Customer Testimonials North Kansas City

Blake was amazing and very helpful!

I had a great experience with Mr Jonah we been talking for two months and I we finally met him and he hard on getting me a car it work out. Thank you

Marion was super helpful in helping me navigate buying a new car when I had no plans to after a vandalism incident. He was incredibly patient in my indecisive-ness & answering all of our questions.

Thank you so much for you help Bailey Boggs I really appreciate it all you did for me and my husband I’m leaving so happy w my new car thank you again

A great car buying experience. Kevin was great!

marion martinez did an excellent job at helping us understand everything i was signing and what i was getting.

Great job Kyle

I've bought three vehicles from Oakes (my car and my wife's car) and have been getting my vehicles serviced here since they opened. I have had nothing but positive experiences; Jonah Hale is an exceptionally personable and helpful salesman (who didn't try to steer me toward the pricier EX option of the vehicle I wanted because he knew the extras at that tier weren't practical for what I needed), and pursued the best financing rate we could get with a dogged determination, and provided a great, no-nonsense breakdown of financing and warranty options. I'm confident that their exceptional service will keep me from needing their help on the sales/finance side anytime soon, but I'll still gladly come back to Oakes for regularly scheduled maintenance thanks to their comfortable waiting room (stocked with excellent snacks) and knowledgeable and helpful service staff.

Travis is an awesome sales person. He answered all my questions and made my purchase smooth and hassle free! He's very knowledgeable and was great to work with. I'll definitely shop here again!

From time of our phone conversations to meeting in person, both Jonah Hale and Steven Carroll have been nothing but personable and professional. Our family had no intent on purchasing our new vehicle initially, but are so happy that we did. Both gentlemen were soft spoken, helpful, and genuine. Their honesty, gentle spirit, and knowledge about the vehicle selection were helpful in making our decision. Go see Jonah Hale at Oakes Kia for your next vehicle and use Steven Carroll for your finance needs!!!

Lorraine De La Isla was amazing and made the process so easy. I really like Oakes. This is my second car from them!

Jonah was so awesome and quick to help us out with buying our new family car! He kept it short, sweet, and informative tailored to just our family with small kids! So thankful he could help us out! Thanks Jonah!

Pat was the best

Brian Wildman at Oakes Kia are very nice, honest, and professional. He was great to work with and I would recommend him to others who are looking to buy a car new or used. The finance part with, Steve, was extremely long (more then what’s normal) and when you say no to something being added on they keep trying to get you to add it. I understand that’s the finance guys job but when someone says no the answer is no, move on. Steve was nice too though-don’t get me wrong. Overall I’d recommend Oakes Kia and HIGHLY recommend Brian Wildman. He even put a thank you note in the car which was a nice touch and appreciated.

Deshon Adams was prompt with meeting us as soon as we got to the dealership. He was helpful to any questions or concerns we had and answered them with a smile. He seemed genuinely concerned with helping us find the right car to meet our needs.

Dashon Adams was great to work with

Brian Wildman was professional and personable when selling our daughter her Equinox. He was a pleasure to work with. Explained everything in detail and worked the best deal for her life. I suggest if you go here to ask for him personally.

Professional, and up front with information.

Gloria was fantastic!

Kevin and Bailey did an awesome job explaining and helping with financing

Kevin was very helpful , and insightful .

Marion was very nice. He provided prompt service and was very friendly.

Marion was very nice to work with. During the negotiation process, he took our concerns with importance and was willing to work with us. Would highly recommend!

Kevin Was Amazing! Made us an offer that we absolutely couldn’t refuse! Ended up buying out right, but had awesome deal if we went financing route!

Lorraine at Oakes Pre-owned was awesome! Her and her team helped us every step of the way and made buying a vehicle so easy. Even the paperwork was a breeze!

Darren Iverson helped us buy a used car at Oakes Kia. He was kind, respectful, and super helpful. I didn’t feel pressured to make a purchase at all. I would recommend Oakes Kia to my friends and family members if they’re in the market for a new or used vehicle!

Theo sold us our newest car. He was the best and helped us get into the dream car we didnt think we would be able to have. He worked hard to make sure we were happy with our car and our service. Thank you Kia, Theo, and Tim for getting us set! The whole team including warranty, financing, and management were great!

Amazing experience purchasing my first car from Lorraine! She was so helpful and very sweet throughout the entire process!!

Theo at Oakes Kia was the best. He was helpful and he got me into an amazing car. I will definitely be referring my family to him.

Great experience buying our new Kia Telluride. Theo was a pleasure to work with from the start. He was very knowledgeable about my car. Thankfully he had the patience needed to deal with us. Walking us through all the necessary steps. My car has more bells and whistles than I can imagine. He helped walk me through the necessities and will help me when I have time to go over the special features. I recommend you go see Theo if you are looking for a new vehicle.

Kia PAT, and Chuck were amazing!

I couldn’t be happier with my car-buying experience! Travis went above and beyond from the moment I walked onto the lot. He was professional, knowledgeable, and genuinely listened to what I was looking for. There was zero pressure, just honest advice and great customer service. He made the whole process smooth, stress-free, and even enjoyable. Definitely would recommend Travis for anyone looking for a new or used car.

great overall experience from travis

I recently purchased a used vehicle from Theo. I was not in the market for a car that day. My old Kia, a 2013 with 300,000 miles on it, had recently had a part failure and I was there to have it repaired. He asked me to look into purchasing another vehicle instead of continuing to sink money into an older vehicle with an excessive number of miles on it. Theo was incredibly knowledgeable, and we looked at several used vehicles before I settled on a 2021 Kia Forte GT. There was no pressure. He had a sincere desire to make sure I felt confident in my decision. Everything was clearly explained, and they were upfront about all costs—no hidden fees or surprises. The Kia GT was very clean, looked well-maintained, and in excellent mechanical condition. They even set me up with a full tank of gas before I drove it off the lot. If you’re looking for honest, trustworthy, and kind individuals who truly stand behind the cars they sell, Kia employees are who you need to go to. I couldn’t be happier with my new car and highly recommend Kia to anyone in the market for a quality used car. And please ask for Theo.

Wonderful experience all thanks to Kyle! Kyle was very kind and super helpful, will be sending everyone to Oakes Kia!

Recently purchased a 2025 Kia Soul for my daughter. Theo was a tremendous help and really condensed the process for us. I would recommend Theo in the future.

Marion Martinez was very helpful. As a long distance purchase. Things have been very smooth. Pleasurable experience.

Bought a Kia Soul from Brian and Pat. They were awesome to work with. Brian walked me through everything, explained the car systems and went over so the paperwork with me. Worked with me on financing and I'm very happy with what I paid. Very good car buying experience. Highly recommend this dealership and these guys to work with.

Kia Pat is amazing! He worked really hard getting me the best deal. He's attentive, honest and funny. Thanks Kia Pat!

Kyle was awesome to work with! He was honest, knowledgeable, and made the whole process smooth from start to finish. No pressure, no games—just great service and a genuine effort to help me find the right car. Highly recommend him if you’re looking for someone who actually cares!

Logan G. Is a great salesman. Addressed concerns and never was pushy. Easy to work with and transparent thru the entire process. A 100% straight shooter. Would do business anytime with this guy!!!

I had a fantastic experience working with Kyle Campbell! From the moment I walked in, Kyle made me feel welcome and taken care of. He’s not just a great salesman—he’s genuinely helpful, knowledgeable, and patient. He took the time to listen to my needs, answer all my questions thoroughly, and helped me find the perfect vehicle without any pressure.

I had an awesome experience working with Kyle Campbell at Oaks Kia. From the moment I walked in, Kyle was friendly, professional, and genuinely helpful. He didn’t pressure me like some salespeople do, he took the time to answer all my questions, helped me compare a few options, and made the whole process smooth and stress-free. You can tell he knows his stuff and actually cares about getting you in the right vehicle. Highly recommend asking for Kyle if you’re headed to Oaks Kia!

Kyle was great to work with and made the process of purchasing a new vehicle easy!

Jonah and Gloria made the entire process easy and enjoyable!

Worked with Darren and Megan and it was a lovely experience for what the haggle is worth. Thanks Oakes!

Great experience with oaks kia. Delt with pat and Brian very good folks to deal with. We bought a new kia sportage...love it.

Knowledgeable. Efficient. And Kind. We work with Gage Johnston every time!

Dashon did a wonderful job trying to get us the best deal. I recommend Dashon to help anyone wanting to buy a vehicle

Blake Reynolds was super helpful finding the right car and getting us all set!

Chuck was smooth with it. Calm and collective for sure. Good dude to do business with! Definitely would recommend

Theo Hart helped my husband and I make our first car purchase, he was very informative and made the process easy!

Oakes Kia made the process of buying a car a lot easier than I thought! Theo worked with us for hours and went through countless different options with us. I definitely recommend them!

Very Nice and an Amazingly Welcoming Gentleman

Kevin was great to work with thru the whole process of my trade in & purchase of the new car.

Chuck was fantastic and got us everything we needed!

Travis was very helpful and friendly. Seamless experience.

Gloria and Lorraine were very helpful and extremely respectful to all of my questions and requests. Had a great experience at this dealership with these ladies.

I had a phenomenal experience working with Mr. Steven C. when purchasing my car. I originally went to the dealership to buy a vehicle for my niece—and ended up getting one for myself too! I had been shopping for a used car for about six weeks, and Steven’s approachable demeanor, professionalism, and deep knowledge made all the difference. What really stood out was how he went above and beyond: when I had to return to work, he personally delivered the car to me—talk about service! He also guided me through the financing process, making everything smooth and stress-free. There was absolutely no pressure, no hassle—just a straightforward, fair deal. Steven truly advocates for his customers and works hard to get you the best deal possible. If you’re in the market for a car, do yourself a favor and ask for Steven. Thank you again for making this experience so easy and enjoyable!

Lorraine and Gloria were so personable, professional, and helpful! I had a great experience!

my guy chuck was phenomenal, great communication and cooperation, even invited chuck to our family cookout! amazing guy

Kia Pat was awesome and more than willing to do everything he could to help me in the car buying process.

Gloria and Lorraine were great. They answered all of my questions and gave me a direct answer to anything that couldn't be promised. They made this process easy, which is not common for many dealerships. I would highly recommend them both as well as this dealership as a whole.

Kevin and Carlos were great - and fast!

Kevin got me approved and sent out with a perfect hyundai !

Kevin and Max were great, they did everything they could to get my daughter into the vehicle she really wanted. Success!!

Lorraine was so helpful when I bought my Kia Soul. The whole staff is amazing and offered excellent customer service. They made the process smooth for me. It was a super quick process. So stress-free!!!!!

Kia Pat is the best period

My husband and I worked with Jonah! He was very knowledgeable and really listened to our desires for a vehicle and he made it happen! Thank you to the crew at Oakes Kia!!!!

Jonah and Brian were great! They were very professional and helpful. Without them we would not have been able to make a deal. Thanks Guys

Great experience with Kyle Campbell buying a car for my stepdaughter.

Great. Friendly. Kevin was super patient and very knowledgeable.

Travis was wonderful to work with. He was friendly and responsive to our questions. He made the buying process easy!

Mannnnn look! This man spent 6 hours with me and my mother and little sister and we left out with 2 brand new cars..we had a little speed bump getting myself a car but DARREN worked for 2 hours rearranging numbers and looking for lenders until we found one we agreed on..he’s very professional and patient ..highly suggest Oakes Kia and deal with DARREN!

Came in with my mom & brother & walked out with 2 cars! It took 6 hours but that’s because they worked with us until we had what we wanted & we were satisfied! Darren made the process durable & I will gladly do it again!! Oh & he’s the TOP SELLER! BIG DAWG!

Kia Pat it's Bettu

Our salesman, Kyle Campbell, was great to work with from day 1 on our vehicle purchase. The sales manager and the team at Oakes were friendly and worked hard to get us a great deal with good interest rates on our new vehicle. It was as low stress as buying a vehicle can be.

Gage Johnston was a fantastic sales person! We felt so comfortable and well taken care of.

Darren was quick to assist and make a deal happen! No pressure to make it, sent plenty of photos and videos, receptive to feedback and was quite friendly. Sent everything as asked and was upfront in the whole process. Don’t be afraid to reach out and make a deal happen! Used 2023 Ioniq 5 Limited

Gage Johnston is a very seasoned and knowledgeable customer-friendly salesman; a pleasure to work with. A lot of patience with our back and forth that he worked through with us and got us into a car that was, at the end of the day, the right car for us. No pressure sales, just a sincere interest in our car wants and car needs. Thanks Gage!

Steven was amazing! He was very kind and informative and helped us find the right car for us. He was very patient and we thoroughly enjoyed our experience here.

I cannot say enough amazing things about my experience with Steven at the Kia dealership! As a girly on the hunt for the perfect cute mom car for the girlies, Steven totally understood the assignment. He was so sweet, patient, and incredibly knowledgeable — he really took the time to help me find a car that fit both my lifestyle and my personality. This was my very first big girl purchase, and Steven made it feel so special. He never rushed me or made me feel overwhelmed — just genuine support and guidance the whole way through. I left feeling confident, excited, and totally obsessed with my new car. If you’re looking for someone who truly cares and will help you find your perfect match, ask for Steven! Now excuse me while I drive around in the cutest car ever — thanks Steven!!

I cannot say enough amazing things about my experience with Steven at the Kia dealership! As a girly on the hunt for the perfect cute mom car for the girlies, Steven totally understood the assignment. He was so sweet, patient, and incredibly knowledgeable — he really took the time to help me find a car that fit both my lifestyle and my personality. This was my very first big girl purchase, and Steven made it feel so special. He never rushed me or made me feel overwhelmed — just genuine support and guidance the whole way through. I left feeling confident, excited, and totally obsessed with my new car. If you’re looking for someone who truly cares and will help you find your perfect match, ask for Steven! Now excuse me while I drive around in the cutest car ever — thanks Steven!!

Best place to buy your vehicle!! Steven Carroll was great to work with along with the rest of the employees!!

Lorraine and Del were fantastic to work with, made the process smooth and easy. Love our new car!

Great experience buying our new Kia Telluride

The customer's experience with Dashon Adam’s was amazing! He was knowledgeable about the car and its features, answering all questions with patience and clarity. I highly recommended him for a great car-buying experience!!

Marion was amazing!!! He really worked hard to get me into a car that was right for me!!! Excellent customer service!!!

Logan was probably the best salesman I have ever worked with. Took excellent care of us. Patient, knowledgeable, courteous, and friendly. We’ve had bad experiences at other Kia dealerships, but here, with Logan, it’s been so smooth and easy. Couldn’t speak highly enough of him.

Logan Gaynor was the best! He was very patient with us as we had quite a complicated deal. But he was able to work out us trading in one car and buying two Kia K4s!

Lorraine De La Isla Thank you so much for being amazing and for providing me with an exceptional experience. You are a great Asset to Oakes Auto. Everyone Kindly meet with Lorraine when you visit to buy a car at this dealership, she will provide you with an exceptional car buying experience.

Dashon Adams is the best Kia Rep I have ever used!

Gloria and Jonah gave us such an amazing experience with the purchase of our first SUV, they were very kind, professional and patient with the language barrier, I definitely would recommend them if you want to get a new car at Oakes Auto

I had a good experience buying a used car at Oakes Kia. Theo (and trainee Bailey) were patient and not pushy at all. Overall it was a relaxed, low-stress transaction.

I had a 5 star experience with Kyle Campbell buying my new kia at Oakes Kia!

Jonah Hale was super helpful and knowledgeable!

Great customer service!!!

Lorraine is awesome ..she really helped me out with everything and she answer all my questions that I needed made the experience 10/10..and love my purchase thank you Lorraine

CHUCK HENN IS THE MAN! I called Oakes Kia to inquire about a used Lexus I found on Cars.com. I live in DFW (Texas) so there was some doubt in my mind that this transaction might go sideways. NO SIR! The car was beautiful inside & out! We took care of most of the paperwork remotely so I only spent about 30 minutes total in the dealership and then got me some BBQ. Go see CHUCK HENN @ Oakes Kia for your next car purchase!

Lorraine is awesome ..she really helped me out with everything and she answer all my questions that I needed made the experience 10/10..and love my purchase thank you Lorraine