nick thank you! Thank you for working things out for me beter than I could have imagined.  Thank you for getting me  brand new car..that I can afford. Thank you for creating a deal that will make it effortless to maintain my vehicle.  Thank you Oakes Kia
Very professional, really overall a great experience, i have enjoyed hsving our two vehicles bought and serviced here
Everyone made things very pleasant, great staff and very helpful. The dealership had great options to choose from. Will definitely recommend and keep coming back in the future.
Very professional, really overall a great experience, i have enjoyed hsving our two vehicles bought and serviced here
Everyone made things very pleasant, great staff and very helpful. The dealership had great options to choose from. Will definitely recommend and keep coming back in the future.
Spectacular service with kind, hardworking employees who provided excellent, quality care! Will recommend to others!
Spectacular service with kind, hardworking employees who provided excellent, quality care! Will recommend to others!
Excellent customer service and friendly staff. My car was ready when promised and was walked out to my car.
friendly and fast good area to wait, refreshment available. thanks. look forward to next service .
Excellent customer service and friendly staff. My car was ready when promised and was walked out to my car.
friendly and fast good area to wait, refreshment available. thanks. look forward to next service .
I was promptly attended to . The staff listened to me and provided satisfactory feedback to me
I bought a Sorento hybrid. I live out of state and it made the transaction a bit more difficult. I worked with Tim, Darah, and Keith. They were great throughout the process! Very communicative and knowledgeable about the vehicle and the buying process for an out-of-state buyer. I love the SUV and had an excellent experience with Oakes.
Everyone I worked with here was great! There was no pressure in purchasing a car and felt as though they were a consultant on buying the car as apposed to a "pushy" salesman.
I bought a Sorento hybrid. I live out of state and it made the transaction a bit more difficult. I worked with Tim, Darah, and Keith. They were great throughout the process! Very communicative and knowledgeable about the vehicle and the buying process for an out-of-state buyer. I love the SUV and had an excellent experience with Oakes.
Everyone I worked with here was great! There was no pressure in purchasing a car and felt as though they were a consultant on buying the car as apposed to a "pushy" salesman.
I was promptly attended to . The staff listened to me and provided satisfactory feedback to me
Good service with a quick turn around. It was very helpful to be shuttled to my office.
I purchased a new Kia Seltos from Oakes Kia and had a fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he greeted me in the lot. He made the buying process fun and easy.
I purchased a new Kia Seltos from Oakes Kia and had a fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he greeted me in the lot. He made the buying process fun and easy.
Good service with a quick turn around. It was very helpful to be shuttled to my office.
Oakes what was not my first visit, but it was pleasantly my last. I had been to 2 other Kia dealerships in the Independence/Kansas City metro area. Let me say ... I was not pleased by either & horrified by my last—I walked out. Then I researched Oakes Kia, looked at stock, called & made an appointment. Glad I did! I was greeted by my sales person, Karen Suarez, walked to her desk & got right to work. Told her I was looking for a new Kai Soul, but they had none in stock. I also told her I'd look at newer used Souls. Karen found two that met my needs & we went for test drives. All during the time we were driving she was feeding me information about newer electronic/tech feature of that model, the difference between the 2 models I chose & learned a bit about each other as time passed. At no time did I feel pressured into a sale (even though I DID want to buy a car that day). Karen was warm, friendly, congenial, and well informed about the cars we drove. SHE KNEW HER STUFF! When it came time to decide & make the purchase & get an out the door cash price—the whole team was on top of it! Unlike "other dealers" Oakes Kia made the process as painless & as quick as possible. No mind games. No bait and switch. No "extras" on the invoice I did not already know about. What a breath of fresh air! Karen got ALL my questions & concerns answered & very quickly too. Once all the paperwork was complete, car paid for, and I was ready to go—Karen was kind enough to follow me to Enterprise rental to drop off my rental. She went that extra (hundred) mile(s). The whole team did. AWESOME! I don't know in all my 66 years I've ever had a MORE pleasant car purchasing experience. And That's not just hyperbole. I wasn't rushed. I was well attended to. I got all questions answered. And I ended up with a car that I was quite please with. A huge thank you to Karen Suarez for be so personable, professional, and such fun to work with! I'd highly recommend Karen, Oakes Kia, and the whole team that took care of me during this incredibly painless & productive process. Thank you ... from one very happy customer!
We had a very good experience with purchasing our new Sportage from Oakes. We look forward to future business with them.
We had a very good experience with purchasing our new Sportage from Oakes. We look forward to future business with them.
Oakes what was not my first visit, but it was pleasantly my last. I had been to 2 other Kia dealerships in the Independence/Kansas City metro area. Let me say ... I was not pleased by either & horrified by my last—I walked out. Then I researched Oakes Kia, looked at stock, called & made an appointment. Glad I did! I was greeted by my sales person, Karen Suarez, walked to her desk & got right to work. Told her I was looking for a new Kai Soul, but they had none in stock. I also told her I'd look at newer used Souls. Karen found two that met my needs & we went for test drives. All during the time we were driving she was feeding me information about newer electronic/tech feature of that model, the difference between the 2 models I chose & learned a bit about each other as time passed. At no time did I feel pressured into a sale (even though I DID want to buy a car that day). Karen was warm, friendly, congenial, and well informed about the cars we drove. SHE KNEW HER STUFF! When it came time to decide & make the purchase & get an out the door cash price—the whole team was on top of it! Unlike "other dealers" Oakes Kia made the process as painless & as quick as possible. No mind games. No bait and switch. No "extras" on the invoice I did not already know about. What a breath of fresh air! Karen got ALL my questions & concerns answered & very quickly too. Once all the paperwork was complete, car paid for, and I was ready to go—Karen was kind enough to follow me to Enterprise rental to drop off my rental. She went that extra (hundred) mile(s). The whole team did. AWESOME! I don't know in all my 66 years I've ever had a MORE pleasant car purchasing experience. And That's not just hyperbole. I wasn't rushed. I was well attended to. I got all questions answered. And I ended up with a car that I was quite please with. A huge thank you to Karen Suarez for be so personable, professional, and such fun to work with! I'd highly recommend Karen, Oakes Kia, and the whole team that took care of me during this incredibly painless & productive process. Thank you ... from one very happy customer!
They have great service and are always so fast to get things done. The snacks and wifi help too while waiting.
They have great service and are always so fast to get things done. The snacks and wifi help too while waiting.
Very patient and explained the details. Appreciate them taking the time the Service employees spent with us to make sure we understood.
Very professional and courtesy in every aspect. Great communication from service regarding repairs needed and expedited
Great customer service, above and beyond in finding just the right vehicle. Amazingly smooth process of financing and approval. 10/10
I was really happy with how they listened to what I wanted and kept me within my budget.
Very professional and courtesy in every aspect. Great communication from service regarding repairs needed and expedited
Very patient and explained the details. Appreciate them taking the time the Service employees spent with us to make sure we understood.
I was really happy with how they listened to what I wanted and kept me within my budget.
Great customer service, above and beyond in finding just the right vehicle. Amazingly smooth process of financing and approval. 10/10
Darren did a wonderful job helping me with buying my 2023 kia sorento. He was very kind and knowledgeable.
Darren did a wonderful job helping me with buying my 2023 kia sorento. He was very kind and knowledgeable.
Service Department staff very friendly and keep you informed. Did not have a long wait.
Service Department staff very friendly and keep you informed. Did not have a long wait.
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Jonah Hale
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
I had the best experience getting my first car. Cam Mathis made everything seamless and Oakes Kia in general made the process very easy! Loved working with everyone there. Highly recommend coming to get your cars from here!
Cam M was the best and he got the impossible done quick! Lorraine was also fantastic. They were very nice and efficient and got me the best deal. Very easy to work with!
Theo and Lyric were simply magnificent!!!. Very knowledgeable and That’s cute go gave us a great deal and made the whole experience painless and what it should be… Exciting cause you’re getting a new car.!!
We had all the help.thank you.
Blake was super amazing, he pulled the strings and worked through some complications for me to walk out with a car with no money down! He was very polite and helpful the whole time, he was very real about what’s important to get with your car.
I was in the market for a car and honestly expected the whole process to be stressful, but Anh made it surprisingly easy from start to finish. He took the time to figure out exactly what I was looking for, answered all of my questions, and never made me feel pressured into buying something I didn't want. What I appreciated most was how genuine he was. He was knowledgeable, patient, and easy to talk to, which made a huge difference. It never felt like he was just trying to make a sale. It felt like he actually wanted to help me find the right vehicle and make sure I left happy. Buying a car is a big decision, and thanks to Anh, it ended up being one of the best dealership experiences I've had. I love my new car, and I wouldn't hesitate to recommend him to anyone who's looking for one. If you're stopping by the dealership, do yourself a favor and ask for Anh. He deserves all the recognition he can get for the way he treats his customers.
Dominic Taibi was awesome! He had a great test drive route and was able to show us all the very cool features of the Telluride! Ask for Dom if you go!
Dominic T was very helpful. Stayed late for us to drive in 10 min before close. Highly recommend dealing with him for buying your new KIA.
Dominic Taibi was super helpful in getting me my new car! Stuck around until we showed up for our appointment 5 minutes before they closed and he didn’t bat an eye. Overall a great experience - thanks Dominic!
Jim Morris was fantastic! We brought our kids with us, and he was awesome with them the whole time. He helped us find the perfect vehicle for the family and worked hard to get us a great deal. Highly recommend working with Jim! He’s the man!
Theo was very professional and helpful.
Blake Reynolds is the best salesman! Great energy makes a process that can be difficult very easy and stress free! Very happy to have him as our sales person for my first new car purchase! He is the one with the moped! Makes him super available anywhere at the dealership! Everyone is very nice here at Oakes Kia
Blake is the nicest salesman I’ve encountered. He assisted y daughter in law with a new car. She was very nervous and he helped put her at ease. Good job Kia and Blake.
Blake Reynolds was very helpful and accommodating while I was buying a vehicle. He was kind and upfront which made the whole process un stressful.
Blake Reynolds was great to work with when shopping for a certified preowned vehicle for my sister! Very knowledgeable and not your typical pushy salesman. If you’re in the market to buy a new vehicle come talk to Blake.
Theo Hart was very knowledgeable and professional. I would recommend him to anyone looking for a great buying experience.
Richard Dobbeleare in service took very great care of me. We found out there was a system error with my account but also needed my engine checked. Long story short, I was in a loaner for 40 days while the system error was corrected and received a new engine that fell under warranty. Richard made sure I did not pay a dime for my loaner since the original error was on Kia. While my car was with them, Richard communicated weekly updates with me. Anytime I have to bring my car in for maintenance, I look forward to seeing Richard. His staff is great and working with any one of them is a pleasure!
Dom B was extremely great to work with! Very nice and not at all pushy or anything. Listened and gave me exactly what I asked for
Zoe was amazing ! Finance department was fantastic and worked to get me within my payment range( Lyric was the Best). I got the car I wanted and the price point too. Smooth transaction! I would definitely recommend this dealership.
Theo was so easy to work with! Very pleased to have had a buying experience with him!
Jim Morris made the entire car-buying process an excellent experience. He was friendly, knowledgeable, and went above and beyond to work with me every step of the way. He answered all of my questions, made the process stress-free, and genuinely cared about helping me find the right vehicle. I highly recommend Jim and Oakes Kia to anyone looking for a great car-buying experience!
Shout to Jonah Hale at Oakes Kia North! Very informative, zero pressure, and helped us get our trade in handled with ease. Bruce made sure to get me all my numbers to me before I even walked in the door and answered all my questions as well! I’ve loved my Kia Telluride for the last 3 years and am happy to get into a new Carnival. Can’t say enough great things about Oakes Kia North.
We had an awesome experience with Theo Hart! Super knowledgeable about every question we had. It was a smooth experience and there was 0 hassle or haggling. Customer service was on point. Will definitely return and recommend to others!
Very nice and made sure I got the car
I recently had the pleasure of working with Gloria Lillich at Oakes Kia. Gloria was amazing! She listened to our concerns - responded to our requests and needs and made our experience First Class! Her dedication & respect for our process made her the compelling choice for our experience! If you are looking for a new or used ride - see Gloria first!!! Cheers !!
Amazing customer service from Jim
Bailey Boggs just sold us our second vehicle this month! SO excited for my Hybrid Telluride! Thank you Oakes Kia crew for taking great care of us once again….we will continue to support Oakes ourselves as well as referring our friends and family!!
Bailey was extremely helpful and made the process go smoothly! If anyone is looking for a new or used car, she is a fantastic find.
Very helpful and very courteous. A very positive visit.
Shoutout to Taft at Oakes Kia for recommending Logan in sales. Logan was extremely helpful, honest, & not pushy at all. Even though we ended up buying from a private seller, I would highly recommend Logan at Oakes Kia! ⭐️⭐️⭐️⭐️⭐️
Don Braswell was incredible. Got me in and out and answered all my questions about my trade without any issues!
I had a great experience purchasing my Buick from Oakes Kia. Kyler was fantastic to work with throughout the entire process. He was friendly, informative, and honest, which made me feel comfortable and confident during the purchase. The team made the buying process fast, smooth, and stress-free. They answered my questions, kept me informed, and never made me feel pressured. It’s clear they value customer service and want to make sure buyers have a positive experience. If you’re looking for a vehicle and want to work with someone who is knowledgeable and easy to talk to, I highly recommend asking for Kyler. Thanks again to everyone at Oakes Kia for making the experience such an enjoyable one!
Gloria was literally the easiest and most professional sales person to work with! She made the buying process a breeze and I would recommend her to all of our friends!
This is my 2nd car from Oakes Kia and another great experience. Blake Reynolds has been great to work with and super helpful. I would definitely recommend Oakes Kia & Blake! 5 star experience!!
Oakes Kia was an absolute breath of fresh air to work with! From friendly faces and smiles helping with test driving, and Lorraine in finance made everything a smooth breeze, and Gloria Lillich who was an absolute pleasure to work with. She made the entire process extremely smooth and was so super patience with working through the delays in insurance. Would recommend her to anyone!
Dom really helped us out!!!
I bought a K5 from Cam he was very helpful and full of information about the car was super nice I would definitely recommend someone to Oaks Kia and do business with Cam I give him a 10 out of 10.
I had a fantastic experience at Oakes Kia thanks to Zoe! She was incredibly kind, fun to work with, and made the entire process enjoyable from start to finish. Zoe was professional, polite, and genuinely cared about making sure all my questions were answered. Her positive attitude and excellent customer service made a huge difference. If you’re looking for someone who is knowledgeable, personable, and truly goes above and beyond, I highly recommend asking for Zoe. Thank you for making my experience such a great one!
Theo was great and got me taken care of in a timely manner! He got me in what I needed!
Cam helped my wife and I purchase a just like new Kia Carnival for a great price and rate for our growing family. Cam and the rest of the staff were friendly and informative throughout the whole process.
I met with Dom for a test drive; he was super friendly and able to answer all of my questions. I'm undecided on the car at the moment, but I would absolutely steer my friends and family toward him if/when they are looking for a new car ... he was a pleasure to work with! :)
Can was amazing! Got my K5 and I couldn’t be more happier thank you so much!
Dominic Taibi was phenomenal! He was transparent, personable, and very helpful! Give this man a raise
We had an amazing experience working with Dom! From start to finish, he was knowledgeable, professional, and genuinely cared about helping us find the right vehicle. He was never pushy, took the time to answer all of our questions, and made the entire process smooth and stress-free. Dom went above and beyond to make sure we were comfortable and informed every step of the way. His communication was excellent, and his customer service was outstanding. If you’re looking for someone who truly cares about his customers, we highly recommend asking for Dom. Thank you for making our car-buying experience such a positive one!
Dom was the best! He was literally running everywhere to get a variety of cars to test drive. Ended up purchasing two vehicles from him. Also a huge shoutout to Lyric who went above and beyond with all the closing paperwork!
We searched for the right vehicle for my wife for months all over Missouri with no luck. Found Oakes Kia and worked with Jim Morris. He was able to find us the right car, right deal in less than a day, made the 3 hour trip and knew we were at the right place. Jim was outstanding to work with and answered all of our questions and concerns. I recommend Oakes Kia and Jim Morris if you are looking for a vehicle.
We recently purchased a low-mileage Telluride from Oakes Kia, and the entire experience was excellent. From finding the right sized vehicle for my family, price point, and full transparency. Dom was fantastic to work with. He was honest, never pushy, never pressured us into making a decision, and was incredibly patient throughout the process. He took the time to answer our questions, explain everything clearly, and made sure we were comfortable every step of the way. Buying a vehicle can sometimes feel stressful, but Dom made it easy and enjoyable. His professionalism, honesty, and customer-focused approach really stood out. Most importantly, my wife absolutely loves her Telluride! We couldn't be happier with our purchase. If you're looking for a vehicle and want to work with someone who genuinely wants to help rather than sell, ask for DT! We'll definitely be coming back to him for our future vehicle purchases.
Had a great experiences at Oakes Kia in Kansas City. Worked with Zoe on purchasing a new vehicle. She was wonderful to work with and very accommodating on what our family needs were and working with us on our price point. There was never a feeling of pressure to buy. Would recommend Oakes Kia and working with Zoe
Jacob “Bird” Robirds took great care of me at the dealership and provided exceptional customer service from start to finish. He was knowledgeable, professional, and never made me feel pressured during the buying process. He took the time to answer all of my questions and made sure I was comfortable with every step. Thanks to his help, I was able to drive home in my new Kia K5 with confidence. If you’re looking for a salesperson who is honest, helpful, and truly cares about his customers, I highly recommend asking for Jacob. Thanks again for making the experience smooth and stress-free!
Everyone was great, got us in and out in a very short time. Will buy from again
Fast and courteous!!! Great salesman!!!
Dom Braswell did a great job finding the right car for us. At the best price. Excellent customer service.
Jonah Hale, help me worked put a deal, helped me get me very first finance deal, was very accommodating, would definitely recommend him at Oakes Kia!
Logan Gaynor provided fantastic service today. Very professional, knowledgeable about the vehicle, and showed/explained all the features of the vehicle in a simplistic way. Would highly recommend using Logan to anyone looking for a Vehicle at Oaks KIA and I would be more than happy to use his service again.
We had an incredibly positive experience at Oaks Kia. Cam was professional, kind, and honest. The entire team was very strait forward and efficient.
Cam Mathis was great to work with. He was straightforward and took good care of us. Would happily work with him again.
Blake Reynolds was great!
I had an outstanding experience purchasing my vehicle, and I can't say enough good things about Dominic T. and Chuck. From start to finish, they went above and beyond to make sure I felt comfortable, informed, and confident in my purchase. Dominic was professional, knowledgeable, and genuinely enjoyable to work with throughout the entire process. He kept me updated every step of the way, answered all of my questions thoroughly, and made sure I had the information I needed to make the right decision. What stood out most was his communication and follow-up. He stayed in touch without ever being pushy, striking the perfect balance of care and urgency. It was clear that he genuinely wanted to help me get into the vehicle I wanted and valued my input rather than treating the process like just another sale. Chuck was instrumental in making the financial side of the purchase come together. While newer to the finance role, he did his due diligence to get the right answers and ensure I understood all of my options. He was patient and understanding during negotiations, took the time to explain everything clearly, and worked hard to find financing and protection packages that fit both my needs and budget. His transparency and commitment gave me confidence and peace of mind throughout the process. What stood out most was how genuinely both Dominic and Chuck cared about making sure I was happy with my purchase. They listened to my concerns, respected my opinions, and were willing to go the extra mile to help me find the right vehicle and financing solution. Their dedication to customer service, communication, and customer satisfaction made the entire experience smooth, enjoyable, and stress-free. I highly recommend working with Dominic T. and Chuck if you're looking for a team that truly listens, values your input, and works hard to earn your business. Thank you both for making this such a positive car-buying experience!
I recently purchased a vehicle from Kia Oaks and my sales person Cam Mathis was amazing very knowledgeable. Very patient, very honest and he worked with me to make sure I was very satisfied thank you Cam. I am very pleased with your expertise and my purchase
Bailey went above and beyond in helping me buy the car that I had been trying to get for over six months. Great communication and felt like a VIP. I highly recommend Bailey for an amazing car buying experience.
Zoe was so awesome. She did everything right and amazing.
Just bought a brand new Kia k4 and had the best experience ever! It was super smooth, I was taken care of, and I had an amazing associate help me out and explain everything along the way! Zoe Swade did an amazing job helping me out, if you come to Oakes Kia, ask for Zoe
Anh was knowledgeable and quick. Easy to work with and friendly. Such a pleasent experience.
Blake was so great in the car buying process! I will definitely be back to purchase any and all future cars with him! Very thankful for today’s experience!
⭐⭐⭐⭐⭐I bought a pre-owned 2009 Toyota Camry LE, and it is in really good condition. I highly recommend working with Bryson—he is incredibly helpful and highly professional! My only tip is to make sure you have enough time, as the process can take a while due to financing and paperwork.
very nice, helpful and gave all the information we needed
Gloria was amazing!! She was quick in her processes, knowledgeable, and provided excellent customer service! I got the car I wanted for the price point I wanted! Thank you so much, Gloria!
Blake was AMAZING! Made the car buying process super easy, just when we were losing hope. Will definitely be back to purchase all future cars!
We had an absolutely amazing experience purchasing our new 2026 Kia Carnival, and a huge part of that was because of Cam. From start to finish, he was professional, patient, knowledgeable, and genuinely cared about helping us find the right fit for our family instead of just making a sale. Buying a vehicle can be stressful, but Cam made the process smooth, transparent, and actually enjoyable. He answered all of our questions, kept everything straightforward, and made sure we felt comfortable every step of the way. If you’re looking for someone who will treat you with respect and provide top-tier customer service, ask for Cam. We truly appreciate everything he did for us and highly recommend working with him!
I am really grateful for their service, since I’m a first timer for buying a car I had many obstacles but I wanna give a shout out to Bailey Boggs for making it possible for me to buy a car ❤️
Anh Pham made it a nice easy experience, he was very helpful and patient with us. Even nice enough to see us early for our appointment. Overall good experience
Jacob (Bird) was very knowledgeable and helpful. Love our car!!
We had a very good experience with Anh and would recommend him at any timel!!
Gloria was a pleasure to work with! Smoothest purchase of a vehicle I’ve had. She was so knowledgeable, kind and had a great sense of humor. I would definitely recommend Gloria for your next vehicle purchase!
Bailey Boggs is The Bomb Diggity!! She took AWESOME care of us when we bought our new Kia K5 today! We have bought several cars from Oakes and will continue to do so!!
Dominic Taibi has done a great job working with us today. We are very pleased with the service we received and he went above & beyond to answer our questions.
Had a great experience buying our newest vehicle with Jim Morris! He was kind, patient, knowledgeable, and worked with us without making us feel pressured. Chuck was also very helpful. Thanks guys!
Cam Mathis
Dashon was great to deal with.
Lovely the process
Any Pham is the man! He was kind, and quick. I’d work with him again for sure in the future!
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide! She wasn't pushy, made sure I understood the...
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the...
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Anh Pham was really helpful in buying processes, ready to answer any questions from me
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
15 words about this dealership idk im just using filler words to get the review done
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
They were great, they listen to what I wanted and got me the best deal possible.
They had great product knowledge and went above and beyond to help me make an informed decision.
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Great all around great service great people good vibes best place in kcmo 10 stars
It was such an easy process!! I really couldn’t be happier with my purchase and how I was treated.
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him! Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
It was a great experience!! So smooth! Very polite gentleman!! They take good care of their customers!
We were able to find our family vehicle. We have no complaints about our sales rep.
They were very attentive and listened to what I wanted and what I wanted to pay.
I had such a wonderful experience with Oakes Kia and especially with Jonah!!! Everyone was so helpful I would recommend you all to anyone!!
Dom our sales person was very nice and Lyric the finance guy was very thorough. Great job to both of them.
Everyone was very helpful, worked with me on my trade in and I was very happy with the result.
All the employees were friendly and easy to work with. Anh was very helpful and the sales pitch from Lyric was respectful and low pressure. The dealership has a large inventory to choose from.
We went to another dealership looking for a deal on a car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a better deal and found us one that fit perfectly in our regime AND fit our rubric. The finance manager- lyric, had found us a deal on a warranty that had saved us tons of money and kept it right around what we wanted to pay a month. The new car came with a full tank of gas, added features, and it was detailed/cleaned before we were sent home. This place has also helped out our family by helping repair a blown engine on a car under a good warranty. Would recommend, this was a great experience and they managed to do all of this within an hour.
I’ve visited numerous places, but the customer service here is truly exceptional. Blake Reynolds, the person who assisted us, was incredibly kind and transparent.
The team at Oakes is top notch. Will definitely consider Oakes in the future for purchases.
Jonah made the process seem less and easy. He was not only highly professional but knowledgeable as well.
Easy to deal with, very thorough in explanation of warranties. I would’ve liked to know the price of the warranties before getting to finance, so that I know the price is constant and didn’t go up due to down payment/ negotiation.
Dustin was such a great help and made sure we got everything we needed! He was the best of the best!!
We had an easy experience and we got the price we wanted on a great Ev6. We drove several hours to get there but worth every mile!
Chuck Henn was great to work with. The overall experience was excellent. I will shop there again.
Fantastic! Would come back again and drive two hours to do it! Very good experience.
We had a great experience at Oakes Kia. Blake was easy to work with and helped us through the process of purchasing a car for our daughter!
Gloria is an outstanding salesperson and a wonderful human being. Her attention to detail and genuine dedication is something to be applauded and rewarded for. She made the experience very pleasant and easy, and I would recommend her to anyone going to Oakes Kia to purchase a vehicle. Thanks for the awesome vehicle buying experience Gloria.
Great people! Great service! Great car! I’m so happy with my all around experience at Oakes Kia!
All staff were outstanding; very helpful and very knowledgeable. I had a great experience. I highly recommend their services and cars.
I bought a Mazda CX5 and Logan was very nice to work with. He is a very nice young man.
Darren and Craig were professional and friendly. They were willing to answer the tough questions.
Darren was great. He was quick with the paperwork as he knew i drove four hours to purchase the K5
Gloria was simply amazing. She answered all of my questions and was very friendly and professional. Leric I hope that is spelled right was amazing in negotiating our service agreement. I will definitely recommend Oakes KIA to my friends.
Jonah was great to work with! Made the deal quickly and I was able to get what I wanted. Not as impressed with Chris, though, as he completely changed his attitude towards me when I didn’t purchase the extended warranty. I had told him I was already part of Oakes VIP, that I didn’t want the extended, he went ahead and laid it all out for me, which I appreciated, but in the end I wasn’t going to increase my payment over $100 a month for a glorified GPS and roadside, which I already have. He seemed to become frustrated after declining and he became short and silent. At the beginning of the conversation he seemed to know about my GAP refund from my previous car, but towards the end, he all of a sudden had no information for me. Never had an issue with any other finance personnel there though, as I have been a customer since 2019.
Very helpful and kind would recommend, very easy the process and thanks to you guys I have my first car⭐️
Bailey was exceptional would use her again was very helpful and professional she made things very easy
Took care of us. Even after we purchased, they still check on us.Greatly appreciated.
Jacob was great! Answered all our questions, showed us the different features. Lyric was very helpful and friendly with the financing.
They were all very respectful and pleasant when meeting me in the parking lot. Dustin went above and beyond to insure, my purchase was done correctly and in a timely manner.
Friendly staff, quick processing, and flexible scheduling. Great car buying experience. I will be referring friends.
Chuck did an exceptional job getting us the right vehicle. Lyric was also outstanding in the finance department.
Everyone was very helpful and nice; they made the process of purchasing our vehicle smooth.
They are friendly and willing to help. I didn't feel being pressured at the dealership and I find the car perfectly fit me.
Jacob was awesome! Answered all of our questions about the used vs new vehicles. Lyric was very helpful with the financing.
Every one was extremely polite and professional first dealership that I could say seemed to be honest!!!!!! I would recommend them to anyone
Fantastic experience! Everyone was welcoming, helpful, and made the process simple and comfortable. Truly appreciate the great service.
Jonah was great to work with and helped us track down the car we wanted.
Logan was the best! So helpful and kind. He helped me find a beautiful car. You rock Logan.
Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even though I live in another state. The purchase process was quite easy.
Dominic was very helpful through the entire process, and was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sure it was everything I expected.
Oakes Kia has been great to work with since I started going there in March 2023. Recently, when my motor went out, Jarrod Bolling contacted Kia a get it replaced. I had to wait a couple of days for a response and Jarrod communicated with me until the decision was made that they would not replace the motor because it was not knocking. Before contacting my extended warranty company, Jarrod requested that the technician do every test on the motor that could be done. He then contacted my extended warranty company. He had to wait for an inspector to get to the shop to look at the motor before it could be approved for replacement. I then had to wait for a decision. In both instances, Jarrod was great at following up with Kia, with the extended warranty company and letting me know what he learned. My car was towed to the shop on January 12 and I got it back January 30. For all of that time Jarrod was in contact with me. There are other instances I could mention where exceptional service was provided, but I think it is evident why I am giving Oakes Kia five stars. It is my opinion that Jarrod went above and beyond his performance as a Service Advisor. I am so happy to have my car back and most of all, I did not have to purchase a new one. For me, that is BIG. Thank you Jarrod and Oakes Kia!!
Overall good experience with dealership. Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that I wasn’t interested in an extended warranty & then she wanted me to explain why. Not professional.
We worked with Bailey Boggs to purchase my first ever brand new car - a snazzy 2026 Kia Sorento Hybrid. We had visited a couple other dealerships to narrow down our preferred make/model. Oakes Kia had a large inventory that allowed us to mix/match features until we found the right fit. I'm a methodical person who takes time to compare things and process big decisions - so I really appreciated that Bailey never made us feel rushed or pressured. She took the time to explain everything in detail and make sure we were comfortable with our decisions (vehicle, cost, financing options, etc.). She even helped keep my tag-along toddler entertained. You may not get the flashy, luxurious feel that other Kia dealerships may have - but you will get great customer service, professional and polite staff, and honest answers.
Everyone was very helpful and made me feel at home. Questions I have concerning my lease are being addressed
Very easy to deal with. Everyone was very nice and made the car buying process smooth.
We were greeted right off the bat and shown where we needed to with whom our appointment was with. Very nice people and very helpful. We were treated great.
I have had nothing but great experiences at Oakes Kia! My salesperson offered to 3D print a cover for the start/stop button so my cat doesn't step on it, and the finance manager was very helpful and thorough in explaining all of my options to me!
Oaks Kia was great to work with! They made my car buying experience easy and fun!
This was by far the best experience I have ever had purchasing a new car. We didn’t have an appointment and when greeted by Travis he inquired as to whom our appointment was with, do we need one we asked and he said nope let’s see what we can do for you. I had done a ton of research and knew what I did and didn’t want. He listened made suggestions and showed us a few different options. We decided on the Sorento. Go see Travis he listens and is very knowledgeable about his inventory and isn’t out to make $$ off of you, he keeps your best interest in mind during your whole visit! We finished our visit with Karen in financing and she knows her job and does everything she can to help you protect your investment. Thanks Oakes KIA for being a first class establishment!!
Oaks Kia made buying a car easy and effortless. We are extremely happy with the quality of service from the sales team that we received.
They all did an amazing job! Would definitely recommend them to others for the best help.
Great place to buy a car. The staff was super friendly nice and the environment was great.
The team at Oakes Kia was extremely kinda and supportive in our wishes and were very fair in negotiations.
I would highly recommend this location. Friendly and efficient staff who go above and beyond to help you.
Blake was excellent! He was extremely nice and worked quickly to get us into our new car without any fuss or hassle. Lyric was so extremely knowledgeable and helpful. He explained all of our options thoroughly and made sure that we were confident in our choices and able to make a well-informed decision for our purchase.
Their sales process was low pressure, but I could tell that the associates cared about making sure that we had a good experience and that we had peace of mind as we purchased a pre-owned vehicle.
Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Awesome! Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you.
Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible.
Anh Pham was really helpful in buying processes, ready to answer any questions from me
Everyone at oaks Kia made the process really simple and stress free. I was able to get exactly what I wanted at a price I felt was fair.
This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA.
Fantastic experience. Jonah was very helpful and worked hard to make it that way for us
The customer service was great, lyric did awesome with explaining things, the only thing is giving options on what vehicle to choose from if possible
I had a great experience with this dealership and the salesman, Jonah. I appreciate the transparency throughout the process.
Mr. Cam Mathis was the Sales Consultant; he provided great customer service. Overall, it was great experience to buy my first KIA at this dealership.
This dealership was transparent and honest about the sales process. I am glad they were able to help me find the car I wanted.
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
15 words about this dealership idk im just using filler words to get the review done
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
They were great, they listen to what I wanted and got me the best deal possible.
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
They had great product knowledge and went above and beyond to help me make an informed decision.
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
Great all around great service great people good vibes best place in kcmo 10 stars
It was such an easy process! ! I really couldn’t be happier with my purchase and how I was treated.
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him! Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
It was a great experience! ! So smooth! Very polite gentleman!! They take good care of their customers!
They were very attentive and listened to what I wanted and what I wanted to pay.
We were able to find our family vehicle. We have no complaints about our sales rep.
I had such a wonderful experience with Oakes Kia and especially with Jonah!!! Everyone was so helpful I would recommend you all to anyone!!
The team at Oakes is top notch. Will definitely consider Oakes in the future for purchases.
All the employees were friendly and easy to work with. Anh was very helpful and the sales pitch from Lyric was respectful and low pressure. The dealership has a large inventory to choose from.
Everyone was very helpful, worked with me on my trade in and I was very happy with the result.
Dom our sales person was very nice and Lyric the finance guy was very thorough. Great job to both of them.
Easy to deal with, very thorough in explanation of warranties. I would’ve liked to know the price of the warranties before getting to finance, so that I know the price is constant and didn’t go up due to down payment/ negotiation.
Jonah made the process seem less and easy. He was not only highly professional but knowledgeable as well.
I’ve visited numerous places, but the customer service here is truly exceptional. Blake Reynolds, the person who assisted us, was incredibly kind and transparent.
We went to another dealership looking for a deal on a car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a better deal and found us one that fit perfectly in our regime AND fit our rubric. The finance manager- lyric, had found us a deal on a warranty that had saved us tons of money and kept it right around what we wanted to pay a month. The new car came with a full tank of gas, added features, and it was detailed/cleaned before we were sent home. This place has also helped out our family by helping repair a blown engine on a car under a good warranty. Would recommend, this was a great experience and they managed to do all of this within an hour.
The process was seamless and each team member provided great customer service. I was impressed with the fast turn around time.
Bryan was the best he was so kind and genuine always had the answers to all of our questions
I had a great experience with Dominic Taibi. It was enjoyable and easy to deal with Dominic while test driving the vehicles. He listened to my wants and needs and we quickly got the car purchased I wanted. It was worth the drive! Everyone was friendly and professional. d
Extremely efficient, the most amount of patience I’ve ever witnessed. Great experience, will absolutely be being more vehicles
Great experience with everyone we came in contact with. Everyone was very helpfu and very pleasant to deal with! Easiest experience we’ve ever had with buying a new car.
I recently purchased a used vehicle from Oakes Kia. My sales agent Cam was so helpful and provided the best customer service I have ever had when working with a Car Dealership. He and the other sales agents and the Service Ladies who assisted me with my title were all so friendly and they really made me feel welcome. Thank you so much for a great car and great purchase experience
Blake at Oakes Kia may just be the greatest car salesman alive. The kind of guy who could sell a Bluetooth speaker to a deaf person. From the moment you step onto the lot, Blake greets you with a firm handshake, an impeccable smile, and an energy that makes you feel like you’ve known him for years. He doesn’t pressure you, doesn’t rush you, and somehow knows exactly what you’re looking for before you even finish explaining it. It’s like he has a sixth sense for matching people with the perfect car. What really sets Blake apart is his honesty. In a business where people often expect slick talk and hidden tricks, Blake is refreshingly straightforward. If a car isn’t right for you, he’ll tell you. If there’s a better option for your budget, he’ll find it. His goal isn’t just to make a sale — it’s to make your day. And when it comes to negotiating, Blake is a master. Watching him work a deal is like watching an artist paint. Numbers move, options appear, and suddenly you’re getting a deal you didn’t even think was possible. Yet somehow the dealership still loves him because everyone leaves satisfied. By the time you drive off the lot, Blake isn’t just your salesman — he’s your go-to guy for literally anything. If I need my fence repaired, calling Blake. If I need some relationship advice, calling Blake. If I need some Girl Scout Cookies...Blake. Friends ask where you got your car, and you don’t just recommend the dealership… you recommend Blake. Simply put: If buying a car were an Olympic sport, Blake would have the gold medal, the world record, a SubWay endorsement, and probably a line of customers cheering him on.
Everyone there listened and made sure they knew exactly what I wanted and what I could afford! Kind and knowledgeable!
Everyone was so friendly and helpful. There was absolutely no pressure to purchase. I felt like I was dealing with family during the entire process. I absolutely love my new car. I would recommend Oakes KIA to anyone thinking of purchasing a new vehicle.
Gage asked and listened to what I needed and to his credit, I only test drove 1 vehicle and that was the one I purchased. Karen helped me by explaining the extended warranty and even let my daughter draw on her iPad with the Apple Pencil. Thank you both for being no pressure and informative!
Great reliable dealership. I've trusted them with maintenance for several years and now bought a car from them. Highly recommended!
Dustin was such a great help and made sure we got everything we needed! He was the best of the best!!
We had an easy experience and we got the price we wanted on a great Ev6. We drove several hours to get there but worth every mile!
Chuck Henn was great to work with. The overall experience was excellent. I will shop there again.
Fantastic! Would come back again and drive two hours to do it! Very good experience.
We had a great experience at Oakes Kia. Blake was easy to work with and helped us through the process of purchasing a car for our daughter!
Gloria is an outstanding salesperson and a wonderful human being. Her attention to detail and genuine dedication is something to be applauded and rewarded for. She made the experience very pleasant and easy, and I would recommend her to anyone going to Oakes Kia to purchase a vehicle. Thanks for the awesome vehicle buying experience Gloria.
Great people! Great service! Great car! I’m so happy with my all around experience at Oakes Kia!
All staff were outstanding; very helpful and very knowledgeable. I had a great experience. I highly recommend their services and cars.
I bought a Mazda CX5 and Logan was very nice to work with. He is a very nice young man.
Darren and Craig were professional and friendly. They were willing to answer the tough questions.
Jonah was great to work with! Made the deal quickly and I was able to get what I wanted. Not as impressed with Chris, though, as he completely changed his attitude towards me when I didn’t purchase the extended warranty. I had told him I was already part of Oakes VIP, that I didn’t want the extended, he went ahead and laid it all out for me, which I appreciated, but in the end I wasn’t going to increase my payment over $100 a month for a glorified GPS and roadside, which I already have. He seemed to become frustrated after declining and he became short and silent. At the beginning of the conversation he seemed to know about my GAP refund from my previous car, but towards the end, he all of a sudden had no information for me. Never had an issue with any other finance personnel there though, as I have been a customer since 2019.
Darren was great. He was quick with the paperwork as he knew i drove four hours to purchase the K5
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