Customer Testimonials
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The salesman was awesome and knew exactly how to help! ! Thank you Gary for your excellent service! Kieth was awesome as well and explained things and went over everything professionally!! This is the second vehicle I’ve purchase with these two gentlemen and both times they have exceeded my expectations. I will only deal with these two gentlemen! Thanks again for all your help!!
Posted on DealerRater by cmcdonnell922
Great service - staff is always helpful and attentive. They keep me updated on my car and explain what it needs.
Posted on DealerRater by kristalynn80
The salesman was awesome and knew exactly how to help!! Thank you Gary for your excellent service! Kieth was awesome as well and explained things and went over everything professionally!! This is the second vehicle I’ve purchase with these two gentlemen and both times they have exceeded my expectations. I will only deal with these two gentlemen! Thanks again for all your help!!
Posted on cars.com by cmcdonnell922
Great service - staff is always helpful and attentive. They keep me updated on my car and explain what it needs.
Posted on cars.com by kristalynn80
Had a great experience at Oakes kia. My sales person was super helpful and not high pressure.
Posted on cars.com by homedetectivekc
They really made sure that what I ended up buying was the car that I would want to be driving for a long time. Great service and nice people.
Posted on cars.com by tklaus458
YenNhi made this an effortless by for me. She walked me through every single step in the buying process
Posted on cars.com by tlcrawford84
YenNhi made this an effortless by for me. She walked me through every single step in the buying process
Posted on DealerRater by tlcrawford84
Lyric was great! I didn't feel pressured, and he helped me find what I truly was looking for.
Posted on DealerRater by janielanz
I appreciate the amount of communication they kept with me throughout the process, especially since the car I wanted was not on the lot.
Posted on DealerRater by Jackson
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
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by Patricia S.
Lyric was great! I didn't feel pressured, and he helped me find what I truly was looking for.
Posted on cars.com by janielanz
I appreciate the amount of communication they kept with me throughout the process, especially since the car I wanted was not on the lot.
Posted on cars.com by Jackson
Absolutely amazing ppl! Staff is always helpful and nice. Keep up the good work. Oaks Kia is the best around here.
Posted on cars.com by diana.lyn2020
Absolutely amazing ppl! Staff is always helpful and nice. Keep up the good work. Oaks Kia is the best around here.
Posted on DealerRater by diana.lyn2020
I was looking for a new car and decided on a Kia. I chose this delearship based upon reviews. Chelsea was great and I was able to get the Soul I wanted but didn’t think I could afford! The process was straightforward and relatively easy! Love my new Kia and so happy I went to Oakes!
Posted on cars.com by teresa959903
This visit was excellent. They kept me informed. Everyone was friendly. No issues at all with this visit.
Posted on cars.com by tbarsness1958
Bruce and Jesse made our car buying experience very comfortable. We had a great time from start to finish. Finished with the gong! Keep up the great work!
Posted on cars.com by Jen KC
I was looking for a new car and decided on a Kia. I chose this delearship based upon reviews. Chelsea was great and I was able to get the Soul I wanted but didn’t think I could afford! The process was straightforward and relatively easy! Love my new Kia and so happy I went to Oakes!
Posted on DealerRater by teresa959903
Bruce and Jesse made our car buying experience very comfortable. We had a great time from start to finish. Finished with the gong! Keep up the great work!
Posted on DealerRater by Jen KC
This visit was excellent. They kept me informed. Everyone was friendly. No issues at all with this visit.
Posted on DealerRater by tbarsness1958
This was my first service with Oakes! I was told it would take about 90 minutes as I had 3 recalls and an oil change. It took exactly that amount of time! The staff was friendly and the waiting room was clean and stocked with snacks!
Posted on DealerRater by keritucker526
Yenhi was easy to work with and wanted us to have a great customer experience.
Posted on DealerRater by ECHELRD
This was my first service with Oakes! I was told it would take about 90 minutes as I had 3 recalls and an oil change. It took exactly that amount of time! The staff was friendly and the waiting room was clean and stocked with snacks!
Posted on cars.com by keritucker526
Yenhi was easy to work with and wanted us to have a great customer experience.
Posted on cars.com by ECHELRD
We are so excited for our 2024 Telluride and are very thankful for Karen’s patience and kindness through the process. It took us over 6 months to figure out what we really wanted and finally make the purchase. Karen was so easy to work with and never made me feel bad for changing my mind no less than 5 times. Tellurides have so many trim levels and Karen knew the ins and outs of each very well. She was quick to respond to my many messages and always let me know if something was coming on the lot that might work for us. At one point my husband was ready to drive to STL, but I was not feeling like dealing with anybody other than Karen. Darah was also great in internet sales! I’ve already told my friends if they’re going to Oakes they need Karen!
Posted on cars.com by lackeyt1212
So very helpful. Worked with me to get me a reliable vehicle.. ALec has gone the extra mile in helping me. I really appreciate everything everyone did for me.
Posted on cars.com by marylindawake47
This was our second time purchasing from Oakes Kia, and we will be back, and we will definitely be referring our friends and family here! From start to finish, it was a seamless process. We went in for a specific vehicle, didn't love it, and promptly fell in love with another vehicle. Everyone took it in stride, never once made us feel like an inconvenience, and we were in and out as quick as possible. Everyone was kind, efficient, and understanding. We didn't feel like just a "sale" at all. We felt like what we wanted truly mattered, and everyone did their best to get us exactly what we wanted!
Posted on cars.com by samantha_rhoads
Everything went great with the purchase of our you car thanks everyone for there help.
Posted on cars.com by JKFARNSWORTH62
We are so excited for our 2024 Telluride and are very thankful for Karen’s patience and kindness through the process. It took us over 6 months to figure out what we really wanted and finally make the purchase. Karen was so easy to work with and never made me feel bad for changing my mind no less than 5 times. Tellurides have so many trim levels and Karen knew the ins and outs of each very well. She was quick to respond to my many messages and always let me know if something was coming on the lot that might work for us. At one point my husband was ready to drive to STL, but I was not feeling like dealing with anybody other than Karen. Darah was also great in internet sales! I’ve already told my friends if they’re going to Oakes they need Karen!
Posted on DealerRater by lackeyt1212
So very helpful. Worked with me to get me a reliable vehicle.. ALec has gone the extra mile in helping me. I really appreciate everything everyone did for me.
Posted on DealerRater by marylindawake47
Everything went great with the purchase of our you car thanks everyone for there help.
Posted on DealerRater by JKFARNSWORTH62
This was our second time purchasing from Oakes Kia, and we will be back, and we will definitely be referring our friends and family here! From start to finish, it was a seamless process. We went in for a specific vehicle, didn't love it, and promptly fell in love with another vehicle. Everyone took it in stride, never once made us feel like an inconvenience, and we were in and out as quick as possible. Everyone was kind, efficient, and understanding. We didn't feel like just a "sale" at all. We felt like what we wanted truly mattered, and everyone did their best to get us exactly what we wanted!
Posted on DealerRater by samantha_rhoads
The service was fast and convenient and they did a good job on my car! I plan to take my car back next time it needs repair or maintenance service!
Posted on DealerRater by rmhenderson1974
Check in was fast. Pickup was as promised. Timely, courteous, and professional. Would recommend to anyone!
Posted on DealerRater by mikekristenloney
They are very helpful and kind. They readily greet me when I get there. It is a very organized Service Center.
Posted on DealerRater by rsacosta
Service department was amazing. They even vacuumed my car upon request. I appreciate Oakes Kia so much.
Posted on DealerRater by stefani_briere
Bruce Reves made our car purchase a great experience from start to finish. He made sure I knew where to go to pick up my title before I left, and he educated me on everything I needed to know about my new car. If you go to Oakes Kia, ask for Bruce!
Posted on DealerRater by Jen KC
The service was fast and convenient and they did a good job on my car! I plan to take my car back next time it needs repair or maintenance service!
Posted on cars.com by rmhenderson1974
Check in was fast. Pickup was as promised. Timely, courteous, and professional. Would recommend to anyone!
Posted on cars.com by mikekristenloney
They are very helpful and kind. They readily greet me when I get there. It is a very organized Service Center.
Posted on cars.com by rsacosta
Service department was amazing. They even vacuumed my car upon request. I appreciate Oakes Kia so much.
Posted on cars.com by stefani_briere
Bruce Reves made our car purchase a great experience from start to finish. He made sure I knew where to go to pick up my title before I left, and he educated me on everything I needed to know about my new car. If you go to Oakes Kia, ask for Bruce!
Posted on cars.com by Jen KC
he was nice and understanding and he help me get a good deal on the mini van
Posted on cars.com by HEIDI3044077
Was met by Randy in service even before I got to the door. Very friendly and professional. Was out very quickly with service performed well. In fact, everyone at the dealership was friendly. Will return.
Posted on cars.com by RandyM
Chelsea was great had a wonderful experience would refer all my friends and family thanks
Posted on cars.com by barnabevonda
Jarod was very helpful and polite and took care of things for 2 oil changes in one day!
Posted on cars.com by dawnm18
he was nice and understanding and he help me get a good deal on the mini van
Posted on DealerRater by HEIDI3044077
Was met by Randy in service even before I got to the door. Very friendly and professional. Was out very quickly with service performed well. In fact, everyone at the dealership was friendly. Will return.
Posted on DealerRater by RandyM
Chelsea was great had a wonderful experience would refer all my friends and family thanks
Posted on DealerRater by barnabevonda
Jarod was very helpful and polite and took care of things for 2 oil changes in one day!
Posted on DealerRater by dawnm18
I want to thank God for the devine intervention that lead me to Drew D and Nick C at Oakes Kia. For the past 3 weeks I felt like I was in a nightmare dealing with another dealership. I was lied to, had my credit applications submitted without my knowledge or approval, was offered vehicles with mechanical issues, and that's not even 1/4 of the issues. I will not name the 8 location dealership, but I will say everything about my experience at Oakes was different. I met Tim first and I mentioned the vehicle I was on the lot looking for and he immediately offered to get it. Tim is not a salesman, he like Drew and Nick dont recieve a commission. Tim helped me out if the kindness of his heart. I don't remember the name of the gentleman that heard my son ask if he could get in a car on the showroom floor. But he quickly opened the door to let him see inside, he also spoke to my 6 year old everything my son saw him and waived. Never once ignoring him. He was not my sales person. I didn't catch the name of the woman with the beautiful sleeve tattoo that spoke to my son on multiple occasions in the 3 or 4 houra we were there. I highlight those interactions because it made a positive impact on my son. I sat with my 3 and 6 year old at the nightmare lot for 3 hours and not one person acknowledged me or my kids. I went to Oakes with my eyes on a 2015 Durango...(if you get it you are lucky that Thang goes. .ok) and left in 2023 Sorento. I couldn't believe it myself. I hugged the guys so tight. They heard me, they listened, and did their best to get me approved for the durango...but worked out a miracle. I waited for the punked cameras that never came. I went to sleep thinking I was dreaming. But I went outside this morning and realized it was all real. Thank you Zach for emailing me... Thank you Drew for making me feel heard and important the moment we met. Thank you for encouraging my son. Thank you for talking to him and identifying with his intellectual gift. Thank you for not giving up. Nick thank you! Thank you for working things out for me beter than I could have imagined. Thank you for getting me brand new car..that I can afford. Thank you for creating a deal that will make it effortless to maintain my vehicle. Thank you Oakes Kia
Posted on cars.com by Danielle
Very professional, really overall a great experience, i have enjoyed hsving our two vehicles bought and serviced here
Posted on cars.com by JBURHART
Everyone made things very pleasant, great staff and very helpful. The dealership had great options to choose from. Will definitely recommend and keep coming back in the future.
Posted on cars.com by esauber1990
Very professional, really overall a great experience, i have enjoyed hsving our two vehicles bought and serviced here
Posted on DealerRater by JBURHART
Everyone made things very pleasant, great staff and very helpful. The dealership had great options to choose from. Will definitely recommend and keep coming back in the future.
Posted on DealerRater by esauber1990
Spectacular service with kind, hardworking employees who provided excellent, quality care! Will recommend to others!
Posted on DealerRater by k_shep97
Spectacular service with kind, hardworking employees who provided excellent, quality care! Will recommend to others!
Posted on cars.com by k_shep97
Excellent customer service and friendly staff. My car was ready when promised and was walked out to my car.
Posted on DealerRater by claudiaevans57
friendly and fast good area to wait, refreshment available. thanks.
look forward to next service .
Posted on DealerRater by big1945bob1
Excellent customer service and friendly staff. My car was ready when promised and was walked out to my car.
Posted on cars.com by claudiaevans57
friendly and fast good area to wait, refreshment available. thanks. look forward to next service .
Posted on cars.com by big1945bob1
I was promptly attended to . The staff listened to me and provided satisfactory feedback to me
Posted on cars.com by jwunmi
I bought a Sorento hybrid. I live out of state and it made the transaction a bit more difficult. I worked with Tim, Darah, and Keith. They were great throughout the process! Very communicative and knowledgeable about the vehicle and the buying process for an out-of-state buyer. I love the SUV and had an excellent experience with Oakes.
Posted on cars.com by beau
Everyone I worked with here was great! There was no pressure in purchasing a car and felt as though they were a consultant on buying the car as apposed to a "pushy" salesman.
Posted on cars.com by benjamin.hunt
I bought a Sorento hybrid. I live out of state and it made the transaction a bit more difficult. I worked with Tim, Darah, and Keith. They were great throughout the process! Very communicative and knowledgeable about the vehicle and the buying process for an out-of-state buyer. I love the SUV and had an excellent experience with Oakes.
Posted on DealerRater by beau
Everyone I worked with here was great! There was no pressure in purchasing a car and felt as though they were a consultant on buying the car as apposed to a "pushy" salesman.
Posted on DealerRater by benjamin.hunt
I was promptly attended to . The staff listened to me and provided satisfactory feedback to me
Posted on DealerRater by jwunmi
Good service with a quick turn around. It was very helpful to be shuttled to my office.
Posted on DealerRater by RICHPOSTE
I purchased a new Kia Seltos from Oakes Kia and had a fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he greeted me in the lot. He made the buying process fun and easy.
Posted on DealerRater by DANIELLE PARKER
I purchased a new Kia Seltos from Oakes Kia and had a fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he greeted me in the lot. He made the buying process fun and easy.
Posted on cars.com by DANIELLE PARKER
Good service with a quick turn around. It was very helpful to be shuttled to my office.
Posted on cars.com by RICHPOSTE
Oakes what was not my first visit, but it was pleasantly my last. I had been to 2 other Kia dealerships in the Independence/Kansas City metro area. Let me say ... I was not pleased by either & horrified by my last—I walked out. Then I researched Oakes Kia, looked at stock, called & made an appointment. Glad I did! I was greeted by my sales person, Karen Suarez, walked to her desk & got right to work. Told her I was looking for a new Kai Soul, but they had none in stock. I also told her I'd look at newer used Souls. Karen found two that met my needs & we went for test drives. All during the time we were driving she was feeding me information about newer electronic/tech feature of that model, the difference between the 2 models I chose & learned a bit about each other as time passed. At no time did I feel pressured into a sale (even though I DID want to buy a car that day). Karen was warm, friendly, congenial, and well informed about the cars we drove. SHE KNEW HER STUFF! When it came time to decide & make the purchase & get an out the door cash price—the whole team was on top of it! Unlike "other dealers" Oakes Kia made the process as painless & as quick as possible. No mind games. No bait and switch. No "extras" on the invoice I did not already know about. What a breath of fresh air! Karen got ALL my questions & concerns answered & very quickly too. Once all the paperwork was complete, car paid for, and I was ready to go—Karen was kind enough to follow me to Enterprise rental to drop off my rental. She went that extra (hundred) mile(s). The whole team did. AWESOME! I don't know in all my 66 years I've ever had a MORE pleasant car purchasing experience. And That's not just hyperbole. I wasn't rushed. I was well attended to. I got all questions answered. And I ended up with a car that I was quite please with. A huge thank you to Karen Suarez for be so personable, professional, and such fun to work with! I'd highly recommend Karen, Oakes Kia, and the whole team that took care of me during this incredibly painless & productive process. Thank you ... from one very happy customer!
Posted on cars.com by IndeMoJo
We had a very good experience with purchasing our new Sportage from Oakes. We look forward to future business with them.
Posted on cars.com by jtazdevil
We had a very good experience with purchasing our new Sportage from Oakes. We look forward to future business with them.
Posted on DealerRater by jtazdevil
Oakes what was not my first visit, but it was pleasantly my last.
I had been to 2 other Kia dealerships in the Independence/Kansas City metro area. Let me say ... I was not pleased by either & horrified by my last—I walked out.
Then I researched Oakes Kia, looked at stock, called & made an appointment. Glad I did!
I was greeted by my sales person, Karen Suarez, walked to her desk & got right to work. Told her I was looking for a new Kai Soul, but they had none in stock. I also told her I'd look at newer used Souls.
Karen found two that met my needs & we went for test drives. All during the time we were driving she was feeding me information about newer electronic/tech feature of that model, the difference between the 2 models I chose & learned a bit about each other as time passed.
At no time did I feel pressured into a sale (even though I DID want to buy a car that day). Karen was warm, friendly, congenial, and well informed about the cars we drove. SHE KNEW HER STUFF!
When it came time to decide & make the purchase & get an out the door cash price—the whole team was on top of it! Unlike "other dealers" Oakes Kia made the process as painless & as quick as possible. No mind games. No bait and switch. No "extras" on the invoice I did not already know about. What a breath of fresh air!
Karen got ALL my questions & concerns answered & very quickly too.
Once all the paperwork was complete, car paid for, and I was ready to go—Karen was kind enough to follow me to Enterprise rental to drop off my rental. She went that extra (hundred) mile(s). The whole team did. AWESOME!
I don't know in all my 66 years I've ever had a MORE pleasant car purchasing experience. And That's not just hyperbole. I wasn't rushed. I was well attended to. I got all questions answered. And I ended up with a car that I was quite please with.
A huge thank you to Karen Suarez for be so personable, professional, and such fun to work with!
I'd highly recommend Karen, Oakes Kia, and the whole team that took care of me during this incredibly painless & productive process.
Thank you ... from one very happy customer!
Posted on DealerRater by IndeMoJo
They have great service and are always so fast to get things done. The snacks and wifi help too while waiting.
Posted on cars.com by BOBBIE347
They have great service and are always so fast to get things done. The snacks and wifi help too while waiting.
Posted on DealerRater by BOBBIE347
Very patient and explained the details. Appreciate them taking the time the Service employees spent with us to make sure we understood.
Posted on DealerRater by mwkmider
Very professional and courtesy in every aspect. Great communication from service regarding repairs needed and expedited
Posted on DealerRater by dclark68
Great customer service, above and beyond in finding just the right vehicle. Amazingly smooth process of financing and approval. 10/10
Posted on DealerRater by jton65
I was really happy with how they listened to what I wanted and kept me within my budget.
Posted on DealerRater by panda123248
Very professional and courtesy in every aspect. Great communication from service regarding repairs needed and expedited
Posted on cars.com by dclark68
Very patient and explained the details. Appreciate them taking the time the Service employees spent with us to make sure we understood.
Posted on cars.com by mwkmider
I was really happy with how they listened to what I wanted and kept me within my budget.
Posted on cars.com by panda123248
Great customer service, above and beyond in finding just the right vehicle. Amazingly smooth process of financing and approval. 10/10
Posted on cars.com by jton65
Darren did a wonderful job helping me with buying my 2023 kia sorento. He was very kind and knowledgeable.
Posted on cars.com by nstufflebean
Darren did a wonderful job helping me with buying my 2023 kia sorento. He was very kind and knowledgeable.
Posted on DealerRater by nstufflebean
Service Department staff very friendly and keep you informed. Did not have a long wait.
Posted on DealerRater by fpcaninojr
Service Department staff very friendly and keep you informed. Did not have a long wait.
Posted on cars.com by fpcaninojr
I drive 6 hours to come to them. Always great service! My closest KIA (Dodge City) Horrible experience, wont go back there. Worth the drive to Oaks KIA!! Always great service
Posted on cars.com by Betsy
Very professional and polite team, very helpful and friendly too. Definitely recommend this dealership to my friends.
Posted on cars.com by orlandoaliciam
You should be driving a KIA!! From Oakes KIA! I bought my 1st car here, a 2022 Forte. I absolutely love it. Everyone at this dealership (no matter who it is) are always nice to me.
Posted on cars.com by bpils
Very professional and polite team, very helpful and friendly too. Definitely recommend this dealership to my friends.
Posted on DealerRater by orlandoaliciam
You should be driving a KIA! ! From Oakes KIA! I bought my 1st car here, a 2022 Forte. I absolutely love it. Everyone at this dealership (no matter who it is) are always nice to me.
Posted on DealerRater by bpils
Lyric was so friendly and personable and was right there every step of the way. He made the whole process quick and easy and, dare I say it, fun. He even came back from his lunch break to hunt for my garage door opener I left in my trade. Special thanks to him for not making me gong the gong. Everyone at Oakes Kia was great and so very friendly. If you're looking for a new/used car, go to Oakes Kia and ask for Lyric!
Posted on DealerRater by Amy
We drove from North Dakota to Mississippi and started this deal over the phone. We stopped in Kansas City and picked up my new 2023 telluride on the way to Mississippi. Jeff and Bruce made the purchase go very smoothly and fast.
Posted on DealerRater by chudson895
Lyric was so friendly and personable and was right there every step of the way. He made the whole process quick and easy and, dare I say it, fun. He even came back from his lunch break to hunt for my garage door opener I left in my trade. Special thanks to him for not making me gong the gong. Everyone at Oakes Kia was great and so very friendly. If you're looking for a new/used car, go to Oakes Kia and ask for Lyric!
Posted on cars.com by Amy
We drove from North Dakota to Mississippi and started this deal over the phone. We stopped in Kansas City and picked up my new 2023 telluride on the way to Mississippi. Jeff and Bruce made the purchase go very smoothly and fast.
Posted on cars.com by chudson895
Everyone was easy to work with and understand. Enabled me to get the car I wanted quickly and move on.
Posted on cars.com by darryl12
Bailey has been beyond AMAZING!!!! She was awesome in getting me a vehicle that matched what I was looking for! She did great looking for a 2026 Kia Sportage that has the red interior seats I was dreaming of for a while! I recommend her 10/10!!!! Bailey made my wish come true!
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by Eunide Diallo
Anh Pham was my sales associate and he was great! This was my first time buying a car and he made the process so easy! He was knowledgeable and worked to get me the best deal possible. I would recommend Anh and Oakes Kia!
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by Sophia Benjamin
Anh P was our sales rep and he did a great job! He was very knowledgeable and got us a great deal. I would recommend both Anh Pham and Oakes Kia to anyone looking for a used car!
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by Kolten Bennett
Blake was so helpful in finding us a new car on quick notice.
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by Kelsey McConnell
“We had an excellent experience purchasing our Lexus RX 350 from Logan Gaynor at Oakes Kia. Logan was professional, patient, and very helpful throughout the entire process. He answered all our questions honestly and made the experience smooth and stress-free. Highly recommend working with him!”
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by Priyanka
Dashon was very helpful and nice. Didn’t feel too pushy and got us what we needed.
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by Lauren Johnson
Was fantastic. Helped a ton and could have purchased at a different dealership but he worked hard and earned by business.
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by Trey Johnson
Logan really helped us a lot in choosing a car and closing the deal best experience
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by Kalyan karun Charitha
Dustin Hazlitt was amazing!!! Super helpful and went out of his way to make our car dreams happen! Highly recommend
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by MacKenzie Anderson
Logan was great and helped me out with my first ever car purchase!, very friendly and transparent with the entire process.
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by Sam Stoller
We worked with Logan today, he was very thorough, informational, and transparent with the whole process and helped us make sure we had a good experience
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by Claudia Coots
Dashon Adams was great had a good time purchasing my new G-Ride!!!
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by Jahmean Porter
I would like to share my experience buying my vehicle from Oakes Kia. Bailey Boggs was friendly, transparent that’s made the experience smooth she never pressured me, The process was straightforward, and I felt respected throughout.The Finance team specifically Darren Iverson Jr, Karen, they were patient, answered all my questions and helped me find the right option. I truly appreciate the honesty!!!
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by Reginald Dessalines
Bailey was absolutely a joy to work with. She was knowledgeable and answered all of our questions. She went above and beyond to make our experience comfortable. We felt completely at ease with her helping us and she made everything clear and easy through the process. I would highly recommend her for your car buying experience.
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by Cassi Hornsby
I made the drive from Columbia Missouri all the way to north KC to get my new Kia. I had been disappointed with the Kia brand because my local dealer sales and service teams have been disappointing... But what a refreshing surprise it was to work with Oakes Kia and Dom Taibi.
From the get-go I told him my price point. And my family wants and needs. Dom put the work for us and worked for me. Not for a bonus, not for a dealer. For my price point and my needs. His knowledge of the product and the financial tools available to us was fantastic and him and his team came through with a great offer.
I would recommend Dom and Oakes to anyone looking for a new Kia in mid Missouri. They got a great selection of used vehicles too. Including our end of lease EV9 with brand new tires!
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by Andres Villafuerte (Dre)
Blake Reynolds. Super nice
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by Lake Sutton
Blake Reynolds was great to work with! Highly recommend him!
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by Chad Sutton
WOW?! The absolute, upmost, Seamless car buying experience I’ve ever had! Don’t hesitate! If you’re looking to get into a new vehicle, go to
Oakes! Wynter Bailey Boggs is THE REAL DEAL, not only is she knowledgeable, and exceptionally pleasant, but her attentiveness and prompt response and communication through the entire process is what made this car buying experience so effortless. Having someone who is right there to answer any and every question, always has an answer, every step of the way, made this car buying experience feel not only secure, but by the end of it I was confident in the entire process and in the fact I was getting exactly what I wanted and neeeded !
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by Aaron Roberts
Dominic taibi great customer service
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by Bridgit Lyon
Dominic Taibi
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by Rusty Lasiter (OrangeRobo)
Dustin Hazlett did a fantastic job and was super helpful and took time to make sure we got everything right and how we wanted it. Do recommend going here and seeing Dustin.
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by Courtney
Let me start by saying I’m a girls girl. I called to buy a Kia Carnival. I specifically asked to only work with women. Not only was my request accommodated but I was linked up with Gloria Lillich and she WAS AMAZING! She helped me in every way and made the process of buying a new car easy, stress free and fun! She had the best personality and is just so genuine and funny.
Y’all want a good car buying experience, hit up Gloria! She’s the best.
Thanks for all you have done Gloria. I LOVE my mom van!
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by Jessica Hutchison
Bailey Boggs is your gal
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by Yoh
Came in looking to buy my first car and Bailey was amazing. Needed a co-signer so I brought my grandma and mother in to finish the process, and she was so kind to me and my family. Honestly just a great human would buy a car from her again 1000%!!!
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by Jeshan Shoats
Dustin was the best! Great guy, great personality and helped get exactly what I wanted. Wouldn’t have wanted anyone else.
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by Keyahra Plain
Great experience with Bailey! She’s the nicest most pleasant person to speak with!~~Amanda Davidson
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by Mandi Suhr
Buying a car is usually stressful, but Anh Pham made it a breeze. I walked in looking for a new car and was very clear about what I could spend. Not only did he respect my budget, but he also made sure I walked away with exactly the payment I needed with a brand New 2026 Kia Selto S. He’s professional, honest, and truly knows his stuff. Highly recommend for anyone who wants a no-pressure environment!
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by Heaven Trainer
Thank you for your caring, hospitality and services Oakes Kia awesome sales person Gloria Lillich
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by Angela Hollins
Dashon was great!!
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by Mahamad Raage
Wife bought a car here. Her second one from them. Great experience with Logan and Lyric. No pressure at all. Great guys to work with.
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by Joe Reyes
Blake Reynolds is the guy to choose at Oaks KIA, process was quick and easy! He did an excellent job at getting our daughter the best possible price point, really knows the product and a great listener. Hard to find in car sales these days! Thank you!
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by Kristy McIntire
Logan was very helpful and made the process as smooth as possible. thank you!
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by Carly Sprong
Dustin got me taking care of gave me the best deal he could get for me and had amazing service
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by Aroldo Arana
Blake was great to work with and made the process simple.
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by Jake Napper
Dustin was very helpful with us getting our car . Very polite an knowledgeable .
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by Mikaela Routon
Cam was hella great and provided the best car buying experience! Will come back specifically for his help!
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by Elysia Dunning
Very polite and helpful
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by Jim Wells
Jacob was great and would recommend him to family and friends for the next purchase.
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by Jessica Wells
New car! Thanks again Oakes Kia and especially to Jacob Robirds for helping me move stuff around and figure it out so it works for me.
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by James Heskett
Dustin Hazlett was excellent throughout the entire process. He explained everything clearly and patiently, making sure we understood every detail. He took the time to answer all of our questions thoroughly and never made us feel rushed. His professionalism, calm attitude, and great customer service made the car-buying experience smooth and stress-free. Highly recommend working with him!
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by Mauricio Eli Hernández Estrada
Dom at Kia is great. Super easy to work with.
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by Autumn draper
Dom was very helpful and friendly. He was also very patient with all my questions and answered everything clearly. Thanks, Dom!
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by Richard You
My Dad recently purchased a new K5 from Oakes Kia. He was very happy with the salesman, Blake Reynolds. Blake was friendly, informative, and professional.
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by J Muck
Love my new car! This place and Blake beat everybody in town. Go to Oakes for your next car!
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by Swansaid
Blake was awesome. He got me the absolute best deal possible. He was honest with me. I told him what I wanted what I could do and he made it happen.
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by The MotherSon Show
Blake was great
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by Gerald
I worked with Blake and Gloria on purchasing a new Kia Sportage. It was a huge upgrade for me and they were both knowledgeable and kind in helping me find the perfect Sportage. I would recommended them both if you are in the market for a new car.
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by Sara Pickerel
Dom was great!!
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by Kayden Collette
Buena atención de Cam Mathis
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by Carmen Elena Segura Soto (La chapinguera)
My 2nd car from Dustin. Great custmer service.
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by Nizer Aliismeal
Dom was super helpful!!
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by Serene Holland
Dominic was super helpful and great to work with !
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by Kailynn Cummings
Just bought a 2027 Kia Telluride from Dustin Hazlett at Oakes Kia in North Kansas City. Very professional and easy to work with! Got a fair trade-in price for my 2023 Telluride and was pleased with the entire process. I looked at more than one car and all were spotlessly cleaned and very well taken care of. Such a positive experience with purchasing my new car!
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by Shawn Johnson
Dom was awesome to work with !
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by Kay C
When you go here, ask for Dom! He was the absolute best to work with. Thank you, again!
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by Chase Brown
Dominic was very helpful and great to work with
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by Abby Pine
Theo Hart gave me all the options I asked for. He got me exactly what I wanted at the price I needed. Highly recommend Theo and Oakes Kia!
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by Andrew Molina
Thank Dominic H.! It was a pleasure working with you!
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by Grandeurgaming
My experience at Oakes Kia was fantastic!
Jacob Robirds was great explaining everything about buying a Kia. He is very knowledgeable and enthusiastic about the Kia product. I highly recommend Jacob at Oakes Kia.
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by Deborah Mason
Jacob “Bird” was great to work with. I came in from out of state and he did a great job helping me through the process of trading in my vehicle and purchasing a new telluride.
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by Kelsey Corbin
Noah Phillips was amazing! Give him a big bonus!!
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by Kandace Fowler
Sales representative Jacob Robirds was above and beyond
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by Salem
The best car purchasing experience I have ever had. Quick and efficient.
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by natron brown
Come down and see my man Deshon.
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by Jack Mansell
Dashon is the best
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by Shuana Mansell
De shon Adams was helpful!
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by Katrina Williams
Dashon was great to work with!
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by Amber McGovern
Bailey is a upbeat very nice, friendly and knowledgeable young lady. I would be happy to come back and buy next vehicle from her.
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by David Schuler
Great experience working with Gage. He made the whole process smooth and stress-free. Highly recommend!
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by Mikaela R
Jacob is amazing and efficient
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by Leigh Johnson
Dashon is not only a scholar and a gentleman, he made the experience of purchasing a Kia easy and painless as possible. I highly recommend getting with Dashon if you ever visit Oakes KIA!!
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by Denver Briem
Dash was so good, highly recommend his help at Oakes Kia
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by Courtney Vallecillos
We were at a different Kia dealership earlier today (Shawnee mission) and it was a terrible experience. We came to Oakes and installed were greeted by Jonah. Jonah was very professional and very friendly. He worked hard to get us a great deal and the exact car we wanted. He helped out throughout the entire process and even explained the car head to toe. He is hands down the reason we bought a car from Oakes and we will recommend all of our friend and family visit Jonah at Oakes Kia.
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by Spencer White
Jonah was incredible! We had a great experience, everything was quick and easy. I would highly recommend Jonah!! He is definitely going to do what’s in your best interest and budget.
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by Jessi
We enjoyed our experience. Dustin did not try to oversell us. He was able to answer our questions or get the answers for us.
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by Arya Gigot
We had a really great experience buying our car. My husband is very picky, but Dominic was super patient and went above and beyond to help us get exactly the car we wanted. He even went to another dealership to get it for us, which we really appreciated.
Carlos in finance was also a big help—he worked with us to get the monthly payment where we wanted it.
Overall, everyone was friendly, helpful, and made the whole process way easier than we expected. Definitely recommend!
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by naydi vazquez
We bought a Kia today with the help of Dustin Hazlett the salesman , Dustin is very thorough in explaining the purchasing process and details . He has a no pressure style of doing business which is very refreshing! Thanks Dustin!
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by bun leaf
This was my first time buying a car and Jonah was ABSOLUTELY amazing. He made sure I found everything I was looking for in a car on top of everything I needed. One of the greatest salesmen I have ever worked with!!
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by Maria Duff
Very kind with us show us the car and super easy my wife was surprised because all the sales person are not like Bailey
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by Acuriel10
Darren Iverson was AMAZING! Very quick and easy to work with, made sure I was happy and understood everything going on! Highly Recommend!
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by Emily Dunlap
Blake Reynolds is an outstanding salesman by far the best one I have dealt with! There to help you find the best option with the best deal had a great experience! He made the whole searching/ buying process feel comfortable rather than stressful. He was not pushy but he knows his stuff and made everything a breeze, he was genuinely helpful throughout. His communication was outstanding and clear, very consistent, always took the time to answer all my questions. Overall, his friendly and easy-going attitude made a huge difference in my experience and I would hope that anyone looking to buy a Kia will reach out to Blake; you wouldn’t regret it!! Thank you Blake for all you did!
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by Kaylee Coleman
Jonah Hale was our salesman. He did an excellent job showing us the car we came to see so we bought it!!
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by Carla Summa
Blake and all the reps were so friendly and welcoming. They made buying a car so easy. So if you go here ask for blake!
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by Joe Turner
Blake Reynolds’s sorted us out. Enjoyed our experience with Oakes!
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by Adam Gentry
Blake was great!
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by Ellie Cawyer
Bailey Boggs was so kind and helpful, she was patient and brought such positive energy to the experience! She made buying a car extremely painless, enjoyable even. This is my second time buying a car at this dealership and both experiences were a 10/10. If you need a car come in and ask for Bailey!
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by Shannon Gumaer
Anh made buying my daughter’s car an amazing experience! He went over and beyond to get her into the car of her dreams.
Thanks Anh!
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by Jen Hope
Anh was so understanding of what I really wanted in my new car, and was so willing to let me keep on looking and looking!! UNTIL… we found my dream car, went on a drive with Anh and was sold!!!
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by Addie Hope
Dustin Hazlett when above and beyond to ensure we were taken care of. W
He met us on days off and replied fast to every question. We were trading 2 cars and buy 3. Not only did he make sure we understand all the moving moving but he went and fought for us to get us right where we wanted on trade value, intrest rate and payment. Dustin has earned my family business for years to come.
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by braden johnson
Dustin Hazlett went above and beyond meet with us a couple different times and showed us all the cars we wanted to see until we found the perfect one we wanted made the right trade we wanted and we got exactly what we where asking for out of the deal. He did and awesome Job.
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by Heather Johnson
Blake was great. Got me into a K4 and the process was seamless. Thank you to Blake, Karen and everyone else who helped out with my car buying process. It was the first dealership I went to and I didn't have to look anywhere else! I highly recommend Blake!
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by Sandy Bruno
We bought our car from Gage Johnston and he was so polite and patient.. highly recommend Gage he went above and beyond for us getting our new car!!!
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by Sirirat
We bought our Alfa from Gage and let me say he was amazing. He was so patient and attentive. I highly recommend Gage Johnston at Oakes kia
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by Souphavady Vongsaphay
Jonah is fantastic to work with! He offers a low pressure car buying experience, and really works with you to get the best deal. I’m so happy to be apart of the Kia family!
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by Mike and Katie Hills
Jonah Hale did great. No pressure. Smooth process.
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by Matt Brummett
Jonah made our car-buying experience an enjoyable one! He was funny and laid back, but also knowledgeable and professional. He went above and beyond to find exactly what worked for us within our budget, backing up his “I never give up” mantra and he even stayed after hours to make sure we were taken care of. Thanks for the laughs and the brand new Sportage, Jonah!
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by Dana Ewbank
Dustin was great and easy to work with
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by Anthony Vizzerra
Gloria helped my partner find the perfect car. She was kind, considerate, and easy to talk with. She made sure to provide the lowest price and throughly explained the process of everything. She even threw in a free detail. Overall, she was very helpful and I highly recommend her.
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by Grace Claspill
First time buying a car from a dealership and I had a wonderful experience at Oakes Kia. Jim Morris and Gage Johnston were awesome and helped me through the entire process. I would highly recommend Oakes Kia for any car buying needs you have.
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by Kylie Titus
Jonah was the salesman we were fortunate enough to meet. He went above & beyond to locate the car I wanted to test drive from 1 of their other dealerships & had it brought over for us to test drive. Though we didn’t purchase the vehicle, his professionalism, kindness & willingness to go the extra mile (no pun intended) deserves praise & recognition! We will be back when the time is right!!
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by Marni Patterson
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
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by Swansaid G.
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide!
She wasn't pushy, made sure I understood the...
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by D B.
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
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by Spencer K.
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
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by Myra M.
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
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by Robert E.
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
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by M H.
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
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by Jeremiah W.
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience.
It was by far the...
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by M D.
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
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by Steve G.
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
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by Cedric A.
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
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by Kim W.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
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by Michelle S.
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
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by Jonathan R.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
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by Patricia S.
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
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by Edward A.
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
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by Sarah R.
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
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by John P.
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
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by Bobby B.
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Posted on cars.com by cory.biegel
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Posted on cars.com by Ronda.carroll
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
Posted on cars.com by brandy.eckert714
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Posted on cars.com by RIGGINSRUSSELL
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
Posted on cars.com by armchairqb1966
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Posted on cars.com by lharriswilliams
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
Posted on cars.com by mmccuen515
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Posted on cars.com by rigo magana
15 words about this dealership idk im just using filler words to get the review done
Posted on cars.com by reecepolly.polly
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
Posted on cars.com by Hedden18
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
Posted on cars.com by fsp917
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Posted on cars.com by Jeff Canare
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Posted on cars.com by Scott.Padon
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Posted on cars.com by BernardAntwi
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
Posted on cars.com by whitmap82
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
Posted on cars.com by jordanlawyer12
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Posted on cars.com by gaudin
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Posted on cars.com by RJAMERSON53
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
Posted on cars.com by shelli.evans
They were great, they listen to what I wanted and got me the best deal possible.
Posted on cars.com by tierralove29
They had great product knowledge and went above and beyond to help me make an informed decision.
Posted on cars.com by Tony B
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
Posted on cars.com by justin-cline
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
Posted on cars.com by jromeronm
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
Posted on cars.com by rmbasquette
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Posted on cars.com by MIKE.DUSTMAN
Great all around great service great people good vibes best place in kcmo 10 stars
Posted on cars.com by michellejefferson610
It was such an easy process!! I really couldn’t be happier with my purchase and how I was treated.
Posted on cars.com by laurabelcher
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Posted on cars.com by bankrollrandal
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Posted on cars.com by LUZORO7714
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Posted on cars.com by mason.daryl
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him! Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Posted on cars.com by smithmpaige
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Posted on cars.com by kathymwinter
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
Posted on cars.com by tcfrisina
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Posted on cars.com by micfish74
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
Posted on cars.com by lovintobeme023
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Posted on cars.com by kathymwinter
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
Posted on cars.com by redwood443
It was a great experience!! So smooth! Very polite gentleman!! They take good care of their customers!
Posted on cars.com by wkylie02
We were able to find our family vehicle. We have no complaints about our sales rep.
Posted on cars.com by BRETT.LAORUANGROCH
They were very attentive and listened to what I wanted and what I wanted to pay.
Posted on cars.com by leewilliams0712
I had such a wonderful experience with Oakes Kia and especially with Jonah!!! Everyone was so helpful I would recommend you all to anyone!!
Posted on cars.com by katheljovabeta7
Dom our sales person was very nice and Lyric the finance guy was very thorough. Great job to both of them.
Posted on cars.com by josiemonk.hc
Everyone was very helpful, worked with me on my trade in and I was very happy with the result.
Posted on cars.com by fair1973
All the employees were friendly and easy to work with. Anh was very helpful and the sales pitch from Lyric was respectful and low pressure. The dealership has a large inventory to choose from.
Posted on cars.com by vin
We went to another dealership looking for a deal on a car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a better deal and found us one that fit perfectly in our regime AND fit our rubric. The finance manager- lyric, had found us a deal on a warranty that had saved us tons of money and kept it right around what we wanted to pay a month. The new car came with a full tank of gas, added features, and it was detailed/cleaned before we were sent home. This place has also helped out our family by helping repair a blown engine on a car under a good warranty. Would recommend, this was a great experience and they managed to do all of this within an hour.
Posted on cars.com by Shelly
I’ve visited numerous places, but the customer service here is truly exceptional. Blake Reynolds, the person who assisted us, was incredibly kind and transparent.
Posted on cars.com by Shereendamer
The team at Oakes is top notch. Will definitely consider Oakes in the future for purchases.
Posted on cars.com by garymyers1989
Jonah made the process seem less and easy. He was not only highly professional but knowledgeable as well.
Posted on cars.com by cameronjoc4
Easy to deal with, very thorough in explanation of warranties. I would’ve liked to know the price of the warranties before getting to finance, so that I know the price is constant and didn’t go up due to down payment/ negotiation.
Posted on cars.com by Maxk914
Dustin was such a great help and made sure we got everything we needed! He was the best of the best!!
Posted on cars.com by halltristan14
We had an easy experience and we got the price we wanted on a great Ev6. We drove several hours to get there but worth every mile!
Posted on cars.com by iowakid88
Chuck Henn was great to work with. The overall experience was excellent. I will shop there again.
Posted on cars.com by paydirt53
Fantastic! Would come back again and drive two hours to do it! Very good experience.
Posted on cars.com by justins11
We had a great experience at Oakes Kia. Blake was easy to work with and helped us through the process of purchasing a car for our daughter!
Posted on cars.com by bow5965
Gloria is an outstanding salesperson and a wonderful human being. Her attention to detail and genuine dedication is something to be applauded and rewarded for. She made the experience very pleasant and easy, and I would recommend her to anyone going to Oakes Kia to purchase a vehicle. Thanks for the awesome vehicle buying experience Gloria.
Posted on cars.com by Brandon Siegfried
Great people! Great service! Great car! I’m so happy with my all around experience at Oakes Kia!
Posted on cars.com by elizataybeth0802
All staff were outstanding; very helpful and very knowledgeable. I had a great experience. I highly recommend their services and cars.
Posted on cars.com by edurubio13
I bought a Mazda CX5 and Logan was very nice to work with. He is a very nice young man.
Posted on cars.com by [email protected]
Darren and Craig were professional and friendly. They were willing to answer the tough questions.
Posted on cars.com by papabearns
Darren was great. He was quick with the paperwork as he knew i drove four hours to purchase the K5
Posted on cars.com by gttracy15
Gloria was simply amazing. She answered all of my questions and was very friendly and professional. Leric I hope that is spelled right was amazing in negotiating our service agreement. I will definitely recommend Oakes KIA to my friends.
Posted on cars.com by Jplunkett
Jonah was great to work with! Made the deal quickly and I was able to get what I wanted. Not as impressed with Chris, though, as he completely changed his attitude towards me when I didn’t purchase the extended warranty. I had told him I was already part of Oakes VIP, that I didn’t want the extended, he went ahead and laid it all out for me, which I appreciated, but in the end I wasn’t going to increase my payment over $100 a month for a glorified GPS and roadside, which I already have. He seemed to become frustrated after declining and he became short and silent. At the beginning of the conversation he seemed to know about my GAP refund from my previous car, but towards the end, he all of a sudden had no information for me. Never had an issue with any other finance personnel there though, as I have been a customer since 2019.
Posted on cars.com by ms1124
Very helpful and kind would recommend, very easy the process and thanks to you guys I have my first car⭐️
Posted on cars.com by emilymartinez2316
Bailey was exceptional would use her again was very helpful and professional she made things very easy
Posted on cars.com by insurancemedexam
Took care of us. Even after we purchased, they still check on us.Greatly appreciated.
Posted on cars.com by jblev334
Jacob was great! Answered all our questions, showed us the different features. Lyric was very helpful and friendly with the financing.
Posted on cars.com by merrill.miller62
They were all very respectful and pleasant when meeting me in the parking lot. Dustin went above and beyond to insure, my purchase was done correctly and in a timely manner.
Posted on cars.com by leefain3016
Friendly staff, quick processing, and flexible scheduling. Great car buying experience. I will be referring friends.
Posted on cars.com by natalie.meredith24
Chuck did an exceptional job getting us the right vehicle. Lyric was also outstanding in the finance department.
Posted on cars.com by mikef12
Everyone was very helpful and nice; they made the process of purchasing our vehicle smooth.
Posted on cars.com by lex
They are friendly and willing to help. I didn't feel being pressured at the dealership and I find the car perfectly fit me.
Posted on cars.com by Xueqin xia
Jacob was awesome! Answered all of our questions about the used vs new vehicles. Lyric was very helpful with the financing.
Posted on cars.com by kylekitchen93
Every one was extremely polite and professional first dealership that I could say seemed to be honest!!!!!! I would recommend them to anyone
Posted on cars.com by rlcompton56
Fantastic experience! Everyone was welcoming, helpful, and made the process simple and comfortable. Truly appreciate the great service.
Posted on cars.com by kvasudev88
Jonah was great to work with and helped us track down the car we wanted.
Posted on cars.com by mbcavlovic
Logan was the best! So helpful and kind. He helped me find a beautiful car. You rock Logan.
Posted on cars.com by melinda1064
Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even though I live in another state. The purchase process was quite easy.
Posted on cars.com by dbartilson
Dominic was very helpful through the entire process, and was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sure it was everything I expected.
Posted on cars.com by danahb
Oakes Kia has been great to work with since I started going there in March 2023. Recently, when my motor went out, Jarrod Bolling contacted Kia a get it replaced. I had to wait a couple of days for a response and Jarrod communicated with me until the decision was made that they would not replace the motor because it was not knocking. Before contacting my extended warranty company, Jarrod requested that the technician do every test on the motor that could be done. He then contacted my extended warranty company. He had to wait for an inspector to get to the shop to look at the motor before it could be approved for replacement. I then had to wait for a decision. In both instances, Jarrod was great at following up with Kia, with the extended warranty company and letting me know what he learned. My car was towed to the shop on January 12 and I got it back January 30. For all of that time Jarrod was in contact with me. There are other instances I could mention where exceptional service was provided, but I think it is evident why I am giving Oakes Kia five stars. It is my opinion that Jarrod went above and beyond his performance as a Service Advisor. I am so happy to have my car back and most of all, I did not have to purchase a new one. For me, that is BIG. Thank you Jarrod and Oakes Kia!!
Posted on cars.com by Brenda Byers
Overall good experience with dealership. Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that I wasn’t interested in an extended warranty & then she wanted me to explain why. Not professional.
Posted on cars.com by ztholder
We worked with Bailey Boggs to purchase my first ever brand new car - a snazzy 2026 Kia Sorento Hybrid. We had visited a couple other dealerships to narrow down our preferred make/model. Oakes Kia had a large inventory that allowed us to mix/match features until we found the right fit. I'm a methodical person who takes time to compare things and process big decisions - so I really appreciated that Bailey never made us feel rushed or pressured. She took the time to explain everything in detail and make sure we were comfortable with our decisions (vehicle, cost, financing options, etc.). She even helped keep my tag-along toddler entertained. You may not get the flashy, luxurious feel that other Kia dealerships may have - but you will get great customer service, professional and polite staff, and honest answers.
Posted on cars.com by deanne.n.petersen
Everyone was very helpful and made me feel at home. Questions I have concerning my lease are being addressed
Posted on cars.com by smgregory1950
Very easy to deal with. Everyone was very nice and made the car buying process smooth.
Posted on cars.com by farr0623
We were greeted right off the bat and shown where we needed to with whom our appointment was with. Very nice people and very helpful. We were treated great.
Posted on cars.com by marcy872
I have had nothing but great experiences at Oakes Kia! My salesperson offered to 3D print a cover for the start/stop button so my cat doesn't step on it, and the finance manager was very helpful and thorough in explaining all of my options to me!
Posted on cars.com by Dsanders460
Oaks Kia was great to work with! They made my car buying experience easy and fun!
Posted on cars.com by goldielox799
This was by far the best experience I have ever had purchasing a new car. We didn’t have an appointment and when greeted by Travis he inquired as to whom our appointment was with, do we need one we asked and he said nope let’s see what we can do for you. I had done a ton of research and knew what I did and didn’t want. He listened made suggestions and showed us a few different options. We decided on the Sorento. Go see Travis he listens and is very knowledgeable about his inventory and isn’t out to make $$ off of you, he keeps your best interest in mind during your whole visit! We finished our visit with Karen in financing and she knows her job and does everything she can to help you protect your investment. Thanks Oakes KIA for being a first class establishment!!
Posted on cars.com by Nikki Seely
Oaks Kia made buying a car easy and effortless. We are extremely happy with the quality of service from the sales team that we received.
Posted on cars.com by MISSLYDIA89
They all did an amazing job! Would definitely recommend them to others for the best help.
Posted on cars.com by jimiciabowman1
Great place to buy a car. The staff was super friendly nice and the environment was great.
Posted on cars.com by tangelo33
The team at Oakes Kia was extremely kinda and supportive in our wishes and were very fair in negotiations.
Posted on cars.com by codychatham01
I would highly recommend this location. Friendly and efficient staff who go above and beyond to help you.
Posted on cars.com by tcphindol
Blake was excellent! He was extremely nice and worked quickly to get us into our new car without any fuss or hassle. Lyric was so extremely knowledgeable and helpful. He explained all of our options thoroughly and made sure that we were confident in our choices and able to make a well-informed decision for our purchase.
Posted on cars.com by eleeboudreaux
Their sales process was low pressure, but I could tell that the associates cared about making sure that we had a good experience and that we had peace of mind as we purchased a pre-owned vehicle.
Posted on cars.com by joshmirh
They really took care all of my needs and had me out the door less than 30 mins !
Posted on cars.com by _dames
Darren with Oakes Kia was phenomenal to work with. Oakes was very knowledgeable, non-pushing and went above and beyond to help us find the perfect vehicle.
Posted on cars.com by camcguinness44
Blake was outstanding. I would recommend him and the dealership to friends and family. Everyone at the dealership was pleasant and very helpful
Posted on cars.com by qhorsemac
Everyone at Oak Kia was very nice and helpful. Dustin would even help us outside his normal work hours to make sure we got the exact van we wanted.
Posted on cars.com by ln88
Blake was awesome and the team had me in and out with exactly what I was looking for and very willing to deal! Highly recommend!
Posted on cars.com by aubrid101
10/10 Blake was amazing!!! I would Highly recommend going and asking for him!!! Got the deal done!
Posted on cars.com by cbox1986
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Posted on DealerRater by cory.biegel
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Posted on DealerRater by Ronda.carroll
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
Posted on DealerRater by brandy.eckert714
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Posted on DealerRater by RIGGINSRUSSELL
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
Posted on DealerRater by armchairqb1966
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Posted on DealerRater by lharriswilliams
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
Posted on DealerRater by mmccuen515
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure.
Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated.
If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Posted on DealerRater by rigo magana
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
Posted on DealerRater by Hedden18
15 words about this dealership idk im just using filler words to get the review done
Posted on DealerRater by reecepolly.polly
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
Posted on DealerRater by fsp917
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Posted on DealerRater by Scott.Padon
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Posted on DealerRater by Jeff Canare
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Posted on DealerRater by BernardAntwi
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
Posted on DealerRater by whitmap82
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Posted on DealerRater by gaudin
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Posted on DealerRater by RJAMERSON53
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
Posted on DealerRater by jordanlawyer12
They were great, they listen to what I wanted and got me the best deal possible.
Posted on DealerRater by tierralove29
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
Posted on DealerRater by shelli.evans
They had great product knowledge and went above and beyond to help me make an informed decision.
Posted on DealerRater by Tony B
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
Posted on DealerRater by justin-cline
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
Posted on DealerRater by jromeronm
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Posted on DealerRater by MIKE.DUSTMAN
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
Posted on DealerRater by rmbasquette
Great all around great service great people good vibes best place in kcmo 10 stars
Posted on DealerRater by michellejefferson610
It was such an easy process! ! I really couldn’t be happier with my purchase and how I was treated.
Posted on DealerRater by laurabelcher
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Posted on DealerRater by bankrollrandal
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Posted on DealerRater by mason.daryl
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Posted on DealerRater by LUZORO7714
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Posted on DealerRater by kathymwinter
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him!
Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Posted on DealerRater by smithmpaige
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
Posted on DealerRater by lovintobeme023
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Posted on DealerRater by micfish74
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
Posted on DealerRater by tcfrisina
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Posted on DealerRater by kathymwinter
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
Posted on DealerRater by redwood443
It was a great experience! ! So smooth! Very polite gentleman!! They take good care of their customers!
Posted on DealerRater by wkylie02
They were very attentive and listened to what I wanted and what I wanted to pay.
Posted on DealerRater by leewilliams0712
We were able to find our family vehicle. We have no complaints about our sales rep.
Posted on DealerRater by BRETT.LAORUANGROCH
I had such a wonderful experience with Oakes Kia and especially with Jonah!!! Everyone was so helpful I would recommend you all to anyone!!
Posted on DealerRater by katheljovabeta7
The team at Oakes is top notch. Will definitely consider Oakes in the future for purchases.
Posted on DealerRater by garymyers1989
All the employees were friendly and easy to work with.
Anh was very helpful and the sales pitch from Lyric was respectful and low pressure.
The dealership has a large inventory to choose from.
Posted on DealerRater by vin
Everyone was very helpful, worked with me on my trade in and I was very happy with the result.
Posted on DealerRater by fair1973
Dom our sales person was very nice and Lyric the finance guy was very thorough. Great job to both of them.
Posted on DealerRater by josiemonk.hc
Easy to deal with, very thorough in explanation of warranties. I would’ve liked to know the price of the warranties before getting to finance, so that I know the price is constant and didn’t go up due to down payment/ negotiation.
Posted on DealerRater by Maxk914
Jonah made the process seem less and easy. He was not only highly professional but knowledgeable as well.
Posted on DealerRater by cameronjoc4
I’ve visited numerous places, but the customer service here is truly exceptional. Blake Reynolds, the person who assisted us, was incredibly kind and transparent.
Posted on DealerRater by Shereendamer
We went to another dealership looking for a deal on a car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a better deal and found us one that fit perfectly in our regime AND fit our rubric. The finance manager- lyric, had found us a deal on a warranty that had saved us tons of money and kept it right around what we wanted to pay a month. The new car came with a full tank of gas, added features, and it was detailed/cleaned before we were sent home. This place has also helped out our family by helping repair a blown engine on a car under a good warranty. Would recommend, this was a great experience and they managed to do all of this within an hour.
Posted on DealerRater by Shelly
The process was seamless and each team member provided great customer service. I was impressed with the fast turn around time.
Posted on DealerRater by josephine.mena
Bryan was the best he was so kind and genuine always had the answers to all of our questions
Posted on DealerRater by zulemacolato
I had a great experience with Dominic Taibi. It was enjoyable and easy to deal with Dominic while test driving the vehicles. He listened to my wants and needs and we quickly got the car purchased I wanted. It was worth the drive! Everyone was friendly and professional.
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Posted on DealerRater by schafer0
Extremely efficient, the most amount of patience I’ve ever witnessed. Great experience, will absolutely be being more vehicles
Posted on DealerRater by Jake.obrien10
Great experience with everyone we came in contact with. Everyone was very helpfu and very pleasant to deal with! Easiest experience we’ve ever had with buying a new car.
Posted on DealerRater by jscruby158
I recently purchased a used vehicle from Oakes Kia. My sales agent Cam was so helpful and provided the best customer service I have ever had when working with a Car Dealership. He and the other sales agents and the Service Ladies who assisted me with my title were all so friendly and they really made me feel welcome. Thank you so much for a great car and great purchase experience
Posted on DealerRater by julianna.turner
Blake at Oakes Kia may just be the greatest car salesman alive. The kind of guy who could sell a Bluetooth speaker to a deaf person.
From the moment you step onto the lot, Blake greets you with a firm handshake, an impeccable smile, and an energy that makes you feel like you’ve known him for years. He doesn’t pressure you, doesn’t rush you, and somehow knows exactly what you’re looking for before you even finish explaining it. It’s like he has a sixth sense for matching people with the perfect car.
What really sets Blake apart is his honesty. In a business where people often expect slick talk and hidden tricks, Blake is refreshingly straightforward. If a car isn’t right for you, he’ll tell you. If there’s a better option for your budget, he’ll find it. His goal isn’t just to make a sale — it’s to make your day.
And when it comes to negotiating, Blake is a master. Watching him work a deal is like watching an artist paint. Numbers move, options appear, and suddenly you’re getting a deal you didn’t even think was possible. Yet somehow the dealership still loves him because everyone leaves satisfied.
By the time you drive off the lot, Blake isn’t just your salesman — he’s your go-to guy for literally anything. If I need my fence repaired, calling Blake. If I need some relationship advice, calling Blake. If I need some Girl Scout Cookies...Blake. Friends ask where you got your car, and you don’t just recommend the dealership… you recommend Blake.
Simply put:
If buying a car were an Olympic sport, Blake would have the gold medal, the world record, a SubWay endorsement, and probably a line of customers cheering him on.
Posted on DealerRater by kelseywoodarek
Everyone there listened and made sure they knew exactly what I wanted and what I could afford! Kind and knowledgeable!
Posted on DealerRater by Mary Clark
Everyone was so friendly and helpful. There was absolutely no pressure to purchase. I felt like I was dealing with family during the entire process. I absolutely love my new car. I would recommend Oakes KIA to anyone thinking of purchasing a new vehicle.
Posted on DealerRater by knewton
Gage asked and listened to what I needed and to his credit, I only test drove 1 vehicle and that was the one I purchased. Karen helped me by explaining the extended warranty and even let my daughter draw on her iPad with the Apple Pencil.
Thank you both for being no pressure and informative!
Posted on DealerRater by carliekisor
Great reliable dealership. I've trusted them with maintenance for several years and now bought a car from them. Highly recommended!
Posted on DealerRater by virginia.martin86
Dustin was such a great help and made sure we got everything we needed! He was the best of the best!!
Posted on DealerRater by halltristan14
We had an easy experience and we got the price we wanted on a great Ev6. We drove several hours to get there but worth every mile!
Posted on DealerRater by iowakid88
Chuck Henn was great to work with. The overall experience was excellent. I will shop there again.
Posted on DealerRater by paydirt53
Fantastic! Would come back again and drive two hours to do it! Very good experience.
Posted on DealerRater by justins11
We had a great experience at Oakes Kia. Blake was easy to work with and helped us through the process of purchasing a car for our daughter!
Posted on DealerRater by bow5965
Gloria is an outstanding salesperson and a wonderful human being. Her attention to detail and genuine dedication is something to be applauded and rewarded for. She made the experience very pleasant and easy, and I would recommend her to anyone going to Oakes Kia to purchase a vehicle. Thanks for the awesome vehicle buying experience Gloria.
Posted on DealerRater by Brandon Siegfried
Great people! Great service! Great car! I’m so happy with my all around experience at Oakes Kia!
Posted on DealerRater by elizataybeth0802
All staff were outstanding; very helpful and very knowledgeable. I had a great experience. I highly recommend their services and cars.
Posted on DealerRater by edurubio13
I bought a Mazda CX5 and Logan was very nice to work with. He is a very nice young man.
Posted on DealerRater by [email protected]
Darren and Craig were professional and friendly. They were willing to answer the tough questions.
Posted on DealerRater by papabearns
Jonah was great to work with! Made the deal quickly and I was able to get what I wanted. Not as impressed with Chris, though, as he completely changed his attitude towards me when I didn’t purchase the extended warranty. I had told him I was already part of Oakes VIP, that I didn’t want the extended, he went ahead and laid it all out for me, which I appreciated, but in the end I wasn’t going to increase my payment over $100 a month for a glorified GPS and roadside, which I already have. He seemed to become frustrated after declining and he became short and silent. At the beginning of the conversation he seemed to know about my GAP refund from my previous car, but towards the end, he all of a sudden had no information for me. Never had an issue with any other finance personnel there though, as I have been a customer since 2019.
Posted on DealerRater by ms1124
Darren was great. He was quick with the paperwork as he knew i drove four hours to purchase the K5
Posted on DealerRater by gttracy15
Gloria was simply amazing. She answered
all of my questions and was very friendly and professional. Leric I hope that is spelled right was amazing in negotiating our service agreement. I will definitely recommend Oakes KIA to my friends.
Posted on DealerRater by Jplunkett
Very helpful and kind would recommend, very easy the process and thanks to you guys I have my first car⭐️
Posted on DealerRater by emilymartinez2316
Bailey was exceptional would use her again was very helpful and professional she made things very easy
Posted on DealerRater by insurancemedexam
Took care of us. Even after we purchased, they still check on us.Greatly appreciated.
Posted on DealerRater by jblev334
Jacob was great! Answered all our questions, showed us the different features. Lyric was very helpful and friendly with the financing.
Posted on DealerRater by merrill.miller62
They were all very respectful and pleasant when meeting me in the parking lot. Dustin went above and beyond to insure, my purchase was done correctly and in a timely manner.
Posted on DealerRater by leefain3016
Friendly staff, quick processing, and flexible scheduling. Great car buying experience. I will be referring friends.
Posted on DealerRater by natalie.meredith24
Everyone was very helpful and nice; they made the process of purchasing our vehicle smooth.
Posted on DealerRater by lex
Chuck did an exceptional job getting us the right vehicle. Lyric was also outstanding in the finance department.
Posted on DealerRater by mikef12
They are friendly and willing to help. I didn't feel being pressured at the dealership and I find the car perfectly fit me.
Posted on DealerRater by Xueqin xia
Jacob was awesome! Answered all of our questions about the used vs new vehicles. Lyric was very helpful with the financing.
Posted on DealerRater by kylekitchen93
Every one was extremely polite and professional first dealership that I could say seemed to be honest!!!!!! I would recommend them to anyone
Posted on DealerRater by rlcompton56
Fantastic experience! Everyone was welcoming, helpful, and made the process simple and comfortable. Truly appreciate the great service.
Posted on DealerRater by kvasudev88
Jonah was great to work with and helped us track down the car we wanted.
Posted on DealerRater by mbcavlovic
Logan was the best!
So helpful and kind. He helped me find a beautiful car.
You rock Logan.
Posted on DealerRater by melinda1064
Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even though I live in another state. The purchase process was quite easy.
Posted on DealerRater by dbartilson
Dominic was very helpful through the entire process, and was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sure it was everything I expected.
Posted on DealerRater by danahb
Oakes Kia has been great to work with since I started going there in March 2023. Recently, when my motor went out, Jarrod Bolling contacted Kia a get it replaced. I had to wait a couple of days for a response and Jarrod communicated with me until the decision was made that they would not replace the motor because it was not knocking. Before contacting my extended warranty company, Jarrod requested that the technician do every test on the motor that could be done. He then contacted my extended warranty company. He had to wait for an inspector to get to the shop to look at the motor before it could be approved for replacement. I then had to wait for a decision. In both instances, Jarrod was great at following up with Kia, with the extended warranty company and letting me know what he learned. My car was towed to the shop on January 12 and I got it back January 30. For all of that time Jarrod was in contact with me. There are other instances I could mention where exceptional service was provided, but I think it is evident why I am giving Oakes Kia five stars. It is my opinion that Jarrod went above and beyond his performance as a Service Advisor. I am so happy to have my car back and most of all, I did not have to purchase a new one. For me, that is BIG. Thank you Jarrod and Oakes Kia!!
Posted on DealerRater by Brenda Byers
Overall good experience with dealership. Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that I wasn’t interested in an extended warranty & then she wanted me to explain why. Not professional.
Posted on DealerRater by ztholder
We worked with Bailey Boggs to purchase my first ever brand new car - a snazzy 2026 Kia Sorento Hybrid. We had visited a couple other dealerships to narrow down our preferred make/model. Oakes Kia had a large inventory that allowed us to mix/match features until we found the right fit. I'm a methodical person who takes time to compare things and process big decisions - so I really appreciated that Bailey never made us feel rushed or pressured. She took the time to explain everything in detail and make sure we were comfortable with our decisions (vehicle, cost, financing options, etc.). She even helped keep my tag-along toddler entertained. You may not get the flashy, luxurious feel that other Kia dealerships may have - but you will get great customer service, professional and polite staff, and honest answers.
Posted on DealerRater by deanne.n.petersen
Everyone was very helpful and made me feel at home. Questions I have concerning my lease are being addressed
Posted on DealerRater by smgregory1950
Very easy to deal with. Everyone was very nice and made the car buying process smooth.
Posted on DealerRater by farr0623
We were greeted right off the bat and shown where we needed to with whom our appointment was with. Very nice people and very helpful. We were treated great.
Posted on DealerRater by marcy872
I have had nothing but great experiences at Oakes Kia! My salesperson offered to 3D print a cover for the start/stop button so my cat doesn't step on it, and the finance manager was very helpful and thorough in explaining all of my options to me!
Posted on DealerRater by Dsanders460
Oaks Kia was great to work with! They made my car buying experience easy and fun!
Posted on DealerRater by goldielox799
This was by far the best experience I have ever had purchasing a new car. We didn’t have an appointment and when greeted by Travis he inquired as to whom our appointment was with, do we need one we asked and he said nope let’s see what we can do for you. I had done a ton of research and knew what I did and didn’t want. He listened made suggestions and showed us a few different options. We decided on the Sorento. Go see Travis he listens and is very knowledgeable about his inventory and isn’t out to make $$ off of you, he keeps your best interest in mind during your whole visit! We finished our visit with Karen in financing and she knows her job and does everything she can to help you protect your investment. Thanks Oakes KIA for being a first class establishment!!
Posted on DealerRater by Nikki Seely
Oaks Kia made buying a car easy and effortless. We are extremely happy with the quality of service from the sales team that we received.
Posted on DealerRater by MISSLYDIA89
They all did an amazing job! Would definitely recommend them to others for the best help.
Posted on DealerRater by jimiciabowman1
