Customer Testimonials

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Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Jonah Hale
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
Dom was very helpful and explained the process thoroughly. He helped us review all options.
I had the best experience getting my first car. Cam Mathis made everything seamless and Oakes Kia in general made the process very easy! Loved working with everyone there. Highly recommend coming to get your cars from here!
Cam M was the best and he got the impossible done quick! Lorraine was also fantastic. They were very nice and efficient and got me the best deal. Very easy to work with!
Theo and Lyric were simply magnificent!!!. Very knowledgeable and That’s cute go gave us a great deal and made the whole experience painless and what it should be… Exciting cause you’re getting a new car.!!
We had all the help.thank you.
Blake was super amazing, he pulled the strings and worked through some complications for me to walk out with a car with no money down! He was very polite and helpful the whole time, he was very real about what’s important to get with your car.
I was in the market for a car and honestly expected the whole process to be stressful, but Anh made it surprisingly easy from start to finish. He took the time to figure out exactly what I was looking for, answered all of my questions, and never made me feel pressured into buying something I didn't want. What I appreciated most was how genuine he was. He was knowledgeable, patient, and easy to talk to, which made a huge difference. It never felt like he was just trying to make a sale. It felt like he actually wanted to help me find the right vehicle and make sure I left happy. Buying a car is a big decision, and thanks to Anh, it ended up being one of the best dealership experiences I've had. I love my new car, and I wouldn't hesitate to recommend him to anyone who's looking for one. If you're stopping by the dealership, do yourself a favor and ask for Anh. He deserves all the recognition he can get for the way he treats his customers.
Dominic Taibi was awesome! He had a great test drive route and was able to show us all the very cool features of the Telluride! Ask for Dom if you go!
Dominic T was very helpful. Stayed late for us to drive in 10 min before close. Highly recommend dealing with him for buying your new KIA.
Dominic Taibi was super helpful in getting me my new car! Stuck around until we showed up for our appointment 5 minutes before they closed and he didn’t bat an eye. Overall a great experience - thanks Dominic!
Jim Morris was fantastic! We brought our kids with us, and he was awesome with them the whole time. He helped us find the perfect vehicle for the family and worked hard to get us a great deal. Highly recommend working with Jim! He’s the man!
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Theo was very professional and helpful.
Blake Reynolds is the best salesman! Great energy makes a process that can be difficult very easy and stress free! Very happy to have him as our sales person for my first new car purchase! He is the one with the moped! Makes him super available anywhere at the dealership! Everyone is very nice here at Oakes Kia
Blake is the nicest salesman I’ve encountered. He assisted y daughter in law with a new car. She was very nervous and he helped put her at ease. Good job Kia and Blake.
Blake Reynolds was very helpful and accommodating while I was buying a vehicle. He was kind and upfront which made the whole process un stressful.
Blake Reynolds was great to work with when shopping for a certified preowned vehicle for my sister! Very knowledgeable and not your typical pushy salesman. If you’re in the market to buy a new vehicle come talk to Blake.
Theo Hart was very knowledgeable and professional. I would recommend him to anyone looking for a great buying experience.
Richard Dobbeleare in service took very great care of me. We found out there was a system error with my account but also needed my engine checked. Long story short, I was in a loaner for 40 days while the system error was corrected and received a new engine that fell under warranty. Richard made sure I did not pay a dime for my loaner since the original error was on Kia. While my car was with them, Richard communicated weekly updates with me. Anytime I have to bring my car in for maintenance, I look forward to seeing Richard. His staff is great and working with any one of them is a pleasure!
Dom B was extremely great to work with! Very nice and not at all pushy or anything. Listened and gave me exactly what I asked for
Zoe was amazing ! Finance department was fantastic and worked to get me within my payment range( Lyric was the Best). I got the car I wanted and the price point too. Smooth transaction! I would definitely recommend this dealership.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Theo was so easy to work with! Very pleased to have had a buying experience with him!
Jim Morris made the entire car-buying process an excellent experience. He was friendly, knowledgeable, and went above and beyond to work with me every step of the way. He answered all of my questions, made the process stress-free, and genuinely cared about helping me find the right vehicle. I highly recommend Jim and Oakes Kia to anyone looking for a great car-buying experience!
Shout to Jonah Hale at Oakes Kia North! Very informative, zero pressure, and helped us get our trade in handled with ease. Bruce made sure to get me all my numbers to me before I even walked in the door and answered all my questions as well! I’ve loved my Kia Telluride for the last 3 years and am happy to get into a new Carnival. Can’t say enough great things about Oakes Kia North.
We had an awesome experience with Theo Hart! Super knowledgeable about every question we had. It was a smooth experience and there was 0 hassle or haggling. Customer service was on point. Will definitely return and recommend to others!
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
Very nice and made sure I got the car
I recently had the pleasure of working with Gloria Lillich at Oakes Kia. Gloria was amazing! She listened to our concerns - responded to our requests and needs and made our experience First Class! Her dedication & respect for our process made her the compelling choice for our experience! If you are looking for a new or used ride - see Gloria first!!! Cheers !!
Amazing customer service from Jim
Bailey Boggs just sold us our second vehicle this month! SO excited for my Hybrid Telluride! Thank you Oakes Kia crew for taking great care of us once again….we will continue to support Oakes ourselves as well as referring our friends and family!!
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Bailey was extremely helpful and made the process go smoothly! If anyone is looking for a new or used car, she is a fantastic find.
Very helpful and very courteous. A very positive visit.
Shoutout to Taft at Oakes Kia for recommending Logan in sales. Logan was extremely helpful, honest, & not pushy at all. Even though we ended up buying from a private seller, I would highly recommend Logan at Oakes Kia! ⭐️⭐️⭐️⭐️⭐️
Don Braswell was incredible. Got me in and out and answered all my questions about my trade without any issues!
I had a great experience purchasing my Buick from Oakes Kia. Kyler was fantastic to work with throughout the entire process. He was friendly, informative, and honest, which made me feel comfortable and confident during the purchase. The team made the buying process fast, smooth, and stress-free. They answered my questions, kept me informed, and never made me feel pressured. It’s clear they value customer service and want to make sure buyers have a positive experience. If you’re looking for a vehicle and want to work with someone who is knowledgeable and easy to talk to, I highly recommend asking for Kyler. Thanks again to everyone at Oakes Kia for making the experience such an enjoyable one!
Gloria was literally the easiest and most professional sales person to work with! She made the buying process a breeze and I would recommend her to all of our friends!
This is my 2nd car from Oakes Kia and another great experience. Blake Reynolds has been great to work with and super helpful. I would definitely recommend Oakes Kia & Blake! 5 star experience!!
Oakes Kia was an absolute breath of fresh air to work with! From friendly faces and smiles helping with test driving, and Lorraine in finance made everything a smooth breeze, and Gloria Lillich who was an absolute pleasure to work with. She made the entire process extremely smooth and was so super patience with working through the delays in insurance. Would recommend her to anyone!
Dom really helped us out!!!
I bought a K5 from Cam he was very helpful and full of information about the car was super nice I would definitely recommend someone to Oaks Kia and do business with Cam I give him a 10 out of 10.
I had a fantastic experience at Oakes Kia thanks to Zoe! She was incredibly kind, fun to work with, and made the entire process enjoyable from start to finish. Zoe was professional, polite, and genuinely cared about making sure all my questions were answered. Her positive attitude and excellent customer service made a huge difference. If you’re looking for someone who is knowledgeable, personable, and truly goes above and beyond, I highly recommend asking for Zoe. Thank you for making my experience such a great one!
Theo was great and got me taken care of in a timely manner! He got me in what I needed!
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Cam helped my wife and I purchase a just like new Kia Carnival for a great price and rate for our growing family. Cam and the rest of the staff were friendly and informative throughout the whole process.
I met with Dom for a test drive; he was super friendly and able to answer all of my questions. I'm undecided on the car at the moment, but I would absolutely steer my friends and family toward him if/when they are looking for a new car ... he was a pleasure to work with! :)
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Can was amazing! Got my K5 and I couldn’t be more happier thank you so much!
Dominic Taibi was phenomenal! He was transparent, personable, and very helpful! Give this man a raise
We had an amazing experience working with Dom! From start to finish, he was knowledgeable, professional, and genuinely cared about helping us find the right vehicle. He was never pushy, took the time to answer all of our questions, and made the entire process smooth and stress-free. Dom went above and beyond to make sure we were comfortable and informed every step of the way. His communication was excellent, and his customer service was outstanding. If you’re looking for someone who truly cares about his customers, we highly recommend asking for Dom. Thank you for making our car-buying experience such a positive one!
Dom was the best! He was literally running everywhere to get a variety of cars to test drive. Ended up purchasing two vehicles from him. Also a huge shoutout to Lyric who went above and beyond with all the closing paperwork!
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
We searched for the right vehicle for my wife for months all over Missouri with no luck. Found Oakes Kia and worked with Jim Morris. He was able to find us the right car, right deal in less than a day, made the 3 hour trip and knew we were at the right place. Jim was outstanding to work with and answered all of our questions and concerns. I recommend Oakes Kia and Jim Morris if you are looking for a vehicle.
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
We recently purchased a low-mileage Telluride from Oakes Kia, and the entire experience was excellent. From finding the right sized vehicle for my family, price point, and full transparency. Dom was fantastic to work with. He was honest, never pushy, never pressured us into making a decision, and was incredibly patient throughout the process. He took the time to answer our questions, explain everything clearly, and made sure we were comfortable every step of the way. Buying a vehicle can sometimes feel stressful, but Dom made it easy and enjoyable. His professionalism, honesty, and customer-focused approach really stood out. Most importantly, my wife absolutely loves her Telluride! We couldn't be happier with our purchase. If you're looking for a vehicle and want to work with someone who genuinely wants to help rather than sell, ask for DT! We'll definitely be coming back to him for our future vehicle purchases.
Had a great experiences at Oakes Kia in Kansas City. Worked with Zoe on purchasing a new vehicle. She was wonderful to work with and very accommodating on what our family needs were and working with us on our price point. There was never a feeling of pressure to buy. Would recommend Oakes Kia and working with Zoe
Jacob “Bird” Robirds took great care of me at the dealership and provided exceptional customer service from start to finish. He was knowledgeable, professional, and never made me feel pressured during the buying process. He took the time to answer all of my questions and made sure I was comfortable with every step. Thanks to his help, I was able to drive home in my new Kia K5 with confidence. If you’re looking for a salesperson who is honest, helpful, and truly cares about his customers, I highly recommend asking for Jacob. Thanks again for making the experience smooth and stress-free!
Everyone was great, got us in and out in a very short time. Will buy from again
Fast and courteous!!! Great salesman!!!
Dom Braswell did a great job finding the right car for us. At the best price. Excellent customer service.
Jonah Hale, help me worked put a deal, helped me get me very first finance deal, was very accommodating, would definitely recommend him at Oakes Kia!
Logan Gaynor provided fantastic service today. Very professional, knowledgeable about the vehicle, and showed/explained all the features of the vehicle in a simplistic way. Would highly recommend using Logan to anyone looking for a Vehicle at Oaks KIA and I would be more than happy to use his service again.
We had an incredibly positive experience at Oaks Kia. Cam was professional, kind, and honest. The entire team was very strait forward and efficient.
Cam Mathis was great to work with. He was straightforward and took good care of us. Would happily work with him again.
Blake Reynolds was great!
I had an outstanding experience purchasing my vehicle, and I can't say enough good things about Dominic T. and Chuck. From start to finish, they went above and beyond to make sure I felt comfortable, informed, and confident in my purchase. Dominic was professional, knowledgeable, and genuinely enjoyable to work with throughout the entire process. He kept me updated every step of the way, answered all of my questions thoroughly, and made sure I had the information I needed to make the right decision. What stood out most was his communication and follow-up. He stayed in touch without ever being pushy, striking the perfect balance of care and urgency. It was clear that he genuinely wanted to help me get into the vehicle I wanted and valued my input rather than treating the process like just another sale. Chuck was instrumental in making the financial side of the purchase come together. While newer to the finance role, he did his due diligence to get the right answers and ensure I understood all of my options. He was patient and understanding during negotiations, took the time to explain everything clearly, and worked hard to find financing and protection packages that fit both my needs and budget. His transparency and commitment gave me confidence and peace of mind throughout the process. What stood out most was how genuinely both Dominic and Chuck cared about making sure I was happy with my purchase. They listened to my concerns, respected my opinions, and were willing to go the extra mile to help me find the right vehicle and financing solution. Their dedication to customer service, communication, and customer satisfaction made the entire experience smooth, enjoyable, and stress-free. I highly recommend working with Dominic T. and Chuck if you're looking for a team that truly listens, values your input, and works hard to earn your business. Thank you both for making this such a positive car-buying experience!
I recently purchased a vehicle from Kia Oaks and my sales person Cam Mathis was amazing very knowledgeable. Very patient, very honest and he worked with me to make sure I was very satisfied thank you Cam. I am very pleased with your expertise and my purchase
Bailey went above and beyond in helping me buy the car that I had been trying to get for over six months. Great communication and felt like a VIP. I highly recommend Bailey for an amazing car buying experience.
Zoe was so awesome. She did everything right and amazing.
Theo is the best!!! Came in on a wish and a prayer and he got me in a SUV!!!
I loved my experience here! Bailey B. was amazing and super kind!
Marion was great to work with. He stuck with us until we found the right car and made the process go smoothly. Thanks Marion!
Marion was very helpful and kind during the whole process even with very little to work with by me!
I came in to trade my vehicle in and it went great! My salesman Kyle went above and beyond in helping me. Karin in finance, who I had worked with once before, was exceptional as always. The customer service in the sales department is always fantastic
Lorraine was our salesperson and she was awesome. Very tentative to our needs and explained every detail of the vehicle in and out. Very knowledgeable and she was a joy to work with. I’ll be bringing my truck in to trade next and Lorraine will be my salesperson. Keep up the great work!
I was getting a company car and Gloria made the car buying process smooth and easy
Thanks to lorraine we were able to get into a carnival for our family, and we love it.
Marion Martinez was my salesman and he was great! Did not pressure me into buying anything I didn’t want and got me in and out very quickly!
Came here to purchase a truck for our growing business and it couldn’t have been easier. Huge thanks to Wynter Bailey Boggs for helping us out and making the process as smooth as possible, ask for her!
Lyric was awesome and super helpful! As long as he is here we will keep using him. Update: I hit the wrong button before should have been 5 stars not a 1
Blake Reynolds goes the exyr mile for his customers. Highly recommend him and the dealer.
Marion went above and beyond helping me find what I want and was sooo patient. Marion is what a sales person should be. Thank you for the great help and helping me find my new car!!
Today is beautiful day i just get my dream car nissan rogue 2016 sv model , thanks so much with gloria Lillich she is one of sales consultant very helpful she expanded very well everything about the car ,, for sure for all of you guys I recomended to buy car with gloria Lillich at Oakes Kia and i will recoment to my family all my friend to bring more people buyying car with gloris Thanks so much have a great day
Got me a great deal on my corvette!
Jonah Hale was quick and friendly and made our car buying experience smooth. Best car buying experience ever!
Chuck Henn is a great car salesman and guy It was my first time buying a car and it was a great first experience. I recommend him highly.
Theo is without a doubt the standard of how a car salesman should conduct himself, polite, patient, and understanding. I’d recommend him to anyone looking to purchase a vehicle
Mr. Lyric is very awesome this is my first car financing and he help me from zero to approval very fast… really easy.. good service and friendly
Jonah Hale was excellent in taking care of my family and I given the crazy circumstances we were under when purchasing our new family vehicle. Highly recommend him and his service!
Marion and Bryan were extremely helpful this entire process. Would definitely come back!
Kyle in sales was fantastic to work with. He showed us several cars, answered all our questions, and did not pressure us or use any of those cheesy sales tactics. Highly recommend him!
Chuck Henn was great! Super friendly and low pressure. Went out of his way to to pick up the car at a different location and fueled it up before our test drive. Highly recommend!
I arrived during a busy time. Kevin made sure I had what I needed as soon as possible.
We worked with Lorraine De La Isla, she was extremely helpful and very patient! Made making the decision to buy very easy.
Gage did a amazing job super helpful made the process of getting my first car super easy fast and smooth
Gage was amazing very transparent and attentive. Answered all my questions and helped fill my tank and get my car detailed. Great service 5 ⭐️!
Very helpful
Jonah worked very hard to get me the vehicle I need and wanted for my family. Went above and beyond as a salesman. 5 stars for sure. Thanks Jonah.
Gloria was awesome she was the one reason I bought the truck because of her kindness and honesty and her great service approach
Great experience. Brian was wonderful and made our experience pain free. We highly recommend him and Oakes.
Travis was cool , an great to work with.!! The process was simple and easy!! Definitely Buying again!!”
Today Lacey Nichole helped my 18 year old sister out to get her very first car! She’s helped us for 2 days now, even on her day off. She was honest and very nice. She even rushed a bit because she knew we had to be at work. I recommend Lacey Nichole at Oakes kia north kansas city location!!
Friendly people, made everything simple and are able to help you the best the can.
Blake was amazing and very helpful!
I had a great experience with Mr Jonah we been talking for two months and I we finally met him and he hard on getting me a car it work out. Thank you
Marion was super helpful in helping me navigate buying a new car when I had no plans to after a vandalism incident. He was incredibly patient in my indecisive-ness & answering all of our questions.
Thank you so much for you help Bailey Boggs I really appreciate it all you did for me and my husband I’m leaving so happy w my new car thank you again
A great car buying experience. Kevin was great!
marion martinez did an excellent job at helping us understand everything i was signing and what i was getting.
Great job Kyle
I've bought three vehicles from Oakes (my car and my wife's car) and have been getting my vehicles serviced here since they opened. I have had nothing but positive experiences; Jonah Hale is an exceptionally personable and helpful salesman (who didn't try to steer me toward the pricier EX option of the vehicle I wanted because he knew the extras at that tier weren't practical for what I needed), and pursued the best financing rate we could get with a dogged determination, and provided a great, no-nonsense breakdown of financing and warranty options. I'm confident that their exceptional service will keep me from needing their help on the sales/finance side anytime soon, but I'll still gladly come back to Oakes for regularly scheduled maintenance thanks to their comfortable waiting room (stocked with excellent snacks) and knowledgeable and helpful service staff.
Travis is an awesome sales person. He answered all my questions and made my purchase smooth and hassle free! He's very knowledgeable and was great to work with. I'll definitely shop here again!
From time of our phone conversations to meeting in person, both Jonah Hale and Steven Carroll have been nothing but personable and professional. Our family had no intent on purchasing our new vehicle initially, but are so happy that we did. Both gentlemen were soft spoken, helpful, and genuine. Their honesty, gentle spirit, and knowledge about the vehicle selection were helpful in making our decision. Go see Jonah Hale at Oakes Kia for your next vehicle and use Steven Carroll for your finance needs!!!
Lorraine De La Isla was amazing and made the process so easy. I really like Oakes. This is my second car from them!
Jonah was so awesome and quick to help us out with buying our new family car! He kept it short, sweet, and informative tailored to just our family with small kids! So thankful he could help us out! Thanks Jonah!
Pat was the best
Brian Wildman at Oakes Kia are very nice, honest, and professional. He was great to work with and I would recommend him to others who are looking to buy a car new or used. The finance part with, Steve, was extremely long (more then what’s normal) and when you say no to something being added on they keep trying to get you to add it. I understand that’s the finance guys job but when someone says no the answer is no, move on. Steve was nice too though-don’t get me wrong. Overall I’d recommend Oakes Kia and HIGHLY recommend Brian Wildman. He even put a thank you note in the car which was a nice touch and appreciated.
Deshon Adams was prompt with meeting us as soon as we got to the dealership. He was helpful to any questions or concerns we had and answered them with a smile. He seemed genuinely concerned with helping us find the right car to meet our needs.
Dashon Adams was great to work with
Brian Wildman was professional and personable when selling our daughter her Equinox. He was a pleasure to work with. Explained everything in detail and worked the best deal for her life. I suggest if you go here to ask for him personally.
Professional, and up front with information.
Gloria was fantastic!
Kevin and Bailey did an awesome job explaining and helping with financing
Kevin was very helpful , and insightful .
Marion was very nice. He provided prompt service and was very friendly.
Marion was very nice to work with. During the negotiation process, he took our concerns with importance and was willing to work with us. Would highly recommend!
Kevin Was Amazing! Made us an offer that we absolutely couldn’t refuse! Ended up buying out right, but had awesome deal if we went financing route!
Lorraine at Oakes Pre-owned was awesome! Her and her team helped us every step of the way and made buying a vehicle so easy. Even the paperwork was a breeze!
Darren Iverson helped us buy a used car at Oakes Kia. He was kind, respectful, and super helpful. I didn’t feel pressured to make a purchase at all. I would recommend Oakes Kia to my friends and family members if they’re in the market for a new or used vehicle!
Theo sold us our newest car. He was the best and helped us get into the dream car we didnt think we would be able to have. He worked hard to make sure we were happy with our car and our service. Thank you Kia, Theo, and Tim for getting us set! The whole team including warranty, financing, and management were great!
Amazing experience purchasing my first car from Lorraine! She was so helpful and very sweet throughout the entire process!!
Theo at Oakes Kia was the best. He was helpful and he got me into an amazing car. I will definitely be referring my family to him.
Great experience buying our new Kia Telluride. Theo was a pleasure to work with from the start. He was very knowledgeable about my car. Thankfully he had the patience needed to deal with us. Walking us through all the necessary steps. My car has more bells and whistles than I can imagine. He helped walk me through the necessities and will help me when I have time to go over the special features. I recommend you go see Theo if you are looking for a new vehicle.
Kia PAT, and Chuck were amazing!
I couldn’t be happier with my car-buying experience! Travis went above and beyond from the moment I walked onto the lot. He was professional, knowledgeable, and genuinely listened to what I was looking for. There was zero pressure, just honest advice and great customer service. He made the whole process smooth, stress-free, and even enjoyable. Definitely would recommend Travis for anyone looking for a new or used car.
great overall experience from travis
I recently purchased a used vehicle from Theo. I was not in the market for a car that day. My old Kia, a 2013 with 300,000 miles on it, had recently had a part failure and I was there to have it repaired. He asked me to look into purchasing another vehicle instead of continuing to sink money into an older vehicle with an excessive number of miles on it. Theo was incredibly knowledgeable, and we looked at several used vehicles before I settled on a 2021 Kia Forte GT. There was no pressure. He had a sincere desire to make sure I felt confident in my decision. Everything was clearly explained, and they were upfront about all costs—no hidden fees or surprises. The Kia GT was very clean, looked well-maintained, and in excellent mechanical condition. They even set me up with a full tank of gas before I drove it off the lot. If you’re looking for honest, trustworthy, and kind individuals who truly stand behind the cars they sell, Kia employees are who you need to go to. I couldn’t be happier with my new car and highly recommend Kia to anyone in the market for a quality used car. And please ask for Theo.
Wonderful experience all thanks to Kyle! Kyle was very kind and super helpful, will be sending everyone to Oakes Kia!
Recently purchased a 2025 Kia Soul for my daughter. Theo was a tremendous help and really condensed the process for us. I would recommend Theo in the future.
Kia Pat is amazing! He worked really hard getting me the best deal. He's attentive, honest and funny. Thanks Kia Pat!
Kyle was awesome to work with! He was honest, knowledgeable, and made the whole process smooth from start to finish. No pressure, no games—just great service and a genuine effort to help me find the right car. Highly recommend him if you’re looking for someone who actually cares!
Logan G. Is a great salesman. Addressed concerns and never was pushy. Easy to work with and transparent thru the entire process. A 100% straight shooter. Would do business anytime with this guy!!!
Marion Martinez was very helpful. As a long distance purchase. Things have been very smooth. Pleasurable experience.
Bought a Kia Soul from Brian and Pat. They were awesome to work with. Brian walked me through everything, explained the car systems and went over so the paperwork with me. Worked with me on financing and I'm very happy with what I paid. Very good car buying experience. Highly recommend this dealership and these guys to work with.
I had a fantastic experience working with Kyle Campbell! From the moment I walked in, Kyle made me feel welcome and taken care of. He’s not just a great salesman—he’s genuinely helpful, knowledgeable, and patient. He took the time to listen to my needs, answer all my questions thoroughly, and helped me find the perfect vehicle without any pressure.
I had an awesome experience working with Kyle Campbell at Oaks Kia. From the moment I walked in, Kyle was friendly, professional, and genuinely helpful. He didn’t pressure me like some salespeople do, he took the time to answer all my questions, helped me compare a few options, and made the whole process smooth and stress-free. You can tell he knows his stuff and actually cares about getting you in the right vehicle. Highly recommend asking for Kyle if you’re headed to Oaks Kia!
Kyle was great to work with and made the process of purchasing a new vehicle easy!
Jonah and Gloria made the entire process easy and enjoyable!
Worked with Darren and Megan and it was a lovely experience for what the haggle is worth. Thanks Oakes!
Great experience with oaks kia. Delt with pat and Brian very good folks to deal with. We bought a new kia sportage...love it.
Knowledgeable. Efficient. And Kind. We work with Gage Johnston every time!
Dashon did a wonderful job trying to get us the best deal. I recommend Dashon to help anyone wanting to buy a vehicle
Blake Reynolds was super helpful finding the right car and getting us all set!
Chuck was smooth with it. Calm and collective for sure. Good dude to do business with! Definitely would recommend
Theo Hart helped my husband and I make our first car purchase, he was very informative and made the process easy!
Oakes Kia made the process of buying a car a lot easier than I thought! Theo worked with us for hours and went through countless different options with us. I definitely recommend them!
Very Nice and an Amazingly Welcoming Gentleman
Kevin was great to work with thru the whole process of my trade in & purchase of the new car.
Chuck was fantastic and got us everything we needed!
Travis was very helpful and friendly. Seamless experience.
Gloria and Lorraine were very helpful and extremely respectful to all of my questions and requests. Had a great experience at this dealership with these ladies.
I had a phenomenal experience working with Mr. Steven C. when purchasing my car. I originally went to the dealership to buy a vehicle for my niece—and ended up getting one for myself too! I had been shopping for a used car for about six weeks, and Steven’s approachable demeanor, professionalism, and deep knowledge made all the difference. What really stood out was how he went above and beyond: when I had to return to work, he personally delivered the car to me—talk about service! He also guided me through the financing process, making everything smooth and stress-free. There was absolutely no pressure, no hassle—just a straightforward, fair deal. Steven truly advocates for his customers and works hard to get you the best deal possible. If you’re in the market for a car, do yourself a favor and ask for Steven. Thank you again for making this experience so easy and enjoyable!
Lorraine and Gloria were so personable, professional, and helpful! I had a great experience!
my guy chuck was phenomenal, great communication and cooperation, even invited chuck to our family cookout! amazing guy
Kia Pat was awesome and more than willing to do everything he could to help me in the car buying process.
Gloria and Lorraine were great. They answered all of my questions and gave me a direct answer to anything that couldn't be promised. They made this process easy, which is not common for many dealerships. I would highly recommend them both as well as this dealership as a whole.
Kevin and Carlos were great - and fast!
Kevin got me approved and sent out with a perfect hyundai !
Kevin and Max were great, they did everything they could to get my daughter into the vehicle she really wanted. Success!!
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide! She wasn't pushy, made sure I understood the...
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the...
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Anh Pham was really helpful in buying processes, ready to answer any questions from me
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
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Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
They were great, they listen to what I wanted and got me the best deal possible.
They had great product knowledge and went above and beyond to help me make an informed decision.
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Great all around great service great people good vibes best place in kcmo 10 stars
It was such an easy process!! I really couldn’t be happier with my purchase and how I was treated.
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him! Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
It was a great experience!! So smooth! Very polite gentleman!! They take good care of their customers!
We were able to find our family vehicle. We have no complaints about our sales rep.
They were very attentive and listened to what I wanted and what I wanted to pay.
I had such a wonderful experience with Oakes Kia and especially with Jonah!!! Everyone was so helpful I would recommend you all to anyone!!
Dom our sales person was very nice and Lyric the finance guy was very thorough. Great job to both of them.
Everyone was very helpful, worked with me on my trade in and I was very happy with the result.
All the employees were friendly and easy to work with. Anh was very helpful and the sales pitch from Lyric was respectful and low pressure. The dealership has a large inventory to choose from.
We went to another dealership looking for a deal on a car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a better deal and found us one that fit perfectly in our regime AND fit our rubric. The finance manager- lyric, had found us a deal on a warranty that had saved us tons of money and kept it right around what we wanted to pay a month. The new car came with a full tank of gas, added features, and it was detailed/cleaned before we were sent home. This place has also helped out our family by helping repair a blown engine on a car under a good warranty. Would recommend, this was a great experience and they managed to do all of this within an hour.
I’ve visited numerous places, but the customer service here is truly exceptional. Blake Reynolds, the person who assisted us, was incredibly kind and transparent.
The team at Oakes is top notch. Will definitely consider Oakes in the future for purchases.
Jonah made the process seem less and easy. He was not only highly professional but knowledgeable as well.
Easy to deal with, very thorough in explanation of warranties. I would’ve liked to know the price of the warranties before getting to finance, so that I know the price is constant and didn’t go up due to down payment/ negotiation.
Dustin was such a great help and made sure we got everything we needed! He was the best of the best!!
We had an easy experience and we got the price we wanted on a great Ev6. We drove several hours to get there but worth every mile!
Chuck Henn was great to work with. The overall experience was excellent. I will shop there again.
Fantastic! Would come back again and drive two hours to do it! Very good experience.
We had a great experience at Oakes Kia. Blake was easy to work with and helped us through the process of purchasing a car for our daughter!
Gloria is an outstanding salesperson and a wonderful human being. Her attention to detail and genuine dedication is something to be applauded and rewarded for. She made the experience very pleasant and easy, and I would recommend her to anyone going to Oakes Kia to purchase a vehicle. Thanks for the awesome vehicle buying experience Gloria.
Great people! Great service! Great car! I’m so happy with my all around experience at Oakes Kia!
All staff were outstanding; very helpful and very knowledgeable. I had a great experience. I highly recommend their services and cars.
I bought a Mazda CX5 and Logan was very nice to work with. He is a very nice young man.
Darren and Craig were professional and friendly. They were willing to answer the tough questions.
Darren was great. He was quick with the paperwork as he knew i drove four hours to purchase the K5
Gloria was simply amazing. She answered all of my questions and was very friendly and professional. Leric I hope that is spelled right was amazing in negotiating our service agreement. I will definitely recommend Oakes KIA to my friends.
Jonah was great to work with! Made the deal quickly and I was able to get what I wanted. Not as impressed with Chris, though, as he completely changed his attitude towards me when I didn’t purchase the extended warranty. I had told him I was already part of Oakes VIP, that I didn’t want the extended, he went ahead and laid it all out for me, which I appreciated, but in the end I wasn’t going to increase my payment over $100 a month for a glorified GPS and roadside, which I already have. He seemed to become frustrated after declining and he became short and silent. At the beginning of the conversation he seemed to know about my GAP refund from my previous car, but towards the end, he all of a sudden had no information for me. Never had an issue with any other finance personnel there though, as I have been a customer since 2019.
Very helpful and kind would recommend, very easy the process and thanks to you guys I have my first car⭐️
Bailey was exceptional would use her again was very helpful and professional she made things very easy
Took care of us. Even after we purchased, they still check on us.Greatly appreciated.
Jacob was great! Answered all our questions, showed us the different features. Lyric was very helpful and friendly with the financing.
They were all very respectful and pleasant when meeting me in the parking lot. Dustin went above and beyond to insure, my purchase was done correctly and in a timely manner.
Friendly staff, quick processing, and flexible scheduling. Great car buying experience. I will be referring friends.
Chuck did an exceptional job getting us the right vehicle. Lyric was also outstanding in the finance department.
Everyone was very helpful and nice; they made the process of purchasing our vehicle smooth.
They are friendly and willing to help. I didn't feel being pressured at the dealership and I find the car perfectly fit me.
Jacob was awesome! Answered all of our questions about the used vs new vehicles. Lyric was very helpful with the financing.
Every one was extremely polite and professional first dealership that I could say seemed to be honest!!!!!! I would recommend them to anyone
Fantastic experience! Everyone was welcoming, helpful, and made the process simple and comfortable. Truly appreciate the great service.
Jonah was great to work with and helped us track down the car we wanted.
Logan was the best! So helpful and kind. He helped me find a beautiful car. You rock Logan.
Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even though I live in another state. The purchase process was quite easy.
Dominic was very helpful through the entire process, and was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sure it was everything I expected.
Oakes Kia has been great to work with since I started going there in March 2023. Recently, when my motor went out, Jarrod Bolling contacted Kia a get it replaced. I had to wait a couple of days for a response and Jarrod communicated with me until the decision was made that they would not replace the motor because it was not knocking. Before contacting my extended warranty company, Jarrod requested that the technician do every test on the motor that could be done. He then contacted my extended warranty company. He had to wait for an inspector to get to the shop to look at the motor before it could be approved for replacement. I then had to wait for a decision. In both instances, Jarrod was great at following up with Kia, with the extended warranty company and letting me know what he learned. My car was towed to the shop on January 12 and I got it back January 30. For all of that time Jarrod was in contact with me. There are other instances I could mention where exceptional service was provided, but I think it is evident why I am giving Oakes Kia five stars. It is my opinion that Jarrod went above and beyond his performance as a Service Advisor. I am so happy to have my car back and most of all, I did not have to purchase a new one. For me, that is BIG. Thank you Jarrod and Oakes Kia!!
Overall good experience with dealership. Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that I wasn’t interested in an extended warranty & then she wanted me to explain why. Not professional.
We worked with Bailey Boggs to purchase my first ever brand new car - a snazzy 2026 Kia Sorento Hybrid. We had visited a couple other dealerships to narrow down our preferred make/model. Oakes Kia had a large inventory that allowed us to mix/match features until we found the right fit. I'm a methodical person who takes time to compare things and process big decisions - so I really appreciated that Bailey never made us feel rushed or pressured. She took the time to explain everything in detail and make sure we were comfortable with our decisions (vehicle, cost, financing options, etc.). She even helped keep my tag-along toddler entertained. You may not get the flashy, luxurious feel that other Kia dealerships may have - but you will get great customer service, professional and polite staff, and honest answers.
Everyone was very helpful and made me feel at home. Questions I have concerning my lease are being addressed
Very easy to deal with. Everyone was very nice and made the car buying process smooth.
We were greeted right off the bat and shown where we needed to with whom our appointment was with. Very nice people and very helpful. We were treated great.
I have had nothing but great experiences at Oakes Kia! My salesperson offered to 3D print a cover for the start/stop button so my cat doesn't step on it, and the finance manager was very helpful and thorough in explaining all of my options to me!
Oaks Kia was great to work with! They made my car buying experience easy and fun!
This was by far the best experience I have ever had purchasing a new car. We didn’t have an appointment and when greeted by Travis he inquired as to whom our appointment was with, do we need one we asked and he said nope let’s see what we can do for you. I had done a ton of research and knew what I did and didn’t want. He listened made suggestions and showed us a few different options. We decided on the Sorento. Go see Travis he listens and is very knowledgeable about his inventory and isn’t out to make $$ off of you, he keeps your best interest in mind during your whole visit! We finished our visit with Karen in financing and she knows her job and does everything she can to help you protect your investment. Thanks Oakes KIA for being a first class establishment!!
Oaks Kia made buying a car easy and effortless. We are extremely happy with the quality of service from the sales team that we received.
They all did an amazing job! Would definitely recommend them to others for the best help.
Great place to buy a car. The staff was super friendly nice and the environment was great.
The team at Oakes Kia was extremely kinda and supportive in our wishes and were very fair in negotiations.
I would highly recommend this location. Friendly and efficient staff who go above and beyond to help you.
Blake was excellent! He was extremely nice and worked quickly to get us into our new car without any fuss or hassle. Lyric was so extremely knowledgeable and helpful. He explained all of our options thoroughly and made sure that we were confident in our choices and able to make a well-informed decision for our purchase.
Their sales process was low pressure, but I could tell that the associates cared about making sure that we had a good experience and that we had peace of mind as we purchased a pre-owned vehicle.
Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Awesome! Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you.
Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible.
Anh Pham was really helpful in buying processes, ready to answer any questions from me
Everyone at oaks Kia made the process really simple and stress free. I was able to get exactly what I wanted at a price I felt was fair.
This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA.
Fantastic experience. Jonah was very helpful and worked hard to make it that way for us
The customer service was great, lyric did awesome with explaining things, the only thing is giving options on what vehicle to choose from if possible
I had a great experience with this dealership and the salesman, Jonah. I appreciate the transparency throughout the process.
Mr. Cam Mathis was the Sales Consultant; he provided great customer service. Overall, it was great experience to buy my first KIA at this dealership.
This dealership was transparent and honest about the sales process. I am glad they were able to help me find the car I wanted.
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
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I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
They were great, they listen to what I wanted and got me the best deal possible.
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
They had great product knowledge and went above and beyond to help me make an informed decision.
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
Great all around great service great people good vibes best place in kcmo 10 stars
It was such an easy process! ! I really couldn’t be happier with my purchase and how I was treated.
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him! Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
It was a great experience! ! So smooth! Very polite gentleman!! They take good care of their customers!
They were very attentive and listened to what I wanted and what I wanted to pay.
We were able to find our family vehicle. We have no complaints about our sales rep.
I had such a wonderful experience with Oakes Kia and especially with Jonah!!! Everyone was so helpful I would recommend you all to anyone!!
The team at Oakes is top notch. Will definitely consider Oakes in the future for purchases.
All the employees were friendly and easy to work with. Anh was very helpful and the sales pitch from Lyric was respectful and low pressure. The dealership has a large inventory to choose from.
Everyone was very helpful, worked with me on my trade in and I was very happy with the result.
Dom our sales person was very nice and Lyric the finance guy was very thorough. Great job to both of them.
Easy to deal with, very thorough in explanation of warranties. I would’ve liked to know the price of the warranties before getting to finance, so that I know the price is constant and didn’t go up due to down payment/ negotiation.
Jonah made the process seem less and easy. He was not only highly professional but knowledgeable as well.
I’ve visited numerous places, but the customer service here is truly exceptional. Blake Reynolds, the person who assisted us, was incredibly kind and transparent.
We went to another dealership looking for a deal on a car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a better deal and found us one that fit perfectly in our regime AND fit our rubric. The finance manager- lyric, had found us a deal on a warranty that had saved us tons of money and kept it right around what we wanted to pay a month. The new car came with a full tank of gas, added features, and it was detailed/cleaned before we were sent home. This place has also helped out our family by helping repair a blown engine on a car under a good warranty. Would recommend, this was a great experience and they managed to do all of this within an hour.
The process was seamless and each team member provided great customer service. I was impressed with the fast turn around time.
Bryan was the best he was so kind and genuine always had the answers to all of our questions
I had a great experience with Dominic Taibi. It was enjoyable and easy to deal with Dominic while test driving the vehicles. He listened to my wants and needs and we quickly got the car purchased I wanted. It was worth the drive! Everyone was friendly and professional. d
Extremely efficient, the most amount of patience I’ve ever witnessed. Great experience, will absolutely be being more vehicles
Great experience with everyone we came in contact with. Everyone was very helpfu and very pleasant to deal with! Easiest experience we’ve ever had with buying a new car.
I recently purchased a used vehicle from Oakes Kia. My sales agent Cam was so helpful and provided the best customer service I have ever had when working with a Car Dealership. He and the other sales agents and the Service Ladies who assisted me with my title were all so friendly and they really made me feel welcome. Thank you so much for a great car and great purchase experience
Blake at Oakes Kia may just be the greatest car salesman alive. The kind of guy who could sell a Bluetooth speaker to a deaf person. From the moment you step onto the lot, Blake greets you with a firm handshake, an impeccable smile, and an energy that makes you feel like you’ve known him for years. He doesn’t pressure you, doesn’t rush you, and somehow knows exactly what you’re looking for before you even finish explaining it. It’s like he has a sixth sense for matching people with the perfect car. What really sets Blake apart is his honesty. In a business where people often expect slick talk and hidden tricks, Blake is refreshingly straightforward. If a car isn’t right for you, he’ll tell you. If there’s a better option for your budget, he’ll find it. His goal isn’t just to make a sale — it’s to make your day. And when it comes to negotiating, Blake is a master. Watching him work a deal is like watching an artist paint. Numbers move, options appear, and suddenly you’re getting a deal you didn’t even think was possible. Yet somehow the dealership still loves him because everyone leaves satisfied. By the time you drive off the lot, Blake isn’t just your salesman — he’s your go-to guy for literally anything. If I need my fence repaired, calling Blake. If I need some relationship advice, calling Blake. If I need some Girl Scout Cookies...Blake. Friends ask where you got your car, and you don’t just recommend the dealership… you recommend Blake. Simply put: If buying a car were an Olympic sport, Blake would have the gold medal, the world record, a SubWay endorsement, and probably a line of customers cheering him on.
Everyone there listened and made sure they knew exactly what I wanted and what I could afford! Kind and knowledgeable!
Everyone was so friendly and helpful. There was absolutely no pressure to purchase. I felt like I was dealing with family during the entire process. I absolutely love my new car. I would recommend Oakes KIA to anyone thinking of purchasing a new vehicle.
Gage asked and listened to what I needed and to his credit, I only test drove 1 vehicle and that was the one I purchased. Karen helped me by explaining the extended warranty and even let my daughter draw on her iPad with the Apple Pencil. Thank you both for being no pressure and informative!
Great reliable dealership. I've trusted them with maintenance for several years and now bought a car from them. Highly recommended!
Dustin was such a great help and made sure we got everything we needed! He was the best of the best!!
We had an easy experience and we got the price we wanted on a great Ev6. We drove several hours to get there but worth every mile!
Chuck Henn was great to work with. The overall experience was excellent. I will shop there again.
Fantastic! Would come back again and drive two hours to do it! Very good experience.
We had a great experience at Oakes Kia. Blake was easy to work with and helped us through the process of purchasing a car for our daughter!
Gloria is an outstanding salesperson and a wonderful human being. Her attention to detail and genuine dedication is something to be applauded and rewarded for. She made the experience very pleasant and easy, and I would recommend her to anyone going to Oakes Kia to purchase a vehicle. Thanks for the awesome vehicle buying experience Gloria.
Great people! Great service! Great car! I’m so happy with my all around experience at Oakes Kia!
All staff were outstanding; very helpful and very knowledgeable. I had a great experience. I highly recommend their services and cars.
I bought a Mazda CX5 and Logan was very nice to work with. He is a very nice young man.
Darren and Craig were professional and friendly. They were willing to answer the tough questions.
Jonah was great to work with! Made the deal quickly and I was able to get what I wanted. Not as impressed with Chris, though, as he completely changed his attitude towards me when I didn’t purchase the extended warranty. I had told him I was already part of Oakes VIP, that I didn’t want the extended, he went ahead and laid it all out for me, which I appreciated, but in the end I wasn’t going to increase my payment over $100 a month for a glorified GPS and roadside, which I already have. He seemed to become frustrated after declining and he became short and silent. At the beginning of the conversation he seemed to know about my GAP refund from my previous car, but towards the end, he all of a sudden had no information for me. Never had an issue with any other finance personnel there though, as I have been a customer since 2019.
Darren was great. He was quick with the paperwork as he knew i drove four hours to purchase the K5
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