Customer Testimonials North Kansas City

Worked hard to getting me approved but unfortunately we had a death in the family so I wasn’t able to purchase the vehicle because of funeral cost. Hopefully I will get another chance to work with him and getting approved for another vehicle

Tim worked hard to get us the car we wanted. Christian assisted when he was needed, Karen also worked hard to make sure we were covered and did a great job explaining everything.

The experience was great! Darrin was great to work with and made the process really easy. Oakes Kia had the exact car we wanted and we couldn’t be happier.

Steven was an amazing salesmen an very very easy to work with! Thank you recommended!

Exceptional Customer Service Experience with Xhuliano Koci I recently had the pleasure of working with Xhuliano Koci during my experience at the Kia dealership, and I must say his professionalism and attention to detail were truly exceptional. Xhuliano demonstrated an unparalleled ability to understand my needs, making sure every aspect of my experience was smooth and tailored to my preferences. From the moment I arrived, Xhuliano was attentive, ensuring that I felt comfortable and well-informed throughout the entire process. His product knowledge was outstanding, and he went above and beyond to answer all my questions, explaining the vehicle’s features and options clearly. His ability to communicate effectively made a complex process feel effortless. One of the most impressive aspects of Xhuliano’s service was his genuine commitment to ensuring I was completely satisfied. He actively listened to my concerns and addressed them promptly, making sure I left with a vehicle that was perfectly suited to my needs. There was no pressure at any point, which made the entire process stress-free and enjoyable. Xhuliano’s dedication to customer satisfaction extended beyond the sale as well. He took the time to follow up after the delivery of my new Kia, ensuring that everything was perfect and answering any additional questions I had. This level of care and commitment is rare and deserves to be recognized. I highly recommend Xhuliano Koci to anyone looking for a seamless and enjoyable car-buying experience. His expertise, professionalism, and genuine care for his customers set him apart as an outstanding sales consultant. Thank you, Xhuliano, for making this such a positive experience!

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car.

Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much.

I dropped my car for service, expecting to get it back later in the evening and they had it done before I knew it. Friendly, quick.

It was the most smooth vehicle purchase we have ever experienced and we are extremely satisfied. The sale and financing was so simple and fast. Thanks so much!! Customer for life. Happy customers from Nebraska the 3 hour one way drive was so worth it.

Steven and Ramsey were very helpful in finding me a vehicle that met my needs/wants. Made it easy and understanding.

This was an easy and seamless transaction. First time buying a car online and Tim made it a smooth process. I would buy from him again!

We were treated very well during our car buying experience! Everything was explained clearly and with care.

It was nice to see such a great team working together. There is a real family atmosphere at this dealership.

I had a great experience and would recommend them to friends and family. We are very happy with our K4.

Chip made sure our buying experience went smooth and he was very thorough and organized.

All the people we dealt with were friendly and polite and were helpful. Yes I would recommend this dealership. My problem is it is quite far from where I live.

Very polite, Well informed on the car. Very patient explaining all the dash systems and there uses.

The staffs are very friendly and have interpersonal skills. They did everything possible to meet my desires beyond my expectations. The services rendered were highly satisfactory. I left with a huge smile on my face. Thank you!!!

I wanted a white vehicle. And they didn’t have one that I wanted on their lot with all the options I had to have. Let me tell you, challenge met and executed!!! They did a dealer trade and I got my Sorento with all the options and most importantly in white.

Great people, atmosphere, and line of vehicles. Marion really went above and beyond for my needs. Highly recommend him and makes kia.

Great experience! All staff was friendly and helpful! Recommend this dealership if you're looking for a vehicle.

Everyone was very helpful and they were trying to give us different options I really appreciate everyone's efforts and help on finding a great car for my family

Service was awesome, and it felt like they really wanted to help me get what I needed.

Austin and Ramzi were amazing at all the process, from start to finish and even after we got done with the deal. Recommended 100%

The dealership got me in and out and a decent speed. I was happy with my experience. Could tell my car was cleaned in a rush. Would’ve rather done it myself.

I will visit Oaks Kia soon, to figure out how to open the car if the battery is dead. I also will likely buy a spare tire.

Taylor was so good to work with us. Thank you for all your help with our purchase

The whole process was easy and quick. Taylor was awesome and very helpful answering all of my questions.

We were the salesman’s first sale! He did an awesome job for being a newbie.

Our Sales Guy Dominick Braswell was amazing to work with. Very pleasant to work with and made the process very easy and pleasurable. He listened to what I wanted/needed in a vehicle and made sure we found the perfect one. The whole staff was wonderful. Highly recommend.

Taylor was very pleasant, and informative. Answered all our questions, and some we didn't even think of. Would come back and use him again.

Carlos and everyone at Oakes Kia were very friendly and upfront with everything during the car buying process. I was impressed.

Savon was fantastic! I will definitely be back to buy another car at Oakes Kia. Savon was extremely knowledgeable, gave me plenty of time to make an unpressured decision and went out of his way to accommodate my families time constraints.

The car buying process went very smoothly, Taylor is a great salesman. my issue is with finance, the address on my title was screwed up initially, so I had to get that changed and due to oakes screwing up the address I still haven't gotten my payment book from the credit union. Besides that, the vehicle i traded in still shows up on my credit karma account as if I still owe on it and traded it in on September 16th.

They did a great job helping me find the vehicle that I was looking for and everything that I wanted.

Nice Service Oakes Kia Good Job Your Help to Me I Aprishate Every one at oakes KM

Great experience. Marion was very knowledgeable and helpful. Recommend Oaks Kia for your when auto shopping!

They were all awesome. Willing to stay late on a Saturday to get us a car. They went above and beyond!

It was a great no pressure experience trying to decide between two different vehicles and finally deciding on our new Telluride. Highly recommend!

Negotiated over the text was very straight forward with what I wanted and they delivered.

Billy and Ramzi were amazing. This was our 2nd purchase this month. So they really impressed.

Everyone who help me was very nice. I Was able to find my dream car and that was because of the great people who are working there

Appreciated ability to work at my own pace with the dealership. They were always interested in how they could best help me; but not high pressure. They worked to find the vehicle even if not at their location.

We found the vehicle we wanted, and Marion went out of his way to see that we received it when we needed it. Everyone we worked with was very professional and helpful.

Kevin was extremely helpful and answered all our questions. He also didn’t pressure us so really liked that aspect and very good with follow-up.

Worked with us and got us into a great car. Very helpful and explained everything. Will definitely purchase from again.

Great people to deal with. Very friendly.Very informative and no pressure,would buy again from this dealership and salesman.

Great service. The staff were very personable and courteous. Once an agreement was made on terms everything went very quickly.

I like my car , it is good comfortable car. And appreciate their good customer services.

I really appreciate the attention to customer service with a no pressure sales approach that definitely eases your buying experience.

This was a fantastic experience and I greatly enjoyed buying my car from Oakes and working with Kevin. Dillon is terrific too and made the financial side painless and enjoyable. I recommend Kias and Oakes to anyone buying a car.

It was a fairly quick and painless process. The team was patient and helpful with the purchase

Oakes Kia was the easiest buying experience I could’ve asked for. Super flexible options, clean cars, friendly faces. Taylor was super professional and knowledgeable, and made sure I got the deal that worked best for me!

I found the dealership to be very helpful towards a new buyer. They explained some concepts, gave advice, and helped me as a college graduate too.

Taylor is a great sales associate. He is very professional and thorough. He made the buying process easy!

Taylor Adam’s my salesperson was great to work with! Would recommend. Paperwork was a breeze.

Taylor Adams is the most helpful and kindest salesman. Everyone at Oakes made the process flawless. I will be buying from here from now on. Thank you all!

Billy Smith was amazing for start to finish! Highly recommend Billy and Oakes Kia. He helped our family make the best choice for a new car. Highly recommend others to Billy Smith. Excellent salesman. :)

Oakes Kia has an incredible team. The team collectively made purchasing a new car a delightful experience. I especially appreciated the time that Austin Seever spent pointing out so many of the features of my new car that I wasn't aware of. He also synchronized my phone to my car and helped me to customize many of the settings. I was especially delighted that my brand new car cost over $1,00.00 less at Oakes than the same car, but one year older with 15,000 miles on it was listed for on Carmax. Great deal and great people!

A solid and upfront dealership to work with. The salesmen are honest and forward. I am pleased with my purchase and feel that I got a fair deal. Shoutout to Chip and Kevin

Great guy made communication super easy and when I got there he made the process even easier!

The whole process was great from start to finish. The only reason we ended up shopping for a car at Oakes was because Melissa reached out in regards to buying our Chrysler Pacifica. She offered us the best deal of anyone in the area. She was very kind on the phone and over text and when we pulled into the dealership she met us in the parking lot to greet us!! Since we were there, we decided to test drive a Kia Carnival. Melissa walked us over to the other lot and found a salesperson for us to work with. Isabella was also very prompt in getting back to me with information after Melissa had gone for the day! Taylor was great throughout the whole process. He was knowledgeable and informative about the vehicles we were wanting to test drive. There were a couple hiccups and some confusion with the vehicle we drove and the vehicle that was “on paper.” Everyone was very transparent about the mix up and we really appreciated Del getting to the bottom of the price difference between the two cars. The Ramzi in finance was also pleasant to work with and was very personable. Overall we had a great experience and I can foresee us buying cars from Oakes in the future.

Oakes Kia has made buying a car so quick and easy. Second car we have purchased from them and we will continue to be loyal customers! (Billy Smith was our salesman and he was simply AMAZING)

They did something no other dealership has ever done. Told me the truth. About buying new instead of used

Team is doing great job I can tell they are professional, had good communication with them, provided fast service

Very friendly and nice team to help you all the way. Not typical sales guys! Rather they look in to your needs keenly and sort things out! If you want to buy a KIA, simply go there..you will be taken care of!!

Experience was very effortless. Not a bunch red tape, back and forth. Billy was very personable, knowledgeable and was quick to find the exact vehicle I was looking for within my price range,

Tim was very friendly and helpful, with a good knowledge base abut the vehicles. The rest of the team was also informative and helpful.

The best car buying experience I've had. It was quick and stress-free. Everyone was on their game. I'm definitely coming back for my next purchase.

Chip and Dillon were willing to work with me and offer a deal that reflected their respect to the customer and provide a great experience. Will recommend.

I’ve purchased 4 vehicles from this dealership and they always provide great customer service Carlos, Derrick and Karen

They were very pleasant and respectful to deal with. I felt like I got a good deal on a used car.

GREAT HELP FROM SAVON & CHUCK. VERY HAPPY WITH MY PURCHASE FROM OAKES., WOULD RECOMMEND OAKES TO A FRIEND OR FAMILY MEMBER. THE TEAM AT OAKES WORKED WITH ME TO GET CLOSE TO THE PAYMENT I WAS LOOKING FOR. CHUCK ALSO FOLLOWED UP A COUPLE DAYS AFTER THE PURCHASE TO SEE IF I HAD ANY QUESTIONS ABOUT THE CAR.

Everyone was amazing, helpful, made sure I was taken care of and Lyric definitely made sure I got the best of my car buying options

Lacey was wonderful in assisting in my car-buying process. She made the whole experience relatively painless. I would definitely recommend Oakes Kia - and especially Lacey - to anyone I knew in need of a new car.

Taylor Adam’s was excellent to deal with-knowledgable about the vehicle, friendly, and professional.

They had exactly the car we wanted in their large inventory. Billy was great in making it a transparent process.

Excellent experience, new car had chips and dings and they were repaired quickly. Chip has been very helpful. One note is that Missouri requires 2 license plates attached to the car, so cars should come with 2 license plate brackets and they should be installed on all cars before purchase. And not by the sales associate after the paperwork for purchase has been completed. This is not a derogatory comment on Chip, he installed the rear bracket for me, I just don't feel like that should be a sales associate's job.

Austin was a great help in finding the perfect car for me. Very customer friendly and knowledgeable.

no complaints, I have nothing to add to get to the fifteen word minimum, thanks

Nothing but good things to say about Oaks Kia experience. Nice selection of vehicles and great sales team, My man Austin did a great job helping me as well did Karen. I Would definitely recommend you check Austin and Karen at Oakes Kia.

Taylor did a wonderful job helping me to buy my first car! So much appreciation.

Taylor was helpful and friendly. Informative about vehicle specs and features. I look forward to working with him more in the future.

This was a very informative and fun experience everyone was so helpful and kind for my first car experience

We had an excellent buying process with Lyric Kimley at Oakes Kia. I can't say enough great things about him. He is NOT your stereotypical "car salesman." A good communicator both during the sale, and after the sale. We will definitely send customers to him in the future. Overall, a transparent negotiation with no hidden dealer add-ons or fake website incentives that don't actually exist. Be prepared for an in-depth extended warranty presentation, but it's still definitely something you can say no to.

I had an excellent experience at Oakes Kia. From Lacey to Dom to Carlos to Karen all of them were phenomenal!

Phenomenal service by Lyric. Very professional would highly recommended him for anyone wanting to purchase a new vehicle.

I purchased a used 2023 Equinox from Oakes Kia last week, and the process was very smooth relative to what I've experienced with other dealerships. My sales person, Michael Rivera, was great start to finish. I started communicating with them via text a few days prior to my visit and was able to work out the pricing terms with them ahead of time. I liked that the price listed on the website was the actual asking price as I found that not to be the case with many other dealerships who tried to force unwanted add-ons onto their prices. Michael had the vehicle pulled up front and ready when I arrived so we were able to get straight into the test drive when I got there. After that, we were able to get right into the purchase as I did not have to sit for hours trying to negotiate a deal since Oakes lists their best price up front. It was certainly the fastest car purchasing process I've experienced. I worked with Karen in the finance office to finalize the deal. She was great to work with as well. I had prequalified for financing online, but she was able to get me a slightly better rate than I had expected. Overall, I'd definitely recommend purchasing a car at Oakes Kia.

My sister and her husband were happy with their car purchase and the buying experience which is why we choose to look at Oakes Kia. We also had a pleasant car buying experience and would recommend Oakes Kia to anyone shopping for a new car.

Oaks is absolutely amazing. Matt Boutte is so nice, helpful, and all around awesome! I will definitely comeback to Matt Boutte and the oaks group!

They were easy to work with and not the usual high pressure dealership. Would recommend.

I had the privilege of working with April and Steven on 6/20/24 in purchasing a vehicle. Both were very charismatic and a pleasure to work with. Great work!!

Chip was great and helpful. He helped me find the Sportage I was looking for and I love my new car! Thank you very much Chip!

Staff was friendly and very helpful. Made the car buying process as quick and easy as possible!

Dear Marion and fellow service representatives. Just wanted to express my appreciation for the excellent service Oakes Kia has provided me. It is becoming all too rare these days to find a dealership that goes to such great lengths to satisfy its .customers. Your old fashion hard work and consideration for customers are values that are rewarded in our society. best of luck to all of you. And a special thanks to Mike, Doug and Karen. Sincerely Janice Showalter P. S. And a special "shout out" to Marion for his professionalism.

I actually enjoyed my car-buying experience. Dom was great and I felt I was treated with kindness and respect. Love my new car!

Friendly, waste no time. .. Buying the car is the best decision have ever made. Thanks

They really helped me out my kid got a nice car form them and it is really nice thank you very much

The service the team provided was excellent. Shout out to Dom providing a great experience!

Chip was great he got me into a new Sorento. Thank you Chip and Oakes Kia