Customer Testimonials North Kansas City

Fantastic! Would come back again and drive two hours to do it! Very good experience.

On 3/10/26 my husband & I had an excellent experience w/Oakes KIA in NKC, MO. After one phone conversation, Dashon Adams found the perfect cars for us to test-drive when we came into the store and the first one we tried was THE one: Perfect color, features & price! He was ready for our test drive in minutes, was knowledgable, thoughtful and genuinely seemed interested in helping us make a good choice. He was patient, prompt and accurate with our paperwork. The Manager introduced himself as well as the Insurance Provider and Warranty Writer - all very friendly, welcoming and courteous - but not one of them pushy or over bearing! Such a relief! The folks at Oakes NKC KIA made our experience a pleasure! What a difference from our previous experience with a different dealership. Thanks again, Dashon and thanks to all at Oakes KIA NKC. 10 Stars for your professionalism, courtesy, product knowledge & customer service!!!! Bernadette & Ed Garven

I purchased a vehicle yesterday and I had the BEST experience with Bird and Lorraine. Bird is so knowledgeable and I really appreciate him helping me every step of the way for my very first purchase with a dealership. When I decide to buy another vehicle I hope he’s still there! Lorraine was also very amazing, I was trying to rush my way out of the dealership due to personal reasoning but I’m so glad I stayed and waited because she helped me so much financially! Ask for Bird and Lorraine if you’re purchasing a vehicle at Oakes Kia! I truly wish them the best of the best. They made my experience the greatest!

I took a few test drives with Bailey Boggs and she was very helpful, knowledgeable, and professional. I ended up going to Ford because the Expedition had more size than the Telluride and better 4wd than the Carnival but both those vehicles were very nice. But I would be happy to buy from here in the future.

Jonah hale was amazing, he was dealing with two customers at once but still got me out within the hour 10/10 cant wait to drive my stinger

Dom Braswell helped me with a test drive which went well, and he made the purchase process smooth. Thank you for being a great salesman!

Jacob did a fantastic job sending me a video of the vehicle and understanding my needs! Very transparent and communicative! Thanks again! Made it happen!

We had a great experience at Oakes Kia. Blake was easy to work with and helped us through the process of purchasing a car for our daughter!

Very friendly and kind

Very professional and friendly.ill recommend friends to com in ask for bryan morales

Dustin Hazlett is great!

We just bought a new Kia today and had a great experience! Working with Blake Reynolds in sales made the whole process run smoothly, and Karen was excellent in the finance department! Everyone we interacted with was extremely friendly and helpful, and we really appreciate the “no pressure” sales approach

Ahn P. was my sales rep and he patiently worked with me over a period of 2 months and he found me the right car at the right price point and made the purchase process seamless and efficient and easy. I will definitely come.back to Oakes for my next new car.

We worked with Blake, and he made our car buying experience easy, straightforward, and fun!

Logan Gaynor was amazing!! He was so kind and thoughtful throughout the entire process. Took his time explaining all the features on the car and made the conversation feel natural and welcomed. He even offered to pick us up a drink or anything we wanted from Quiktrip when he was filling up the new car. Now that’s top notch service. We had an elevated experience dealing with Logan and will definitely be back to see him in the future! Thanks Logan!!

Dom T. made our purchase quick and easy. He was very knowledgeable about the car and getting everything done quick. He also stayed after the location closed to help us get into the car we wanted.

Logan Gaynor was an amazing sales consultant! Great process, transparency and a kind man! This was my first car purchase on my own and it was a 10/10!

Dom helped me get into my Kia K5 today! He was so kind and helpful in every way possible! I would and will recommend him to everyone I know who is looking for a new/used car! Thanks so much, Dom! You made this girl SO happy today!! Also, Lorraine made the financing part so easy and painless! We all know how frustrating that can be, but she kept a smile on her face and made us laugh more times than I can count! Thank you guys so much!

Very helpful, great customer service and exceeded my expectations!

Had a fantastic car buying experience! Would definitely purchase from Oakes again. If you need a new car go see Gloria Lillich at Oakes, she was amazing!

Nice and cool

Jonah was incredibly helpful throughout my entire car-buying experience. He was professional, knowledgeable, and took the time to answer all of my questions without making me feel rushed or pressured. He made the process smooth and stress-free, and his positive attitude really stood out. I truly appreciated how attentive and supportive he was, and he played a big part in making the experience a great one. I would highly recommend working with Jonah to anyone looking to purchase a vehicle!

Bird was great! Good car, good convo, good deals

Gloria is an outstanding salesperson and a wonderful human being. Her attention to detail and genuine dedication is something to be applauded and rewarded for. She made the experience very pleasant and easy, and I would recommend her to anyone going to Oakes Kia to purchase a vehicle. Thanks for the awesome vehicle buying experience Gloria.

Chelsea Kleoppel and the team were great to work with. Not pushy and down to earth. It was worth crossing the state line into Kansas for this transaction.

Logan was very helpful with my used car purchase and trade-in experience!

Great people! Great service! Great car! I’m so happy with my all around experience at Oakes Kia!

Great experience at Oakes Kia purchasing our 5th vehicle from them. Jonah was easy to work with. Highly recommend!

Dustin Hazlett did a great job helping us with our trade in and purchase of our new car. Couldn't ask for me.

Anh Pham was great to work with. Made the process easy and efficient. Never been a fan of the car buying process. I would highly recommend Oakes Kia, and Anh in particular. Lorraine in finance was awesome to work with as well. The entire experience was easy and stress free.

All staff were outstanding; very helpful and very knowledgeable. I had a great experience. I highly recommend their services and cars.

Great experience at Oakes with Blake! He took great care of us from beginning to end. I only wish the finance process was a little faster. Thanks for getting me back in the driver's seat!

I bought a Mazda CX5 and Logan was very nice to work with. He is a very nice young man.

Darren and Craig were professional and friendly. They were willing to answer the tough questions.

Visited Oakes Kia and was greeted by Jonah Hale. He found the car I was looking for and stayed within my budget. The best experience for buying my first vehicle. He was great and I highly recommend visiting Kia and talking with him because he will go out of his way to find you a great vehicle within your budget. Will be coming back for future purchases.

ANH was great to work with!! Super nice!

Kassandra was the kindest and most knowledgeable about the process of taking our new Telluride home! Kudos to her!

Dashon was extremely friendly and an awesome salesman. I’m glad I got him to help me with buying my first brand new car.

Jonah was great to work with! Made the deal quickly and I was able to get what I wanted. Not as impressed with Chris, though, as he completely changed his attitude towards me when I didn’t purchase the extended warranty. I had told him I was already part of Oakes VIP, that I didn’t want the extended, he went ahead and laid it all out for me, which I appreciated, but in the end I wasn’t going to increase my payment over $100 a month for a glorified GPS and roadside, which I already have. He seemed to become frustrated after declining and he became short and silent. At the beginning of the conversation he seemed to know about my GAP refund from my previous car, but towards the end, he all of a sudden had no information for me. Never had an issue with any other finance personnel there though, as I have been a customer since 2019.

Darren was great. He was quick with the paperwork as he knew i drove four hours to purchase the K5

Gloria was simply amazing. She answered all of my questions and was very friendly and professional. Leric I hope that is spelled right was amazing in negotiating our service agreement. I will definitely recommend Oakes KIA to my friends.

Great experience. No hassle. Easy to work with and no hidden costs. Excellent staff!

Bailey Boggs was FANTASTIC to work with. Friendly, professional, and compassionate. Excellent experience, would highly recommend for your next car buying need.

Dashon was incredible and super easy on the eyes.

Amazing customer service!!! Couldn’t of asked for better

Nathen Spaulding did an amazing job working with me and my Soul and got everything taken care of !!

Very helpful and kind would recommend, very easy the process and thanks to you guys I have my first car⭐️

blake

Dominic T great sales person

I've visited Oakes Kia twice now for service, and have had a positive experience both times. I was visiting initially for a recall inspection + oil change and tire rotation. Service was QUICK, and the Service Advisor was very kind and efficient. They ordered the part needed for the recall, completed the other services, and sent me happily on my way. I found the charges for the oil change and tire rotation to be fair and competitive with the market. My second visit was this past week, for the installation of the part for the recall. I was quoted an extremely accurate wait time, and was given a comprehensive list of suggested services due to my Kia's mileage. The Service Advisor (Tim H.) explained these items to me in a way I could understand (not being a car expert or mechanic) AND in a way that was respectful/not condescending -- which has been a rare occurrence for me in my visits with other mechanic shops/dealerships historically. Tim also did not push me to complete or schedule those services immediately in a "sales-y" manner which I appreciated. I will be returning though, to complete those. Unrelated to the Service Advisors/Service Team: The waiting areas (there's two -- a main area with chairs, and then a smaller room that's quieter with a couple tables for people like me who needed to work!) were clean, and I was shown the restrooms, refreshment stations, and given the WiFi password without needing to ask. It's these "small things" that make or break an experience when one needs to be there for several hours.

Chelsea did the most fantastic job helping my son Camden purchase a car, this past weekend. She was patient and perfect. We will definitely be back to do business at Oakes again.

Blake was an awesome help answering all my questions during the purchase process. Great experience at Oakes Kia!

Jonah Hale was great!

Bailey was absolutely incredible to work with!! She truly went above and beyond. She was very efficient, thoughtful and thorough all at the same time. She made our time at the dealership very seamless and as quick as possible. We were very happy with our experience and we absolutely love our new car!

Dominic Taibi was great to work with

I purchased a new EV6 GT from Oakes Kia. Blake Reynolds made the process easy. He was very helpful finding just what I was looking for. I am thoroughly enjoying my new car.

Dom is great

had an a great experience with dominic taibi, made the process super easy

Dominic Taibi made our experience amazing!

had an amazing experience with dominic taibi! super nice & helped me find exactly what i wanted!

I had a wonderful time working with Dominic Taibi! He made the experience super easy and non stressful. If you’re looking for a great deal I highly recommend asking for him!

Darren helped me in the past and is currently helping me get in a car!

Bought new car from Darren and everything was so great!

Jarrod Bolling, service manager on Saturday 2/28/26 went above and beyond to work my car in due to an oil leak for a trip I had planned. Thank you to Jarrod and the service tech that got my car taken care of.

If your looking for a new KIA, go see Blake Reynolds! He Made the entire process easy and quick! All around a great experience!!

⭐️⭐️⭐️⭐️⭐️ I recently purchased a 2025 Kia Sportage from Oakes Kia, and I couldn’t be happier with my experience! From the moment I walked in, Darren, my salesman, was incredibly helpful and attentive. He took the time to understand my needs and showed me a variety of options until I found the perfect car. The Sportage is equipped with all the bells and whistles I could ask for, making it a dream to drive. Darren’s knowledge and patience made the entire process enjoyable and stress-free. I truly felt valued as a customer. If you’re looking for a new car, I highly recommend visiting Oakes Kia and asking for Darren. My experience was a solid 10/10!

Lorraine was beyond helpful as I worked through my trade that took months to for me to decide exactly what I wanted. She was quick with responses and honest in the process. I would search out Lorraine and Oaks Kia if I was in the market anytime soon-hopefully I won’t be!

Bailey was exceptional would use her again was very helpful and professional she made things very easy

Blake was great!

Working with Jacob was an amazing experience. He was friendly and cared about getting us in the right car that worked for our safety and budget concerns. Will definitely purchase from Oaks Kia and Jacob again.

Amazing experience with Jacob Robirds!! He helped me get a fantastic car, and made the usually dreaded car dealership experience a 10/10!

Lorraine was an amazing person to work with. She made sure I was getting the best deal and I was grateful to work with her!

Great experience at Oakes Kia! Pham was professional, friendly, and made the whole process smooth and stress-free. He answered all my questions and made sure I was comfortable every step of the way. Highly recommend!

I had a great experience working with Jonah. He felt more like a friend than a salesman. He is personable, easy to work with, and I never felt pressured. He really worked with me to get the deal done and made the trade-in process smooth and stress-free. I truly appreciate how straightforward and helpful he was throughout everything. Highly recommend!

Blake was great to work with! Really appreciate his time, effort, and personality!

Bryan Morales did an excellent job with getting us into a new car.

Bailey Boggs was such a great help getting us into our new Kia Forte. I would definitely recommend seeing her at Oakes Kia for your car purchasing needs.

Blake Bailey christopher

Blake and his friends (Bailey and Christopher) did a great job and helped us out!

Took care of us. Even after we purchased, they still check on us.Greatly appreciated.

This was our first Kia purchase. Our salesman, Dustin, was very high energy and easy to work with. He listened well, hustled, and got us an amazing vehicle at the right price. Other members of the team were professional, straight-forward and sincere. We appreciate the customer-focused culture - we were referred by a trusted friend and will send others this way based on our experience.

Lorraine was awesome, helped me get my bang for my buck. And was able too answer all my questions. For being a first time buyer for a car, she helped me out a lot.

Cam was great to work with! He made the process easy and personable! Never felt like I was working a car deal, felt like sitting and talking with a friend. If your shopping here ask for Cam, you’ll be happy you did!

I can’t say enough good things about my experience at Oakes Kia. Jonah went above and beyond to help me find the perfect car, answering all my questions and making me feel completely at ease. I love my new car and truly felt supported throughout the entire process. Thank you so much, Jonah and the team!

Blake Reynolds was easy to work with. Very helpful

Blake was very helpful! Answered all my questions and got me out the door with a new Sportage!

Jacob help us to get the deal we were looking for. Thanks Jacob

Dustin is awesome!!!! Very very patient and made my experience very smooth.

If I had the resources I would buy a new car once a year from Bailey Boggs. She makes the process pleasant and simple. Everything is straightforward, no surprises and my new car is spotless. I’m so happy that I flew 1,000 miles to purchase my car. Now I will drive back to Maryland.

Great experience, great personality.

Dustin Hazlett is the Man at Oakes KiA, He helped my friend on purchasing is first car. Keep up the great work yong man!!

Very true and honest super easy to work with

Jacob was great! Answered all our questions, showed us the different features. Lyric was very helpful and friendly with the financing.

Jacob and Dustin were amazing and helpful getting me my new car! Highly recommend these guys!!

JERED IN MAINTENANCE IS the goat

Chuck Henn is the best and nicest sales person helped me out a lot!

Jonah was very friendly and thorough. A quick and easy process.

Elise was so amazing hands down the best sales agent there!! Tells you how it is and lets you know everything! MAKE HER A MANAGER!!!!!! She would be the best manager ever!!!

Jacob Robirds is the guy should see when you go he really took care of me!!!!

Jonah Hale made buying a new car a great time! He was kind, funny, and straightforward. Would recommend him to anyone looking to buy a new Kia.