Customer Testimonials North Kansas City

Tim was very helpful. Fast, friendly, no extra pressure. How buying a car should be done.

Marion was very patient with me. I am a very high maintenance buyer and he was very tenacious and found exactly what was best for me.

Tim Hodde worked with us. He made sure we were happy and went to bat for us to make the deal happen without any pressure.

Wonderful service from Matt Boutte! Was very kind and not pushy! Thank you for not being the typical sales guy! I look forward working with you in the future as well.

Matt Boutte had wonderful service and helped me with all my questions flawlessly

Tim Hodde made the car buying experience calm and easy. Explained lots of things and was so knowledgeable about our vehicle/the process.

Everyone at Oakes has been super helpful and knowledgeable. I appreciate their patience! I would definitely recommend them. Specials thanks to Levi, Bob and Steven! Thanks guys

Tim is great to work with. No pressure and takes time to listen to what you want then makes it happen.

Darren was very thorough about every detail of vehicle we had looked at. He research all our information in a vehicle we was looking for. He is a very good listener. And when we talked with the finance dept., the gentleman whom I forget his name was also extremely thorough about each section he showed us. Kiddos to both men.

Great experience - no pressure and got a fabulous deal! Ask for Lyric!! Bought a new Sportage got the best deal around and am already saving money buy purchasing it. Thanks for the best experience ever buying a car!

Marion provided great service, definitely recommend!!

Ask for Marion. Not pushy, helpful, great guy. Five stars.

It was a great experience and Marion has worked with me and helped me with a plan that works for me!

Chip did a great job 10/10!

This was such an easy experience! It was my second time buying a car from Oakes and Travis was amazing and so helpful.

My experience was great. Lacey reached out to me when I put in my information I was looking for a vehicle. She schedule me to come down for a visit and up on my visit with Oakes Kia my application was completed and I was approved for a vehicle, so all the paperwork was cut short. I will recommend Oakes Kia and ask for Lacey

Best car buying experience with Chip made it seriously quick and easy.

Steven is The best sales consultant ever.

Kevin was very polite & up front. He worked hard to get me in my new 2025 KIA K5.

Tim is the best salesman I have ever met. If you are looking to buy a car, ask him, and he will make everything easy for you.

Chuck, one of the greatest sales people I met. Thank you for your time and listening to what I wanted.

Chuck Henn was amazing! Very professional and knowledgeable. Would most definitely go back to him.

We had a great experience with Tim he helped us get the car we were looking for. He made sure we understood all the new features of the car and answered all our questions. We also had a great experience with Ramsey he went the extra mile and made sure we were getting what we wanted and more. Thank you to both

Tim was great. Pleasure to work with and made us feel important as a repeat buyer

We worked with Kevin and he was awesome. He is very patient and not a annoying car sales person like others at different dealerships we worked with in previous years. Everyone there is super nice and friendly. I would come back next time

Lyric did a wonderful job!

Chuck helped me get the car I wanted with a price I could afford.

Excellent Dealership - Would highly recommend Chip and his staff to friends and family.

My husband and I had an excellent experience working with Chuck Henn. From the moment we walked into the dealership, he was friendly, professional, and genuinely attentive to our needs. He took the time to understand what we were looking for in a car and made great recommendations without any pressure. He was transparent throughout the entire process, providing clear answers to all my questions and helping us navigate the options. Highly recommend working with him if you're in the market for a new vehicle!

Made the whole experience easy and painless. Excellent job!!!

Lacey was great and made the experience smooth.

Great experience. Kevin made it happen and got me in my dream car easily!

Marion was very helpful through the whole car buying process and made it stress free.

Steven and Tim were great help to find the best car for me. Thanks Oakes Kia!

I had a great experience at Oakes Kia with Chuck! He was very friendly, knowledgeable and made the car buying experience as fun as it could be.

Great price and easy transaction. Car was exactly as described and Taylor was a great salesman! Polite and not too pushy. Give this guy a call!

I worked with mostly Steven on getting my new car! Amazing experience, he's super chill yet professional making it easy and stress-free making all the decisions regarding buying a car! Most definitely will be coming again and continue working with Oakes Kia!

Great guy and great experience!

Travis Petrovich was super knowledgeable and helpful! Really great experience! Thank you so much.

Patient, juggled multiple customers well, informative.

Lacey Nichole was patient with us as we compared two vehicles and double checked warranty info for us on a certified vehicle. She was nice and reassuring which is great as car buying can be stressful.

Lacey Nichole did a really good job in explaining everything and making everything easy

Lyric was amazing. Will g to find us what we wanted in the price range we desired. Best salesmen I have had the pleasure of working with. This is the second car bought from Oakes Kia . Will will return again and again

Steven was excellent. I knew the car I wanted- he was super helpful, NOT pushy, and worked hard to make a great deal happen. He was very informative and never pressured!

Had great experience with Chuck Henn. I recommend Oakes Kia

Such a great experience working with Marion.

Travis made the buying process very easy, I appreciated all his assistance.

Travis petrovch

Very helpful and honest people! The quote Steven gave me over the phone was the same when we signed the papers. Great experience and didn't take as long as I was expecting.

Dom was extremely helpful in helping us find our new family car! We couldn’t have asked for anyone more welcoming, and suitable to our personalities and requests. If you’re looking for a new car we would definitely recommend heading to him for the support in the process.

⭐⭐⭐⭐⭐ I cannot say enough great things about my experience at Oakes Kia in North Kansas City! Darren Iverson was phenomenal in helping my daughter get into her very first car. He took the time to understand her needs and made the entire process stress-free and enjoyable. Darren was incredibly friendly, knowledgeable, and patient, ensuring she got the perfect car for her lifestyle. A big shout-out to Meghan Hill, the Sales Manager, she went above and beyond to coordinate every detail of the transaction. Her communication with all departments, including the finance manager, Ramsey, was seamless. They worked together to secure the best financial deal, taking full advantage of incentives and finding a payment plan that perfectly fit my daughter’s budget. As a recently retired 20-year Army service member, I deeply appreciate the professionalism, care, and respect shown by the team at Oakes Kia. This is a military friendly dealership. I highly recommend them to anyone looking for a smooth, customer-focused car-buying experience. Thank you, Darren, Meghan, and the entire team, for helping us take this big step with confidence!

Edited: took a few months, I believe due to some possible turnover at the dealership, but I got ahold of Bruce at Oakes KIA, and he took care of us promptly. Due to his exceptional customer care, I’ve now changed my review to a “5”. As stated below, sales and service are top notch. Original review: Sadly, I must say that Veterans should look elsewhere to buy a car. I was promised a $500 KIA Veteran rebate. Since buying the new KIA Sportage Hybrid a few months ago, we've just gotten the runaround. Sad that a dealer would do this to Veterans. We love the new KIA, and the service Department at Oakes KIA is the best - simply awesome. But, I was lied to about the Veteran rebate, and that is unfortunate.

Darren was the greatest. He got me into the perfect car

Super easy to work with! Chip and Angel were super amazing to help my daughter get into her first car!

Every one was very help full and ready to help the 2 gentlemen that helped me where amazing and kind I would recommend to anyone!

All the staff at Oakes Kia were extremely helpful and accommodating. They were amazing at communication throughout the entire process of purchasing a new vehicle. They were very personable and were extremely welcoming. They went above and beyond, my experience there was the best i’ve ever had at a dealership.

Logan was easy to work with all the way through the process!

Travis Petrovich took great care of me at Oakes Kia. He made the buying process seamless and made sure I left a happy customer. By far my best experience buying a vehicle. Highly recommend working with Travis. Added plus he’ll send you a video telling you how excited he is to work with you. Go see Travis!

Darren made the process of buying a car smooth, easy, and very understanding considering that i am a first time buyer. he gave me all the information i needed to know and answered all of many questions i had!!

Lacey was amazing! Super pleasant to work with and very helpful.

If you are looking for a great salesman please see Chip! He was very helpful and knowledgeable regarding Kia cars. The car buying process was so simple and straightforward. If I ever need to get another vehicle I will definitely get another Kia and it will be with Chip at the Oakes Kia!

I worked with Logan Gaynor and had such a smooth, easy, and stress free experience! Getting a new car is a big change so it’s important that the process is carefree. After I purchased the car, Logan took the time to make me personalized videos to walk through all of the features of my new car! Couldn’t have asked for a better experience!

I had the best car buying experience ever Thank you Steven

My experience was as stress free as you would want the car buying process to be! Everything was extremely easy!

Everyone was very friendly and we liked the no hassle price negotiations. We will certainly recommend your dealership.

Good Service

Good customer service, they do care about the customer and try the best to get u what u came for , lyric was very nice and helpful and got me rolling same day , thank u guys

I had an excellent experience working with Kevin From start to finish, they were professional, knowledgeable, and genuinely cared about helping me find the perfect car. They took the time to understand my needs, answered all my questions, and made the entire process smooth and stress-free. Their honesty and attention to detail truly stood out. I couldn’t be happier with my purchase and highly recommend Kevin to anyone in the market for a new vehicle. Thank you for the outstanding service!”

Steven was so helpful when it came to purchasing my first car! No pressure or stress, everyone was very helpful!

No pressure dealership. Listens to your needs then finds vehicle for you. All departments dealt with so far seem genuinely invested in good customer service.

I think we received the wrong survey. I am not sure who Dillon and Seth are. We had different salespeople.

Every one was extremely friendly and made me feel like a person not a client the needed as a money bank. Understood my needs and what I needed worked to get it done.. I'll be recommending Oaks KIA to everyone

Lacey Nichole was super helpful and patient with me and my car situation. She made the process so easy! 10/10 recommend

Lyric is great to work with in finding a car! Didn’t take long in getting set up and he made sure everything was set up for purchase and future maintenance!

Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!

Chuck was my salesman and he was great to work with. The best part was that there was no hassle car buying.

Kevin Roth was an excellent representative of Oakes Kia. My problem was the finance person using my city as my street and I didn’t catch it as he went too fast. However, Karen Suarez corrected the next week when I was back in to get more info from Kevin on the tech side of car. Karen was kind and reassuring that address was corrected. I’d give her highest rating along with Kevin. Not sure exactly what Meagan had to do with my purchase other than introducing herself. I was told that someone from service would contact me and so far that has not happened. I got a survey from them on recent service which I responded to that the only service I’d received was when Kevin put the correct amount of air in my tires. I will be making another appointment with Kevin to go over more features once weather is good. I’m hoping for a long and satisfactory experience with Oakes, especially since I bought the 5 year service plan and 10 year bumper to bumper warranty. Will someone from service be contacting me to set appointment for first oil change in 5-6 months??

Everyone was so nice and helpful. Always willing to answer whatever questions I had and help me.

Best Dealer and Best service in KC. The Staff is so Freindly and i was Satisfied by their Service

We were very happy with the professionalism of everyone we dealt with through the transaction. We felt everyone was genuine and didn’t use the normal hard sell other dealerships use. We will buy again from Oakes.

Very simple and pretty quick in and out. . found the car on line, left with a car and nothing out of pocket.

We enjoyed working with Lyric. He is very knowledgeable about the car and is patient while explaining everything.

We had a pleasant experience in our car buying experience. We specifically appreciated the clarity and from Lyric and Ramzi through the process.

We purchased our car from Oaks Kia with Chips' help November 2023. He was absolutely amazing. He was so kind, informative, helpful and patient. He never once made us feel like we were just a paycheck for him. We liked him and Oaks Kia so much that when we thought we needed to get a new car last year they were the first place we thought of going. We got to work with Chip again which we were really happy about. We didn't even realize it right away but we ended up going there the same day that we had bought our car the year before! While we didn't end up getting a car this time around we had just as good of an experience as last time. We will be back in a few months to start the car buying process again and will be working with Chip!

Lacey answered all the questions we had and worked with us well after closing time.

I have bought and sold more than 200 cars in my lifetime and I have purchased many many vehicles at dealerships. Once in a while you run across a dealership that really is a pleasure to di business with. I have bought from 3 other kia dealers, but never Oakes. It was nice to have a honest transaction at a place that was not predatory and that would rather make a deal that was acceptable to the customer rather than trying to bully their way into the customers pocket with front end xx products and fake xx discounts that you "don't qualify for". Nobody appreciates that and it's a horrible way to treat a customer. They found a way to get me what I wanted for my trade by using rebates and vehicle discount rather than haggling with me to get the very most they could have. That's a good way to do business and I will certainly go there first for my next Kia purchase. Also, my sales person was very friendly and didn't try to use even one annoying word track sales approach with me.

Kevin was great he helped us find the perfect car with the options and color we wanted. Highly recommend.

It was a excellent service, the instalation was very comfortable, and the time to close the deal was good.

Dom was very helpful in finding the right car fit for me as well as making sure all needs of mine were met

Overall great experience. The team worked very hard on our behalf to create the best deal with very much recommend.

Lyric n Karen were great to work with I highly recommend asking to work with them!

Lyric was great! No pressure, laid back. He listened to what we wanted and didn’t want. He arranged for us to drive 3 different models - 2 times. We were Very happy working with Lyric.

Travis was great. We were impressed with how he listened to our needs and preferences. He was incredibly patient and took the time to answer all our questions. He made sure we picked the right vehicle to suit our needs.

We've purchased cars there before and felt comfortable going there again. The used car warranty was much better than others.

Great to work with and made sure everything workable for us. The team did a great job all around!

The folks at Oakes Kia are quick, honest, and professional. I would definitely recommend Oakes Kia!

It was a weird experience they could have put a new bed cover on the nice Tacoma that I bought

We just bought our second vehicle from this dealership and working with Chip was yet again a wonderful experience. I honestly can’t say enough wonderful things about this place. Chip managed to squeeze us into his busy schedule and get us taken care of within a couple of hours. My husband and I are once again happy customers of Oakes Kia. Thanks again, Chip for making this process a breeze! Merry Christmas y’all!!!

This dealership is very friendly, professional, quick, Very efficient, And family appropriate, They make it very easy even if you have kids with you during the process.

Best car buying experience ever. Professional, courteous and not pushy. I would recommend this dealership to anyone and my Telluride is great. Kevin is a great salesperson. Christian is a great manager. Very respectful. Ramzi was the finance manager and didn’t push anything at all but was great at what he did.