Customer Testimonials

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Bailey has been beyond AMAZING!!!! She was awesome in getting me a vehicle that matched what I was looking for! She did great looking for a 2026 Kia Sportage that has the red interior seats I was dreaming of for a while! I recommend her 10/10!!!! Bailey made my wish come true!
Anh Pham was my sales associate and he was great! This was my first time buying a car and he made the process so easy! He was knowledgeable and worked to get me the best deal possible. I would recommend Anh and Oakes Kia!
Anh P was our sales rep and he did a great job! He was very knowledgeable and got us a great deal. I would recommend both Anh Pham and Oakes Kia to anyone looking for a used car!
Blake was so helpful in finding us a new car on quick notice.
“We had an excellent experience purchasing our Lexus RX 350 from Logan Gaynor at Oakes Kia. Logan was professional, patient, and very helpful throughout the entire process. He answered all our questions honestly and made the experience smooth and stress-free. Highly recommend working with him!”
Dashon was very helpful and nice. Didn’t feel too pushy and got us what we needed.
Was fantastic. Helped a ton and could have purchased at a different dealership but he worked hard and earned by business.
Logan really helped us a lot in choosing a car and closing the deal best experience
Dustin Hazlitt was amazing!!! Super helpful and went out of his way to make our car dreams happen! Highly recommend
Logan was great and helped me out with my first ever car purchase!, very friendly and transparent with the entire process.
We worked with Logan today, he was very thorough, informational, and transparent with the whole process and helped us make sure we had a good experience
Dashon Adams was great had a good time purchasing my new G-Ride!!!
I would like to share my experience buying my vehicle from Oakes Kia. Bailey Boggs was friendly, transparent that’s made the experience smooth she never pressured me, The process was straightforward, and I felt respected throughout.The Finance team specifically Darren Iverson Jr, Karen, they were patient, answered all my questions and helped me find the right option. I truly appreciate the honesty!!!
Bailey was absolutely a joy to work with. She was knowledgeable and answered all of our questions. She went above and beyond to make our experience comfortable. We felt completely at ease with her helping us and she made everything clear and easy through the process. I would highly recommend her for your car buying experience.
I made the drive from Columbia Missouri all the way to north KC to get my new Kia. I had been disappointed with the Kia brand because my local dealer sales and service teams have been disappointing... But what a refreshing surprise it was to work with Oakes Kia and Dom Taibi. From the get-go I told him my price point. And my family wants and needs. Dom put the work for us and worked for me. Not for a bonus, not for a dealer. For my price point and my needs. His knowledge of the product and the financial tools available to us was fantastic and him and his team came through with a great offer. I would recommend Dom and Oakes to anyone looking for a new Kia in mid Missouri. They got a great selection of used vehicles too. Including our end of lease EV9 with brand new tires!
Blake Reynolds. Super nice
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Blake Reynolds was great to work with! Highly recommend him!
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
WOW?! The absolute, upmost, Seamless car buying experience I’ve ever had! Don’t hesitate! If you’re looking to get into a new vehicle, go to Oakes! Wynter Bailey Boggs is THE REAL DEAL, not only is she knowledgeable, and exceptionally pleasant, but her attentiveness and prompt response and communication through the entire process is what made this car buying experience so effortless. Having someone who is right there to answer any and every question, always has an answer, every step of the way, made this car buying experience feel not only secure, but by the end of it I was confident in the entire process and in the fact I was getting exactly what I wanted and neeeded !
Dominic taibi great customer service
Dominic Taibi
Dustin Hazlett did a fantastic job and was super helpful and took time to make sure we got everything right and how we wanted it. Do recommend going here and seeing Dustin.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
Let me start by saying I’m a girls girl. I called to buy a Kia Carnival. I specifically asked to only work with women. Not only was my request accommodated but I was linked up with Gloria Lillich and she WAS AMAZING! She helped me in every way and made the process of buying a new car easy, stress free and fun! She had the best personality and is just so genuine and funny. Y’all want a good car buying experience, hit up Gloria! She’s the best. Thanks for all you have done Gloria. I LOVE my mom van!
Bailey Boggs is your gal
Came in looking to buy my first car and Bailey was amazing. Needed a co-signer so I brought my grandma and mother in to finish the process, and she was so kind to me and my family. Honestly just a great human would buy a car from her again 1000%!!!
Dustin was the best! Great guy, great personality and helped get exactly what I wanted. Wouldn’t have wanted anyone else.
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
Great experience with Bailey! She’s the nicest most pleasant person to speak with!~~Amanda Davidson
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
Buying a car is usually stressful, but Anh Pham made it a breeze. I walked in looking for a new car and was very clear about what I could spend. Not only did he respect my budget, but he also made sure I walked away with exactly the payment I needed with a brand New 2026 Kia Selto S. He’s professional, honest, and truly knows his stuff. Highly recommend for anyone who wants a no-pressure environment!
Thank you for your caring, hospitality and services Oakes Kia awesome sales person Gloria Lillich
Dashon was great!!
Wife bought a car here. Her second one from them. Great experience with Logan and Lyric. No pressure at all. Great guys to work with.
Blake Reynolds is the guy to choose at Oaks KIA, process was quick and easy! He did an excellent job at getting our daughter the best possible price point, really knows the product and a great listener. Hard to find in car sales these days! Thank you!
Logan was very helpful and made the process as smooth as possible. thank you!
Dustin got me taking care of gave me the best deal he could get for me and had amazing service
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Blake was great to work with and made the process simple.
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Dustin was very helpful with us getting our car . Very polite an knowledgeable .
Cam was hella great and provided the best car buying experience! Will come back specifically for his help!
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
Very polite and helpful
Jacob was great and would recommend him to family and friends for the next purchase.
New car! Thanks again Oakes Kia and especially to Jacob Robirds for helping me move stuff around and figure it out so it works for me.
Dustin Hazlett was excellent throughout the entire process. He explained everything clearly and patiently, making sure we understood every detail. He took the time to answer all of our questions thoroughly and never made us feel rushed. His professionalism, calm attitude, and great customer service made the car-buying experience smooth and stress-free. Highly recommend working with him!
Dom at Kia is great. Super easy to work with.
Dom was very helpful and friendly. He was also very patient with all my questions and answered everything clearly. Thanks, Dom!
My Dad recently purchased a new K5 from Oakes Kia. He was very happy with the salesman, Blake Reynolds. Blake was friendly, informative, and professional.
Love my new car! This place and Blake beat everybody in town. Go to Oakes for your next car!
Blake was awesome. He got me the absolute best deal possible. He was honest with me. I told him what I wanted what I could do and he made it happen.
Blake was great
I worked with Blake and Gloria on purchasing a new Kia Sportage. It was a huge upgrade for me and they were both knowledgeable and kind in helping me find the perfect Sportage. I would recommended them both if you are in the market for a new car.
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
Dom was great!!
Buena atención de Cam Mathis
My 2nd car from Dustin. Great custmer service.
Dom was super helpful!!
Dominic was super helpful and great to work with !
Just bought a 2027 Kia Telluride from Dustin Hazlett at Oakes Kia in North Kansas City. Very professional and easy to work with! Got a fair trade-in price for my 2023 Telluride and was pleased with the entire process. I looked at more than one car and all were spotlessly cleaned and very well taken care of. Such a positive experience with purchasing my new car!
Dom was awesome to work with !
When you go here, ask for Dom! He was the absolute best to work with. Thank you, again!
Dominic was very helpful and great to work with
Theo Hart gave me all the options I asked for. He got me exactly what I wanted at the price I needed. Highly recommend Theo and Oakes Kia!
Thank Dominic H.! It was a pleasure working with you!
My experience at Oakes Kia was fantastic! Jacob Robirds was great explaining everything about buying a Kia. He is very knowledgeable and enthusiastic about the Kia product. I highly recommend Jacob at Oakes Kia.
Jacob “Bird” was great to work with. I came in from out of state and he did a great job helping me through the process of trading in my vehicle and purchasing a new telluride.
Noah Phillips was amazing! Give him a big bonus!!
Sales representative Jacob Robirds was above and beyond
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
15 words about this dealership idk im just using filler words to get the review done
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
15 words about this dealership idk im just using filler words to get the review done
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
The best car purchasing experience I have ever had. Quick and efficient.
Come down and see my man Deshon.
Dashon is the best
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
De shon Adams was helpful!
Dashon was great to work with!
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Bailey is a upbeat very nice, friendly and knowledgeable young lady. I would be happy to come back and buy next vehicle from her.
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Great experience working with Gage. He made the whole process smooth and stress-free. Highly recommend!
Jacob is amazing and efficient
Dashon is not only a scholar and a gentleman, he made the experience of purchasing a Kia easy and painless as possible. I highly recommend getting with Dashon if you ever visit Oakes KIA!!
Dash was so good, highly recommend his help at Oakes Kia
We were at a different Kia dealership earlier today (Shawnee mission) and it was a terrible experience. We came to Oakes and installed were greeted by Jonah. Jonah was very professional and very friendly. He worked hard to get us a great deal and the exact car we wanted. He helped out throughout the entire process and even explained the car head to toe. He is hands down the reason we bought a car from Oakes and we will recommend all of our friend and family visit Jonah at Oakes Kia.
Bailey has been beyond AMAZING!!!! She was awesome in getting me a vehicle that matched what I was looking for! She did great looking for a 2026 Kia Sportage that has the red interior seats I was dreaming of for a while! I recommend her 10/10!!!! Bailey made my wish come true!
Anh Pham was my sales associate and he was great! This was my first time buying a car and he made the process so easy! He was knowledgeable and worked to get me the best deal possible. I would recommend Anh and Oakes Kia!
Anh P was our sales rep and he did a great job! He was very knowledgeable and got us a great deal. I would recommend both Anh Pham and Oakes Kia to anyone looking for a used car!
Blake was so helpful in finding us a new car on quick notice.
“We had an excellent experience purchasing our Lexus RX 350 from Logan Gaynor at Oakes Kia. Logan was professional, patient, and very helpful throughout the entire process. He answered all our questions honestly and made the experience smooth and stress-free. Highly recommend working with him!”
Dashon was very helpful and nice. Didn’t feel too pushy and got us what we needed.
Was fantastic. Helped a ton and could have purchased at a different dealership but he worked hard and earned by business.
Logan really helped us a lot in choosing a car and closing the deal best experience
Dustin Hazlitt was amazing!!! Super helpful and went out of his way to make our car dreams happen! Highly recommend
Logan was great and helped me out with my first ever car purchase!, very friendly and transparent with the entire process.
We worked with Logan today, he was very thorough, informational, and transparent with the whole process and helped us make sure we had a good experience
Dashon Adams was great had a good time purchasing my new G-Ride!!!
I would like to share my experience buying my vehicle from Oakes Kia. Bailey Boggs was friendly, transparent that’s made the experience smooth she never pressured me, The process was straightforward, and I felt respected throughout.The Finance team specifically Darren Iverson Jr, Karen, they were patient, answered all my questions and helped me find the right option. I truly appreciate the honesty!!!
Bailey was absolutely a joy to work with. She was knowledgeable and answered all of our questions. She went above and beyond to make our experience comfortable. We felt completely at ease with her helping us and she made everything clear and easy through the process. I would highly recommend her for your car buying experience.
I made the drive from Columbia Missouri all the way to north KC to get my new Kia. I had been disappointed with the Kia brand because my local dealer sales and service teams have been disappointing... But what a refreshing surprise it was to work with Oakes Kia and Dom Taibi. From the get-go I told him my price point. And my family wants and needs. Dom put the work for us and worked for me. Not for a bonus, not for a dealer. For my price point and my needs. His knowledge of the product and the financial tools available to us was fantastic and him and his team came through with a great offer. I would recommend Dom and Oakes to anyone looking for a new Kia in mid Missouri. They got a great selection of used vehicles too. Including our end of lease EV9 with brand new tires!
Blake Reynolds. Super nice
Blake Reynolds was great to work with! Highly recommend him!
WOW?! The absolute, upmost, Seamless car buying experience I’ve ever had! Don’t hesitate! If you’re looking to get into a new vehicle, go to Oakes! Wynter Bailey Boggs is THE REAL DEAL, not only is she knowledgeable, and exceptionally pleasant, but her attentiveness and prompt response and communication through the entire process is what made this car buying experience so effortless. Having someone who is right there to answer any and every question, always has an answer, every step of the way, made this car buying experience feel not only secure, but by the end of it I was confident in the entire process and in the fact I was getting exactly what I wanted and neeeded !
Dominic taibi great customer service
Dominic Taibi
Dustin Hazlett did a fantastic job and was super helpful and took time to make sure we got everything right and how we wanted it. Do recommend going here and seeing Dustin.
Let me start by saying I’m a girls girl. I called to buy a Kia Carnival. I specifically asked to only work with women. Not only was my request accommodated but I was linked up with Gloria Lillich and she WAS AMAZING! She helped me in every way and made the process of buying a new car easy, stress free and fun! She had the best personality and is just so genuine and funny. Y’all want a good car buying experience, hit up Gloria! She’s the best. Thanks for all you have done Gloria. I LOVE my mom van!
Bailey Boggs is your gal
Came in looking to buy my first car and Bailey was amazing. Needed a co-signer so I brought my grandma and mother in to finish the process, and she was so kind to me and my family. Honestly just a great human would buy a car from her again 1000%!!!
Dustin was the best! Great guy, great personality and helped get exactly what I wanted. Wouldn’t have wanted anyone else.
Great experience with Bailey! She’s the nicest most pleasant person to speak with!~~Amanda Davidson
Buying a car is usually stressful, but Anh Pham made it a breeze. I walked in looking for a new car and was very clear about what I could spend. Not only did he respect my budget, but he also made sure I walked away with exactly the payment I needed with a brand New 2026 Kia Selto S. He’s professional, honest, and truly knows his stuff. Highly recommend for anyone who wants a no-pressure environment!
Thank you for your caring, hospitality and services Oakes Kia awesome sales person Gloria Lillich
Dashon was great!!
Wife bought a car here. Her second one from them. Great experience with Logan and Lyric. No pressure at all. Great guys to work with.
Blake Reynolds is the guy to choose at Oaks KIA, process was quick and easy! He did an excellent job at getting our daughter the best possible price point, really knows the product and a great listener. Hard to find in car sales these days! Thank you!
Logan was very helpful and made the process as smooth as possible. thank you!
Dustin got me taking care of gave me the best deal he could get for me and had amazing service
Blake was great to work with and made the process simple.
Dustin was very helpful with us getting our car . Very polite an knowledgeable .
Cam was hella great and provided the best car buying experience! Will come back specifically for his help!
Very polite and helpful
Jacob was great and would recommend him to family and friends for the next purchase.
New car! Thanks again Oakes Kia and especially to Jacob Robirds for helping me move stuff around and figure it out so it works for me.
Dustin Hazlett was excellent throughout the entire process. He explained everything clearly and patiently, making sure we understood every detail. He took the time to answer all of our questions thoroughly and never made us feel rushed. His professionalism, calm attitude, and great customer service made the car-buying experience smooth and stress-free. Highly recommend working with him!
Dom at Kia is great. Super easy to work with.
Dom was very helpful and friendly. He was also very patient with all my questions and answered everything clearly. Thanks, Dom!
My Dad recently purchased a new K5 from Oakes Kia. He was very happy with the salesman, Blake Reynolds. Blake was friendly, informative, and professional.
Love my new car! This place and Blake beat everybody in town. Go to Oakes for your next car!
Blake was awesome. He got me the absolute best deal possible. He was honest with me. I told him what I wanted what I could do and he made it happen.
Blake was great
I worked with Blake and Gloria on purchasing a new Kia Sportage. It was a huge upgrade for me and they were both knowledgeable and kind in helping me find the perfect Sportage. I would recommended them both if you are in the market for a new car.
Dom was great!!
Buena atención de Cam Mathis
My 2nd car from Dustin. Great custmer service.
Dom was super helpful!!
Dominic was super helpful and great to work with !
Just bought a 2027 Kia Telluride from Dustin Hazlett at Oakes Kia in North Kansas City. Very professional and easy to work with! Got a fair trade-in price for my 2023 Telluride and was pleased with the entire process. I looked at more than one car and all were spotlessly cleaned and very well taken care of. Such a positive experience with purchasing my new car!
Dom was awesome to work with !
When you go here, ask for Dom! He was the absolute best to work with. Thank you, again!
Dominic was very helpful and great to work with
Theo Hart gave me all the options I asked for. He got me exactly what I wanted at the price I needed. Highly recommend Theo and Oakes Kia!
Thank Dominic H.! It was a pleasure working with you!
My experience at Oakes Kia was fantastic! Jacob Robirds was great explaining everything about buying a Kia. He is very knowledgeable and enthusiastic about the Kia product. I highly recommend Jacob at Oakes Kia.
Jacob “Bird” was great to work with. I came in from out of state and he did a great job helping me through the process of trading in my vehicle and purchasing a new telluride.
Noah Phillips was amazing! Give him a big bonus!!
Sales representative Jacob Robirds was above and beyond
The best car purchasing experience I have ever had. Quick and efficient.
Come down and see my man Deshon.
Dashon is the best
De shon Adams was helpful!
Dashon was great to work with!
Bailey is a upbeat very nice, friendly and knowledgeable young lady. I would be happy to come back and buy next vehicle from her.
Great experience working with Gage. He made the whole process smooth and stress-free. Highly recommend!
Jacob is amazing and efficient
Dashon is not only a scholar and a gentleman, he made the experience of purchasing a Kia easy and painless as possible. I highly recommend getting with Dashon if you ever visit Oakes KIA!!
Dash was so good, highly recommend his help at Oakes Kia
We were at a different Kia dealership earlier today (Shawnee mission) and it was a terrible experience. We came to Oakes and installed were greeted by Jonah. Jonah was very professional and very friendly. He worked hard to get us a great deal and the exact car we wanted. He helped out throughout the entire process and even explained the car head to toe. He is hands down the reason we bought a car from Oakes and we will recommend all of our friend and family visit Jonah at Oakes Kia.
Jonah was incredible! We had a great experience, everything was quick and easy. I would highly recommend Jonah!! He is definitely going to do what’s in your best interest and budget.
We enjoyed our experience. Dustin did not try to oversell us. He was able to answer our questions or get the answers for us.
We had a really great experience buying our car. My husband is very picky, but Dominic was super patient and went above and beyond to help us get exactly the car we wanted. He even went to another dealership to get it for us, which we really appreciated. Carlos in finance was also a big help—he worked with us to get the monthly payment where we wanted it. Overall, everyone was friendly, helpful, and made the whole process way easier than we expected. Definitely recommend!
We bought a Kia today with the help of Dustin Hazlett the salesman , Dustin is very thorough in explaining the purchasing process and details . He has a no pressure style of doing business which is very refreshing! Thanks Dustin!
This was my first time buying a car and Jonah was ABSOLUTELY amazing. He made sure I found everything I was looking for in a car on top of everything I needed. One of the greatest salesmen I have ever worked with!!
Very kind with us show us the car and super easy my wife was surprised because all the sales person are not like Bailey
Darren Iverson was AMAZING! Very quick and easy to work with, made sure I was happy and understood everything going on! Highly Recommend!
Blake Reynolds is an outstanding salesman by far the best one I have dealt with! There to help you find the best option with the best deal had a great experience! He made the whole searching/ buying process feel comfortable rather than stressful. He was not pushy but he knows his stuff and made everything a breeze, he was genuinely helpful throughout. His communication was outstanding and clear, very consistent, always took the time to answer all my questions. Overall, his friendly and easy-going attitude made a huge difference in my experience and I would hope that anyone looking to buy a Kia will reach out to Blake; you wouldn’t regret it!! Thank you Blake for all you did!
Jonah Hale was our salesman. He did an excellent job showing us the car we came to see so we bought it!!
Blake and all the reps were so friendly and welcoming. They made buying a car so easy. So if you go here ask for blake!
Blake Reynolds’s sorted us out. Enjoyed our experience with Oakes!
Blake was great!
Bailey Boggs was so kind and helpful, she was patient and brought such positive energy to the experience! She made buying a car extremely painless, enjoyable even. This is my second time buying a car at this dealership and both experiences were a 10/10. If you need a car come in and ask for Bailey!
Anh made buying my daughter’s car an amazing experience! He went over and beyond to get her into the car of her dreams. Thanks Anh!
Anh was so understanding of what I really wanted in my new car, and was so willing to let me keep on looking and looking!! UNTIL… we found my dream car, went on a drive with Anh and was sold!!!
Dustin Hazlett when above and beyond to ensure we were taken care of. W He met us on days off and replied fast to every question. We were trading 2 cars and buy 3. Not only did he make sure we understand all the moving moving but he went and fought for us to get us right where we wanted on trade value, intrest rate and payment. Dustin has earned my family business for years to come.
Dustin Hazlett went above and beyond meet with us a couple different times and showed us all the cars we wanted to see until we found the perfect one we wanted made the right trade we wanted and we got exactly what we where asking for out of the deal. He did and awesome Job.
Blake was great. Got me into a K4 and the process was seamless. Thank you to Blake, Karen and everyone else who helped out with my car buying process. It was the first dealership I went to and I didn't have to look anywhere else! I highly recommend Blake!
We bought our car from Gage Johnston and he was so polite and patient.. highly recommend Gage he went above and beyond for us getting our new car!!!
We bought our Alfa from Gage and let me say he was amazing. He was so patient and attentive. I highly recommend Gage Johnston at Oakes kia
Jonah is fantastic to work with! He offers a low pressure car buying experience, and really works with you to get the best deal. I’m so happy to be apart of the Kia family!
Jonah Hale did great. No pressure. Smooth process.
Jonah made our car-buying experience an enjoyable one! He was funny and laid back, but also knowledgeable and professional. He went above and beyond to find exactly what worked for us within our budget, backing up his “I never give up” mantra and he even stayed after hours to make sure we were taken care of. Thanks for the laughs and the brand new Sportage, Jonah!
Dustin was great and easy to work with
Gloria helped my partner find the perfect car. She was kind, considerate, and easy to talk with. She made sure to provide the lowest price and throughly explained the process of everything. She even threw in a free detail. Overall, she was very helpful and I highly recommend her.
First time buying a car from a dealership and I had a wonderful experience at Oakes Kia. Jim Morris and Gage Johnston were awesome and helped me through the entire process. I would highly recommend Oakes Kia for any car buying needs you have.
Jonah was the salesman we were fortunate enough to meet. He went above & beyond to locate the car I wanted to test drive from 1 of their other dealerships & had it brought over for us to test drive. Though we didn’t purchase the vehicle, his professionalism, kindness & willingness to go the extra mile (no pun intended) deserves praise & recognition! We will be back when the time is right!!
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide! She wasn't pushy, made sure I understood the...
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the...
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Very pleased with the service. Always feel welcome when I come there. Will recommend to all my friends and family.
Very nice service. Alek was very professional. He stayed late to help us and make sure that we got what we needed.
I had a fantastic experience with this dealership. I originally came in to have an oil change and diagnostic testing done on my 2022 kia sorento. And was asked if I was considering trading in my current car. And I had thought about it. And Darren helped put me in my 2023 Sorento.
Very helpful, extremely patient as electronic “paperwork” is hard for me. I live About 4 hours one way. They both were very helpful and got my through it!
Very fast, efficient and courteous. Checked in with us about everything they did Very nice.
Bruce was very helpful during the buying process. He answered all my questions and helped set up the car.
Friendly service that was willing to work with us to put us in the car we wanted.
Steven Carroll was wonderful to work with & was so helpful. I highly recommend him to anyone purchasing a vehicle. He made my purchase so easy & he was a delight to work with. I will definitely go back when I need another vehicle.
My service work was completed within 1 and 1/2 hours which was earlier than planned. My service specialist was very competent.
This dealership was incredibly helpful when servicing my car. Everyone was kind. The waiting room was nice. They fixed the issue so was having and it didn’t take long.
Gary was very knowledgeable and helped us pick out the right car for our needs.
Service advisor Jon did an excellent job of explaining my options and was very helpful.
Great service! I was in and out in quickly and the work was done much faster than promised.
Francisco took great car of me! Would definitely comeback for any other maintenance related items!
Dealership called to remind me of free services i forgot i had. Its awesome to have a company willing to look out for me & my car. Great service as well.
This will definitely be my #1 place to come look for a car from now on. I had a great overall experience with every single person there.
I was very pleased with the service I received at Oakes Kia. Brian was helpful throughout the whole process and upfront about what to expect. The only time I was less than thrilled was the value I got for trading my van in.
Alek was very easy to work with. Dealership had plenty of automobiles to choose from.
The entire staff has been wonderful to work with from setting up my oil change , notices days before the oil change to how well they greet you when we arrived and kept us to date how everything is going to were finished with your call.
I really like this location. I purchase my vehicles here as well. Prompt excellent service always. The waiting is always clean and neat. The snacks are awesome. Thanks !
I was helped in a timely manner, everyone was very friendly, the store was clean
I worked with Nathan and he was very helpful and tried his best to get something done on my car. He opened a new case up with Kia, but Kia has been unable to fix my car. Both of the TV's on the backs of my seat rattle and my car has been in the shop 6 or 7 times for this issue. I have had 2 cases opened up with Kia headquarters and keep being told they are not sure how to fix it at this time. The first case was closed by my Rep without me knowing because I wouldn't accept his $1,000 offer. I told him I wasn't looking for money I wanted my car fixed. This issue started a month after I bought my car. I am also still having issues with the sensor on the front right side of my car, it was replaced on my last visit and still doesn't seem to be working properly. This is the first Kia I have ever bought and I have to say I have NOT been impressed at all for what I paid for my car and the issues I have had. Plus being told we don't know how to fix it, and being inconvenienced by all the trips to the dealership. Come on Kia do better!!
They were fast. Made me feel comfortable. They were very respectful. Thank you for doing a good job.
Service was done well, and worked with my schedule. Workers were helpful and communicated well with me throughout my visit.
Excellent service and everyone is great here. Waiting room is comfortable and the snacks and coffee was wonderful.
Excellent service. Everyone that we have interacted with as been very accommodating. We have no complaints and will recommend this dealership to others in the future.
YenNhi did a phenomenal job with helping me find the perfect car for me! 10/10
This was a great experience from start to finish! Kia Pat was very knowledgeable and made the process very easy.
The salesman was very professional. Very nice respectful made us feel comfortable would work with the salesman again.
By far the easiest car buying experience we have ever had. Don and Keith made our purchase a hassle free experience.
Finished service on time and returned car in very good/clean condition as expected. Thanks
Everyone there was very professional and friendly. No one ever came off as pushy or trying to up sell anything.
I love this dealership. It’s the only dealership I’ve ever seen that works around my schedule and not the other way around.
Appreciated the communication before I even set foot in the dealership, as I live over an hour away.
They had the car I wanted fair price and good trade in offer nice people
Staff got me in and out very quickly and addressed all my needs. I would highly recommend this service center to others
Professional customer service was provided. Clear and detailed descriptions of services as well. I’ll be back
I don’t mind doing a survey but it annoys me that I have to write a review every time I get a survey.
Awesome buying experience for my purchase and paperwork was quick and easy to complete. Thank you
Sales staff was knowledgeable during purchase. Sales manager was easy to work with to complete the deal.
Oakes Kia was very straight forward and made the process really quick and easy. They answered questions and were adaptable to meet the concerns, needs, and requests. Tim was incredibly helpful and helped the process go really smooth and quick. If you're in the area and are looking at a Kia, go to Oakes!
Quick, efficient, and quality! I look forward to returning for service once again, thank you!
Everyone at Oakes was very helpful and nice especially Lyric our sales consultant. He found the exact suv I was looking for with all the features I wanted.
These guys were great !! I bought the car on a Saturday and of course a light went out on Sunday. I came by on Monday to finish some financing paperwork and the salesman, Bruce, came over to say hello. When I laughingly told him about the light, he immediately asked for the keys and got it changed before the paperwork was done. Not a big thing but a big thing. Thanks for the great service guys.
They have e excellent communication skills with their customers to make buying a car easier than buying groceries.
The service department has been easy to work with and they take customer service seriously. I appreciate the little extra time they take to ensure you have a nice experience.
Great service. Quick and easy transaction. They kept me informed throughout the process easily through text messaging.
Good service done in a timely manner. Pay your employees more so that I don’t have to take a survey so they get paid a little more. If there is a problem I will tell you in person and not through a survey.
My experience at the Kia dealer ship was a awesome experience and I hope others can feel the same way
Great customer service. Would visit again. Bad reception in waiting room for internet and wifi password didnt work.
Oakes Kia made our buying experience very smooth and easy. They had the vehicle we were looking for in stock unlike most other dealers.
They were friendly and answered all of our questions and. Very professional. Went over all the details about the car and the contract papers. I would definitely refer them to friends and family.
Very easy experience. It was a pleasure to do business here. Very pleasant and knowledgeable.
This is my 3rd Kia I have purchased from this dealership if that says anything.
They were quick in setting up a time for me. Got me in and out in a timely manner. Very polite.
We had an easy time, they have very nice salespeople. We enjoyed all of the whole experience
Great experience with dealers and I would purchase a vehicle here again! Will recommend to friends and family
Oakes Kia provided me with an excellent buying experience. Time spent at the dealership were well within expectations
Karen Suarez. Wonderful! Ask for Her by name. You will not regret it. Dealership was well organized, and efficient. Love my vehicle, and my purchase !
I brought my 2023 Seltos in for the first oil change, and I also had a concern about a check engine light that came on and later went off. Jarrod checked me in and gave me a tour of the service center waiting area and let me know that they would check for any stored codes. My vehicle was ready in about an hour. Jarrod went over everything that they did and said that there were no stored codes and everything checked out ok. He was very pleasant and did not try to mansplain things to me, which can be rare when you are a single woman dealing with car stuff. The one negative I have isn't related to Jarrod or my service appointment, but more at the lack of ability to contact anyone at the dealership to ask questions. When I had a check engine light come on in my brand new vehicle, that's a bit concerning. I pulled the active code myself and it was a cylinder 2 misfire. I wanted to call and ask if I should bring it in asap or if it could wait a few days. I called the main number and was routed to the service center. The only option it would give me was to be texted a link to make an appointment or to leave a message. I left a message but no one ever called me back, who knows where my message went. I understand it's a busy dealership and service center, but it would be nice to be able to get a call back for something that could be minor or something serious.
Customer service was amazing, would definitely recommend to someone looking for any type of Kia.
Everybody at the dealership was knowledgeable and helpful. They wanted to make sure that we were comfortable while purchasing my vehicle and made the process super easy and seamless.
Very pleasant and helpful staff. Thank you all for making this experience easy on us.
My whole experience was very easy to say the least. Both people were very knowledgeable and friendly. I would definitely recommend to anyone.
Best experience I had buying a vehicle. Steven was my salesperson and he was awesome to work with. I will buy my next car through them.
Great customer service! I appreciate Kia and the service department taking care of me & my needs.
Everyone was very nice and helpful. I have already suggested the dealership to my friends.
Everyone was very helpful and friendly. Answered all my questions and helped find the right Telluride for me. I did not feel pressured to make a purchase.
Had my 60,000 mile service after buying my car from the dealership. When buying a car from them you get 2 years of service free (Typical service things like oil change tire rotation etc.) It was easy to schedule online and I was able to schedule it within the next week. It only took an hour to complete which was great. Once it was finished because everything they did was free all they did was hand me the paperwork for what they did and I was able to be on my way. looking forward to my next 3 vehicle services at Oakes
Tim and Derrick were wonderful to work with. Derrick was great at overcoming any concerns. I managed sales teams for years in the hospitality industry. The best complement I can share is " I would want them both on my Team! Love my car. Great job to the team at Oaks Kia. I would recommend them to others.
I liked the process and really appreciative of the sales rep who helped me complete the purchase. Loved their used car warranty.
Great Service! Very friendly, thorough and fast. I appreciate them going above and beyond during my oil change
Awesome customer service they all treat you like family, I have already recommended someone to come there and buy a vehicle
Wait was long but expected my advisor kept me advised on cost and got it done
Darren was fantastic and low pressure, happy to help us test out several vehicles. We ended up getting the vehicle we wanted and the process was smooth!
Everyone was great and listened to what I was looking for. The financing went smoothly and I was not feeling pressured at all.
Karen and the crew were excellent to work with!!! Karen went over and above helping us with the vehicle. There was only one key fob with the vehicle and we thought surely there were two since the owners had the vehicle for nine years. Karen put out the extra effort in trying to find the additional key fob by calling the trade-in customer to see if they had a second key. The trade-in customer told Karen that it had been turned in. Karen talked with the sales person who took the trade in and found the additional key fob. This probably saved us $300 to $400 for a programed key fob plus labor. She didn’t have to make the call to the trade in customer but she put out the extra effort by calling the customer (she didn’t have to, she had already made the sale). This was exceptional customer service and we really appreciated her extra effort! Not to discount the others at Oakes Kia, everyone there they did an excellent job, including the finance and deal negotiations employee (embarrassed I can’t remember his name) but he was very pleasant and helpful and we were extremely pleased with the service we received! The entire staff made our sale enjoyable, and we were a super happy customer. We would strongly recommend Oakes Kia to all our friends and family. Best of luck to all of you in the future!!! Randy & Renee Belcher
Quick and easy process. The trade in value they gave me for my car wasn't very good but besides that everything worked out!
The sales team was great. The finance department is where they try to rip you off. They want to sell you expensive packages. Even when we said no, they still insisted on running through all their "deals". The financing through KIA was nice however. But people already know they are going to get ripped off at a car dealership so maybe they should stop doing the service packages that are not an actual good deal. The detail department did ok, the car was prepped very quickly so I guess I cant complain, the rag they used left tiny scratches on the paint. otherwise it was ok.
I am happy with my experience with Oaks Kia. I will continue to use them as my dealership.
Everyone was helpful and kind. Waiting area is great and service is awesome! Any question that I had was clarified and explained to me with enough detail.
Everyone I dealt with was very pleasant and helpful. I felt like they worked with me to get what I wanted.
Tim Hodde, got me exactly what I needed. He was very nice and I am very pleased. Jessie is as good explaining everything. 5 stars hands down !
Don was great to work with!! Got us the exact car we wanted! Jose in the finance department was also an absolutely pleasure to work with!!
Very polite and explained everything. Wait time was great. Service advisor let me know how things were going.
We had the pleasure of working with Gary while shopping for a new car. There wasn’t much on the lot available but he made sure to go over all of the inventory and trim packages that they were expecting to get delivered. We found the perfect 2023 Kia Sportage and never felt pressured or rushed to make a decision. Gary even made sure we were well supplied with snacks while we waited on the financials to get pulled together. We would highly recommend Gary and Oakes Kia!
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
15 words about this dealership idk im just using filler words to get the review done
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
They were great, they listen to what I wanted and got me the best deal possible.
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
They had great product knowledge and went above and beyond to help me make an informed decision.
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
Great all around great service great people good vibes best place in kcmo 10 stars
It was such an easy process! ! I really couldn’t be happier with my purchase and how I was treated.
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him! Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
It was a great experience! ! So smooth! Very polite gentleman!! They take good care of their customers!
They were very attentive and listened to what I wanted and what I wanted to pay.
We were able to find our family vehicle. We have no complaints about our sales rep.
I had such a wonderful experience with Oakes Kia and especially with Jonah!!! Everyone was so helpful I would recommend you all to anyone!!
The team at Oakes is top notch. Will definitely consider Oakes in the future for purchases.
All the employees were friendly and easy to work with. Anh was very helpful and the sales pitch from Lyric was respectful and low pressure. The dealership has a large inventory to choose from.
Everyone was very helpful, worked with me on my trade in and I was very happy with the result.
Dom our sales person was very nice and Lyric the finance guy was very thorough. Great job to both of them.
Easy to deal with, very thorough in explanation of warranties. I would’ve liked to know the price of the warranties before getting to finance, so that I know the price is constant and didn’t go up due to down payment/ negotiation.
Jonah made the process seem less and easy. He was not only highly professional but knowledgeable as well.
I’ve visited numerous places, but the customer service here is truly exceptional. Blake Reynolds, the person who assisted us, was incredibly kind and transparent.
We went to another dealership looking for a deal on a car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a better deal and found us one that fit perfectly in our regime AND fit our rubric. The finance manager- lyric, had found us a deal on a warranty that had saved us tons of money and kept it right around what we wanted to pay a month. The new car came with a full tank of gas, added features, and it was detailed/cleaned before we were sent home. This place has also helped out our family by helping repair a blown engine on a car under a good warranty. Would recommend, this was a great experience and they managed to do all of this within an hour.
The process was seamless and each team member provided great customer service. I was impressed with the fast turn around time.
Bryan was the best he was so kind and genuine always had the answers to all of our questions
I had a great experience with Dominic Taibi. It was enjoyable and easy to deal with Dominic while test driving the vehicles. He listened to my wants and needs and we quickly got the car purchased I wanted. It was worth the drive! Everyone was friendly and professional. d
Extremely efficient, the most amount of patience I’ve ever witnessed. Great experience, will absolutely be being more vehicles
Great experience with everyone we came in contact with. Everyone was very helpfu and very pleasant to deal with! Easiest experience we’ve ever had with buying a new car.
I recently purchased a used vehicle from Oakes Kia. My sales agent Cam was so helpful and provided the best customer service I have ever had when working with a Car Dealership. He and the other sales agents and the Service Ladies who assisted me with my title were all so friendly and they really made me feel welcome. Thank you so much for a great car and great purchase experience
Blake at Oakes Kia may just be the greatest car salesman alive. The kind of guy who could sell a Bluetooth speaker to a deaf person. From the moment you step onto the lot, Blake greets you with a firm handshake, an impeccable smile, and an energy that makes you feel like you’ve known him for years. He doesn’t pressure you, doesn’t rush you, and somehow knows exactly what you’re looking for before you even finish explaining it. It’s like he has a sixth sense for matching people with the perfect car. What really sets Blake apart is his honesty. In a business where people often expect slick talk and hidden tricks, Blake is refreshingly straightforward. If a car isn’t right for you, he’ll tell you. If there’s a better option for your budget, he’ll find it. His goal isn’t just to make a sale — it’s to make your day. And when it comes to negotiating, Blake is a master. Watching him work a deal is like watching an artist paint. Numbers move, options appear, and suddenly you’re getting a deal you didn’t even think was possible. Yet somehow the dealership still loves him because everyone leaves satisfied. By the time you drive off the lot, Blake isn’t just your salesman — he’s your go-to guy for literally anything. If I need my fence repaired, calling Blake. If I need some relationship advice, calling Blake. If I need some Girl Scout Cookies...Blake. Friends ask where you got your car, and you don’t just recommend the dealership… you recommend Blake. Simply put: If buying a car were an Olympic sport, Blake would have the gold medal, the world record, a SubWay endorsement, and probably a line of customers cheering him on.
Everyone there listened and made sure they knew exactly what I wanted and what I could afford! Kind and knowledgeable!
Everyone was so friendly and helpful. There was absolutely no pressure to purchase. I felt like I was dealing with family during the entire process. I absolutely love my new car. I would recommend Oakes KIA to anyone thinking of purchasing a new vehicle.
Gage asked and listened to what I needed and to his credit, I only test drove 1 vehicle and that was the one I purchased. Karen helped me by explaining the extended warranty and even let my daughter draw on her iPad with the Apple Pencil. Thank you both for being no pressure and informative!
Great reliable dealership. I've trusted them with maintenance for several years and now bought a car from them. Highly recommended!
Dustin was such a great help and made sure we got everything we needed! He was the best of the best!!
We had an easy experience and we got the price we wanted on a great Ev6. We drove several hours to get there but worth every mile!
Chuck Henn was great to work with. The overall experience was excellent. I will shop there again.
Fantastic! Would come back again and drive two hours to do it! Very good experience.
We had a great experience at Oakes Kia. Blake was easy to work with and helped us through the process of purchasing a car for our daughter!
Gloria is an outstanding salesperson and a wonderful human being. Her attention to detail and genuine dedication is something to be applauded and rewarded for. She made the experience very pleasant and easy, and I would recommend her to anyone going to Oakes Kia to purchase a vehicle. Thanks for the awesome vehicle buying experience Gloria.
Great people! Great service! Great car! I’m so happy with my all around experience at Oakes Kia!
All staff were outstanding; very helpful and very knowledgeable. I had a great experience. I highly recommend their services and cars.
I bought a Mazda CX5 and Logan was very nice to work with. He is a very nice young man.
Darren and Craig were professional and friendly. They were willing to answer the tough questions.
Jonah was great to work with! Made the deal quickly and I was able to get what I wanted. Not as impressed with Chris, though, as he completely changed his attitude towards me when I didn’t purchase the extended warranty. I had told him I was already part of Oakes VIP, that I didn’t want the extended, he went ahead and laid it all out for me, which I appreciated, but in the end I wasn’t going to increase my payment over $100 a month for a glorified GPS and roadside, which I already have. He seemed to become frustrated after declining and he became short and silent. At the beginning of the conversation he seemed to know about my GAP refund from my previous car, but towards the end, he all of a sudden had no information for me. Never had an issue with any other finance personnel there though, as I have been a customer since 2019.
Darren was great. He was quick with the paperwork as he knew i drove four hours to purchase the K5
Gloria was simply amazing. She answered all of my questions and was very friendly and professional. Leric I hope that is spelled right was amazing in negotiating our service agreement. I will definitely recommend Oakes KIA to my friends.
Very helpful and kind would recommend, very easy the process and thanks to you guys I have my first car⭐️
Bailey was exceptional would use her again was very helpful and professional she made things very easy
Took care of us. Even after we purchased, they still check on us.Greatly appreciated.
Jacob was great! Answered all our questions, showed us the different features. Lyric was very helpful and friendly with the financing.
They were all very respectful and pleasant when meeting me in the parking lot. Dustin went above and beyond to insure, my purchase was done correctly and in a timely manner.
Friendly staff, quick processing, and flexible scheduling. Great car buying experience. I will be referring friends.
Everyone was very helpful and nice; they made the process of purchasing our vehicle smooth.
Chuck did an exceptional job getting us the right vehicle. Lyric was also outstanding in the finance department.
They are friendly and willing to help. I didn't feel being pressured at the dealership and I find the car perfectly fit me.
Jacob was awesome! Answered all of our questions about the used vs new vehicles. Lyric was very helpful with the financing.
Every one was extremely polite and professional first dealership that I could say seemed to be honest!!!!!! I would recommend them to anyone
Fantastic experience! Everyone was welcoming, helpful, and made the process simple and comfortable. Truly appreciate the great service.
Jonah was great to work with and helped us track down the car we wanted.
Logan was the best! So helpful and kind. He helped me find a beautiful car. You rock Logan.
Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even though I live in another state. The purchase process was quite easy.
Dominic was very helpful through the entire process, and was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sure it was everything I expected.
Oakes Kia has been great to work with since I started going there in March 2023. Recently, when my motor went out, Jarrod Bolling contacted Kia a get it replaced. I had to wait a couple of days for a response and Jarrod communicated with me until the decision was made that they would not replace the motor because it was not knocking. Before contacting my extended warranty company, Jarrod requested that the technician do every test on the motor that could be done. He then contacted my extended warranty company. He had to wait for an inspector to get to the shop to look at the motor before it could be approved for replacement. I then had to wait for a decision. In both instances, Jarrod was great at following up with Kia, with the extended warranty company and letting me know what he learned. My car was towed to the shop on January 12 and I got it back January 30. For all of that time Jarrod was in contact with me. There are other instances I could mention where exceptional service was provided, but I think it is evident why I am giving Oakes Kia five stars. It is my opinion that Jarrod went above and beyond his performance as a Service Advisor. I am so happy to have my car back and most of all, I did not have to purchase a new one. For me, that is BIG. Thank you Jarrod and Oakes Kia!!
Overall good experience with dealership. Only downfall was pushy Finance Manager that told me Kia offers 3 years, 36000 miles B2B warranty - not accurate. I had to tell her no 10 times that I wasn’t interested in an extended warranty & then she wanted me to explain why. Not professional.
We worked with Bailey Boggs to purchase my first ever brand new car - a snazzy 2026 Kia Sorento Hybrid. We had visited a couple other dealerships to narrow down our preferred make/model. Oakes Kia had a large inventory that allowed us to mix/match features until we found the right fit. I'm a methodical person who takes time to compare things and process big decisions - so I really appreciated that Bailey never made us feel rushed or pressured. She took the time to explain everything in detail and make sure we were comfortable with our decisions (vehicle, cost, financing options, etc.). She even helped keep my tag-along toddler entertained. You may not get the flashy, luxurious feel that other Kia dealerships may have - but you will get great customer service, professional and polite staff, and honest answers.
Everyone was very helpful and made me feel at home. Questions I have concerning my lease are being addressed
Very easy to deal with. Everyone was very nice and made the car buying process smooth.
We were greeted right off the bat and shown where we needed to with whom our appointment was with. Very nice people and very helpful. We were treated great.
I have had nothing but great experiences at Oakes Kia! My salesperson offered to 3D print a cover for the start/stop button so my cat doesn't step on it, and the finance manager was very helpful and thorough in explaining all of my options to me!
Oaks Kia was great to work with! They made my car buying experience easy and fun!
This was by far the best experience I have ever had purchasing a new car. We didn’t have an appointment and when greeted by Travis he inquired as to whom our appointment was with, do we need one we asked and he said nope let’s see what we can do for you. I had done a ton of research and knew what I did and didn’t want. He listened made suggestions and showed us a few different options. We decided on the Sorento. Go see Travis he listens and is very knowledgeable about his inventory and isn’t out to make $$ off of you, he keeps your best interest in mind during your whole visit! We finished our visit with Karen in financing and she knows her job and does everything she can to help you protect your investment. Thanks Oakes KIA for being a first class establishment!!
Oaks Kia made buying a car easy and effortless. We are extremely happy with the quality of service from the sales team that we received.
They all did an amazing job! Would definitely recommend them to others for the best help.
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