Customer Testimonials North Kansas City

Hade a great time buying my first car. Worked with dom and he made the process easier and was dedicated to helping you find a car you'll love

They were all very respectful and pleasant when meeting me in the parking lot. Dustin went above and beyond to insure, my purchase was done correctly and in a timely manner.

Bailey Boggs really helped us out with getting in a new vehicle quickly with everything we wanted and in our price range perfect service.

Oaks Kia and specially Anh Pham was very kind, professional and very helpful, recommended 100%

Absolutely outstanding experience at Oakes Kia. Bailey Boggs went above and beyond and made the entire process smooth, stress-free, and enjoyable. Extremely professional, knowledgeable, and attentive from start to finish. Communication was excellent, and everything was handled with transparency and care. I couldn’t be happier and highly recommend asking for Bailey Boggs if you’re looking for top-tier service.

Friendly staff, quick processing, and flexible scheduling. Great car buying experience. I will be referring friends.

Lorraine De La Isla was our sales consultant. I wish other sales reps in our past was as helpful and as honest as she was. Her and Karen shifted everything around to help us out. Both of them were upbeat and optimistic about helping us. This is how it is done. All you other dealerships could learn from them. Thank you, thank you, thank you!!!!

I was just looking at Jeep Wranglers 2018-2021 not really sure about buying and then Leslie reached out to me, she was very kind and understanding. She teamed me up with Dominic(Dom) Taibi and OMG if you wasn’t buying you will those two make you feel at home comfortable and important. I will buy from Oakes Kia again and again.. SUPERB JOB!!

Bird helped me so much and kept his promise on keeping me updated with the whole process, really appreciate the grace he gave me as a 1st buyer!

Jonah made the process of buying a carnival easy and fun! He was kind, informative, and relatable.

Jonah Hale knows how to, not only sell a car, but keep the customer informed each step of the way! We appreciate his kind demeanor and broad knowledge of the Kia brand. Thank you, Jonah!

Dustin Hazlett was an awesome salesman. He was very kind and helpful with all our questions. He made the whole experience easy.

Lorraine at Oakes Kia was absolutely amazing working with us today for our trade in & purchase. She’s very knowledgeable about what she does & very friendly!! Highly recommend dealing with her in the future for your car needs.

I was very satisfied with our trade in & purchase today at Oakes Kia. Lorraine made everything so fast & simple! Very straight forward & welcoming. Highly recommend dealing with her!!

5 stars friendly service bought a Kia k4 love it friendly service

Jonah was very attentive from the moment we walked in. Kept the buying process fun, stress free. He was very knowledgeable about the vehicles on the lot and the financial process. He was very eager to make sure I drove away with satisfaction! Will definitely be coming back to see him again!

Blake made the car buying process super fast and easy, recommended!

Buying my first car with Bailey was amazing! She was very knowledgeable and transparent through the whole process! Cannot recommend her enough!

I had a fantastic experience purchasing my Kia thanks to Dustin. He was professional, patient, and incredibly helpful throughout the entire process. He helped me secure the exact car I wanted without any hassle. What stood out most was his willingness to answer all my questions and his focus on finding the right vehicle for my needs, rather than just making a sale. It’s rare to find that level of integrity. If you’re in the market for a Kia, I highly recommend stopping in to see him. Five stars!

Dustin Hazlett was very courteous and knowledgeable, which made the buy an experience, very enjoyable and easy

I had a great experience buying a car from North Oake Kia. Bailey was my sales consultant and she advocated for me every step of the way. My car buying experience was so smooth. Thank you for the excellent service.

Jarrod Bolling helped me diagnose a check engine light within 10 minutes had my car fixed and back on the road with very little out of expense. He always delivers excellent customer service and expert repairs.

Great experience buying a car at Oakes Kia! Jonah Hale was my consultant; he was super friendly, and worked hard to get me into a good vehicle within my budget.

We are just wrapping up a wonderful buying experience with Gloria Lillich! She took the time to answer our questions and let us compare different vehicles,! Absolutely no pressure, so nice! I think we’ll love our first EV, an EV6 Wind. Steve & Barb T

Bailey Boggs was great and made the whole process a pleasant experience!

Dustin Hazlett is short, sweet, and to the point! Made me feel more at ease about leasing a new vehicle and he is not at all pressuring or overbearing. I would recommend contacting him at Oakes Kia!

Everyone was very helpful and nice; they made the process of purchasing our vehicle smooth.

Chuck did an exceptional job getting us the right vehicle. Lyric was also outstanding in the finance department.

They are friendly and willing to help. I didn't feel being pressured at the dealership and I find the car perfectly fit me.

Jacob was awesome! Answered all of our questions about the used vs new vehicles. Lyric was very helpful with the financing.

Buying a car is stressful. Dealing with sales people can be stressful. Oakes Kia took all of that and tossed it out. Bailey Boggs treated us like real people. The process was transparent and results were fantastic.

We had the pleasure of working with Bailey and it was great. We came in with a car we wanted to look at and Bailey went above and beyond not only doing all the car stuff but making sure we were comfortable. Literally answered all the questions we had and more. I would 1000% go back to see Bailey for another car and would recommend her and oaks many times over!

Bird did a great job helping my mother and I purchase a car!

Bailey is awesome. Been fantastic to work with. My schedule is very difficult and she went above and beyond

We want to thank Bryan Morales for helping us find a great car for our son. Bryan did everything he could along the way to get a deal done that worked best for us. We couldn’t be happier with Bryan and Oakes Kia for making it happen. If you need a vehicle go see Bryan. Great person, no pressure, no nonsense and easy to talk to! A+

Service Department. First time I called to get a tire that was under warranty replaced, they said they couldn't get me in in less than a week. After pressing, they offered me an appointment in two days. Since I was running on a donut, I needed immediate help. I took what they offered. An hour later they called and said they could fit me in today if I could bring the car in. When I arrived I saw everyone working at full speed. I appreciate the followup effort getting my tire fixed and the extra effort given to help me out of a jam. I saw plenty of examples of excellent customer service given to others while I was there. I did have to wait for a couple hours. It also is not always easy to talk to somebody by phone since they are so busy.

Every one was extremely polite and professional first dealership that I could say seemed to be honest!!!!!! I would recommend them to anyone

Fantastic experience! Everyone was welcoming, helpful, and made the process simple and comfortable. Truly appreciate the great service.

I helped my son buy his first new car at Oakes in Olathe. I was there to make sure they didn't try to pull anything over on him and was pleasantly surprised. Charles is a newer salesperson and he did a great job. I don't recall the names of the sales managers but also top notch. Angel in Finance is phenomenal. Great place to buy a car! Highly recommend.

Jonah was awesome

Lorraine was great to work with and the process was very quick and seamless. We were able to get into a brand new car in a better position than we thought. Thank you!

Kara was very helpful! She spent the entire day helping me find the right car.

Blake was great, we were acknowledged quickly, no hassles, no false promises and got into the car we wanted.

Third car I’ve purchased from these folks. Always an easy and pleasant experience. Bird provided a timely, efficient, friendly and professional transaction. I’ll be back.

Fair price on trade in, sales guy was very helpful. Quick, easy and I love the new ride!

¡Salimos montados en nuestro Kia Sorento LX 2026! Joanna González rompió. Profesional, paciente y sin presión. Trabajó con nosotros hasta lograr el pago perfecto. Si buscan carro, ella es la indicada. Gracias al equipo de Oakes por el trato de primera.

Great service and great hospitality bird helped me out on my visit.

Anh Pham was really helpful and explained everything really good and made everything clear so I was not confused as a first time vehicle buyer. 10/10 Higley Recommend

Jonah was amazing to work with. He truly is a “no pressure “ guy! Great experience!

Dustin Hazlett, did a good job, hes was very friendly with us and my little kids. Very helpful and quick to find answers he didn't have readily available.

Just finished purchasing our 2026 Kia Sportage and it was a great experience. Our sales person Joanna Gonzalez was spectacular! No pressure sales, worked with us to get the payment we needed! We recommend Joanna and the team at Oakes for ease of purchase.

Everyone was super friendly from start to finish. Jacob Robird was extremely helpful and patient throughout the process. I would highly recommend Oakes Kia!

Chuck Henn was great! He went above and beyond to help us find the right vehicle. It was a rainy and busy Saturday but he treated us like we were the only customers.

Amazing and helpful. Was my first time getting a car and Bailey made this process feel less overwhelming. Will be coming back!

We walked into to Oakes Kia simply to look at our options. No real intention or belief we would be leaving with a new vehicle. The dealership was packed but Johan Hale made sure to greet us immediately and look for someone to help us. After a very short wait and his inability to find a free sales agent, he managed to squeeze us in to help us out. He was youthful, funny, gave us truthful information, and made it a great experience for my partner and I. 10/10 working with him. He worked out our different options to make a package that made sense for us and we left with a vehicle finally big enough to fit our large and growing family.

Goni was the salesman That helped me in the purchase of my 2026 Kia Seltos I would highly and most likely recommend my friends and relatives to Shawnee Mission Kia if they’re looking for a vehicle. He was most professional kind, respectful I had no issues whatsoever.

Anh Pham did an absolutely amazing job, he’s an absolutely personable person. When you want someone helping you it’s got to be him. Hats off to him

Kylie LaVar was kind, direct, and made my purchase experience feel grounded and clear (there was no pressure and it's just what I needed). She checked in ahead and had all my options ready to look at! 10 out of 10 recommend.

Dominic Taibi helped us get into a reliable car for our family. He was very kind and extremely helpful with our circumstances. We also had help from Bryan Morales and we was very helpful as well. All of the guys here were kind and helpful.

Dom is rad!

This is my first time purchasing a car and Dustin Hazlett was such a huge help. I'm so glad he was part of my first car buying experience! Highly recommend Dustin and Oaks Kia!

We loved working with Logan Gaynor. He made it easy to navigate and get the deal done. We appreciate his help with the loan process and his patience. Would be happy to work with him again.

Bailey Boggs is the greatest salesperson! She treated us with respect and kindness.

Great experience start to finish! Blake and Chris did an excellent job of taking all my money ...for real though, I'd definitely buy from them again

Jonah was great to work with and helped us track down the car we wanted.

Logan was the best! So helpful and kind. He helped me find a beautiful car. You rock Logan.

Very good experience. I worked with Jonah Hale.

Bailey was the best! Exceptional service, clear communication, and I got the best car!!

I worked with sales man Dustin he was absolutely amazing he got me approve and out of there in no time with the best truck I can ever imagine I told him what I needed and he pick exactly what was ask I will recommend 10/10

Had the pleasure of working with Dustin Hazlett. Very polite young man and very easy to work with. He went out of his way to meet my needs and even took it one step further by helping me find the best deals available. I would recommend anyone looking to buy a new vehicle needs to work with Dustin. Thank you Dustin H.

Jonah Hale was punctual, attentive and was very easy to work with! Highly recommend!

Jacob was very easy to work with and he got us the best deal possible on our trade in!

Jacob is very personable and easy to work with! Got us in a new Carnival with a great deal on our trade in.

Ang Pham was fantastic to work with, and was very helpful with finding just the right vehicle for us!

Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even though I live in another state. The purchase process was quite easy.

Dominic was very helpful through the entire process, and was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sure it was everything I expected.

Oakes Kia has been great to work with since I started going there in March 2023. Recently, when my motor went out, Jarrod Bolling contacted Kia a get it replaced. I had to wait a couple of days for a response and Jarrod communicated with me until the decision was made that they would not replace the motor because it was not knocking. Before contacting my extended warranty company, Jarrod requested that the technician do every test on the motor that could be done. He then contacted my extended warranty company. He had to wait for an inspector to get to the shop to look at the motor before it could be approved for replacement. I then had to wait for a decision. In both instances, Jarrod was great at following up with Kia, with the extended warranty company and letting me know what he learned. My car was towed to the shop on January 12 and I got it back January 30. For all of that time Jarrod was in contact with me. There are other instances I could mention where exceptional service was provided, but I think it is evident why I am giving Oakes Kia five stars. It is my opinion that Jarrod went above and beyond his performance as a Service Advisor. I am so happy to have my car back and most of all, I did not have to purchase a new one. For me, that is BIG. Thank you Jarrod and Oakes Kia!!

Dustin did a good job! Made the process enjoyable!

Jonah Hale was great. He sold me my dream car -- a pristine Chrysler Pacifica.

Patient and thorough with how Jacob treated us when it came to the purchasing process.

Logan was incredibly knowledgeable and made the process of trading in my K4 stress free. Thank you for your professionalism and pride in what you do.

Good sales associate very funny but get to the point

Have dealt with this company on 3 different occasions now. The service is exceptional. They treat you like family there. Nothing but good things to say about them. They've taken care of my every need. I would DEFINITELY recommend them to anyone for their next car purchase.

Jonah Hale helped lay out all the details and was super helpful.

Bailey Boggs is amazing! She is so helpful and got me in and out in no time. Definitely recommend oakes kia

Dominic was fantastic! He was thorough and very patient with our back and forth. We would recommend him if you’re looking to buy! We really appreciated that he wasn’t pushy and really just wanted us to walk away happy.

Overall good experience with dealership. Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that I wasn’t interested in an extended warranty & then she wanted me to explain why. Not professional.

Dom Braswell was wonderful. He worked with us over multiple days to locate the best car for our family and get a great price. He went above and beyond with engaging our 5 year old and making us feel welcomed and comfortable the whole time.. Oaks Kia made sure we received the car clean. The whole staff was friendly!

Our salesman Ahn was very helpful…made the experience good.

Dom was awesome. Ask for him to be your salesperson. Really helped out with understanding everything and getting us to the place we wanted to be.

We came in with an idea of what we wanted. Bryan H. was quick to get us teamed up with Kylieana L. The experience was nothing short of perfection. Kylie was purely knowledgeable about everything. But most importantly she was incredibly kind and treated my husband and I as people, not a sale. Once the nit and gritty was done we were taken to finance. But Chris C. made the dreadful process easy and relaxing. This team Bryan, Kylie, and Chris have most definitely earned repeat customers to Oakes Kia.

Jonah Hale did a great job of answering all of my questions. Would recommend Oakes kia

Bird and Brian!

Jacob “bird” and Bryan were very nice and helpful! We are so happy with our new car!

Thank you being helpful on sale process. Jacob Bird

Bird help me with everything that you.

Dustin H. was extremely helpful with our needs and kept calling to keep us updated. Thank you

Bought my 2nd car from Oakes today. Chuck Henn made it more than easy.

Our second deal with Jonah Hale within the last year. He's easy to work with and makes the process easier.

We had an excellent experience working with Bailey Boggs while purchasing our 2025 Mazda CX-50. From the very beginning, Bailey made both my husband and me feel completely comfortable and at ease, which is not always easy when you’re upgrading vehicles and making a big decision. She took the time to really understand what we needed for our growing family, answered every question with patience, and walked us through the transition from my previous car to the Mazda in a way that felt supportive, not pushy. Bailey gave us space to think and made sure we felt confident every step of the way. What stood out most was how genuine and knowledgeable she was. We never felt rushed or pressured, just well taken care of. Thanks to Bailey, the entire process felt smooth, stress-free, and even enjoyable. We’re absolutely loving our CX-50 and are so grateful for her help. Highly recommend working with her if you get the chance.