Customer Testimonials North Kansas City

Travis was very patient and kind with us. He made buying a car fun. Even offered snacks while we waited, and help keep our son entertained.

Dustin Hazlett did a fantastic job during the sales process. I appreciated his professionalism and commitment to good service.

Dustin was a huge help finding my new car!

All employees are super friendly and kind. Never pushy and listen to all concerns you may have. Gloria Lillich was extra friendly and attentive. She kept us informed through the whole process. Never once tried to push a different car or extra services.

Karen and Chuck were so sweet and helped me find the car i needed, super grateful that i ended up with someone like her!!! 10/10

Bailey did an amazing job. Efficient and very helpful. 5 stars

Lorraine De La Isla was fantastic to work with. Appreciate how she worked diligently to get us into a new car and she is super kind and energetic. Very easy to work with and makes you very comfortable.

Travis was strait forward through the whole.proces,with questions I had to get the deal.done.for.the truck I been wanting for awhile ,thanks again Travis

Jonah was excellent and made the car buying process fun and enjoyable!

Bailey is absolutely AMAZING!!! She sold me and my partner a car and it’s a fantastic car and she made everything so easy and it was such a nice experience! Thank you, Bailey!!!!!

They were not pushy and willing to take the time to help me find what I was looking for.

Gloria made the process so easy. Made the numbers work where I was comfortable with. Highly recommend

We purchased a car last week and Gloria was helping us. She made the entire experience so great by not being pushy at all, answering all of our questions, and helping us find exactly what we wanted! We are so grateful to have worked with Gloria! Thank you!

Dustin was really helpful during this process. He was professional and helped get me into the right car. Karen was great too in financing.

Dustin was a great help at finding me my dream car at a great price!

Lorraine was great, very knowledgeable and professional. She listened to my wants and needs and made the deal happen.Thanks!

My family had a pleasant and easy experience buying our new Kia Telluride at Oakes Kia.

Excellent customer service! Really enjoyed the buying experience. Would recommend to anyone in need of a vehicle!

Had a great buying experience and absolutely love my new Telluride. I’ll be a repeat customer

I am one to buy a vehicle and own it for years just to not have to go through the hassle of buying. My experience here at Oakes Auto has me convinced that it doesn’t have to be a negative experience. Our sales person Bailey Boggs has been very polite and helpful the entire time. Very professional and great customer support. I highly recommend this dealership to anyone looking for a good car buying experience.

Above average car buying experience with Jonah Hale. Fair deal on trade in, talked into dropping VW for Kia, decent conversation and relatable, and he is holding us hostage until the review is posted. He enjoys doggies, Star Wars, and pokemon. He probably needs a girlfriend. Honestly though, great experience. Thanks Jonah!

Chuck Henn made my buying experience very straight forward with no hiccups, hope to have my new 4Runner for many years to come!

I worked with Lorraine my second time coming in, and she was amazing. As this being my first big girl purchase it was so nice having someone to break down the deal and explain everything. She was extremely helpful and patient with me during this process.

Had an amazing experience with Joanna Gonzalez! She worked with me to get exactly what I wanted and was such a pleasure to work with!!

Overall, great experience, everyone was professional and kind! Logan was patient and did a great job finding a car for me.

Today I came in to trade in and buy. Lorraine helped me today and my experience was absolutely flawless. Everything was incredibly smooth and I’m so ecstatic that I got into the car I wanted!!

If you're looking for a Kia in KC, save yourself the trip to the other dealers and just come here first. I shopped around at several other places and dealt with a lot of back-and-forth, but Oakes Kia was a breath of fresh air. Travis made the whole experience smooth and stress-free. I’m really happy with the deal I got and will 100% be coming back here for my next vehicle.

Dustin was great very helpful!

Bailey Boggs took care of us. Fast and efficient. Very transparent and informative.

Theo Hart was a great salesman and awesome to work with

Theo Hart was great to work with and helped us get a good ride.

Gloria was great. She helped us learn the features in the car. Finance team was also very helpful. Give it a 10 out of 10.

Traded a 22 Silverado zr2 for a 2022 TRX. I came from Omaha and was hesitant to make the 3 hour drive but Dustin Hazlett put my mind at ease and made the process of basically buying remotely super simple! I have no regrets making the drive out to MO for this beast of a truck! I highly recommend Oakes Kia and I appreciate Dustin's willingness and help to make this deal happen!

I was helped by Lorraine and her customer service was amazing! Very nice and very knowledgeable

Lorraine was very friendly and professional.

Dustin H was awesome!

Bailey was absolutely wonderful! Despite no one really actively helping us at first, Bailey found us and helped us look for what we wanted. She was very friendly and professional and waited patiently with us on the financing department since it was a busy Saturday afternoon, distracting our kids with fun snacks.

Theo made my first car buying process super easy and took great care of me!

We had a great experience purchasing our new car with Travis. We’d recommend him anyone to looking to purchase their new vehicle at Oakes Kia.

Darren Iverson helped us sooo much when looking for our new car! We were here to tackle purchasing 2 new vehicles, and he made the experience great. We were here for several hours and he even made sure my pregnant self got some Raising Cane’s chicken strips after feeling woozy/nauseous and our financer Chris Craig was wonderful too. Truly unmatched customer service!

I had such a great experience working with Jonah! He’s incredibly honest, laid back, and genuinely friendly — exactly what you hope for in a car salesman. He made the whole process smooth and stress-free, and he was absolutely wonderful with my young boys. They felt comfortable and included the entire time. I can’t recommend Jonah enough! If you’re looking for someone who truly cares and makes buying a car enjoyable, he’s your guy.

Darren and Christopher and the whole crew were amazing!! Highly recommend!!

Dustin Hazlett was great. So helpful and showed me how everything works!

Bailey Boggs is FANTASTIC. MORE THAN FANTASTIC! She is too notch and was so patient when I was having insurance problems! She’s awesome would 100000% recommend

We had a great experience working with Logan Gaynor to purchase my new van!

They do great work in their shop.Will go back for other sarvice.

Great experience. Jonah Hale is awesome.

Easy process and great customer service

Bailey was so helpful. Go to Oakes. You'll get treated right. 6 stars!!!!

Everyone I worked with at this dealership was 10 out of 10 stars. If you buy a car from Theo Hart, you will not be disappointed. Doug offered a great insurance rate. Steven made sure the financing went smoothly. In and out in less than three hours. They also have an incredible assortment of Cheez-Its. I will buy my next car here.

We just bought a KIA Soul for my wife! While we love the dealership we really appreciated our salesperson Gloria! Gloria was AMAZING! She was patient and not pushy. We did a number of test drives and she was kind and compassionate. She is a young lady that has the energy of a young person but the wisdom and skill of an older person. This is a great place to buy a car and when you go to Oakes Kia ask for Gloria you will be glad you did!! Thank you Gloria for your professionalism and patience!!

Had a great experience from start to finish! Jonah made it super easy and fast getting my wife in her new Sorento!

I had a really great experience with oakes kia. Everyone was very nice and friendly!

Dustin Hazlett did a great job in getting us in the perfect vehicle. It was a hassle free sales experience and he was hyper responsive to all our needs and questions.

Experience was wonderful!!! Ask for Bailey, she's the best!!

Gloria was an amazing sales person! She seems very knowledgeable and helpful throughout the process. I will highly recommend Oakes KIA!

It was a good experience with Kia And the employees were very nice and helpful . I would like to advise friends and family members to visit them.

Great atmosphere. No added pressure to purchase a vehicle. Great group to work with. Thank you.

Dustin was great they were able to work with me and get me a good deal.

Lorraine was phenomenal! Made the car buying experience easy and had all the paperwork ready to go when I got there. Would return to buy another car with her.

I don't usually write reviews but I have to today! Stacy Blohm in sales, the used car manager and the finance manager took such good care of me in an emergency. I can't say enough good things about them. I am a traveling medical worker and my vehicle was damaged (not by me). The repair was going to cost several thousand dollars on an older vehicle. I cannot do my job and see my patients without a safe running vehicle and this incident being unexpected, I was not exactly financially prepared. This team went above and beyond to get me into a beautiful, safe vehicle large enough for my equipment and worked very hard to get it in my price range. Then to top it off they added coverage they knew I would need because I dive so much. This team not only positively affected the quality of my life, but because of them I did not miss even one shift! I walked in at 10am and was out by 1. I didn't have to send strangers to my patients or leave them without care. With all my heart, thank you guys! My family will be using you for our vehicle purchases from now on.

Lorraine Delaisla was so nice and never pressured me. Found a car that would fit my crappy credit score and what I needed. Can't say enough on how nice and friendly she is.

My husband and i dont like pushy people and don’t really buy new autos very often. With that being said, we never felt that way at all when we visited Oakes Kia. From meeting our wonderful sales woman Gloria Lillich at the start to leaving with our new Telluride, the experience was easy and very friendly. Thank you Oakes and thank you Gloria for doing such an amazing job. We definitely will share our experience and recommend Oakes Kia to anyone looking for a new or used car. I’m

The low pressure approach to sales at Oaks Kia is fabulous. Our sales person (Travis) listened to what we wanted and what our budgetary limits were. He found several cars that met our needs. He continued to listen and modify the cars he presented as he educated us and we refined our needs. In the end we got a car that was perfect. I appreciate that there was a team of people supporting sales but I never felt pressured or neglected, just the right amount. Absolutely would return to buy another car.

Thank you Gloria Lillich you were very nice and did what u said u were going to do. I will recommend her to all my friends

Really enjoyed our experience at Oaks Kia. They were all knowledgeable, kind, and made the entire experience as comfortable as possible in our car-buying journey. Would highly recommend using them for buying your next Kia!

Jonah was great to work with! He made buying my car easy and fast. Very nice and helpful.

Gloria was very knowledgeable and so kind. She helped us find the right car, at the right price our daughter.

Bailey Boggs made buying a car a hassle free and calm experience! She is personable, kind, knowledgeable and went out of her way to make things easy for our family. She was fantastic to work with and I would recommend her and Oakes Kia to anyone looking to purchase a car. Thank you again, Bailey! We loved working with you!

Oakes Kia was great to deal with from start to finish! Jonah Hale was top notch in getting us in a 2026 KIA Sorento!

Lorraine delaisla was great she helped us get our brand new kia soul and really took the time to teach us about everything as first time buyers we thank you so much

Jonah was friendly, knowledgeable, and incredibly easy to work with. He turned what could have been a stressful situation into a smooth, quick, and straightforward experience. Excellent service — thank you for your help!

I can’t say enough great things about my experience working with Bailey at Oaks Kia! From the moment we walked in, Bailey made us feel completely comfortable and confident in our car-buying journey. We had our hearts set on a Kia Telluride, and Bailey went above and beyond to make it happen. What really stood out was Bailey’s knowledge, patience, and genuine care. They took the time to explain every option, walked us through all the features, and never once made us feel pressured. The entire process—from test drive to signing the final paperwork was smooth and transparent. If you’re looking for a professional, friendly, and truly customer-focused salesperson, go see Bailey—you won’t regret it!

Lorraine helped me! She was so knowledgeable and calmed my nerves about buying my first car. It was such a great experience.

Fantastic experience with Theo in sales and Steve in finance. This is our 3rd car from them. Theo worked with us on a complicated trade in situation and finding the right vehicle. He was patient, professional and a pleasure to work with. Steve was extremely helpful in explaining financing and service contracts. The Oaks group is genuinely interested in having a great relationship with their customers.

Great experience working with Theo in sales and fantastic working with Steve in finance.

Found on line what i was looking for. Traveled to oakes and was greeted nicely. Salesperson was great. No hassle on price...it is what it says. Everyone was very helpful and willing to beyond. Very happy with my purchase. Definitely recommend OAKES.

Jonah was an absolute pleasure to work with. He was not pushy at all, which was greatly appreciated as we helped our son purchase a new to him car. Jonah answered questions honestly and explained the process as we negotiated prices. The entire process felt low pressure and easy, which is pretty rare when you buy a car. We would absolutely recommend using Jonah for any purchase!

Dustin was amazing Great job!! Thank you for everything. You gained a Loyal customer

Chuck Henn was great, prepared when I arrived for my appointment and made the purchase easy.

Jonah Hale took great care of us.

Jonah Hale was very helpful for my car buying process!

Logan was transparent in our discussions and easy to work with regarding my new Kia.

I recently purchased a vehicle with the assistance of Stacy Blohm and she was fantastic to work with. After my first test drive, they had a trade-in offer for my car and a break down with my final payment I'd be facing ready in about 45 minutes. They also gave us a 5-day period to consider everything, where they would still honor the original trade-in price. Upon returning to buy the vehicle a few days later, Stacy remembered us and got the process started quickly. The process to get financing was very fast and stream-lined, and we had emails with copies of everything and access to our loan before we left the dealership. Stacy also followed-up afterwards with helpful videos, explaining some of the new features on my car that were new to me. Overall, it was a great experience and I'm thrilled with my new car!

Good customer service, they do care about the customer and try the best to get u what u came for , Lorraine was very nice and helpful and got me rolling same day , thank u guys

We had a great experience with Oaks Auto! Travis Petrovich behaved like a good friend helping you make a big life decision. We collaborated on the car, the budget, the features, and the final decision. We highly recommend Travis for your next car buying experience.

Chuck really worked with me to get the price and features I wanted in a vehicle. Thank you sooo much! I’m leaving feeling satisfied

Yesterday I traded in my 2015 focus for my Kia seltos! Gloria helped me through it all and helped ease the nerves of getting a new car! Lyric helped me in finance and was a BOSS! After so many of my friends and family have been oakes customers, they gained a new one here! Thank you guys for your hard work and even staying late to make sure I left in my new baby!

Always there for me when I need them, after a catastrophic motorcycle accident they were just the good news I needed.

Fast, easy! Kevin was great! Didn’t spend more than 2 hours buying my new vehicle!

Logan did a great job, perfect and easy to work with and was able to get me in the price range that I needed to be and was very quick. Highly recommend

Bryan M in service helped me n let me tell u this man rizzed me up he helped me immediatly n was very funny n professional made sure to check up on me, he found out I havent gotten my oil changed in a yr n immediatly rizzed me into getting it done that mans got my heart now I love him be needs a raise!

Staff was great to work with. They had a nice variety of the vehicle we were interested in. Very happy with our purchase.

I was very happy with the professionalism of all involved with me. And I felt like I got a great deal

Courteous staff, good selection of the vehicle we were interested in as well as color choices.

Bailey has been great

Gloria Lillich best experience at a dealership i have ever had

Gloria Lillich was amazing to work with! Purchased a K5 for my mother and she loves it!

Jonah Hale was awesome

Love love trying to get into a car with Darren he has been trying very hard and i appreciate it.