Customer Testimonials North Kansas City

Lacey was great! Easy to talk to and didn’t beat around the bush. Great worker, super friendly.

Travis ,Seth,and Ramsi did an amazing job !! Fast great service detailed information highly recommended

Chuck was very helpful getting me into a car I like! Highly recommend coming to see him!

Chuck Henn/Oakes Kia was great to work with. Definitely recommend him if you are looking for a new vehicle. Thanks Chuck!

Oakes had a great selection and very friendly staff. My vehicle was stolen, between that and going through the insurance process, I needed something to go my way. Oakes staff was always available for questions and concerns during the whole process. Darren was my sales guy and he was always quick to respond. He was attentive but not overbearing, which I greatly appreciated. I'd recommend this dealership for anyone needing a quality vehicle and a smooth buying process. Go see Darren for your next purchase!

Lyric is professional and great to work with.

Team members were very helpful and informative! Even when we had to stay late to fix some document issues, the staff remained happy to be there.

Amazing experience at Oakes Kia!!! Jonah helped me get my new Kia Sorento and I have been wanting an suv forever! They helped as much as they could to get the price to where I needed!

Best fastest new car purchase I’ve ever had. Logan, answered all my questions and provided excellent customer service. I Would definitely recommend that o family and friends.

Great service no pressure answered all questions took care of most things before came to dealer quick and painless very satisfied

Just want to say hey big thank you, to Lacey and the team at Oakes Kia!!! Great customer service,from the moment my family and I walked in we felt the warmth and welcoming. Thank you from Tashoy and family

I had a great car buying experience at Oaks Kia. I knew exactly what suv I wanted, but was financially worried due to the things going on in the world today. Lacey was wondering, she was so patience and hassle free. Thank you Mikayla for working so hard and heping me feel at ease. Great customer service throughout my process!

Lacey Nichole was such a great person to work with. She was truly had the patience’s, understanding, and knowledge! Would 100% recommend working with someone like Lacey. Thank you so much for working with me and making things easy for me!!! Happy customer

Jonah Hale helped me get a lower down payment , as well as a lower monthly payment & lower interest rate all while getting me into a newer car than I originally planned to purchase! 10/10 Best sales consultant, I would definitely recommend him to anyone going to Oakes Kia :)

The whole team there was friendly and easy to work with. Travis Petrovich was a very helpful sales rep the finance people were great Ramsey was amazing to deal with Price was great people were better

It was a wonderful experience and it was a very good experience. Lassie

Darren Iverson worked to get me exactly what I wanted! Everyone is very friendly and helpful!

Very nice and was super simple to work with.

All was perfect

Travis P made my experience easy and smooth. He was knowledgeable about all the features - safety, entertainment, functionality, etc. He did well explaining everything. Overall just good vibes from him.

Lyric was amazing to work with! He went above and beyond to help us get a better rate as well as extra things for our new car! He fed our kiddo who was tired of being at the dealership and was just a nice person in general! Ask for Lyric when you come in to Oakes!

We had a great and insightful experience at the dealership and our car salesman Dashon Adams was outstanding he worked hard to get us in our 2025 Kia K4 he also provided us with detailed information and instructions for all the vehicles new tech. I would definitely recommend if you're looking for an affordable stylish gas saver to check out Oakes Kia they will get you going in the right direction 100%. Dashon Adams aka Dash will make sure you are satisfied with your options.

I would like to give a warm thank you to a sales representative that blessed me with a car I did not believe I would receive. I would like to thank Dashon Adams for getting me into a 2025 Kia K4 yesterday. He was straightforward with the process from beginning to end. He made sure he explained everything throughly. This guy is fairly new and he did his thing not only he got me in a brand new car but he also managed to get me into my brand new car with $0 down payment I can't tell you how overwhelmed I am about this. And for the rest of the team the finance team thank you so much for helping my husband and I as well you guys helped play a big part of our blessing as well. We will definitely recommend everyone who needs a car to you guys and make sure we tell them to ask for Dash Aka Dashon Adams thanks

Marion is great and gets things done

Marion Martinez was wonderful to work with.

Logan Gaynor was extremely friendly and helpful with my car purchase.

Kevin and the Oakes Kia crew were great to work with!

My sales person Patrick was excellent! I am elderly woman and Pat was very careful to make sure I understood everyhing involing the purchase of my car. This was ainless and a pleasure car buy. Highly recommend Pat.

KIA PAT, was amazing at excellent customer service. He made the experience so fun, rewarding and easy! Thank you Pat for taking good care if us and putting us in a good reliable vehicle.

Kia Pat made my elderly mothers car buying experience easy and painless

So far my experience with Oakes Kia has been excellent. From first interaction with them everything has been positive. Marion was able to work with me through the whole purchasing process. Being that I’m in the state of Hawaii, there definitely was and still are some serious logistics and concerns and Marion has assured me the confidence that everything will work out on Kia Oakes end. I really appreciate him keeping me in the loop with the updates and just overall peace of mind. Keep up the great work and thank you so much.

What a great experience. Chip Bashir and Cristian Arechiga are class acts. Honest, extremely helpful, not pushy. I would recommend purchasing a new or used car at Oakes Kia.

Logan did great with answering questions quick and affectively. He was attentive with all questions that were asked. Great customer service!

I cannot say enough good things about this place. They are so helpful. Highly suggest Jonah to work with!

Logan was super accommodating and made our experience quick and hassle free! 10/10 recommend!

Very easy to work with. Helped find the vehicle at the price I was comfortable with.

Friendly and accommodating. Worked hard to make sure I was happy and comfortable with my purchase.

Great hassel free dealer worked with us to get a great deal

Come See this young man he’s awesome

Lyric was great to work with!

Thank you chuck for going to the end for me you never quit nor got discouraged you kept hope alive n even finish with me leaving as a satisfy customer

Lyric was very helpful and professional and did everything he could to help me out in a timely manner

I would like to say thanks to all those who helped me buy a car yesterday! Dom was amazingly helpful! The finance manager was equally helpful! They all went above and beyond to help me through the process! Highly recommend this company and their employees!

Great experience. Darren was very helpful and reasonable.

Marion did a great job. Helped me get what I needed.

I had a great experience with Marion overall. He stayed consistent with reaching out and making sure i got the exact vehicle i wanted . I recommend him to anyone looking for a new car !

We purchased a new Telluride from Oakes this weekend and had the pleasure of working with the up-and-coming rockstar salesman Jonah. He was amazing to work with, informative and engaging without being overly pushy. He worked hard to help us get our deal done! Jonah is genuinely interested in helping people and I would recommend him to anyone!

This dealership is great! I had the pleasure of having Chip B as my sales representative and I can't say anything about him but how great he is. I'm an older guy and I have bought many cars in my life and he is by far the very best one I have ever dealt with. My hats off to him and the whole dealership for an outstanding job. You made my day and will always be remembered in my thoughts. I wouldn't buy a car anywhere else. Thank God for you.

Kevin breaks the mold of your prototypical “car salesman” which is a breath of fresh air. He is extremely personable and approachable. My trade in was effortless and hassle free. He made sure to get me in and out as efficiently as possible, which was very important for me. But Cristian has to be the best sales manager around. Dude is genuine, wish every dealership had a guy like him running the show.

Logan was great! He worked with my and my husbands work schedule conflicting and made car buying super easy!! Will definitely use him when we upgrade!

Chip Bashir appreciation comment! We had been in communication with 4 different Kia locations over the course of a week, and WOW did Chip stand out. Beyond his expertise and experience, he treated the whole process like a genuine human connection. He was personable, and you could feel the emotion in his emails. It wasn’t just about making a sale for him—it was about building a partnership. His knowledge and effort wasn’t contingent on whether we were coming in for a test drive. When we were leaning towards another location, it was solely because of the interior color. We wished that vehicle had been available at Oakes, just so we could’ve given Chip our business. But even then, Chip didn’t just stop responding to us like another location. He was truly a world apart from the others we interacted with. We deeply appreciated his approach and who he is as a person. If you're looking for a great experience, do yourself a favor and ask for Chip.

In need of a very good used car, Tim Hodde was able to find me one that fit perfectly for what we needed the same day I contacted him. We had to communicate via text because of my work and got the car the next morning. Great job !

Great experience at Oakes with Darren (and the assist from Dashon). We love our new (to us) Subu and the whole team was on point from start to finish!

Had a great experience. Lyric made this process easy, found me the best deal and wasn’t pushy at all. Would absolutely recommend!

KIA-Pat was great to work with!

Thank you, Darren, you made today so much and easy for a somewhat first-time buyer.

Kevin was awesome from start to finish.

Amazing service from Marion ! Very nice, very understanding, very patient. He understood that I had a set budget and gave a great experience buying my first car. If I could give more stars I would. I highly recommend!!

Logan was very helpful through the whole process! He was able to find us the exact car that we were looking for and walked us through the process from top to bottom! Definitely recommend him to everyone!

Chuck was great got us in and out. And worked with us to make sure we got everything we needed !!

Great to work with!

Logan is awesome. 10 pts solid work. Knows his stuff and was honest and straight forward the entire time.

Dom did a great job of helping me find the right car that I wanted within my budget. Really appreciate his help today!

Great, fun group to work with. We enjoyed our experience. Picked up the vehicle the next day (early) and it was ready as promised

Kia Pat. Be back Monday. Thank you so much. Easy to work. Happy customers

Great experience purchasing a car at Kia Oakes. Jonah and Chuck walked me through the process. Fair and fast

Kia pat was so much help! He throughly explained everything going on, and never left me confused. I really do appreciate people like that.

Went to see Logan Gaynor at Oakes Kia. Very professional and helpful. He made everything quick and easy.

Recently bought a new car from Oakes and am incredibly happy with my purchase. I went in letting Tim Hodde, my sales specialist, know that what I wanted most in my car was affordability. From the very beginning he was incredibly helpful and worked with me to find what I wanted without any added pressure to spend more money than I wanted to. This was the first time while buying a car that I didn’t feel like I was being manipulated. He was very accessible throughout the experience even being available via text to answer any and all questions I had. I felt like he truly respected my financial mindset above all else. I would highly recommend working with him when looking for a car. That being said, my experience with the financing associate was probably one of the most uncomfortable experiences I’ve ever had when making any purchase in my entire life. After setting everything up with Tim, I was brought over to financing with Ramzi Alamawi. He started the experience by telling me that he saw that I was declining some of the add-ons for my car in the effort to save money. He told me he went ahead and declined most of the other add-ons but wanted to offer me the extended warranty at a discounted rate. I heard him out on his offer but soon told him that I was happy with the standard warranty and didn’t want to increase my monthly payments any further than they were already. Immediately his demeanor changed and he became visibly angry. The customer service charade completely dropped as he fumbled with the iPad pen to draw a line at the bottom of his digital whiteboard saying “okay then just sign here to decline if you don’t want it”. He further discounted the extended warranty, which I again politely declined. He told me that I was making a mistake, and that I “should have just leased this car”. He then said “I’ll just get the papers to have you sign and you can go”. He rapidly pushed paper after paper in front of me to sign with minimal explanation as to what it was I was signing. I didn’t feel like it was okay for me to ask questions and I really needed to buy a car so I signed them anyway. Again he asked if I wanted to buy the extended warranty with cash today instead of financing. I told him no and that I was happy with the three year warranty and am willing to take the risk of any repairs after that. He said “are you a gambler?” To which I replied, “I guess I am today”. He dropped a stack of papers in front of me, said “okay come here so you can pay and then you can go”, and walked out of the office to the reception desk. I picked up the papers I thought were mine to keep and left some I wasn’t sure about. After paying he handed me my receipt, said “okay here you go”, and went back to his office without another word. I would highly recommend working with Tim and everyone else that I encountered at Oakes but would caution anyone to avoid working with Ramzi Alamawi.

Marion was awesome helping us find a new car!

I had a great experience buying my 2023 Kia Sportage. It was quick, smooth and they have went above and beyond for my car buying experience. Alec was our salesman and he was great, highly recommended. Love my car!! If you are looking for a vehicle, this is the place to be.

My experience working with Dom and Logan was AMAZING they were kind, polite and professional!! Dom went above and beyond to make sure that I was placed in the vehicle that was great for me. Logan got everything done and even made sure the final process of this car buying experience went smoothly. I give them both 5 stars and I’d recommend anyone to ask for Logan or Dom when buying a vehicle from Kia.

Completely impressed by the customer service Steven showed me and my family! The process was easy and we got the car we wanted! The entire staff during our visit was extremely helpful. Thanks Steven for getting the deal done from out of state….

We had the best experience with Marion Martinez. We haven't ever had anyone work so hard . He would say this one. Then I would say no. Then he would find something else. I have worked in Customer Service for 20 years. I would say he is very special . It warmed our hearts. You don't find people like that anymore.

I have enjoyed working with Steven Carroll at Oakes Kia. He truly seems to care about his customers and wants everything to go well for them. I feel like I received a fair deal at Oakes Kia.

★★★★★ Dom at Oakes Kia made my car-buying experience seamless and stress-free! He was knowledgeable, patient, and never pressured me. His professionalism and friendly approach set him apart. If you’re looking for great service, ask for Dom!

Patrick was very accommodating and got us a great deal.

Logan made my car buying experience very quick and seamless

Had an awesome experience with Chip! Highly recommend!

Kia Pat went over and beyond

Just got my new car and I’m so in love. Chuck Henn made it a very easy process, such a big help as always and called me to make sure everything was going still rolling smoothly a few days later, haven’t had this experience elsewhere!!!

Second time buying from them and smooth each time. Steven was great to work with taking a challenging situation and helping to turn it around.

Best experience I had definitely recommending Mr. Henn to my friends and family.

I drove 3 hours just to go to Oakes Kia- hands down worth the drive! Lacey and Seth definitely made sure everything was taken care of in a timely manner!

I am a first time buyer, and Steven was amazing to work with! He is super knowledgeable and made it all super easy!!

This was the best car buying experience, I have ever had! The staff members I met were all polite and helpful, with no uncomfortable sales pressure at all! My salesman, Marion Martinez was amazing every step of the way! He was so accommodating and helpful. Even after the sale he Via FaceTime me and walked me through the many features my new car offered. I will definitely come back to Oakes in the future, they have won my business! They even delivered my car to me, and I live in Omaha, NE! Thanks guys for making car buying fun again!!!

Awesome sales men. Gage was excellent. Thank you Oakes dealership

Lyric and Gage were awesome. We stopped in and gave us a great price on our trade in. We drove off in a new car. Thanks

Lyric is the one guy to ask for. Everyone in the dealership was nice and helpful. We will use Lyric again.

Dom was amazing! It was a busy Saturday but didn’t make us feel left out since he did have a client before us. He handle us with grace and got us what we came in there for he never pushed us for things we weren’t looking for. He had a young man helping him today and he was equally helpful and friendly. Couldn’t have had a better experience. Good work boys!

Excellent atmosphere, super nice. We have one of those "unique circumstances " and Travis made it work for us!!

Travis was sooo awesome. He bent over backwards to help me and I am over the moon!!!

Excellent customer service. No pressure and very responsive.

good service. i recommend this agent .

Came in 2 days after my car was deemed a total loss and lacey helped me tremendously in getting into a newer vehicle within my price range. Lacey is a long time friend and was even in my wedding so I felt comfortable giving her my business. I would definitely go back to her in the future! Thanks lacey!!!!

Lacey Nicole was very professional and she got us in a car that we was very pleased with

Tim worked with to through several test drives, answering all of my questions, and ensuring I felt both comfortable and free to explore my options. The low pressure environment at Oakes Kia is a breath of fresh air. I went in prepared to walk away and when I told Tim I needed the night to make a decision, he didn’t pressure me. I went back the next morning and purchased my new K5.

Logan and Chuck made the trade in process seamless and simple! Would highly recommend!

In a bind and needed a car quick. Oakes Kia is the best. In and out in 2 hours. Our salesman Lyric was great!!! This is the 9th vehicle I've purchased from Oakes.

Travis Petrovich was awesome and so helpful! He made purchasing my new car so easy! And Kia Pat provided great entertainment. ❤️