Customer Service at Oakes Kia | 7,000+ Google Reviews
Posted at Fri, Oct 9, 2026 8:25 PM
Is Oakes Kia Good for Customer Service? Quick Answer
Oakes Kia in North Kansas City, MO has more than 7,000 Google reviews and is Missouri's highest reviewed Kia dealer. Oakes Auto Group is built on three things: transparency, value and relationships. You can reach sales at (816) 300-7875 and service at (816) 300-7876, and the dealership has its own collision center.
When you are choosing a Kansas City Kia dealer, how they treat you matters as much as the price. Here is what real customers say about Oakes Kia, and how we try to earn it from the first visit through every service appointment.
What Oakes Kia Customers Say
These reviews are from our public Google and DealerRater pages. Read all of them on our customer testimonials page.
“The experience at Oakes Kia was the best I have had in my 35 years of purchasing cars.”
Jeremy, Google review, Sep 23, 2026
“They are not high-pressure and they provide the outstanding customer support...”
Leo R, DealerRater review, Jun 4, 2026
“This is how Customer Service should be.”
Ralph, DealerRater review about our service department, Jul 2, 2026
How We Approach Customer Service
Transparency
We want you to understand what you are buying and what you are paying. Ask us anything about a vehicle, a price or a service recommendation.
Value
We work to give you a fair deal on the vehicle you want, and to keep service and ownership costs reasonable.
Relationships
We want to be the Kia dealer you come back to. That means being there after the sale for service, parts and questions.
Everything in one place
Sales, service, parts and a collision center are all at our North Kansas City location, so you deal with one team.
How to Reach Oakes Kia
| Department | Phone | Hours |
|---|---|---|
| Sales | (816) 300-7875 | Mon to Sat 9:00 AM to 6:00 PM |
| Service | (816) 300-7876 | Mon to Fri 7:00 AM to 5:30 PM; Sat 7:00 AM to 2:00 PM |
| Parts | (816) 300-7878 | Mon to Fri 7:00 AM to 5:30 PM; Sat 7:00 AM to 2:00 PM |
| Collision Center | (816) 756-3300 | Mon to Fri 7:30 AM to 5:30 PM |
Oakes Kia is at 2900 Burlington St, North Kansas City, MO 64116. Closed Sunday. Call to confirm hours around holidays.
Oakes Kia Customer Service FAQs
Is Oakes Kia a good dealership for customer service?
Oakes Kia in North Kansas City, MO has more than 7,000 Google reviews and is Missouri's highest reviewed Kia dealer. You can read them on our customer testimonials page and decide for yourself.
Where can I read Oakes Kia reviews?
Reviews are on Google, DealerRater and Cars.com, and our customer testimonials page shows Google and DealerRater reviews in one place.
What is the Oakes Auto Group approach to customer service?
Oakes Auto Group is built on three things: transparency, value and relationships. We want you to know what you are getting, feel good about what you pay, and keep coming back.
How do I contact Oakes Kia service?
Call the service department at (816) 300-7876 or schedule service online. Service is open Monday to Friday 7:00 AM to 5:30 PM and Saturday 7:00 AM to 2:00 PM.
Does Oakes Kia have a collision center?
Yes. The Oakes Auto Collision Center can be reached at (816) 756-3300 and is open Monday to Friday 7:30 AM to 5:30 PM.
What are the Oakes Kia sales hours?
Sales is open Monday to Saturday 9:00 AM to 6:00 PM and closed Sunday. Call (816) 300-7875.
Where is Oakes Kia located?
Oakes Kia is at 2900 Burlington St, North Kansas City, MO 64116, serving North Kansas City, Kansas City, Liberty, Gladstone, Riverside and Parkville.
Where can I shop Oakes Kia inventory?
Browse new Kia inventory or pre-owned inventory online, or call sales at (816) 300-7875.
Experience Oakes Kia for Yourself
Stop by 2900 Burlington St in North Kansas City or call us, and see why so many Kansas City drivers keep coming back.